CONSUMERS INTERNATIONAL — Charity Commission profile

01 Identity

Registration and reporting

Registration status: Registered
Reporting status: Submission Received
Charity type: Charitable company
Registered: 2 January 2008
Removed: Not supplied
Company number supplied: 00433786
Financial period: 1 January 2024 – 31 December 2024
Latest income: £2,722,866
Latest expenditure: £2,411,103
Gift Aid: No
Owns or uses land: No
In administration: No
Insolvent: No
CIO: No

Public contact address: 70 White Lion Street, LONDON, N1 9PP

Website recorded by the regulator: www.consumersinternational.org (displayed as text)

02 Activities

What the charity does

As the global campaigning voice for consumers, we are building a powerful international consumer movement to help protect and empower consumers everywhere. We promote the voluntary sector for the public benefit by supporting and promoting consumer rights and work on key issues such as consumer education, consumer policies, climate change and promoting proper regulation of products and services.

03 Official extract

Charity Annual Return History

Fin Period Start Date: 1 January 2024
Fin Period End Date: 31 December 2024
Ar Cycle Reference: AR24
Reporting Due Date: 31 October 2025
Date Annual Return Received: 30 September 2025
Date Accounts Received: 30 September 2025
Total Gross Income: £2,722,866
Total Gross Expenditure: £2,411,103

Fin Period Start Date: 1 January 2023
Fin Period End Date: 31 December 2023
Ar Cycle Reference: AR23
Reporting Due Date: 31 October 2024
Date Annual Return Received: 22 October 2024
Date Accounts Received: 22 October 2024
Total Gross Income: £2,251,387
Total Gross Expenditure: £2,678,793

Fin Period Start Date: 1 January 2022
Fin Period End Date: 31 December 2022
Ar Cycle Reference: AR22
Reporting Due Date: 31 October 2023
Date Annual Return Received: 20 August 2023
Date Accounts Received: 20 August 2023
Total Gross Income: £2,359,686
Total Gross Expenditure: £1,725,330

Fin Period Start Date: 1 January 2021
Fin Period End Date: 31 December 2021
Ar Cycle Reference: AR21
Reporting Due Date: 31 October 2022
Date Annual Return Received: 1 October 2022
Date Accounts Received: 16 January 2023
Total Gross Income: £1,760,154
Total Gross Expenditure: £1,298,160

Fin Period Start Date: 1 January 2020
Fin Period End Date: 31 December 2020
Ar Cycle Reference: AR20
Reporting Due Date: 31 October 2021
Date Annual Return Received: 23 October 2021
Date Accounts Received: 23 October 2021
Total Gross Income: £1,736,053
Total Gross Expenditure: £1,726,972

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind: Yes
Fin Period Order Number: 1
Ar Cycle Reference: AR24
Fin Period Start Date: 1 January 2024
Fin Period End Date: 31 December 2024
Ar Due Date: 31 October 2025
Ar Received Date: 30 September 2025
Total Gross Income: £2,722,866
Total Gross Expenditure: £2,411,103
Grant Making Is Main Activity: No
Count Govt Contracts: 0
Count Govt Grants: £0
Charity Has Trading Subsidiary: Yes
Trustee Also Director Of Subsidiary: Yes
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: Yes
Count Salary Band 60001 70000: 1
Count Salary Band 70001 80000: 1
Count Salary Band 80001 90000: 1
Count Salary Band 100001 110000: 1
Count Salary Band 150001 200000: 1
Count Volunteers: 0

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 2
Ar Cycle Reference: AR23
Fin Period Start Date: 1 January 2023
Fin Period End Date: 31 December 2023
Ar Due Date: 31 October 2024
Ar Received Date: 22 October 2024
Total Gross Income: £2,251,387
Total Gross Expenditure: £2,678,793
Grant Making Is Main Activity: No
Count Govt Contracts: 0
Count Govt Grants: £0
Charity Has Trading Subsidiary: Yes
Trustee Also Director Of Subsidiary: Yes
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: Yes
Count Salary Band 60001 70000: 1
Count Salary Band 70001 80000: 2
Count Salary Band 80001 90000: 1
Count Salary Band 150001 200000: 1
Count Volunteers: 0

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 3
Ar Cycle Reference: AR22
Fin Period Start Date: 1 January 2022
Fin Period End Date: 31 December 2022
Ar Due Date: 31 October 2023
Ar Received Date: 20 August 2023
Total Gross Income: £2,359,686
Total Gross Expenditure: £1,725,330
Charity Raises Funds From Public: No
Charity Receives Govt Funding Contracts: No
Charity Receives Govt Funding Grants: No
Charity Has Trading Subsidiary: Yes
Trustee Also Director Of Subsidiary: Yes
Does Trustee Receive Any Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: Yes
Count Salary Band 60001 70000: 1
Count Salary Band 70001 80000: 1
Count Salary Band 80001 90000: 1
Count Salary Band 150001 200000: 1
Count Volunteers: 0

