CCEW Charity Commission profile

Citizens Advice Lincoln & Lindsey

Registered charity 1099145 · organisation 4001222

01 Identity

Registration and reporting

Registration status
Registered
Reporting status
Submission Received
Charity type
Charitable company
Registered
27 August 2003
Removed
Not supplied
Company number supplied
04740511
Financial period
1 April 2024 – 31 March 2025
Latest income
£2,928,381
Latest expenditure
£2,676,039
Gift Aid
No
Owns or uses land
Yes
In administration
No
Insolvent
No
CIO
No

Public contact address: GUILDHALL, MARSHALL'S YARD, GAINSBOROUGH, LINCOLINSHIRE, DN21 2NA

Website recorded by the regulator: https://www.citizensadvicelincolnandlindsey.org.uk/ (displayed as text)

02 Activities

What the charity does

The charity's objects are to promote any charitable purpose for the public benefit by the advancement of education, the protection and preservation of health and the relief of poverty, sickness and distress in particular, but without limitation, for the benefit of the community in East Lindsey and West Lindsey and surrounding areas.

03 Official extract

Charity Annual Return History

Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Cycle Reference
AR25
Reporting Due Date
31 January 2026
Date Annual Return Received
16 December 2025
Date Accounts Received
16 December 2025
Total Gross Income
£2,928,381
Total Gross Expenditure
£2,676,039
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Cycle Reference
AR24
Reporting Due Date
31 January 2025
Date Annual Return Received
22 January 2025
Date Accounts Received
22 January 2025
Total Gross Income
£2,609,203
Total Gross Expenditure
£2,352,535
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Cycle Reference
AR23
Reporting Due Date
31 January 2024
Date Annual Return Received
24 January 2024
Date Accounts Received
24 January 2024
Total Gross Income
£1,802,296
Total Gross Expenditure
£1,342,866
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Cycle Reference
AR22
Reporting Due Date
31 January 2023
Date Annual Return Received
12 January 2023
Date Accounts Received
12 January 2023
Total Gross Income
£1,123,845
Total Gross Expenditure
£1,003,375
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Cycle Reference
AR21
Reporting Due Date
31 January 2022
Date Annual Return Received
23 December 2021
Date Accounts Received
23 December 2021
Total Gross Income
£1,071,123
Total Gross Expenditure
£933,460

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
16 December 2025
Total Gross Income
£2,928,381
Total Gross Expenditure
£2,676,039
Grant Making Is Main Activity
No
Count Govt Contracts
0
Count Govt Grants
£8
Income From Government Grants
£328,500
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
7
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
22 January 2025
Total Gross Income
£2,609,203
Total Gross Expenditure
£2,352,535
Grant Making Is Main Activity
No
Count Govt Contracts
0
Count Govt Grants
£3
Income From Government Grants
£248,536
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
7
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
24 January 2024
Total Gross Income
£1,802,296
Total Gross Expenditure
£1,342,866
Grant Making Is Main Activity
No
Count Govt Contracts
0
Count Govt Grants
£3
Income From Government Grants
£201,682
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
17
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
12 January 2023
Total Gross Income
£1,123,845
Total Gross Expenditure
£1,003,375
Charity Raises Funds From Public
No
Charity Receives Govt Funding Contracts
No
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£3
Income From Government Grants
£196,082
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
8
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
23 December 2021
Total Gross Income
£1,071,123
Total Gross Expenditure
£933,460
Charity Raises Funds From Public
No
Charity Receives Govt Funding Contracts
No
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£3
Income From Government Grants
£196,082
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
8

