CITIZENS ADVICE COLCHESTER — Charity Commission profile

01 Identity

Registration and reporting

Registration status: Registered
Reporting status: Submission Received
Charity type: Charitable company
Registered: 29 April 2003
Removed: Not supplied
Company number supplied: 04431673
Financial period: 1 April 2025 – 31 March 2026
Latest income: £293,995
Latest expenditure: £429,151
Gift Aid: Yes
Owns or uses land: Yes
In administration: No
Insolvent: No
CIO: No

Public contact address: Citizens Advice Colchester, 28 Middleborough, Colchester, CO1 1TG

Website recorded by the regulator: www.citizensadvice.org.uk/local/colchester/ (displayed as text)

02 Activities

What the charity does

Provision of free, confidential, impartial and independent advice and information for the benefit of the local community.

03 Official extract

Charity Annual Return History

Fin Period Start Date: 1 April 2025
Fin Period End Date: 31 March 2026
Ar Cycle Reference: AR26
Reporting Due Date: 31 January 2027
Date Annual Return Received: 5 August 2026
Date Accounts Received: 5 August 2026
Total Gross Income: £293,995
Total Gross Expenditure: £429,151

Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Cycle Reference: AR25
Reporting Due Date: 31 January 2026
Date Annual Return Received: 27 August 2025
Date Accounts Received: 27 August 2025
Total Gross Income: £272,711
Total Gross Expenditure: £427,121

Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Cycle Reference: AR24
Reporting Due Date: 31 January 2025
Date Annual Return Received: 26 September 2024
Date Accounts Received: 26 September 2024
Total Gross Income: £467,393
Total Gross Expenditure: £387,121

Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Cycle Reference: AR23
Reporting Due Date: 31 January 2024
Date Annual Return Received: 19 December 2023
Date Accounts Received: 19 December 2023
Total Gross Income: £389,209
Total Gross Expenditure: £307,648

Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Cycle Reference: AR22
Reporting Due Date: 31 January 2023
Date Annual Return Received: 24 November 2022
Date Accounts Received: 24 November 2022
Total Gross Income: £294,703
Total Gross Expenditure: £303,677

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind: Yes
Fin Period Order Number: 1
Ar Cycle Reference: AR26
Fin Period Start Date: 1 April 2025
Fin Period End Date: 31 March 2026
Ar Due Date: 31 January 2027
Ar Received Date: 5 August 2026
Total Gross Income: £293,995
Total Gross Expenditure: £429,151
Grant Making Is Main Activity: No
Count Govt Grants: £2
Income From Government Grants: £37,893
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 32

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 2
Ar Cycle Reference: AR25
Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Due Date: 31 January 2026
Ar Received Date: 27 August 2025
Total Gross Income: £272,711
Total Gross Expenditure: £427,121
Grant Making Is Main Activity: No
Count Govt Contracts: 1
Count Govt Grants: £2
Income From Government Contracts: 25000
Income From Government Grants: £32,767
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 30

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 3
Ar Cycle Reference: AR24
Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Due Date: 31 January 2025
Ar Received Date: 26 September 2024
Total Gross Income: £467,393
Total Gross Expenditure: £387,121
Grant Making Is Main Activity: No
Count Govt Contracts: 1
Count Govt Grants: £2
Income From Government Contracts: 53580
Income From Government Grants: £30,830
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 26

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 4
Ar Cycle Reference: AR23
Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Due Date: 31 January 2024
Ar Received Date: 19 December 2023
Total Gross Income: £389,209
Total Gross Expenditure: £307,648
Grant Making Is Main Activity: No
Count Govt Contracts: 0
Count Govt Grants: £11
Income From Government Grants: £386,561
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 29

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 5
Ar Cycle Reference: AR22
Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Due Date: 31 January 2023
Ar Received Date: 24 November 2022
Total Gross Income: £294,703
Total Gross Expenditure: £303,677
Charity Raises Funds From Public: Yes
Charity Professional Fundraiser: No
Charity Commercial Participator: No
Charity Receives Govt Funding Contracts: No
Charity Receives Govt Funding Grants: Yes
Count Govt Grants: £7
Income From Government Grants: £284,998
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 21

05 Official extract

Charity Area Of Operation

Geographic Area Type: Local Authority
Geographic Area Description: Essex
Welsh Ind: No

06 Official extract

Charity Classification

Classification Code: 101
Classification Type: What
Classification Description: General Charitable Purposes

Classification Code: 207
Classification Type: Who
Classification Description: The General Public/mankind

Classification Code: 202
Classification Type: Who
Classification Description: Elderly/old People

Classification Code: 203
Classification Type: Who
Classification Description: People With Disabilities

Classification Code: 102
Classification Type: What
Classification Description: Education/training

Classification Code: 307
Classification Type: How
Classification Description: Provides Advocacy/advice/information

Classification Code: 304
Classification Type: How
Classification Description: Provides Human Resources

Classification Code: 206
Classification Type: Who
Classification Description: Other Defined Groups

Classification Code: 201
Classification Type: Who
Classification Description: Children/young People

07 Official extract

Charity Event History

Charity Name: CITIZENS ADVICE COLCHESTER
Charity Event Order: 1
Event Type: Standard registration
Date Of Event: 2003-04-29T00:00:00

08 Official extract

Charity Governing Document

Governing Document Description: MEMORANDUM AND ARTICLES INCORPORATED 03/05/2002AS AMENDED BY CERTIFICATE OF INCORPORATION ON CHANGE OF NAME DATED 11/03/2016 as amended on 26 Jul 2022
Charitable Objects: The charity’s objects (‘Objects’) are specifically: to promote any charitable purpose for the public benefit by the advancement of education, the protection and preservation of health and the relief of poverty, sickness and distress in particular, but without limitation, for the benefit of the community in Colchester and surrounding areas.
Area Of Benefit: THE BOROUGH OF COLCHESTER AND SURROUNDING AREAS

09 Official extract

Charity Other Names

Charity Name Id: 453916
Charity Name Type: Previous name
Charity Name: COLCHESTER CITIZENS ADVICE BUREAU

10 Official extract

Charity Other Regulators

Regulator Order: 1
Regulator Name: Financial Conduct Authority

11 Official extract

Charity Policy

Policy Name: Internal risk management policy and procedures

Policy Name: Trustee conflicts of interest policy and procedures

Policy Name: Complaints handling

Policy Name: Serious incident reporting policy and procedures

Policy Name: Investing charity funds policy and procedures

Policy Name: Risk management

Policy Name: Bullying and harassment policy and procedures

Policy Name: Trustee expenses policy and procedures

Policy Name: Financial reserves policy and procedures

Policy Name: Paying staff

Policy Name: Complaints policy and procedures

Policy Name: Internal charity financial controls policy and procedures

Policy Name: Safeguarding policy and procedures

Policy Name: Safeguarding vulnerable beneficiaries

Policy Name: Social media policy and procedures

Policy Name: Investment

Policy Name: Conflicting interests

Policy Name: Volunteer management