CCEW Charity Commission profile

DISS, THETFORD AND DISTRICT CITIZENS ADVICE BUREAU

Registered charity 1089052 · organisation 3983987

01 Identity

Registration and reporting

Registration status
Registered
Reporting status
Submission Received
Charity type
Charitable company
Registered
25 October 2001
Removed
Not supplied
Company number supplied
04212031
Financial period
1 April 2024 – 31 March 2025
Latest income
£732,505
Latest expenditure
£736,375
Gift Aid
Yes
Owns or uses land
Yes
In administration
No
Insolvent
No
CIO
No

Public contact address: Citizens Advice Bureau, 12A Market Place, DISS, Norfolk, IP22 4AB

Website recorded by the regulator: http://www.cadat.org.uk/ (displayed as text)

02 Activities

What the charity does

To ensure individuals do not lack knowledge of their rights and responsibilities or of the service available to them or through an inability to express their needs effectively, and equally to exercise a responsible influence on the development of social policies and services, both locally and nationally.

03 Official extract

Charity Annual Return History

Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Cycle Reference
AR25
Reporting Due Date
31 January 2026
Date Annual Return Received
12 January 2026
Date Accounts Received
12 January 2026
Total Gross Income
£732,505
Total Gross Expenditure
£736,375
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Cycle Reference
AR24
Reporting Due Date
31 January 2025
Date Annual Return Received
17 January 2025
Date Accounts Received
17 January 2025
Total Gross Income
£1,238,094
Total Gross Expenditure
£650,387
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Cycle Reference
AR23
Reporting Due Date
31 January 2024
Date Annual Return Received
25 January 2024
Date Accounts Received
25 January 2024
Total Gross Income
£695,347
Total Gross Expenditure
£696,199
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Cycle Reference
AR22
Reporting Due Date
31 January 2023
Date Annual Return Received
12 January 2023
Date Accounts Received
12 January 2023
Total Gross Income
£634,429
Total Gross Expenditure
£642,335
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Cycle Reference
AR21
Reporting Due Date
31 January 2022
Date Annual Return Received
20 January 2022
Date Accounts Received
20 January 2022
Total Gross Income
£493,465
Total Gross Expenditure
£493,520

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
12 January 2026
Total Gross Income
£732,505
Total Gross Expenditure
£736,375
Grant Making Is Main Activity
No
Count Govt Contracts
0
Count Govt Grants
£4
Income From Government Grants
£114,540
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
70
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
17 January 2025
Total Gross Income
£1,238,094
Total Gross Expenditure
£650,387
Grant Making Is Main Activity
No
Count Govt Contracts
0
Count Govt Grants
£2
Income From Government Grants
£66,079
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
40
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
25 January 2024
Total Gross Income
£695,347
Total Gross Expenditure
£696,199
Grant Making Is Main Activity
No
Count Govt Contracts
2
Count Govt Grants
£2
Income From Government Contracts
66626
Income From Government Grants
£66,626
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
40
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
12 January 2023
Total Gross Income
£634,429
Total Gross Expenditure
£642,335
Charity Raises Funds From Public
Yes
Charity Professional Fundraiser
No
Charity Commercial Participator
No
Charity Receives Govt Funding Contracts
No
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£5
Income From Government Grants
£148,304
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
35
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
20 January 2022
Total Gross Income
£493,465
Total Gross Expenditure
£493,520
Charity Raises Funds From Public
Yes
Charity Professional Fundraiser
No
Charity Commercial Participator
No
Charity Receives Govt Funding Contracts
No
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£9
Income From Government Grants
£389,126
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
50

05 Official extract

Charity Annual Return Partb

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
12 January 2026
Income Donations And Legacies
6530
Income Other Trading Activities
0
Income Charitable Activities
698773
Income Investments
12367
Income Other
14835
Income Total Income And Endowments
732505
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£736,375
Expenditure Other
0
Expenditure Total
736375
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
11425
Expenditure Support Costs
0
Expenditure Depreciation
10459
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£238,622
Assets Total Fixed
19967
Assets Own Use
19967
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£1,024,303
Assets Total Liabilities
£230,648
Assets Current Investment
0
Assets Total Assets And Liabilities
£813,622
Creditors One Year Total Current
222328
Creditors Falling Due After One Year
8320
Assets Cash
£958,616
Funds Endowment
575000
Funds Unrestricted
238622
Funds Restricted
0
Funds Total
813622
Count Employees
25
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
17 January 2025
Income Donations And Legacies
583782
Income Other Trading Activities
0
Income Charitable Activities
650219
Income Investments
3957
Income Other
136
Income Total Income And Endowments
1238094
Income Legacies
575000
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£650,387
Expenditure Other
0
Expenditure Total
650387
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
0
Expenditure Support Costs
0
Expenditure Depreciation
479
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£817,492
Assets Total Fixed
476
Assets Own Use
476
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£945,345
Assets Total Liabilities
£128,329
Assets Current Investment
0
Assets Total Assets And Liabilities
£817,492
Creditors One Year Total Current
128329
Creditors Falling Due After One Year
0
Assets Cash
£327,588
Funds Endowment
575000
Funds Unrestricted
242492
Funds Restricted
0
Funds Total
817492
Count Employees
24
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
25 January 2024
Income Donations And Legacies
11219
Income Other Trading Activities
0
Income Charitable Activities
674012
Income Investments
309
Income Other
9807
Income Total Income And Endowments
695347
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£696,199
Expenditure Other
0
Expenditure Total
696199
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
0
Expenditure Support Costs
0
Expenditure Depreciation
189347
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£229,785
Assets Total Fixed
955
Assets Own Use
955
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£340,611
Assets Total Liabilities
£111,781
Assets Current Investment
0
Assets Total Assets And Liabilities
£229,785
Creditors One Year Total Current
111781
Creditors Falling Due After One Year
0
Assets Cash
£222,869
Funds Endowment
0
Funds Unrestricted
229785
Funds Restricted
0
Funds Total
229785
Count Employees
27
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
12 January 2023
Income Donations And Legacies
5971
Income Other Trading Activities
0
Income Charitable Activities
621835
Income Investments
1481
Income Other
5142
Income Total Income And Endowments
634429
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£642,335
Expenditure Other
0
Expenditure Total
642335
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
0
Expenditure Support Costs
1643
Expenditure Depreciation
7030
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£178,633
Assets Total Fixed
0
Assets Own Use
0
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£323,353
Assets Total Liabilities
£92,716
Assets Current Investment
0
Assets Total Assets And Liabilities
£230,637
Creditors One Year Total Current
92716
Creditors Falling Due After One Year
0
Assets Cash
£234,125
Funds Endowment
0
Funds Unrestricted
194410
Funds Restricted
36227
Funds Total
230637
Count Employees
17
Charity Only Accounts
Yes

