CCEW Charity Commission profile

CROSSROADS CARE NORTH WEST

Registered charity 1102796 · organisation 4006702

01 Identity

Registration and reporting

Registration status
Registered
Reporting status
Submission Received
Charity type
Charitable company
Registered
23 March 2004
Removed
Not supplied
Company number supplied
05028053
Financial period
1 October 2024 – 30 September 2025
Latest income
£1,710,431
Latest expenditure
£1,239,298
Gift Aid
No
Owns or uses land
No
In administration
No
Insolvent
No
CIO
No

Public contact address: UNIT 10, WATERSIDE COURT, ST HELENS, MERSEYSIDE, WA9 1UA

Website recorded by the regulator: www.crossroadscarenorthwest.org.uk (displayed as text)

02 Activities

What the charity does

Crossroads Care North West offers high quality homecare services to ensure that our clients have an improved quality of life in their own home. We have highly qualified and well trained staff who work in local areas to support our clients. We care for carers and clients in a number of areas such St Helens, Wigan, Halton, Leigh, Hyndburn, West Lancashire, Chorley and South Ribble.

03 Official extract

Charity Annual Return History

Fin Period Start Date
1 October 2024
Fin Period End Date
30 September 2025
Ar Cycle Reference
AR25
Reporting Due Date
30 July 2026
Date Annual Return Received
30 July 2026
Date Accounts Received
30 July 2026
Total Gross Income
£1,710,431
Total Gross Expenditure
£1,239,298
Fin Period Start Date
1 October 2023
Fin Period End Date
30 September 2024
Ar Cycle Reference
AR24
Reporting Due Date
30 July 2025
Date Annual Return Received
22 July 2025
Date Accounts Received
22 July 2025
Total Gross Income
£785,873
Total Gross Expenditure
£700,692
Fin Period Start Date
1 October 2022
Fin Period End Date
30 September 2023
Ar Cycle Reference
AR23
Reporting Due Date
30 July 2024
Date Annual Return Received
10 July 2024
Date Accounts Received
10 July 2024
Total Gross Income
£440,925
Total Gross Expenditure
£520,799
Fin Period Start Date
1 April 2021
Fin Period End Date
30 September 2022
Ar Cycle Reference
AR22
Reporting Due Date
30 July 2023
Date Annual Return Received
26 August 2023
Date Accounts Received
26 August 2023
Total Gross Income
£1,459,107
Total Gross Expenditure
£1,588,863
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Cycle Reference
AR21
Reporting Due Date
31 January 2022
Date Annual Return Received
22 March 2022
Date Accounts Received
22 March 2022
Total Gross Income
£1,215,391
Total Gross Expenditure
£1,312,308

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 October 2024
Fin Period End Date
30 September 2025
Ar Due Date
30 July 2026
Ar Received Date
30 July 2026
Total Gross Income
£1,710,431
Total Gross Expenditure
£1,239,298
Grant Making Is Main Activity
No
Count Govt Contracts
5
Count Govt Grants
£0
Income From Government Contracts
1637865
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
0
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 October 2023
Fin Period End Date
30 September 2024
Ar Due Date
30 July 2025
Ar Received Date
22 July 2025
Total Gross Income
£785,873
Total Gross Expenditure
£700,692
Grant Making Is Main Activity
No
Count Govt Contracts
9
Count Govt Grants
£0
Income From Government Contracts
785401
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
0
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 October 2022
Fin Period End Date
30 September 2023
Ar Due Date
30 July 2024
Ar Received Date
10 July 2024
Total Gross Income
£440,925
Total Gross Expenditure
£520,799
Grant Making Is Main Activity
No
Count Govt Contracts
9
Count Govt Grants
£0
Income From Government Contracts
226950
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
0
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
30 September 2022
Ar Due Date
30 July 2023
Ar Received Date
26 August 2023
Total Gross Income
£1,459,107
Total Gross Expenditure
£1,588,863
Charity Raises Funds From Public
Yes
Charity Professional Fundraiser
No
Charity Commercial Participator
No
Charity Receives Govt Funding Contracts
Yes
Count Govt Contracts
8
Charity Receives Govt Funding Grants
No
Income From Government Contracts
793247
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 80001 90000
1
Count Volunteers
0
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
22 March 2022
Total Gross Income
£1,215,391
Total Gross Expenditure
£1,312,308
Charity Raises Funds From Public
No
Charity Receives Govt Funding Contracts
No
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£5
Income From Government Grants
£145,181
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
5

