01 Identity
Registration and reporting
- Registration status
- Registered
- Reporting status
- Submission Received
- Charity type
- Charitable company
- Registered
- 20 August 2002
- Removed
- Not supplied
- Company number supplied
- 04320986
- Financial period
- 1 April 2024 – 31 March 2025
- Latest income
- £1,843,712
- Latest expenditure
- £1,772,380
- Gift Aid
- No
- Owns or uses land
- Yes
- In administration
- No
- Insolvent
- No
- CIO
- No
Public contact address: The White House, Kiln Road, BENFLEET, Essex, SS7 1BU
Website recorded by the regulator: www.carerschoices.org (displayed as text)
02 Activities
What the charity does
Carers Choices is a specialist charity supporting unpaid carers and the people they care for. We provide practical and emotional support through our advocacy, groups and services including respite breaks and day centre.
03 Official extract
Charity Annual Return History
- Fin Period Start Date
- 1 April 2024
- Fin Period End Date
- 31 March 2025
- Ar Cycle Reference
- AR25
- Reporting Due Date
- 31 January 2026
- Date Annual Return Received
- 14 October 2025
- Date Accounts Received
- 14 October 2025
- Total Gross Income
- £1,843,712
- Total Gross Expenditure
- £1,772,380
- Fin Period Start Date
- 1 April 2023
- Fin Period End Date
- 31 March 2024
- Ar Cycle Reference
- AR24
- Reporting Due Date
- 31 January 2025
- Date Annual Return Received
- 10 September 2024
- Date Accounts Received
- 10 September 2024
- Total Gross Income
- £1,602,862
- Total Gross Expenditure
- £1,494,133
- Fin Period Start Date
- 1 April 2022
- Fin Period End Date
- 31 March 2023
- Ar Cycle Reference
- AR23
- Reporting Due Date
- 31 January 2024
- Date Annual Return Received
- 4 December 2023
- Date Accounts Received
- 4 December 2023
- Total Gross Income
- £1,327,339
- Total Gross Expenditure
- £1,287,003
- Fin Period Start Date
- 1 April 2021
- Fin Period End Date
- 31 March 2022
- Ar Cycle Reference
- AR22
- Reporting Due Date
- 31 January 2023
- Date Annual Return Received
- 27 October 2022
- Date Accounts Received
- 27 October 2022
- Total Gross Income
- £1,222,167
- Total Gross Expenditure
- £1,208,994
- Fin Period Start Date
- 1 April 2020
- Fin Period End Date
- 31 March 2021
- Ar Cycle Reference
- AR21
- Reporting Due Date
- 31 January 2022
- Date Annual Return Received
- 23 December 2021
- Date Accounts Received
- 23 December 2021
- Total Gross Income
- £1,268,058
- Total Gross Expenditure
- £1,172,866
04 Official extract
Charity Annual Return Parta
- Latest Fin Period Submitted Ind
- Yes
- Fin Period Order Number
- 1
- Ar Cycle Reference
- AR25
- Fin Period Start Date
- 1 April 2024
- Fin Period End Date
- 31 March 2025
- Ar Due Date
- 31 January 2026
- Ar Received Date
- 14 October 2025
- Total Gross Income
- £1,843,712
- Total Gross Expenditure
- £1,772,380
- Grant Making Is Main Activity
- No
- Count Govt Contracts
- 69
- Count Govt Grants
- £3
- Income From Government Contracts
- 1036350
- Income From Government Grants
- £53,722
- Charity Has Trading Subsidiary
- No
- Does Trustee Receive Any Benefit
- No
- Trustee Payments Acting As Trustee
- No
- Trustee Receives Payments Services
- No
- Trustee Receives Other Benefit
- No
- Trustee Resigned Employment
- No
- Employees Salary Over 60k
- Yes
- Count Salary Band 80001 90000
- 1
- Count Volunteers
- 6
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 2
- Ar Cycle Reference
- AR24
- Fin Period Start Date
- 1 April 2023
- Fin Period End Date
- 31 March 2024
- Ar Due Date
- 31 January 2025
- Ar Received Date
- 10 September 2024
- Total Gross Income
- £1,602,862
- Total Gross Expenditure
- £1,494,133
