CCEW Charity Commission profile

NORTH AND WEST GLOUCESTERSHIRE CITIZENS ADVICE

Registered charity 1091891 · organisation 3990863

01 Identity

Registration and reporting

Registration status
Registered
Reporting status
Submission Received
Charity type
Charitable company
Registered
7 May 2002
Removed
Not supplied
Company number supplied
04373653
Financial period
1 April 2024 – 31 March 2025
Latest income
£1,639,148
Latest expenditure
£1,765,415
Gift Aid
Yes
Owns or uses land
Yes
In administration
No
Insolvent
No
CIO
No

Public contact address: Messenger House, 35 St Michael's Square, Gloucester, Gloucestershire, GL1 1HX

Website recorded by the regulator: www.gloscab.org.uk (displayed as text)

02 Activities

What the charity does

To provide a generalist advice service to the population of the district of The Forest of Dean, ensuring that individuals do not suffer through lack of knowledge of their rights and responsibilities, or of the needs of services available to them, or through an inability to express their needs effectively and to exercise a responsible influence on the development of Social Policy.

03 Official extract

Charity Annual Return History

Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Cycle Reference
AR25
Reporting Due Date
31 January 2026
Date Annual Return Received
31 January 2026
Date Accounts Received
31 January 2026
Total Gross Income
£1,639,148
Total Gross Expenditure
£1,765,415
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Cycle Reference
AR24
Reporting Due Date
31 January 2025
Date Annual Return Received
15 January 2025
Date Accounts Received
15 January 2025
Total Gross Income
£1,848,321
Total Gross Expenditure
£1,724,406
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Cycle Reference
AR23
Reporting Due Date
31 January 2024
Date Annual Return Received
29 January 2024
Date Accounts Received
29 January 2024
Total Gross Income
£1,680,047
Total Gross Expenditure
£1,341,951
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Cycle Reference
AR22
Reporting Due Date
31 January 2023
Date Annual Return Received
24 February 2023
Date Accounts Received
24 February 2023
Total Gross Income
£998,063
Total Gross Expenditure
£886,708
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Cycle Reference
AR21
Reporting Due Date
31 January 2022
Date Annual Return Received
26 January 2022
Date Accounts Received
26 January 2022
Total Gross Income
£912,159
Total Gross Expenditure
£824,744

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
31 January 2026
Total Gross Income
£1,639,148
Total Gross Expenditure
£1,765,415
Grant Making Is Main Activity
No
Count Govt Contracts
0
Count Govt Grants
£13
Income From Government Grants
£592,541
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
45
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
15 January 2025
Total Gross Income
£1,848,321
Total Gross Expenditure
£1,724,406
Grant Making Is Main Activity
Yes
Count Govt Contracts
0
Count Govt Grants
£15
Income From Government Grants
£883,068
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
50
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
29 January 2024
Total Gross Income
£1,680,047
Total Gross Expenditure
£1,341,951
Grant Making Is Main Activity
No
Count Govt Contracts
0
Count Govt Grants
£12
Income From Government Grants
£410,255
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
45
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
24 February 2023
Total Gross Income
£998,063
Total Gross Expenditure
£886,708
Charity Raises Funds From Public
Yes
Charity Professional Fundraiser
No
Charity Commercial Participator
No
Charity Receives Govt Funding Contracts
No
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£11
Income From Government Grants
£282,949
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
45
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
26 January 2022
Total Gross Income
£912,159
Total Gross Expenditure
£824,744
Charity Raises Funds From Public
No
Charity Receives Govt Funding Contracts
No
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£4
Income From Government Grants
£204,620
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
60