05 Official extract

Charity Annual Return Partb

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 October 2024
Fin Period End Date
30 September 2025
Ar Due Date
30 July 2026
Ar Received Date
30 July 2026
Income Donations And Legacies
21
Income Other Trading Activities
0
Income Charitable Activities
1709976
Income Investments
434
Income Other
0
Income Total Income And Endowments
1710431
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£1,239,298
Expenditure Other
0
Expenditure Total
1239298
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
12500
Expenditure Support Costs
136173
Expenditure Depreciation
32
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£536,378
Assets Total Fixed
360
Assets Own Use
360
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£651,452
Assets Total Liabilities
£113,903
Assets Current Investment
0
Assets Total Assets And Liabilities
£537,909
Creditors One Year Total Current
113903
Creditors Falling Due After One Year
0
Assets Cash
£457,111
Funds Endowment
0
Funds Unrestricted
536738
Funds Restricted
1171
Funds Total
537909
Count Employees
30
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 October 2023
Fin Period End Date
30 September 2024
Ar Due Date
30 July 2025
Ar Received Date
22 July 2025
Income Donations And Legacies
19
Income Other Trading Activities
0
Income Charitable Activities
785401
Income Investments
453
Income Other
0
Income Total Income And Endowments
785873
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£700,692
Expenditure Other
0
Expenditure Total
700692
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
6500
Expenditure Support Costs
67006
Expenditure Depreciation
707
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£65,605
Assets Total Fixed
680
Assets Own Use
680
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£456,165
Assets Total Liabilities
£390,069
Assets Current Investment
0
Assets Total Assets And Liabilities
£66,776
Creditors One Year Total Current
390069
Creditors Falling Due After One Year
0
Assets Cash
£316,863
Funds Endowment
0
Funds Unrestricted
65605
Funds Restricted
1171
Funds Total
66776
Count Employees
17
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
30 September 2022
Ar Due Date
30 July 2023
Ar Received Date
26 August 2023
Income Donations And Legacies
35580
Income Other Trading Activities
0
Income Charitable Activities
1418157
Income Investments
60
Income Other
5310
Income Total Income And Endowments
1459107
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£1,588,863
Expenditure Other
0
Expenditure Total
1588863
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
10596
Expenditure Support Costs
155518
Expenditure Depreciation
59
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£59,168
Assets Total Fixed
1051
Assets Own Use
1051
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£183,817
Assets Total Liabilities
£123,399
Assets Current Investment
0
Assets Total Assets And Liabilities
£61,469
Creditors One Year Total Current
123399
Creditors Falling Due After One Year
0
Assets Cash
£112,786
Funds Endowment
0
Funds Unrestricted
60219
Funds Restricted
1250
Funds Total
61469
Count Employees
70
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
22 March 2022
Income Donations And Legacies
127067
Income Other Trading Activities
0
Income Charitable Activities
1215261
Income Investments
130
Income Other
0
Income Total Income And Endowments
1342458
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£1,312,308
Expenditure Other
0
Expenditure Total
1312308
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
6300
Expenditure Support Costs
133134
Expenditure Depreciation
1084
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£189,949
Assets Total Fixed
497
Assets Own Use
497
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£364,503
Assets Total Liabilities
£173,775
Assets Current Investment
0
Assets Total Assets And Liabilities
£191,225
Creditors One Year Total Current
123775
Creditors Falling Due After One Year
50000
Assets Cash
£252,767
Funds Endowment
0
Funds Unrestricted
189949
Funds Restricted
1276
Funds Total
191225
Count Employees
81
Charity Only Accounts
Yes

06 Official extract

Charity Area Of Operation

Geographic Area Type
Local Authority
Geographic Area Description
St Helens
Parent Geographic Area Type
Metropolitan Counties
Parent Geographic Area Description
Merseyside
Welsh Ind
No
Geographic Area Type
Local Authority
Geographic Area Description
Lancashire
Welsh Ind
No
Geographic Area Type
Local Authority
Geographic Area Description
Wigan
Parent Geographic Area Type
Metropolitan Counties
Parent Geographic Area Description
Greater Manchester
Welsh Ind
No
Geographic Area Type
Local Authority
Geographic Area Description
Halton
Welsh Ind
No

