01 Identity
Registration and reporting
- Registration status
- Registered
- Reporting status
- Submission Received
- Charity type
- Charitable company
- Registered
- 14 November 2002
- Removed
- Not supplied
- Company number supplied
- 04489595
- Financial period
- 1 April 2024 – 31 March 2025
- Latest income
- £1,920,332
- Latest expenditure
- £1,562,431
- Gift Aid
- Yes
- Owns or uses land
- Yes
- In administration
- No
- Insolvent
- No
- CIO
- No
Public contact address: Age UK Norwich, Part First Floor, West Wing, 69-75 Thorpe Road, Norwich
Website recorded by the regulator: www.ageuknorwich.org.uk (displayed as text)
02 Activities
What the charity does
To encourage, promote and organise direct services appropriate to the needs of individual or groups of elderly people in and around the City of Norwich by providing information, advice, community and care services irrespective of ethnicity, gender, sexual orientation, faith, neighbourhood or income to help them as far as possible to live in security, dignity, independence and well-being.
03 Official extract
Charity Annual Return History
- Fin Period Start Date
- 1 April 2024
- Fin Period End Date
- 31 March 2025
- Ar Cycle Reference
- AR25
- Reporting Due Date
- 31 January 2026
- Date Annual Return Received
- 5 January 2026
- Date Accounts Received
- 5 January 2026
- Total Gross Income
- £1,920,332
- Total Gross Expenditure
- £1,562,431
- Fin Period Start Date
- 1 April 2023
- Fin Period End Date
- 31 March 2024
- Ar Cycle Reference
- AR24
- Reporting Due Date
- 31 January 2025
- Date Annual Return Received
- 6 January 2025
- Date Accounts Received
- 6 January 2025
- Total Gross Income
- £1,306,184
- Total Gross Expenditure
- £1,560,203
- Fin Period Start Date
- 1 April 2022
- Fin Period End Date
- 31 March 2023
- Ar Cycle Reference
- AR23
- Reporting Due Date
- 31 January 2024
- Date Annual Return Received
- 20 February 2024
- Date Accounts Received
- 20 February 2024
- Total Gross Income
- £950,719
- Total Gross Expenditure
- £1,109,490
- Fin Period Start Date
- 1 April 2021
- Fin Period End Date
- 31 March 2022
- Ar Cycle Reference
- AR22
- Reporting Due Date
- 31 January 2023
- Date Annual Return Received
- 22 December 2022
- Date Accounts Received
- 22 December 2022
- Total Gross Income
- £899,377
- Total Gross Expenditure
- £819,899
- Fin Period Start Date
- 1 April 2020
- Fin Period End Date
- 31 March 2021
- Ar Cycle Reference
- AR21
- Reporting Due Date
- 31 January 2022
- Date Annual Return Received
- 18 January 2022
- Date Accounts Received
- 18 January 2022
- Total Gross Income
- £821,624
- Total Gross Expenditure
- £726,731
04 Official extract
Charity Annual Return Parta
- Latest Fin Period Submitted Ind
- Yes
- Fin Period Order Number
- 1
- Ar Cycle Reference
- AR25
- Fin Period Start Date
- 1 April 2024
- Fin Period End Date
- 31 March 2025
- Ar Due Date
- 31 January 2026
- Ar Received Date
- 5 January 2026
- Total Gross Income
- £1,920,332
- Total Gross Expenditure
- £1,562,431
- Grant Making Is Main Activity
- No
- Count Govt Contracts
- 4
- Count Govt Grants
- £0
- Income From Government Contracts
- 259914
- Charity Has Trading Subsidiary
- No
- Does Trustee Receive Any Benefit
- No
- Trustee Payments Acting As Trustee
- No
- Trustee Receives Payments Services
- No
- Trustee Receives Other Benefit
- No
- Trustee Resigned Employment
- No
- Employees Salary Over 60k
- Yes
- Count Salary Band 60001 70000
- 1
- Count Salary Band 70001 80000
- 0
- Count Salary Band 80001 90000
- 0
- Count Salary Band 90001 100000
- 0
- Count Salary Band 100001 110000
- 0
- Count Salary Band 110001 120000
- 0
- Count Salary Band 120001 130000
- 0
- Count Salary Band 130001 140000
- 0
- Count Salary Band 140001 150000
- 0
- Count Salary Band 150001 200000
- 0
- Count Salary Band 200001 250000
- 0