05 Official extract

Charity Annual Return Partb

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
31 January 2026
Income Donations And Legacies
0
Income Other Trading Activities
0
Income Charitable Activities
1635788
Income Investments
950
Income Other
2410
Income Total Income And Endowments
1639148
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£1,765,415
Expenditure Other
0
Expenditure Total
1765415
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
25227
Expenditure Support Costs
25227
Expenditure Depreciation
21815
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£591,408
Assets Total Fixed
43211
Assets Own Use
43211
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£834,246
Assets Total Liabilities
£179,730
Assets Current Investment
0
Assets Total Assets And Liabilities
£697,727
Creditors One Year Total Current
179730
Creditors Falling Due After One Year
0
Assets Cash
£578,825
Funds Endowment
0
Funds Unrestricted
591408
Funds Restricted
106319
Funds Total
697727
Count Employees
46
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
15 January 2025
Income Donations And Legacies
0
Income Other Trading Activities
0
Income Charitable Activities
1845676
Income Investments
0
Income Other
0
Income Total Income And Endowments
1845676
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£1,724,406
Expenditure Other
0
Expenditure Total
1724406
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
10121
Expenditure Support Costs
10121
Expenditure Depreciation
25641
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£547,230
Assets Total Fixed
65026
Assets Own Use
65026
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£1,050,017
Assets Total Liabilities
£291,048
Assets Current Investment
0
Assets Total Assets And Liabilities
£823,995
Creditors One Year Total Current
284116
Creditors Falling Due After One Year
6932
Assets Cash
£578,093
Funds Endowment
0
Funds Unrestricted
547230
Funds Restricted
276765
Funds Total
823995
Count Employees
47
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
29 January 2024
Income Donations And Legacies
0
Income Other Trading Activities
0
Income Charitable Activities
1680047
Income Investments
0
Income Other
0
Income Total Income And Endowments
1680047
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£1,341,951
Expenditure Other
0
Expenditure Total
1341951
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
21673
Expenditure Support Costs
21673
Expenditure Depreciation
25830
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£446,059
Assets Total Fixed
83772
Assets Own Use
83772
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£823,313
Assets Total Liabilities
£207,005
Assets Current Investment
0
Assets Total Assets And Liabilities
£700,080
Creditors One Year Total Current
199497
Creditors Falling Due After One Year
7508
Assets Cash
£535,395
Funds Endowment
0
Funds Unrestricted
446059
Funds Restricted
254021
Funds Total
700080
Count Employees
51
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
24 February 2023
Income Donations And Legacies
0
Income Other Trading Activities
0
Income Charitable Activities
998063
Income Investments
0
Income Other
0
Income Total Income And Endowments
998063
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£886,708
Expenditure Other
0
Expenditure Total
886708
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
7922
Expenditure Support Costs
0
Expenditure Depreciation
20809
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£344,939
Assets Total Fixed
88272
Assets Own Use
88272
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£452,962
Assets Total Liabilities
£179,250
Assets Current Investment
0
Assets Total Assets And Liabilities
£361,984
Creditors One Year Total Current
170590
Creditors Falling Due After One Year
8660
Assets Cash
£353,831
Funds Endowment
0
Funds Unrestricted
344939
Funds Restricted
17045
Funds Total
361984
Count Employees
34
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
26 January 2022
Income Donations And Legacies
50000
Income Other Trading Activities
0
Income Charitable Activities
862159
Income Investments
0
Income Other
0
Income Total Income And Endowments
912159
Income Legacies
50000
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£824,744
Expenditure Other
0
Expenditure Total
824744
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
16001
Expenditure Support Costs
25429
Expenditure Depreciation
18478
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£159,830
Assets Total Fixed
99476
Assets Own Use
99476
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£227,260
Assets Total Liabilities
£76,107
Assets Current Investment
0
Assets Total Assets And Liabilities
£250,629
Creditors One Year Total Current
66680
Creditors Falling Due After One Year
9427
Assets Cash
£115,799
Funds Endowment
0
Funds Unrestricted
249879
Funds Restricted
750
Funds Total
250629
Count Employees
31
Charity Only Accounts
Yes

06 Official extract

Charity Area Of Operation

Geographic Area Type
Local Authority
Geographic Area Description
Gloucestershire
Welsh Ind
No

