CCEW Charity Commission profile

RUSHMOOR CITIZENS ADVICE BUREAUX

Registered charity 1090669 · organisation 3989048

01 Identity

Registration and reporting

Registration status
Registered
Reporting status
Submission Received
Charity type
Charitable company
Registered
19 February 2002
Removed
Not supplied
Company number supplied
04354628
Financial period
1 April 2025 – 31 March 2026
Latest income
£1,788,084
Latest expenditure
£1,467,559
Gift Aid
Yes
Owns or uses land
Yes
In administration
No
Insolvent
No
CIO
No

Public contact address: Civic Offices, Farnborough Road, Farnborough, Hants, GU14 7JU

Website recorded by the regulator: www.citizensadvicerushmoor.org.uk (displayed as text)

02 Activities

What the charity does

--to ensure that individuals do not suffer through lack of knowledge of their rights and responsibilities,--.

03 Official extract

Charity Annual Return History

Fin Period Start Date
1 April 2025
Fin Period End Date
31 March 2026
Ar Cycle Reference
AR26
Reporting Due Date
31 January 2027
Date Annual Return Received
5 November 2026
Date Accounts Received
5 November 2026
Total Gross Income
£1,788,084
Total Gross Expenditure
£1,467,559
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Cycle Reference
AR25
Reporting Due Date
31 January 2026
Date Annual Return Received
11 December 2025
Date Accounts Received
11 December 2025
Total Gross Income
£1,339,024
Total Gross Expenditure
£1,182,647
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Cycle Reference
AR24
Reporting Due Date
31 January 2025
Date Annual Return Received
4 December 2024
Date Accounts Received
4 December 2024
Total Gross Income
£1,111,414
Total Gross Expenditure
£1,109,770
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Cycle Reference
AR23
Reporting Due Date
31 January 2024
Date Annual Return Received
17 January 2024
Date Accounts Received
17 January 2024
Total Gross Income
£939,863
Total Gross Expenditure
£952,320
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Cycle Reference
AR22
Reporting Due Date
31 January 2023
Date Annual Return Received
9 January 2023
Date Accounts Received
9 January 2023
Total Gross Income
£1,084,756
Total Gross Expenditure
£1,109,783

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR26
Fin Period Start Date
1 April 2025
Fin Period End Date
31 March 2026
Ar Due Date
31 January 2027
Ar Received Date
5 November 2026
Total Gross Income
£1,788,084
Total Gross Expenditure
£1,467,559
Grant Making Is Main Activity
No
Count Govt Grants
£4
Income From Government Grants
£288,528
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
50
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
11 December 2025
Total Gross Income
£1,339,024
Total Gross Expenditure
£1,182,647
Grant Making Is Main Activity
No
Count Govt Contracts
0
Count Govt Grants
£3
Income From Government Grants
£481,498
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
50
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
4 December 2024
Total Gross Income
£1,111,414
Total Gross Expenditure
£1,109,770
Grant Making Is Main Activity
No
Count Govt Contracts
0
Count Govt Grants
£6
Income From Government Grants
£872,222
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
50
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
17 January 2024
Total Gross Income
£939,863
Total Gross Expenditure
£952,320
Grant Making Is Main Activity
No
Count Govt Contracts
0
Count Govt Grants
£7
Income From Government Grants
£826,020
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
Yes
Employees Salary Over 60k
No
Count Volunteers
60
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
9 January 2023
Total Gross Income
£1,084,756
Total Gross Expenditure
£1,109,783
Charity Raises Funds From Public
Yes
Charity Professional Fundraiser
No
Charity Commercial Participator
No
Charity Receives Govt Funding Contracts
No
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£2
Income From Government Grants
£275,077
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
59