- Count Salary Band 250001 300000
- 0
- Count Salary Band 300001 350000
- 0
- Count Salary Band 350001 400000
- 0
- Count Salary Band 400001 450000
- 0
- Count Salary Band 450001 500000
- 0
- Count Salary Band Over 500000
- 0
- Count Volunteers
- 60
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 2
- Ar Cycle Reference
- AR24
- Fin Period Start Date
- 1 April 2023
- Fin Period End Date
- 31 March 2024
- Ar Due Date
- 31 January 2025
- Ar Received Date
- 6 January 2025
- Total Gross Income
- £1,306,184
- Total Gross Expenditure
- £1,560,203
- Grant Making Is Main Activity
- No
- Count Govt Contracts
- 27
- Count Govt Grants
- £1
- Income From Government Contracts
- 803434
- Income From Government Grants
- £16,201
- Charity Has Trading Subsidiary
- No
- Does Trustee Receive Any Benefit
- No
- Trustee Payments Acting As Trustee
- No
- Trustee Receives Payments Services
- No
- Trustee Receives Other Benefit
- No
- Trustee Resigned Employment
- No
- Employees Salary Over 60k
- Yes
- Count Salary Band 60001 70000
- 1
- Count Volunteers
- 76
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 3
- Ar Cycle Reference
- AR23
- Fin Period Start Date
- 1 April 2022
- Fin Period End Date
- 31 March 2023
- Ar Due Date
- 31 January 2024
- Ar Received Date
- 20 February 2024
- Total Gross Income
- £950,719
- Total Gross Expenditure
- £1,109,490
- Grant Making Is Main Activity
- No
- Count Govt Contracts
- 4
- Count Govt Grants
- £0
- Income From Government Contracts
- 130926
- Charity Has Trading Subsidiary
- No
- Does Trustee Receive Any Benefit
- No
- Trustee Payments Acting As Trustee
- No
- Trustee Receives Payments Services
- No
- Trustee Receives Other Benefit
- No
- Trustee Resigned Employment
- No
- Employees Salary Over 60k
- No
- Count Volunteers
- 83
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 4
- Ar Cycle Reference
- AR22
- Fin Period Start Date
- 1 April 2021
- Fin Period End Date
- 31 March 2022
- Ar Due Date
- 31 January 2023
- Ar Received Date
- 22 December 2022
- Total Gross Income
- £899,377
- Total Gross Expenditure
- £819,899
- Charity Raises Funds From Public
- Yes
- Charity Professional Fundraiser
- No
- Charity Commercial Participator
- No
- Charity Receives Govt Funding Contracts
- Yes
- Count Govt Contracts
- 4
- Charity Receives Govt Funding Grants
- Yes
- Count Govt Grants
- £1
- Income From Government Contracts
- 107121
- Income From Government Grants
- £58,091
- Charity Has Trading Subsidiary
- No
- Does Trustee Receive Any Benefit
- No
- Trustee Resigned Employment
- No
- Employees Salary Over 60k
- No
- Count Volunteers
- 109
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 5
- Ar Cycle Reference
- AR21
- Fin Period Start Date
- 1 April 2020
- Fin Period End Date
- 31 March 2021
- Ar Due Date
- 31 January 2022
- Ar Received Date
- 18 January 2022
- Total Gross Income
- £821,624
- Total Gross Expenditure
- £726,731
- Charity Raises Funds From Public
- Yes
- Charity Professional Fundraiser
- No
- Charity Commercial Participator
- No
- Charity Receives Govt Funding Contracts
- Yes
- Count Govt Contracts
- 1
- Charity Receives Govt Funding Grants
- No
- Income From Government Contracts
- 58091
- Charity Has Trading Subsidiary
- No
- Does Trustee Receive Any Benefit
- No
- Trustee Resigned Employment
- No
- Employees Salary Over 60k
- No
- Count Volunteers
- 190
05 Official extract
Charity Annual Return Partb
- Latest Fin Period Submitted Ind
- Yes
- Fin Period Order Number
- 1
- Ar Cycle Reference
- AR25
- Fin Period Start Date
- 1 April 2024
- Fin Period End Date
- 31 March 2025
- Ar Due Date
- 31 January 2026
- Ar Received Date
- 5 January 2026
- Income Donations And Legacies
- 101278
- Income Other Trading Activities
- 8756
- Income Charitable Activities
- 1793312
- Income Investments
- 16986
- Income Other
- 0
