CCEW Charity Commission profile

Citizens Advice Oxfordshire

Registered charity 1092539 · organisation 3992096

01 Identity

Registration and reporting

Registration status
Registered
Reporting status
Submission Received
Charity type
Charitable company
Registered
20 June 2002
Removed
Not supplied
Company number supplied
04361560
Financial period
1 April 2024 – 31 March 2025
Latest income
£806,781
Latest expenditure
£818,720
Gift Aid
Yes
Owns or uses land
Yes
In administration
No
Insolvent
No
CIO
No

Public contact address: Citizens Advice Oxfordshire, The Old Print House, Marlborough Lane, WITNEY, Oxfordshire, OX28 6DY

Website recorded by the regulator: https://www.caox.org.uk/ (displayed as text)

02 Activities

What the charity does

We are Citizens Advice Oxfordshire. We aim to provide the advice people need for the problems they face and to improve the policies and practices that affect people's lives.

03 Official extract

Charity Annual Return History

Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Cycle Reference
AR25
Reporting Due Date
31 January 2026
Date Annual Return Received
28 January 2026
Date Accounts Received
28 January 2026
Total Gross Income
£806,781
Total Gross Expenditure
£818,720
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Cycle Reference
AR24
Reporting Due Date
31 January 2025
Date Annual Return Received
5 November 2024
Date Accounts Received
5 November 2024
Total Gross Income
£771,722
Total Gross Expenditure
£751,874
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Cycle Reference
AR23
Reporting Due Date
31 January 2024
Date Annual Return Received
22 October 2023
Date Accounts Received
23 October 2023
Total Gross Income
£735,967
Total Gross Expenditure
£746,757
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Cycle Reference
AR22
Reporting Due Date
31 January 2023
Date Annual Return Received
29 October 2022
Date Accounts Received
29 October 2022
Total Gross Income
£635,662
Total Gross Expenditure
£637,968
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Cycle Reference
AR21
Reporting Due Date
31 January 2022
Date Annual Return Received
28 October 2021
Date Accounts Received
28 October 2021
Total Gross Income
£555,806
Total Gross Expenditure
£529,290

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
28 January 2026
Total Gross Income
£806,781
Total Gross Expenditure
£818,720
Grant Making Is Main Activity
No
Count Govt Contracts
3
Count Govt Grants
£8
Income From Government Contracts
200923
Income From Government Grants
£16,560
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
35
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
5 November 2024
Total Gross Income
£771,722
Total Gross Expenditure
£751,874
Grant Making Is Main Activity
No
Count Govt Contracts
5
Count Govt Grants
£28
Income From Government Contracts
399595
Income From Government Grants
£81,000
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
40
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
22 October 2023
Total Gross Income
£735,967
Total Gross Expenditure
£746,757
Grant Making Is Main Activity
No
Count Govt Contracts
1
Count Govt Grants
£3
Income From Government Contracts
115417
Income From Government Grants
£154,531
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
70
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
29 October 2022
Total Gross Income
£635,662
Total Gross Expenditure
£637,968
Charity Raises Funds From Public
Yes
Charity Professional Fundraiser
No
Charity Commercial Participator
No
Charity Receives Govt Funding Contracts
Yes
Count Govt Contracts
5
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£1
Income From Government Contracts
319298
Income From Government Grants
£58,700
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
66
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
28 October 2021
Total Gross Income
£555,806
Total Gross Expenditure
£529,290
Charity Raises Funds From Public
Yes
Charity Professional Fundraiser
No
Charity Commercial Participator
No
Charity Receives Govt Funding Contracts
Yes
Count Govt Contracts
1
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£3
Income From Government Contracts
80000
Income From Government Grants
£72,700
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
65

