CITIZENS ADVICE MOLE VALLEY — Charity Commission profile

01 Identity

Registration and reporting

Registration status: Registered
Reporting status: Submission Received
Charity type: Charitable company
Registered: 24 September 2003
Removed: Not supplied
Company number supplied: 04770945
Financial period: 1 April 2024 – 31 March 2025
Latest income: £332,179
Latest expenditure: £298,003
Gift Aid: Yes
Owns or uses land: No
In administration: No
Insolvent: No
CIO: No

Public contact address: Lyons Court, Lyons Court, Dorking, RH4 1AB

Website recorded by the regulator: www.citizensadvicemolevalley.org.uk (displayed as text)

02 Activities

What the charity does

Citizens Advice advice and support service within Mole Valley District

03 Official extract

Charity Annual Return History

Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Cycle Reference: AR25
Reporting Due Date: 31 January 2026
Date Annual Return Received: 20 November 2025
Date Accounts Received: 20 November 2025
Total Gross Income: £332,179
Total Gross Expenditure: £298,003

Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Cycle Reference: AR24
Reporting Due Date: 31 January 2025
Date Annual Return Received: 26 November 2024
Date Accounts Received: 26 November 2024
Total Gross Income: £291,719
Total Gross Expenditure: £281,285

Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Cycle Reference: AR23
Reporting Due Date: 31 January 2024
Date Annual Return Received: 14 December 2023
Date Accounts Received: 14 December 2023
Total Gross Income: £257,827
Total Gross Expenditure: £263,971

Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Cycle Reference: AR22
Reporting Due Date: 31 January 2023
Date Annual Return Received: 13 December 2022
Date Accounts Received: 13 December 2022
Total Gross Income: £285,442
Total Gross Expenditure: £302,773

Fin Period Start Date: 1 April 2020
Fin Period End Date: 31 March 2021
Ar Cycle Reference: AR21
Reporting Due Date: 31 January 2022
Date Annual Return Received: 24 December 2021
Date Accounts Received: 24 December 2021
Total Gross Income: £380,631
Total Gross Expenditure: £326,949

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind: Yes
Fin Period Order Number: 1
Ar Cycle Reference: AR25
Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Due Date: 31 January 2026
Ar Received Date: 20 November 2025
Total Gross Income: £332,179
Total Gross Expenditure: £298,003
Grant Making Is Main Activity: No
Count Govt Contracts: 0
Count Govt Grants: £5
Income From Government Grants: £208,154
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 44

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 2
Ar Cycle Reference: AR24
Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Due Date: 31 January 2025
Ar Received Date: 26 November 2024
Total Gross Income: £291,719
Total Gross Expenditure: £281,285
Grant Making Is Main Activity: No
Count Govt Contracts: 0
Count Govt Grants: £2
Income From Government Grants: £157,500
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 44

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 3
Ar Cycle Reference: AR23
Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Due Date: 31 January 2024
Ar Received Date: 14 December 2023
Total Gross Income: £257,827
Total Gross Expenditure: £263,971
Grant Making Is Main Activity: No
Count Govt Contracts: 0
Count Govt Grants: £2
Income From Government Grants: £175,000
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 32

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 4
Ar Cycle Reference: AR22
Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Due Date: 31 January 2023
Ar Received Date: 13 December 2022
Total Gross Income: £285,442
Total Gross Expenditure: £302,773
Charity Raises Funds From Public: Yes
Charity Professional Fundraiser: No
Charity Commercial Participator: No
Charity Receives Govt Funding Contracts: No
Charity Receives Govt Funding Grants: Yes
Count Govt Grants: £3
Income From Government Grants: £228,617
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 41

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 5
Ar Cycle Reference: AR21
Fin Period Start Date: 1 April 2020
Fin Period End Date: 31 March 2021
Ar Due Date: 31 January 2022
Ar Received Date: 24 December 2021
Total Gross Income: £380,631
Total Gross Expenditure: £326,949
Charity Raises Funds From Public: Yes
Charity Professional Fundraiser: No
Charity Commercial Participator: No
Charity Receives Govt Funding Contracts: No
Charity Receives Govt Funding Grants: Yes
Count Govt Grants: £4
Income From Government Grants: £165,374
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 57