- Income Total Income And Endowments
- 1920332
- Income Legacies
- 0
- Income Endowments
- 0
- Expenditure Raising Funds
- £24,925
- Expenditure Charitable Expenditure
- £1,537,506
- Expenditure Other
- 0
- Expenditure Total
- 1562431
- Expenditure Investment Management
- 0
- Expenditure Grants Institution
- 0
- Expenditure Governance
- 103845
- Expenditure Support Costs
- 238604
- Expenditure Depreciation
- 3014
- Gain Loss Investment
- 0
- Gain Loss Pension Fund
- 0
- Gain Loss Revaluation Fixed Investment
- 4282
- Gain Loss Other
- 0
- Reserves
- £575,915
- Assets Total Fixed
- 4282
- Assets Own Use
- 4281
- Assets Long Term Investment
- 1
- Defined Benefit Pension Scheme
- 0
- Assets Other Assets
- £933,827
- Assets Total Liabilities
- £453,948
- Assets Current Investment
- 0
- Assets Total Assets And Liabilities
- £484,161
- Creditors One Year Total Current
- 176113
- Creditors Falling Due After One Year
- 277835
- Assets Cash
- £809,041
- Funds Endowment
- 0
- Funds Unrestricted
- 452362
- Funds Restricted
- 31799
- Funds Total
- 484161
- Count Employees
- 44
- Charity Only Accounts
- Yes
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 2
- Ar Cycle Reference
- AR24
- Fin Period Start Date
- 1 April 2023
- Fin Period End Date
- 31 March 2024
- Ar Due Date
- 31 January 2025
- Ar Received Date
- 6 January 2025
- Income Donations And Legacies
- 79875
- Income Other Trading Activities
- 33343
- Income Charitable Activities
- 1186832
- Income Investments
- 6134
- Income Other
- 0
- Income Total Income And Endowments
- 1306184
- Income Legacies
- 2179
- Income Endowments
- 0
- Expenditure Raising Funds
- £60,607
- Expenditure Charitable Expenditure
- £1,499,596
- Expenditure Other
- 0
- Expenditure Total
- 1560203
- Expenditure Investment Management
- 0
- Expenditure Grants Institution
- 0
- Expenditure Governance
- 66174
- Expenditure Support Costs
- 246530
- Expenditure Depreciation
- 2976
- Gain Loss Investment
- 0
- Gain Loss Pension Fund
- 0
- Gain Loss Revaluation Fixed Investment
- 0
- Gain Loss Other
- 0
- Reserves
- £404,857
- Assets Total Fixed
- 7083
- Assets Own Use
- 1
- Assets Long Term Investment
- 7082
- Defined Benefit Pension Scheme
- 0
- Assets Other Assets
- £646,908
- Assets Total Liabilities
- £527,731
- Assets Current Investment
- 1
- Assets Total Assets And Liabilities
- £126,260
- Creditors One Year Total Current
- 228920
- Creditors Falling Due After One Year
- 298811
- Assets Cash
- £530,775
- Funds Endowment
- 0
- Funds Unrestricted
- 113233
- Funds Restricted
- 13027
- Funds Total
- 126260
- Count Employees
- 48
- Charity Only Accounts
- Yes
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 3
- Ar Cycle Reference
- AR23
- Fin Period Start Date
- 1 April 2022
- Fin Period End Date
- 31 March 2023
- Ar Due Date
- 31 January 2024
- Ar Received Date
- 20 February 2024
- Income Donations And Legacies
- 30987
- Income Other Trading Activities
- 11036
- Income Charitable Activities
- 903394
- Income Investments
- 5302
- Income Other
- 0
- Income Total Income And Endowments
- 950719
- Income Legacies
- 8960
- Income Endowments
- 0
- Expenditure Raising Funds
- £36,943
- Expenditure Charitable Expenditure
- £1,072,547
- Expenditure Other
- 0
- Expenditure Total
- 1109490
- Expenditure Investment Management
- 0
- Expenditure Grants Institution
- 0
- Expenditure Governance
- 24814
- Expenditure Support Costs
- 148954
- Expenditure Depreciation
- 5583
- Gain Loss Investment
- 0
- Gain Loss Pension Fund
- 0
- Gain Loss Revaluation Fixed Investment
- 0
- Gain Loss Other
- 0
- Reserves
- £419,050
- Assets Total Fixed
- 28537
- Assets Own Use
- 0
- Assets Long Term Investment
- 28537
- Defined Benefit Pension Scheme
- 0
- Assets Other Assets
- £1,203,348
- Assets Total Liabilities
- £851,606
- Assets Current Investment
- 1