05 Official extract

Charity Annual Return Partb

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR26
Fin Period Start Date
1 April 2025
Fin Period End Date
31 March 2026
Ar Due Date
31 January 2027
Ar Received Date
5 November 2026
Income Donations And Legacies
6411
Income Other Trading Activities
74736
Income Charitable Activities
1706937
Income Investments
0
Income Other
0
Income Total Income And Endowments
1788084
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£1,467,559
Expenditure Other
0
Expenditure Total
1467559
Expenditure Investment Management
0
Expenditure Grants Institution
11923
Expenditure Governance
29399
Expenditure Support Costs
262101
Expenditure Depreciation
14129
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£450,171
Assets Total Fixed
63778
Assets Own Use
63778
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£1,088,261
Assets Total Liabilities
£342,510
Assets Current Investment
0
Assets Total Assets And Liabilities
£809,529
Creditors One Year Total Current
342510
Creditors Falling Due After One Year
0
Assets Cash
£809,099
Funds Endowment
0
Funds Unrestricted
785171
Funds Restricted
24358
Funds Total
809529
Count Employees
43
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
11 December 2025
Income Donations And Legacies
495891
Income Other Trading Activities
0
Income Charitable Activities
809097
Income Investments
11417
Income Other
22619
Income Total Income And Endowments
1339024
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£1,182,647
Expenditure Other
0
Expenditure Total
1182647
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
24614
Expenditure Support Costs
253140
Expenditure Depreciation
13851
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£300,521
Assets Total Fixed
16100
Assets Own Use
16100
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£593,071
Assets Total Liabilities
£120,167
Assets Current Investment
0
Assets Total Assets And Liabilities
£489,004
Creditors One Year Total Current
120167
Creditors Falling Due After One Year
0
Assets Cash
£470,787
Funds Endowment
0
Funds Unrestricted
334943
Funds Restricted
154061
Funds Total
489004
Count Employees
35
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
4 December 2024
Income Donations And Legacies
15270
Income Other Trading Activities
0
Income Charitable Activities
1083336
Income Investments
4933
Income Other
7875
Income Total Income And Endowments
1111414
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£345
Expenditure Charitable Expenditure
£1,109,425
Expenditure Other
0
Expenditure Total
1109770
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
51178
Expenditure Support Costs
126103
Expenditure Depreciation
14343
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£293,385
Assets Total Fixed
28297
Assets Own Use
28297
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£419,595
Assets Total Liabilities
£115,262
Assets Current Investment
0
Assets Total Assets And Liabilities
£332,630
Creditors One Year Total Current
115262
Creditors Falling Due After One Year
0
Assets Cash
£369,628
Funds Endowment
0
Funds Unrestricted
321682
Funds Restricted
10948
Funds Total
332630
Count Employees
37
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
17 January 2024
Income Donations And Legacies
459
Income Other Trading Activities
0
Income Charitable Activities
937682
Income Investments
1722
Income Other
0
Income Total Income And Endowments
939863
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£952,320
Expenditure Other
0
Expenditure Total
952320
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
43898
Expenditure Support Costs
106805
Expenditure Depreciation
12448
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£306,387
Assets Total Fixed
24012
Assets Own Use
24012
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£454,290
Assets Total Liabilities
£147,316
Assets Current Investment
0
Assets Total Assets And Liabilities
£330,986
Creditors One Year Total Current
147316
Creditors Falling Due After One Year
0
Assets Cash
£421,614
Funds Endowment
0
Funds Unrestricted
330399
Funds Restricted
587
Funds Total
330986
Count Employees
37
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
9 January 2023
Income Donations And Legacies
560
Income Other Trading Activities
0
Income Charitable Activities
1083771
Income Investments
336
Income Other
89
Income Total Income And Endowments
1084756
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£1,109,783
Expenditure Other
0
Expenditure Total
1109783
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
46699
Expenditure Support Costs
126405
Expenditure Depreciation
12384
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£338,102
Assets Total Fixed
17584
Assets Own Use
17584
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£511,632
Assets Total Liabilities
£185,773
Assets Current Investment
0
Assets Total Assets And Liabilities
£343,443
Creditors One Year Total Current
185773
Creditors Falling Due After One Year
0
Assets Cash
£480,014
Funds Endowment
0
Funds Unrestricted
338102
Funds Restricted
5341
Funds Total
343443
Count Employees
43
Charity Only Accounts
Yes