06 Official extract

Charity Area Of Operation

Geographic Area Type
Local Authority
Geographic Area Description
Essex
Welsh Ind
No
Geographic Area Type
Local Authority
Geographic Area Description
Suffolk
Welsh Ind
No
Geographic Area Type
Local Authority
Geographic Area Description
Cambridgeshire
Welsh Ind
No
Geographic Area Type
Local Authority
Geographic Area Description
Norfolk
Welsh Ind
No

07 Official extract

Charity Classification

Classification Code
201
Classification Type
Who
Classification Description
Children/young People
Classification Code
203
Classification Type
Who
Classification Description
People With Disabilities
Classification Code
103
Classification Type
What
Classification Description
The Advancement Of Health Or Saving Of Lives
Classification Code
102
Classification Type
What
Classification Description
Education/training
Classification Code
104
Classification Type
What
Classification Description
Disability
Classification Code
107
Classification Type
What
Classification Description
Accommodation/housing
Classification Code
113
Classification Type
What
Classification Description
Economic/community Development/employment
Classification Code
202
Classification Type
Who
Classification Description
Elderly/old People
Classification Code
207
Classification Type
Who
Classification Description
The General Public/mankind
Classification Code
105
Classification Type
What
Classification Description
The Prevention Or Relief Of Poverty
Classification Code
307
Classification Type
How
Classification Description
Provides Advocacy/advice/information
Classification Code
306
Classification Type
How
Classification Description
Provides Services

08 Official extract

Charity Event History

Charity Name
DISS, THETFORD AND DISTRICT CITIZENS ADVICE BUREAU
Charity Event Order
1
Event Type
Standard registration
Date Of Event
2001-10-25T00:00:00

09 Official extract

Charity Governing Document

Governing Document Description
MEMORANDUM AND ARTICLES INCORPORATED 08/05/2001AS AMENDED BY SPECIAL RESOLUTION(S) DATED 21/06/2004AS AMENDED BY SPECIAL RESOLUTION(S) DATED 20/09/2004AS AMENDED BY SPECIAL RESOLUTION(S) DATED 14/10/2014
Charitable Objects
THE CHARITY’S OBJECTS ARE TO PROMOTE ANY CHARITABLE PURPOSE FOR THE PUBLIC BENEFIT BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS IN PARTICULAR, BUT WITHOUT LIMITATION, FOR THE BENEFIT OF THE COMMUNITY IN DISS AND THETFORD AND SURROUNDING AREAS.
Area Of Benefit
DISS, THETFORD AND THE SURROUNDING AREA, INCLUDING PARTS OF SUFFOLK.

10 Official extract

Charity Other Names

Charity Name Id
320297
Charity Name Type
Previous name
Charity Name
DISS AND DISTRICT CITIZENS ADVICE BUREAU

11 Official extract

Charity Other Regulators

Regulator Order
1
Regulator Name
Financial Conduct Authority

12 Official extract

Charity Policy

Policy Name
Internal risk management policy and procedures
Policy Name
Safeguarding policy and procedures
Policy Name
Conflicting interests
Policy Name
Bullying and harassment policy and procedures
Policy Name
Paying staff
Policy Name
Risk management
Policy Name
Trustee conflicts of interest policy and procedures
Policy Name
Volunteer management
Policy Name
Complaints policy and procedures
Policy Name
Trustee expenses policy and procedures
Policy Name
Campaigns and political activity policy and procedures
Policy Name
Safeguarding vulnerable beneficiaries
Policy Name
Investing charity funds policy and procedures
Policy Name
Complaints handling
Policy Name
Internal charity financial controls policy and procedures
Policy Name
Serious incident reporting policy and procedures
Policy Name
Engaging external speakers at charity events policy and procedures
Policy Name
Financial reserves policy and procedures