- Grant Making Is Main Activity
- No
- Count Govt Contracts
- 116
- Count Govt Grants
- £1
- Income From Government Contracts
- 846351
- Income From Government Grants
- £33,900
- Charity Has Trading Subsidiary
- Yes
- Trustee Also Director Of Subsidiary
- Yes
- Does Trustee Receive Any Benefit
- No
- Trustee Payments Acting As Trustee
- No
- Trustee Receives Payments Services
- No
- Trustee Receives Other Benefit
- No
- Trustee Resigned Employment
- No
- Employees Salary Over 60k
- Yes
- Count Salary Band 70001 80000
- 1
- Count Volunteers
- 3
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 3
- Ar Cycle Reference
- AR23
- Fin Period Start Date
- 1 April 2022
- Fin Period End Date
- 31 March 2023
- Ar Due Date
- 31 January 2024
- Ar Received Date
- 4 December 2023
- Total Gross Income
- £1,327,339
- Total Gross Expenditure
- £1,287,003
- Grant Making Is Main Activity
- No
- Count Govt Contracts
- 59
- Count Govt Grants
- £0
- Income From Government Contracts
- 514442
- Charity Has Trading Subsidiary
- Yes
- Trustee Also Director Of Subsidiary
- Yes
- Does Trustee Receive Any Benefit
- No
- Trustee Payments Acting As Trustee
- No
- Trustee Receives Payments Services
- No
- Trustee Receives Other Benefit
- No
- Trustee Resigned Employment
- No
- Employees Salary Over 60k
- Yes
- Count Salary Band 60001 70000
- 1
- Count Volunteers
- 6
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 4
- Ar Cycle Reference
- AR22
- Fin Period Start Date
- 1 April 2021
- Fin Period End Date
- 31 March 2022
- Ar Due Date
- 31 January 2023
- Ar Received Date
- 27 October 2022
- Total Gross Income
- £1,222,167
- Total Gross Expenditure
- £1,208,994
- Charity Raises Funds From Public
- Yes
- Charity Professional Fundraiser
- No
- Charity Commercial Participator
- No
- Charity Receives Govt Funding Contracts
- Yes
- Count Govt Contracts
- 61
- Charity Receives Govt Funding Grants
- Yes
- Count Govt Grants
- £17
- Income From Government Contracts
- 611148
- Income From Government Grants
- £68,388
- Charity Has Trading Subsidiary
- Yes
- Trustee Also Director Of Subsidiary
- Yes
- Does Trustee Receive Any Benefit
- No
- Trustee Resigned Employment
- No
- Employees Salary Over 60k
- Yes
- Count Salary Band 60001 70000
- 1
- Count Volunteers
- 10
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 5
- Ar Cycle Reference
- AR21
- Fin Period Start Date
- 1 April 2020
- Fin Period End Date
- 31 March 2021
- Ar Due Date
- 31 January 2022
- Ar Received Date
- 23 December 2021
- Total Gross Income
- £1,268,058
- Total Gross Expenditure
- £1,172,866
- Charity Raises Funds From Public
- Yes
- Charity Professional Fundraiser
- No
- Charity Commercial Participator
- No
- Charity Receives Govt Funding Contracts
- Yes
- Count Govt Contracts
- 67
- Charity Receives Govt Funding Grants
- Yes
- Count Govt Grants
- £26
- Income From Government Contracts
- 440685
- Income From Government Grants
- £307,954
- Charity Has Trading Subsidiary
- Yes
- Trustee Also Director Of Subsidiary
- Yes
- Does Trustee Receive Any Benefit
- No
- Trustee Resigned Employment
- No
- Employees Salary Over 60k
- Yes
- Count Salary Band 60001 70000
- 1
- Count Volunteers
- 12
05 Official extract
Charity Annual Return Partb
- Latest Fin Period Submitted Ind
- Yes
- Fin Period Order Number
- 1
- Ar Cycle Reference
- AR25
- Fin Period Start Date
- 1 April 2024
- Fin Period End Date
- 31 March 2025
- Ar Due Date
- 31 January 2026
- Ar Received Date
- 14 October 2025
- Income Donations And Legacies
- 76073
- Income Other Trading Activities
- 3262
- Income Charitable Activities
- 1749774
- Income Investments
- 14603
- Income Other
- 0