06 Official extract

Charity Area Of Operation

Geographic Area Type
Local Authority
Geographic Area Description
Hampshire
Welsh Ind
No

07 Official extract

Charity Classification

Classification Code
101
Classification Type
What
Classification Description
General Charitable Purposes
Classification Code
204
Classification Type
Who
Classification Description
People Of A Particular Ethnic Or Racial Origin
Classification Code
207
Classification Type
Who
Classification Description
The General Public/mankind
Classification Code
105
Classification Type
What
Classification Description
The Prevention Or Relief Of Poverty
Classification Code
201
Classification Type
Who
Classification Description
Children/young People
Classification Code
202
Classification Type
Who
Classification Description
Elderly/old People
Classification Code
206
Classification Type
Who
Classification Description
Other Defined Groups
Classification Code
307
Classification Type
How
Classification Description
Provides Advocacy/advice/information
Classification Code
203
Classification Type
Who
Classification Description
People With Disabilities
Classification Code
205
Classification Type
Who
Classification Description
Other Charities Or Voluntary Bodies

08 Official extract

Charity Event History

Charity Name
RUSHMOOR CITIZENS ADVICE BUREAUX
Charity Event Order
1
Event Type
Standard registration
Date Of Event
2002-02-19T00:00:00

09 Official extract

Charity Governing Document

Governing Document Description
MEMORANDUM AND ARTICLES INCORPORATED 17 JAN 2002AS AMENDED BY SPECIAL RESOLUTION(S) DATED 16 JUN 2003AS AMENDED BY SPECIAL RESOLUTION(S) DATED 28 NOV 2016 as amended on 27 Oct 2025
Charitable Objects
TO PROMOTE ANY CHARITABLE PURPOSE FOR THE PUBLIC BENEFIT BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS IN PARTICULAR, BUT WITHOUT LIMITATION, FOR THE BENEFIT OF THE COMMUNITY IN RUSHMOOR AND SURROUNDING AREAS
Area Of Benefit
RUSHMOOR AND SURROUNDING AREAS

10 Official extract

Charity Other Names

Charity Name Id
385667
Charity Name Type
Working name
Charity Name
HEATHLANDS CITIZENS ADVICE BUREAU
Charity Name Id
385675
Charity Name Type
Previous name
Charity Name
RUSHMOOR CITIZENS ADVICE BUREAU
Charity Name Id
385660
Charity Name Type
Working name
Charity Name
FARNBOROUGH CITIZENS ADVICE BUREAU
Charity Name Id
385651
Charity Name Type
Working name
Charity Name
ALDERSHOT CITIZENS ADVICE BUREAU

11 Official extract

Charity Other Regulators

Regulator Order
1
Regulator Name
Financial Conduct Authority

12 Official extract

Charity Policy

Policy Name
Trustee expenses policy and procedures
Policy Name
Safeguarding vulnerable beneficiaries
Policy Name
Internal risk management policy and procedures
Policy Name
Paying staff
Policy Name
Campaigns and political activity policy and procedures
Policy Name
Safeguarding policy and procedures
Policy Name
Complaints handling
Policy Name
Complaints policy and procedures
Policy Name
Social media policy and procedures
Policy Name
Investing charity funds policy and procedures
Policy Name
Trustee conflicts of interest policy and procedures
Policy Name
Financial reserves policy and procedures
Policy Name
Internal charity financial controls policy and procedures
Policy Name
Volunteer management
Policy Name
Bullying and harassment policy and procedures
Policy Name
Serious incident reporting policy and procedures
Policy Name
Risk management
Policy Name
Conflicting interests