07 Official extract

Charity Classification

Classification Code
203
Classification Type
Who
Classification Description
People With Disabilities
Classification Code
307
Classification Type
How
Classification Description
Provides Advocacy/advice/information
Classification Code
102
Classification Type
What
Classification Description
Education/training
Classification Code
113
Classification Type
What
Classification Description
Economic/community Development/employment
Classification Code
107
Classification Type
What
Classification Description
Accommodation/housing
Classification Code
306
Classification Type
How
Classification Description
Provides Services
Classification Code
204
Classification Type
Who
Classification Description
People Of A Particular Ethnic Or Racial Origin
Classification Code
308
Classification Type
How
Classification Description
Sponsors Or Undertakes Research
Classification Code
304
Classification Type
How
Classification Description
Provides Human Resources
Classification Code
202
Classification Type
Who
Classification Description
Elderly/old People
Classification Code
104
Classification Type
What
Classification Description
Disability
Classification Code
207
Classification Type
Who
Classification Description
The General Public/mankind
Classification Code
103
Classification Type
What
Classification Description
The Advancement Of Health Or Saving Of Lives
Classification Code
310
Classification Type
How
Classification Description
Other Charitable Activities
Classification Code
101
Classification Type
What
Classification Description
General Charitable Purposes
Classification Code
201
Classification Type
Who
Classification Description
Children/young People
Classification Code
105
Classification Type
What
Classification Description
The Prevention Or Relief Of Poverty
Classification Code
205
Classification Type
Who
Classification Description
Other Charities Or Voluntary Bodies

08 Official extract

Charity Event History

Charity Name
NORTH AND WEST GLOUCESTERSHIRE CITIZENS ADVICE
Charity Event Order
1
Event Type
Standard registration
Date Of Event
2002-05-07T00:00:00

09 Official extract

Charity Governing Document

Governing Document Description
MEMORANDUM AND ARTICLES OF ASSOCIATION INCORPORATED 14 FEBRUARY 2002 as amended on 01 Dec 2018 as amended on 23 Jan 2025
Charitable Objects
The Charity's objects are to promote any charitable purpose for the public benefit by the advancement of education, the protection and preservation of health and the relief of poverty, sickness and distress in particular, but without limitation, for the benefit of the community in Gloucestershire and surrounding areas.
Area Of Benefit
THE COMMUNITY IN THE FOREST OF DEAN AND SURROUNDING AREAS

10 Official extract

Charity Other Names

Charity Name Id
401598
Charity Name Type
Previous name
Charity Name
FOREST OF DEAN CAB
Charity Name Id
618294
Charity Name Type
Working name
Charity Name
North and West Gloucestershire Citizens Advice
Charity Name Id
401593
Charity Name Type
Previous name
Charity Name
FODCAB
Charity Name Id
401606
Charity Name Type
Previous name
Charity Name
FOREST OF DEAN CITIZENS ADVICE BUREAU

11 Official extract

Charity Other Regulators

Regulator Order
1
Regulator Name
Financial Conduct Authority

12 Official extract

Charity Policy

Policy Name
Risk management
Policy Name
Campaigns and political activity policy and procedures
Policy Name
Investing charity funds policy and procedures
Policy Name
Safeguarding policy and procedures
Policy Name
Internal charity financial controls policy and procedures
Policy Name
Social media policy and procedures
Policy Name
Financial reserves policy and procedures
Policy Name
Conflicting interests
Policy Name
Complaints handling
Policy Name
Bullying and harassment policy and procedures
Policy Name
Paying staff
Policy Name
Serious incident reporting policy and procedures
Policy Name
Trustee conflicts of interest policy and procedures
Policy Name
Internal risk management policy and procedures
Policy Name
Volunteer management
Policy Name
Trustee expenses policy and procedures
Policy Name
Safeguarding vulnerable beneficiaries
Policy Name
Complaints policy and procedures