- Income Total Income And Endowments
- 1843712
- Income Legacies
- 0
- Income Endowments
- 0
- Expenditure Raising Funds
- £6,123
- Expenditure Charitable Expenditure
- £1,766,257
- Expenditure Other
- 0
- Expenditure Total
- 1772380
- Expenditure Investment Management
- 0
- Expenditure Grants Institution
- 0
- Expenditure Governance
- 23242
- Expenditure Support Costs
- 32395
- Expenditure Depreciation
- 38109
- Gain Loss Investment
- -2
- Gain Loss Pension Fund
- 0
- Gain Loss Revaluation Fixed Investment
- 0
- Gain Loss Other
- 0
- Reserves
- £530,465
- Assets Total Fixed
- 289690
- Assets Own Use
- 289690
- Assets Long Term Investment
- 0
- Defined Benefit Pension Scheme
- 0
- Assets Other Assets
- £908,918
- Assets Total Liabilities
- £115,620
- Assets Current Investment
- 0
- Assets Total Assets And Liabilities
- £1,082,988
- Creditors One Year Total Current
- 115620
- Creditors Falling Due After One Year
- 0
- Assets Cash
- £683,763
- Funds Endowment
- 0
- Funds Unrestricted
- 1079859
- Funds Restricted
- 3129
- Funds Total
- 1082988
- Count Employees
- 76
- Charity Only Accounts
- Yes
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 2
- Ar Cycle Reference
- AR24
- Fin Period Start Date
- 1 April 2023
- Fin Period End Date
- 31 March 2024
- Ar Due Date
- 31 January 2025
- Ar Received Date
- 10 September 2024
- Income Donations And Legacies
- 41303
- Income Other Trading Activities
- 67932
- Income Charitable Activities
- 1493627
- Income Investments
- 0
- Income Other
- 0
- Income Total Income And Endowments
- 1602862
- Income Legacies
- 0
- Income Endowments
- 0
- Expenditure Raising Funds
- £197
- Expenditure Charitable Expenditure
- £1,493,936
- Expenditure Other
- 0
- Expenditure Total
- 1494133
- Expenditure Investment Management
- 0
- Expenditure Grants Institution
- 0
- Expenditure Governance
- 31561
- Expenditure Support Costs
- 31561
- Expenditure Depreciation
- 9859
- Gain Loss Investment
- 0
- Gain Loss Pension Fund
- 0
- Gain Loss Revaluation Fixed Investment
- 0
- Gain Loss Other
- 0
- Reserves
- £33,260
- Assets Total Fixed
- 318717
- Assets Own Use
- 318717
- Assets Long Term Investment
- 0
- Defined Benefit Pension Scheme
- 0
- Assets Other Assets
- £857,384
- Assets Total Liabilities
- £155,676
- Assets Current Investment
- 0
- Assets Total Assets And Liabilities
- £1,020,425
- Creditors One Year Total Current
- 155676
- Creditors Falling Due After One Year
- 0
- Assets Cash
- £678,992
- Funds Endowment
- 0
- Funds Unrestricted
- 1014760
- Funds Restricted
- 5665
- Funds Total
- 1020425
- Count Employees
- 79
- Consolidated Accounts
- Yes
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 3
- Ar Cycle Reference
- AR23
- Fin Period Start Date
- 1 April 2022
- Fin Period End Date
- 31 March 2023
- Ar Due Date
- 31 January 2024
- Ar Received Date
- 4 December 2023
- Income Donations And Legacies
- 104375
- Income Other Trading Activities
- 70489
- Income Charitable Activities
- 1152475
- Income Investments
- 0
- Income Other
- 0
- Income Total Income And Endowments
- 1327339
- Income Legacies
- 0
- Income Endowments
- 0
- Expenditure Raising Funds
- £31
- Expenditure Charitable Expenditure
- £1,286,972
- Expenditure Other
- 0
- Expenditure Total
- 1287003
- Expenditure Investment Management
- 0
- Expenditure Grants Institution
- 0
- Expenditure Governance
- 0
- Expenditure Support Costs
- 28883
- Expenditure Depreciation
- 6000
- Gain Loss Investment
- 0
- Gain Loss Pension Fund
- 0
- Gain Loss Revaluation Fixed Investment
- 0
- Gain Loss Other
- 0
- Reserves
- £889,686
- Assets Total Fixed
- 272924
- Assets Own Use
- 272924
- Assets Long Term Investment