- Assets Total Assets And Liabilities
- £380,279
- Creditors One Year Total Current
- 532539
- Creditors Falling Due After One Year
- 319067
- Assets Cash
- £941,153
- Funds Endowment
- 0
- Funds Unrestricted
- 337000
- Funds Restricted
- 43279
- Funds Total
- 380279
- Count Employees
- 37
- Charity Only Accounts
- Yes
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 4
- Ar Cycle Reference
- AR22
- Fin Period Start Date
- 1 April 2021
- Fin Period End Date
- 31 March 2022
- Ar Due Date
- 31 January 2023
- Ar Received Date
- 22 December 2022
- Income Donations And Legacies
- 45195
- Income Other Trading Activities
- 22450
- Income Charitable Activities
- 830537
- Income Investments
- 690
- Income Other
- 505
- Income Total Income And Endowments
- 899377
- Income Legacies
- 12650
- Income Endowments
- 0
- Expenditure Raising Funds
- £60,808
- Expenditure Charitable Expenditure
- £759,091
- Expenditure Other
- 0
- Expenditure Total
- 819899
- Expenditure Investment Management
- 0
- Expenditure Grants Institution
- 0
- Expenditure Governance
- 0
- Expenditure Support Costs
- 124792
- Expenditure Depreciation
- 4911
- Gain Loss Investment
- 0
- Gain Loss Pension Fund
- 0
- Gain Loss Revaluation Fixed Investment
- -465
- Gain Loss Other
- 0
- Reserves
- £344,976
- Assets Total Fixed
- 33201
- Assets Own Use
- 33200
- Assets Long Term Investment
- 1
- Defined Benefit Pension Scheme
- 0
- Assets Other Assets
- £896,214
- Assets Total Liabilities
- £390,365
- Assets Current Investment
- 0
- Assets Total Assets And Liabilities
- £539,050
- Creditors One Year Total Current
- 51760
- Creditors Falling Due After One Year
- 338605
- Assets Cash
- £858,643
- Funds Endowment
- 0
- Funds Unrestricted
- 442527
- Funds Restricted
- 96523
- Funds Total
- 539050
- Count Employees
- 30
- Charity Only Accounts
- Yes
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 5
- Ar Cycle Reference
- AR21
- Fin Period Start Date
- 1 April 2020
- Fin Period End Date
- 31 March 2021
- Ar Due Date
- 31 January 2022
- Ar Received Date
- 18 January 2022
- Income Donations And Legacies
- 58165
- Income Other Trading Activities
- 12322
- Income Charitable Activities
- 710798
- Income Investments
- 295
- Income Other
- 40044
- Income Total Income And Endowments
- 821624
- Income Legacies
- 11413
- Income Endowments
- 0
- Expenditure Raising Funds
- £59,987
- Expenditure Charitable Expenditure
- £666,744
- Expenditure Other
- 0
- Expenditure Total
- 726731
- Expenditure Investment Management
- 0
- Expenditure Grants Institution
- 0
- Expenditure Governance
- 36068
- Expenditure Support Costs
- 144535
- Expenditure Depreciation
- 4239
- Gain Loss Investment
- 90000
- Gain Loss Pension Fund
- 0
- Gain Loss Revaluation Fixed Investment
- 0
- Gain Loss Other
- 0
- Reserves
- £283,009
- Assets Total Fixed
- 32736
- Assets Own Use
- 32735
- Assets Long Term Investment
- 1
- Defined Benefit Pension Scheme
- 0
- Assets Other Assets
- £980,919
- Assets Total Liabilities
- £554,083
- Assets Current Investment
- 540000
- Assets Total Assets And Liabilities
- £459,572
- Creditors One Year Total Current
- 107771
- Creditors Falling Due After One Year
- 446312
- Assets Cash
- £389,283
- Funds Endowment
- 0
- Funds Unrestricted
- 422608
- Funds Restricted
- 36964
- Funds Total
- 459572
- Count Employees
- 26
- Charity Only Accounts
- Yes
06 Official extract
Charity Area Of Operation
- Geographic Area Type
- Local Authority
- Geographic Area Description
- Norfolk
- Welsh Ind
- No
07 Official extract
Charity Classification
- Classification Code
- 306
- Classification Type
- How
- Classification Description
- Provides Services
- Classification Code
- 105
- Classification Type
- What
- Classification Description
- The Prevention Or Relief Of Poverty
- Classification Code
- 202
- Classification Type
- Who