05 Official extract

Charity Annual Return Partb

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
28 January 2026
Income Donations And Legacies
46342
Income Other Trading Activities
0
Income Charitable Activities
755651
Income Investments
1526
Income Other
3262
Income Total Income And Endowments
806781
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£818,720
Expenditure Other
0
Expenditure Total
818720
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
7900
Expenditure Support Costs
11256
Expenditure Depreciation
0
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£162,043
Assets Total Fixed
0
Assets Own Use
0
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£457,376
Assets Total Liabilities
£168,333
Assets Current Investment
0
Assets Total Assets And Liabilities
£289,043
Creditors One Year Total Current
168333
Creditors Falling Due After One Year
0
Assets Cash
£331,014
Funds Endowment
0
Funds Unrestricted
289043
Funds Restricted
0
Funds Total
289043
Count Employees
20
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
5 November 2024
Income Donations And Legacies
37758
Income Other Trading Activities
0
Income Charitable Activities
728887
Income Investments
1526
Income Other
3551
Income Total Income And Endowments
771722
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£751,874
Expenditure Other
0
Expenditure Total
751874
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
2443
Expenditure Support Costs
0
Expenditure Depreciation
0
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£115,547
Assets Total Fixed
0
Assets Own Use
0
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£395,816
Assets Total Liabilities
£94,834
Assets Current Investment
0
Assets Total Assets And Liabilities
£300,982
Creditors One Year Total Current
94834
Creditors Falling Due After One Year
0
Assets Cash
£342,635
Funds Endowment
0
Funds Unrestricted
300982
Funds Restricted
0
Funds Total
300982
Count Employees
30
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
22 October 2023
Income Donations And Legacies
32290
Income Other Trading Activities
0
Income Charitable Activities
692478
Income Investments
64
Income Other
11135
Income Total Income And Endowments
735967
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£746,757
Expenditure Other
0
Expenditure Total
746757
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
2288
Expenditure Support Costs
744469
Expenditure Depreciation
0
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£281,134
Assets Total Fixed
0
Assets Own Use
0
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£418,575
Assets Total Liabilities
£137,441
Assets Current Investment
0
Assets Total Assets And Liabilities
£281,134
Creditors One Year Total Current
137441
Creditors Falling Due After One Year
0
Assets Cash
£379,524
Funds Endowment
0
Funds Unrestricted
281134
Funds Restricted
0
Funds Total
281134
Count Employees
29
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
29 October 2022
Income Donations And Legacies
20545
Income Other Trading Activities
0
Income Charitable Activities
615028
Income Investments
89
Income Other
0
Income Total Income And Endowments
635662
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£637,968
Expenditure Other
0
Expenditure Total
637968
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
2003
Expenditure Support Costs
635965
Expenditure Depreciation
0
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£291,924
Assets Total Fixed
0
Assets Own Use
0
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£365,428
Assets Total Liabilities
£73,504
Assets Current Investment
0
Assets Total Assets And Liabilities
£291,924
Creditors One Year Total Current
73504
Creditors Falling Due After One Year
0
Assets Cash
£350,692
Funds Endowment
0
Funds Unrestricted
291924
Funds Restricted
0
Funds Total
291924
Count Employees
19
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
28 October 2021
Income Donations And Legacies
16236
Income Other Trading Activities
0
Income Charitable Activities
539319
Income Investments
251
Income Other
0
Income Total Income And Endowments
555806
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£529,290
Expenditure Other
0
Expenditure Total
529290
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
2694
Expenditure Support Costs
97410
Expenditure Depreciation
5354
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£51,230
Assets Total Fixed
0
Assets Own Use
0
Assets Long Term Investment
0
Defined Benefit Pension Scheme
-243000
Assets Other Assets
£401,537
Assets Total Liabilities
£107,307
Assets Current Investment
0
Assets Total Assets And Liabilities
£51,230
Creditors One Year Total Current
107307
Creditors Falling Due After One Year
0
Assets Cash
£382,673
Funds Endowment
0
Funds Unrestricted
51230
Funds Restricted
0
Funds Total
51230
Count Employees
17
Charity Only Accounts
Yes

06 Official extract

Charity Area Of Operation

Geographic Area Type
Local Authority
Geographic Area Description
Oxfordshire
Welsh Ind
No