- 0
- Defined Benefit Pension Scheme
- 0
- Assets Other Assets
- £742,596
- Assets Total Liabilities
- £103,823
- Assets Current Investment
- 0
- Assets Total Assets And Liabilities
- £911,697
- Creditors One Year Total Current
- 103823
- Creditors Falling Due After One Year
- 0
- Assets Cash
- £538,056
- Funds Endowment
- 0
- Funds Unrestricted
- 889686
- Funds Restricted
- 22011
- Funds Total
- 911697
- Count Employees
- 74
- Consolidated Accounts
- Yes
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 4
- Ar Cycle Reference
- AR22
- Fin Period Start Date
- 1 April 2021
- Fin Period End Date
- 31 March 2022
- Ar Due Date
- 31 January 2023
- Ar Received Date
- 27 October 2022
- Income Donations And Legacies
- 134737
- Income Other Trading Activities
- 60390
- Income Charitable Activities
- 1027040
- Income Investments
- 0
- Income Other
- 0
- Income Total Income And Endowments
- 1222167
- Income Legacies
- 0
- Income Endowments
- 0
- Expenditure Raising Funds
- £6,078
- Expenditure Charitable Expenditure
- £1,202,916
- Expenditure Other
- 0
- Expenditure Total
- 1208994
- Expenditure Investment Management
- 0
- Expenditure Grants Institution
- 0
- Expenditure Governance
- 0
- Expenditure Support Costs
- 25275
- Expenditure Depreciation
- 38564
- Gain Loss Investment
- 0
- Gain Loss Pension Fund
- 0
- Gain Loss Revaluation Fixed Investment
- 0
- Gain Loss Other
- 0
- Reserves
- £852,117
- Assets Total Fixed
- 271805
- Assets Own Use
- 271805
- Assets Long Term Investment
- 0
- Defined Benefit Pension Scheme
- 0
- Assets Other Assets
- £671,747
- Assets Total Liabilities
- £65,641
- Assets Current Investment
- 0
- Assets Total Assets And Liabilities
- £877,911
- Creditors One Year Total Current
- 65641
- Creditors Falling Due After One Year
- 0
- Assets Cash
- £511,331
- Funds Endowment
- 0
- Funds Unrestricted
- 852117
- Funds Restricted
- 25794
- Funds Total
- 877911
- Count Employees
- 68
- Consolidated Accounts
- Yes
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 5
- Ar Cycle Reference
- AR21
- Fin Period Start Date
- 1 April 2020
- Fin Period End Date
- 31 March 2021
- Ar Due Date
- 31 January 2022
- Ar Received Date
- 23 December 2021
- Income Donations And Legacies
- 431786
- Income Other Trading Activities
- 340
- Income Charitable Activities
- 835932
- Income Investments
- 0
- Income Other
- 0
- Income Total Income And Endowments
- 1268058
- Income Legacies
- 6816
- Income Endowments
- 0
- Expenditure Raising Funds
- £20
- Expenditure Charitable Expenditure
- £1,172,846
- Expenditure Other
- 0
- Expenditure Total
- 1172866
- Expenditure Investment Management
- 0
- Expenditure Grants Institution
- 0
- Expenditure Governance
- 28309
- Expenditure Support Costs
- 51083
- Expenditure Depreciation
- 31320
- Gain Loss Investment
- 0
- Gain Loss Pension Fund
- 0
- Gain Loss Revaluation Fixed Investment
- 0
- Gain Loss Other
- 0
- Reserves
- £623,538
- Assets Total Fixed
- 277078
- Assets Own Use
- 2
- Assets Long Term Investment
- 277076
- Defined Benefit Pension Scheme
- 0
- Assets Other Assets
- £606,324
- Assets Total Liabilities
- £47,623
- Assets Current Investment
- 2
- Assets Total Assets And Liabilities
- £835,779
- Creditors One Year Total Current
- 47623
- Creditors Falling Due After One Year
- 0
- Assets Cash
- £507,505
- Funds Endowment
- 0
- Funds Unrestricted
- 813538
- Funds Restricted
- 22241
- Funds Total
- 835779
- Count Employees
- 70
- Charity Only Accounts
- Yes
06 Official extract
Charity Area Of Operation
- Geographic Area Type
- Local Authority
- Geographic Area Description
- Essex
- Welsh Ind
- No
07 Official extract
Charity Classification