07 Official extract

Charity Classification

Classification Code
103
Classification Type
What
Classification Description
The Advancement Of Health Or Saving Of Lives
Classification Code
104
Classification Type
What
Classification Description
Disability
Classification Code
310
Classification Type
How
Classification Description
Other Charitable Activities
Classification Code
203
Classification Type
Who
Classification Description
People With Disabilities
Classification Code
202
Classification Type
Who
Classification Description
Elderly/old People
Classification Code
201
Classification Type
Who
Classification Description
Children/young People
Classification Code
306
Classification Type
How
Classification Description
Provides Services

08 Official extract

Charity Event History

Charity Name
CROSSROADS CARE NORTH WEST
Charity Event Order
1
Event Type
Standard registration
Date Of Event
2004-03-23T00:00:00
Charity Name
CROSSROADS CARE NORTH WEST
Charity Event Order
3
Event Type
Asset transfer in
Date Of Event
2013-06-25T00:00:00
Reason
Transfer of funds
Assoc Organisation Number
3937292
Assoc Registered Charity Number
1061674
Assoc Charity Name
HYNDBURN CROSSROADS LIMITED
Charity Name
CROSSROADS CARE NORTH WEST
Charity Event Order
5
Event Type
Asset transfer in
Date Of Event
2019-08-06T00:00:00
Reason
Transfer of funds
Assoc Organisation Number
503246
Assoc Registered Charity Number
503246
Assoc Charity Name
FRODSHAM NURSING FUND
Charity Name
CROSSROADS CARE NORTH WEST
Charity Event Order
4
Event Type
Asset transfer in
Date Of Event
2013-06-25T00:00:00
Reason
Transfer of funds
Assoc Organisation Number
4040672
Assoc Registered Charity Number
1125194
Assoc Charity Name
WEST LANCASHIRE CROSSROADS CARING FOR CARERS
Charity Name
CROSSROADS CARE NORTH WEST
Charity Event Order
2
Event Type
Asset transfer in
Date Of Event
2013-06-25T00:00:00
Reason
Transfer of funds
Assoc Organisation Number
1040510
Assoc Registered Charity Number
1040510
Assoc Charity Name
CROSSROADS CARING FOR CARERS ST HELENS AND HALTON

09 Official extract

Charity Governing Document

Governing Document Description
MEMORANDUM AND ARTICLES OF ASSOCIATION INCORPORATED 28 JANUARY 2004 AS AMENDED BY CERTIFICATE OF INCORPORATION ON CHANGE OF NAME DATED 7 JULY 2010.
Charitable Objects
TO RELIEVE THE STRESSES EXPERIENCED BY CARERS AND CHILDREN AND ADULTS WHO HAVE CARE NEEDS AS A RESULT OF DISABILITY, ILLNESS OR AGE BY OFFERING A RESPITE SERVICE THROUGH THE PROVISION OF COMMUNITY-BASED SUPPORT WORKERS.THE AREA OF BENEFIT SHALL BE THE BOROUGH OF HALTON.
Area Of Benefit
CHESHIRE

10 Official extract

Charity Other Names

Charity Name Id
379511
Charity Name Type
Previous name
Charity Name
HALTON CROSSROADS-CARING FOR CARERS
Charity Name Id
379499
Charity Name Type
Working name
Charity Name
HALTON CROSSROADS SCHEME

11 Official extract

Charity Other Regulators

Regulator Order
1
Regulator Name
Care Quality Commission

12 Official extract

Charity Policy

Policy Name
Internal charity financial controls policy and procedures
Policy Name
Paying staff
Policy Name
Internal risk management policy and procedures
Policy Name
Volunteer management
Policy Name
Conflicting interests
Policy Name
Safeguarding vulnerable beneficiaries
Policy Name
Complaints handling
Policy Name
Trustee conflicts of interest policy and procedures
Policy Name
Trustee expenses policy and procedures
Policy Name
Engaging external speakers at charity events policy and procedures
Policy Name
Campaigns and political activity policy and procedures
Policy Name
Risk management
Policy Name
Safeguarding policy and procedures
Policy Name
Serious incident reporting policy and procedures
Policy Name
Complaints policy and procedures
Policy Name
Financial reserves policy and procedures
Policy Name
Social media policy and procedures
Policy Name
Bullying and harassment policy and procedures
Policy Name
Investing charity funds policy and procedures