07 Official extract

Charity Classification

Classification Code
104
Classification Type
What
Classification Description
Disability
Classification Code
207
Classification Type
Who
Classification Description
The General Public/mankind
Classification Code
103
Classification Type
What
Classification Description
The Advancement Of Health Or Saving Of Lives
Classification Code
101
Classification Type
What
Classification Description
General Charitable Purposes
Classification Code
102
Classification Type
What
Classification Description
Education/training
Classification Code
307
Classification Type
How
Classification Description
Provides Advocacy/advice/information
Classification Code
105
Classification Type
What
Classification Description
The Prevention Or Relief Of Poverty

08 Official extract

Charity Event History

Charity Name
Citizens Advice Oxfordshire
Charity Event Order
4
Event Type
Asset transfer in
Date Of Event
2026-02-11T00:00:00
Reason
Amalgamated
Assoc Organisation Number
5034634
Assoc Registered Charity Number
1150766
Assoc Charity Name
OXFORDSHIRE SOUTH & VALE CITIZENS ADVICE BUREAU
Charity Name
Citizens Advice Oxfordshire
Charity Event Order
3
Event Type
Asset transfer in
Date Of Event
2026-02-03T00:00:00
Reason
Transfer of funds
Assoc Organisation Number
3939989
Assoc Registered Charity Number
1063068
Assoc Charity Name
OXFORD CITIZENS ADVICE BUREAU
Charity Name
Citizens Advice Oxfordshire
Charity Event Order
1
Event Type
Standard registration
Date Of Event
2002-06-20T00:00:00
Charity Name
Citizens Advice Oxfordshire
Charity Event Order
2
Event Type
Asset transfer in
Date Of Event
2025-11-20T00:00:00
Reason
Ceased to exist
Assoc Organisation Number
5000047
Assoc Registered Charity Number
1127599
Assoc Charity Name
CITIZENS ADVICE OXFORDSHIRE

09 Official extract

Charity Governing Document

Governing Document Description
MEMORANDUM AND ARTICLES INCORPORATED 28 JAN 2002AS AMENDED BY CERTIFICATE OF INCORPORATION ON CHANGE OF NAME DATED 26 JUL 2016 as amended on 04 Apr 2019 as amended on 15 Oct 2024 as amended on 18 Mar 2026 as amended on 23 Apr 2026 as amended on 18 Mar 2026 as amended on 18 Mar 2026 as amended on 18 Mar 2026
Charitable Objects
TO PROMOTE ANY CHARITABLE PURPOSE FOR THE BENEFIT OF THE COMMUNITY IN OXFORDSHIRE AND SURROUNDING AREAS ("THE AREA OF BENEFIT") BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS.
Area Of Benefit
THE COMMUNITY IN WEST OXFORDSHIRE AND SURROUNDING AREAS

10 Official extract

Charity Other Names

Charity Name Id
701776
Charity Name Type
Working name
Charity Name
Citizens Advice Oxfordshire
Charity Name Id
412359
Charity Name Type
Previous name
Charity Name
WEST OXFORDSHIRE CITIZENS ADVICE BUREAU
Charity Name Id
577142
Charity Name Type
Previous name
Charity Name
WEST OXFORDSHIRE CITIZENS ADVICE

11 Official extract

Charity Other Regulators

Regulator Order
1
Regulator Name
Financial Conduct Authority

12 Official extract

Charity Policy

Policy Name
Risk management
Policy Name
Safeguarding policy and procedures
Policy Name
Conflicting interests
Policy Name
Safeguarding vulnerable beneficiaries
Policy Name
Complaints handling
Policy Name
Serious incident reporting policy and procedures
Policy Name
Internal charity financial controls policy and procedures
Policy Name
Social media policy and procedures
Policy Name
Trustee expenses policy and procedures
Policy Name
Trustee conflicts of interest policy and procedures
Policy Name
Campaigns and political activity policy and procedures
Policy Name
Bullying and harassment policy and procedures
Policy Name
Financial reserves policy and procedures
Policy Name
Internal risk management policy and procedures
Policy Name
Complaints policy and procedures
Policy Name
Volunteer management