- Classification Code
- 103
- Classification Type
- What
- Classification Description
- The Advancement Of Health Or Saving Of Lives
- Classification Code
- 203
- Classification Type
- Who
- Classification Description
- People With Disabilities
- Classification Code
- 206
- Classification Type
- Who
- Classification Description
- Other Defined Groups
- Classification Code
- 201
- Classification Type
- Who
- Classification Description
- Children/young People
- Classification Code
- 104
- Classification Type
- What
- Classification Description
- Disability
- Classification Code
- 304
- Classification Type
- How
- Classification Description
- Provides Human Resources
- Classification Code
- 202
- Classification Type
- Who
- Classification Description
- Elderly/old People
- Classification Code
- 306
- Classification Type
- How
- Classification Description
- Provides Services
- Classification Code
- 307
- Classification Type
- How
- Classification Description
- Provides Advocacy/advice/information
08 Official extract
Charity Event History
- Charity Name
- Carers Choices
- Charity Event Order
- 1
- Event Type
- Standard registration
- Date Of Event
- 2002-08-20T00:00:00
09 Official extract
Charity Governing Document
- Governing Document Description
- INCORPORATED 12/11/2001AS AMENDED BY SPECIAL RESOLUTION(S) DATED 24/07/2002AS AMENDED BY SPECIAL RESOLUTION(S) DATED 21/11/2007AS AMENDED BY CERTIFICATE OF INCORPORATION ON CHANGE OF NAME DATED 15/10/2010AS AMENDED BY SPECIAL RESOLUTION REGISTERED AT COMPANIES HOUSE ON 17/05/2011AS AMENDED BY CERTIFICATE OF INCORPORATION ON CHANGE OF NAME DATED 10/09/2013 as amended on 25 Nov 2021 as amended on 17 Sep 2013 as amended on 01 May 2025
- Charitable Objects
- THE BRANCH SCHEME'S OBJECTS ("THE OBJECTS") ARE:TO RELIEVE THE STRESSES EXPERIENCED BY CARERS AND BENEFICIARIES.THE AREA OF BENEFIT SHALL BE ESSEX AS AGREED BY THE BOARD OF TRUSTEES OF CROSSROADS ASSOCIATION.
- Area Of Benefit
- ESSEX
10 Official extract
Charity Other Names
- Charity Name Id
- 414878
- Charity Name Type
- Previous name
- Charity Name
- CASTLE POINT CROSSROADS LIMITED
- Charity Name Id
- 414884
- Charity Name Type
- Working name
- Charity Name
- CROSSROADS CARE CASTLE POINT
- Charity Name Id
- 538270
- Charity Name Type
- Previous name
- Charity Name
- CARERS CHOICES LTD
- Charity Name Id
- 414905
- Charity Name Type
- Working name
- Charity Name
- CROSSROADS CARE SOUTHEND
- Charity Name Id
- 414898
- Charity Name Type
- Working name
- Charity Name
- CROSSROADS CARE MALDON
- Charity Name Id
- 414890
- Charity Name Type
- Previous name
- Charity Name
- CROSSROADS CARE ESSEX
- Charity Name Id
- 414895
- Charity Name Type
- Working name
- Charity Name
- CROSSROADS CARE ESSEX
11 Official extract
Charity Other Regulators
- Regulator Order
- 1
- Regulator Name
- Care Quality Commission
12 Official extract
Charity Policy
- Policy Name
- Safeguarding policy and procedures
- Policy Name
- Risk management
- Policy Name
- Conflicting interests
- Policy Name
- Safeguarding vulnerable beneficiaries
- Policy Name
- Volunteer management
- Policy Name
- Trustee conflicts of interest policy and procedures
- Policy Name
- Internal risk management policy and procedures
- Policy Name
- Serious incident reporting policy and procedures
- Policy Name
- Bullying and harassment policy and procedures
- Policy Name
- Internal charity financial controls policy and procedures
- Policy Name
- Social media policy and procedures
- Policy Name
- Paying staff
- Policy Name
- Complaints policy and procedures
- Policy Name
- Financial reserves policy and procedures
- Policy Name
- Complaints handling