05 Official extract

Charity Area Of Operation

Geographic Area Type: Local Authority
Geographic Area Description: Surrey
Welsh Ind: No

06 Official extract

Charity Classification

Classification Code: 205
Classification Type: Who
Classification Description: Other Charities Or Voluntary Bodies

Classification Code: 113
Classification Type: What
Classification Description: Economic/community Development/employment

Classification Code: 101
Classification Type: What
Classification Description: General Charitable Purposes

Classification Code: 202
Classification Type: Who
Classification Description: Elderly/old People

Classification Code: 207
Classification Type: Who
Classification Description: The General Public/mankind

Classification Code: 105
Classification Type: What
Classification Description: The Prevention Or Relief Of Poverty

Classification Code: 304
Classification Type: How
Classification Description: Provides Human Resources

Classification Code: 201
Classification Type: Who
Classification Description: Children/young People

Classification Code: 107
Classification Type: What
Classification Description: Accommodation/housing

Classification Code: 104
Classification Type: What
Classification Description: Disability

Classification Code: 306
Classification Type: How
Classification Description: Provides Services

Classification Code: 204
Classification Type: Who
Classification Description: People Of A Particular Ethnic Or Racial Origin

Classification Code: 307
Classification Type: How
Classification Description: Provides Advocacy/advice/information

Classification Code: 203
Classification Type: Who
Classification Description: People With Disabilities

07 Official extract

Charity Event History

Charity Name: CITIZENS ADVICE MOLE VALLEY
Charity Event Order: 1
Event Type: Standard registration
Date Of Event: 2003-09-24T00:00:00

Charity Name: CITIZENS ADVICE MOLE VALLEY
Charity Event Order: 2
Event Type: Asset transfer in
Date Of Event: 2022-02-04T00:00:00
Reason: Ceased to exist
Assoc Organisation Number: 5017062
Assoc Registered Charity Number: 1142319
Assoc Charity Name: CITIZENS ADVICE SURREY

08 Official extract

Charity Governing Document

Governing Document Description: MEMORANDUM AND ARTICLES INCORPORATED 20/05/2003AS AMENDED BY SPECIAL RESOLUTION REGISTERED AT COMPANIES HOUSE ON 23/02/2007AS AMENDED BY SPECIAL RESOLUTION REGISTERED AT COMPANIES HOUSE ON 30/03/2007AS AMENDED BY CERTIFICATE OF INCORPORATION ON CHANGE OF NAME DATED 06/08/2015 as amended on 12 Jul 2019
Charitable Objects: The charity's objects are to promote any charitable purpose for the public benefit by the advancement of education, the protection and preservation of health and the relief of poverty, sickness and distress in particular, but without limitation, for the benefit of the community in Mole Valley and surrounding areas
Area Of Benefit: THE MOLE VALLEY.

09 Official extract

Charity Other Names

Charity Name Id: 317761
Charity Name Type: Previous name
Charity Name: DORKING AND DISTRICT CITIZENS ADVICE BUREAU

Charity Name Id: 317767
Charity Name Type: Working name
Charity Name: DORKING CAB

Charity Name Id: 317775
Charity Name Type: Previous name
Charity Name: LEATHERHEAD AND DORKING CITIZENS ADVICE BUREAU

10 Official extract

Charity Other Regulators

Regulator Order: 1
Regulator Name: Financial Conduct Authority

11 Official extract

Charity Policy

Policy Name: Social media policy and procedures

Policy Name: Volunteer management

Policy Name: Internal charity financial controls policy and procedures

Policy Name: Safeguarding policy and procedures

Policy Name: Trustee conflicts of interest policy and procedures

Policy Name: Complaints policy and procedures

Policy Name: Investing charity funds policy and procedures

Policy Name: Financial reserves policy and procedures

Policy Name: Risk management

Policy Name: Internal risk management policy and procedures

Policy Name: Trustee expenses policy and procedures

Policy Name: Serious incident reporting policy and procedures

Policy Name: Bullying and harassment policy and procedures

Policy Name: Complaints handling

Policy Name: Paying staff

Policy Name: Campaigns and political activity policy and procedures

Policy Name: Safeguarding vulnerable beneficiaries

Policy Name: Conflicting interests