- Classification Description
- Elderly/old People
- Classification Code
- 304
- Classification Type
- How
- Classification Description
- Provides Human Resources
- Classification Code
- 101
- Classification Type
- What
- Classification Description
- General Charitable Purposes
- Classification Code
- 307
- Classification Type
- How
- Classification Description
- Provides Advocacy/advice/information
- Classification Code
- 309
- Classification Type
- How
- Classification Description
- Acts As An Umbrella Or Resource Body
08 Official extract
Charity Event History
- Charity Name
- Age UK Norwich
- Charity Event Order
- 2
- Event Type
- Asset transfer in
- Date Of Event
- 2025-09-18T00:00:00
- Reason
- Removed by application
- Assoc Organisation Number
- 5164674
- Assoc Registered Charity Number
- 1191774
- Assoc Charity Name
- THE MARION CENTRE
- Charity Name
- Age UK Norwich
- Charity Event Order
- 1
- Event Type
- Standard registration
- Date Of Event
- 2002-11-14T00:00:00
09 Official extract
Charity Governing Document
- Governing Document Description
- MEMORANDUM AND ARTICLES INCORPORATED 18/07/2002AS AMENDED BY SPECIAL RESOLUTION(S) DATED 29/11/2011AS AMENDED BY SPECIAL RESOLUTION(S) DATED 31/07/2012AS AMENDED BY SPECIAL RESOLUTION(S) DATED 26 JAN 2022AS AMENDED BY SPECIAL RESOLUTION REGISTERED AT COMPANIES HOUSE ON 11 FEB 2022 as amended on 10 May 2024 as amended on 10 May 2024
- Charitable Objects
- THE OBJECTS OF THE CHARITY ARE TO PROMOTE THE FOLLOWING PURPOSES FOR THE BENEFIT OF THE PUBLIC AND/OR OLDER PEOPLE WITHIN THE AREA OF BENEFIT:3.1.1 PREVENTING OR RELIEVING THE POVERTY OF OLDER PEOPLE, ADVANCING EDUCATION,3.1.2 PREVENTING OR RELIEVING SICKNESS, DISEASE OR SUFFERING IN OLDER PEOPLE(WHETHER EMOTIONAL, MENTAL OR PHYSICAL);3.1.3 PROMOTING EQUALITY AND DIVERSITY;3.1.4 PROMOTING THE HUMAN RIGHTS OF OLDER PEOPLE IN ACCORDANCE WITH THEUNIVERSAL DECLARATION OF HUMAN RIGHTS;3.1.5 ASSISTING OLDER PEOPLE IN NEED BY REASON OF ILL-HEALTH, SOCIAL EXCLUSION OR OTHER DISADVANTAGE; AND3.1.6 SUCH OTHER CHARITABLE PURPOSES FOR THE BENEFIT OF OLDER PEOPLE AS THE CHARITY TRUSTEES FROM TIME TO TIME DECIDE; THE OUTCOME OF THIS BEING THE PROMOTION OF THE WELL-BEING OF OLDER PEOPLE.3.1.7 NOTHING IN THESE ARTICLES SHALL AUTHORISE AN APPLICATION OF THE CHARITY'S PROPERTY FOR PURPOSES WHICH ARE NOT CHARITABLE IN ACCORDANCE WITH SECTION 7 OF THE CHARITIES AND TRUSTEE INVESTMENT (SCOTLAND) ACT 2005 AND/OR SECTION 2 OF THE CHARITIES ACT (NORTHERN IRELAND) 2008.
- Area Of Benefit
- GREATER NORWICH
10 Official extract
Charity Other Names
- Charity Name Id
- 439061
- Charity Name Type
- Working name
- Charity Name
- AGE UK NORWICH
- Charity Name Id
- 439055
- Charity Name Type
- Previous name
- Charity Name
- AGE CONCERN NORWICH
11 Official extract
Charity Other Regulators
- Regulator Order
- 1
- Regulator Name
- Financial Conduct Authority
12 Official extract
Charity Policy
- Policy Name
- Internal risk management policy and procedures
- Policy Name
- Investing charity funds policy and procedures
- Policy Name
- Complaints policy and procedures
- Policy Name
- Trustee expenses policy and procedures
- Policy Name
- Social media policy and procedures
- Policy Name
- Paying staff
- Policy Name
- Bullying and harassment policy and procedures
- Policy Name
- Safeguarding vulnerable beneficiaries
- Policy Name
- Trustee conflicts of interest policy and procedures
- Policy Name
- Investment
- Policy Name
- Serious incident reporting policy and procedures
- Policy Name
- Conflicting interests
- Policy Name
- Internal charity financial controls policy and procedures
- Policy Name
- Risk management
- Policy Name
- Safeguarding policy and procedures
- Policy Name
- Volunteer management
- Policy Name
- Complaints handling
- Policy Name
- Financial reserves policy and procedures