05 Official extract

Charity Annual Return Partb

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
16 December 2025
Income Donations And Legacies
60511
Income Other Trading Activities
0
Income Charitable Activities
2817654
Income Investments
50216
Income Other
0
Income Total Income And Endowments
2928381
Income Legacies
5185
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£2,676,039
Expenditure Other
0
Expenditure Total
2676039
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
8629
Expenditure Support Costs
632834
Expenditure Depreciation
3979
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£1,849,736
Assets Total Fixed
192380
Assets Own Use
192380
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£2,081,999
Assets Total Liabilities
£163,545
Assets Current Investment
0
Assets Total Assets And Liabilities
£2,110,834
Creditors One Year Total Current
163545
Creditors Falling Due After One Year
0
Assets Cash
£1,903,128
Funds Endowment
0
Funds Unrestricted
1924736
Funds Restricted
186098
Funds Total
2110834
Count Employees
90
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
22 January 2025
Income Donations And Legacies
50538
Income Other Trading Activities
0
Income Charitable Activities
2525041
Income Investments
33624
Income Other
0
Income Total Income And Endowments
2609203
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£2,352,535
Expenditure Other
0
Expenditure Total
2352535
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
9695
Expenditure Support Costs
562462
Expenditure Depreciation
3978
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£1,613,397
Assets Total Fixed
196359
Assets Own Use
196359
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£1,866,611
Assets Total Liabilities
£204,478
Assets Current Investment
0
Assets Total Assets And Liabilities
£1,858,492
Creditors One Year Total Current
204478
Creditors Falling Due After One Year
0
Assets Cash
£1,566,960
Funds Endowment
0
Funds Unrestricted
1688397
Funds Restricted
170095
Funds Total
1858492
Count Employees
85
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
24 January 2024
Income Donations And Legacies
287000
Income Other Trading Activities
0
Income Charitable Activities
1503781
Income Investments
11515
Income Other
0
Income Total Income And Endowments
1802296
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£1,342,866
Expenditure Other
0
Expenditure Total
1342866
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
0
Expenditure Support Costs
340025
Expenditure Depreciation
4750
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£1,327,272
Assets Total Fixed
200337
Assets Own Use
200337
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£1,511,205
Assets Total Liabilities
£109,718
Assets Current Investment
0
Assets Total Assets And Liabilities
£1,601,824
Creditors One Year Total Current
109718
Creditors Falling Due After One Year
0
Assets Cash
£1,398,520
Funds Endowment
0
Funds Unrestricted
1327272
Funds Restricted
274552
Funds Total
1601824
Count Employees
51
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
12 January 2023
Income Donations And Legacies
8525
Income Other Trading Activities
0
Income Charitable Activities
1105233
Income Investments
8576
Income Other
1511
Income Total Income And Endowments
1123845
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£534
Expenditure Charitable Expenditure
£1,002,841
Expenditure Other
0
Expenditure Total
1003375
Expenditure Investment Management
534
Expenditure Grants Institution
999858
Expenditure Governance
2983
Expenditure Support Costs
201941
Expenditure Depreciation
6957
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£933,549
Assets Total Fixed
205087
Assets Own Use
205087
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£985,001
Assets Total Liabilities
£47,694
Assets Current Investment
0
Assets Total Assets And Liabilities
£1,142,394
Creditors One Year Total Current
47694
Creditors Falling Due After One Year
0
Assets Cash
£949,548
Funds Endowment
0
Funds Unrestricted
933549
Funds Restricted
208845
Funds Total
1142394
Count Employees
46
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
23 December 2021
Income Donations And Legacies
3569
Income Other Trading Activities
0
Income Charitable Activities
1059122
Income Investments
8432
Income Other
0
Income Total Income And Endowments
1071123
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£216
Expenditure Charitable Expenditure
£933,244
Expenditure Other
0
Expenditure Total
933460
Expenditure Investment Management
216
Expenditure Grants Institution
928380
Expenditure Governance
4864
Expenditure Support Costs
239385
Expenditure Depreciation
6957
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
-5000
Gain Loss Other
0
Reserves
£830,437
Assets Total Fixed
212044
Assets Own Use
212044
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£869,114
Assets Total Liabilities
£59,234
Assets Current Investment
0
Assets Total Assets And Liabilities
£1,021,924
Creditors One Year Total Current
59234
Creditors Falling Due After One Year
0
Assets Cash
£869,114
Funds Endowment
0
Funds Unrestricted
830437
Funds Restricted
191487
Funds Total
1021924
Count Employees
42
Charity Only Accounts
Yes

06 Official extract

Charity Area Of Operation

Geographic Area Type
Local Authority
Geographic Area Description
Lincolnshire
Welsh Ind
No

07 Official extract

Charity Classification

Classification Code
207
Classification Type
Who
Classification Description
The General Public/mankind
Classification Code
101
Classification Type
What
Classification Description
General Charitable Purposes
Classification Code
307
Classification Type
How
Classification Description
Provides Advocacy/advice/information

08 Official extract

Charity Event History

Charity Name
Citizens Advice Lincoln & Lindsey
Charity Event Order
2
Event Type
Asset transfer in
Date Of Event
2019-05-02T00:00:00
Reason
Funds transferred (gi)
Assoc Organisation Number
4043973
Assoc Registered Charity Number
1128190
Assoc Charity Name
WEST LINDSEY CITIZENS ADVICE BUREAU
Charity Name
Citizens Advice Lincoln & Lindsey
Charity Event Order
3
Event Type
Asset transfer in
Date Of Event
2024-03-27T00:00:00
Reason
Funds transferred (gi)
Assoc Organisation Number
3974655
Assoc Registered Charity Number
1086809
Assoc Charity Name
LINCOLN AND DISTRICT CITIZENS ADVICE BUREAU LIMITED
Charity Name
Citizens Advice Lincoln & Lindsey
Charity Event Order
1
Event Type
Standard registration
Date Of Event
2003-08-27T00:00:00

09 Official extract

Charity Governing Document

Governing Document Description
MEMORANDUM AND ARTICLES OF ASSOCIATION DATED 22ND APRIL 2003AS AMENDED BY SPECIAL RESOLUTION(S) DATED 21 MAR 2018 as amended on 20 Dec 2018 as amended on 20 Jul 2023
Charitable Objects
THE CHARITY'S OBJECTS ARE TO PROMOTE ANY CHARITABLE PURPOSE FOR THE PUBLIC BENEFIT BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS IN PARTICULAR, BUT WITHOUT LIMITATION, FOR THE BENEFIT OF THE COMMUNITY IN THE EAST LINDSEY AND WEST LINDSEY AND SURROUNDING AREAS.
Area Of Benefit
EAST LINDSEY, WEST LINDSEY AND SURROUNDING AREAS

10 Official extract

Charity Other Names

Charity Name Id
610420
Charity Name Type
Previous name
Charity Name
Citizens Advice Lindsey
Charity Name Id
305431
Charity Name Type
Previous name
Charity Name
EAST LINDSEY CITIZENS ADVICE BUREAU
Charity Name Id
305413
Charity Name Type
Previous name
Charity Name
EAST LINDSEY C ITIZENS ADVIC E BUREAU

11 Official extract

Charity Other Regulators

Regulator Order
1
Regulator Name
Financial Conduct Authority

12 Official extract

Charity Policy

Policy Name
Complaints handling
Policy Name
Safeguarding vulnerable beneficiaries
Policy Name
Volunteer management
Policy Name
Conflicting interests
Policy Name
Serious incident reporting policy and procedures
Policy Name
Internal charity financial controls policy and procedures
Policy Name
Complaints policy and procedures
Policy Name
Safeguarding policy and procedures
Policy Name
Investing charity funds policy and procedures
Policy Name
Social media policy and procedures
Policy Name
Financial reserves policy and procedures
Policy Name
Bullying and harassment policy and procedures
Policy Name
Internal risk management policy and procedures
Policy Name
Paying staff
Policy Name
Trustee conflicts of interest policy and procedures
Policy Name
Risk management
Policy Name
Campaigns and political activity policy and procedures
Policy Name
Trustee expenses policy and procedures