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 4
Ar Cycle Reference: AR21
Fin Period Start Date: 1 January 2021
Fin Period End Date: 31 December 2021
Ar Due Date: 31 October 2022
Ar Received Date: 1 October 2022
Total Gross Income: £1,760,154
Total Gross Expenditure: £1,298,160
Charity Raises Funds From Public: No
Charity Receives Govt Funding Contracts: No
Charity Receives Govt Funding Grants: No
Charity Has Trading Subsidiary: Yes
Trustee Also Director Of Subsidiary: Yes
Does Trustee Receive Any Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: Yes
Count Salary Band 70001 80000: 1
Count Salary Band 150001 200000: 1
Count Volunteers: 0

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 5
Ar Cycle Reference: AR20
Fin Period Start Date: 1 January 2020
Fin Period End Date: 31 December 2020
Ar Due Date: 31 October 2021
Ar Received Date: 23 October 2021
Total Gross Income: £1,736,053
Total Gross Expenditure: £1,726,972
Charity Raises Funds From Public: No
Charity Receives Govt Funding Contracts: No
Charity Receives Govt Funding Grants: No
Charity Has Trading Subsidiary: Yes
Trustee Also Director Of Subsidiary: Yes
Does Trustee Receive Any Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: Yes
Count Salary Band 70001 80000: 1
Count Salary Band 80001 90000: 1
Count Salary Band 140001 150000: 1
Count Volunteers: 0

05 Official extract

Charity Annual Return Partb

Latest Fin Period Submitted Ind: Yes
Fin Period Order Number: 1
Ar Cycle Reference: AR24
Fin Period Start Date: 1 January 2024
Fin Period End Date: 31 December 2024
Ar Due Date: 31 October 2025
Ar Received Date: 30 September 2025
Income Donations And Legacies: 0
Income Other Trading Activities: 473060
Income Charitable Activities: 2218906
Income Investments: 30900
Income Other: 0
Income Total Income And Endowments: 2722866
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £86,495
Expenditure Charitable Expenditure: £2,324,608
Expenditure Other: 0
Expenditure Total: 2411103
Expenditure Investment Management: 0
Expenditure Grants Institution: 257801
Expenditure Governance: 36940
Expenditure Support Costs: 565597
Expenditure Depreciation: 5631
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £1,706,744
Assets Total Fixed: 3816
Assets Own Use: 3816
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £2,237,096
Assets Total Liabilities: £415,457
Assets Current Investment: 0
Assets Total Assets And Liabilities: £1,825,455
Creditors One Year Total Current: 415457
Creditors Falling Due After One Year: 0
Assets Cash: £2,052,350
Funds Endowment: 0
Funds Unrestricted: 1808466
Funds Restricted: 16989
Funds Total: 1825455
Count Employees: 19
Consolidated Accounts: Yes

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 2
Ar Cycle Reference: AR23
Fin Period Start Date: 1 January 2023
Fin Period End Date: 31 December 2023
Ar Due Date: 31 October 2024
Ar Received Date: 22 October 2024
Income Donations And Legacies: 0
Income Other Trading Activities: 137257
Income Charitable Activities: 2083855
Income Investments: 30275
Income Other: 0
Income Total Income And Endowments: 2251387
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £203,893
Expenditure Charitable Expenditure: £2,474,900
Expenditure Other: 0
Expenditure Total: 2678793
Expenditure Investment Management: 0
Expenditure Grants Institution: 163857
Expenditure Governance: 37882
Expenditure Support Costs: 593905
Expenditure Depreciation: 7847
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £1,471,753
Assets Total Fixed: 10276
Assets Own Use: 10276
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £2,365,258
Assets Total Liabilities: £861,842
Assets Current Investment: 0
Assets Total Assets And Liabilities: £1,513,692
Creditors One Year Total Current: 861842
Creditors Falling Due After One Year: 0
Assets Cash: £2,216,033
Funds Endowment: 0
Funds Unrestricted: 1508076
Funds Restricted: 5616
Funds Total: 1513692
Count Employees: 24
Consolidated Accounts: Yes

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 3
Ar Cycle Reference: AR22
Fin Period Start Date: 1 January 2022
Fin Period End Date: 31 December 2022
Ar Due Date: 31 October 2023
Ar Received Date: 20 August 2023
Income Donations And Legacies: 0
Income Other Trading Activities: 490174
Income Charitable Activities: 1864620
Income Investments: 4892
Income Other: 0
Income Total Income And Endowments: 2359686
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £222,194
Expenditure Charitable Expenditure: £1,503,136
Expenditure Other: 0
Expenditure Total: 1725330
Expenditure Investment Management: 0
Expenditure Grants Institution: 61787
Expenditure Governance: 31510
Expenditure Support Costs: 418506
Expenditure Depreciation: 10135
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £1,692,749
Assets Total Fixed: 11525
Assets Own Use: 11525
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £2,595,027
Assets Total Liabilities: £665,454
Assets Current Investment: 0
Assets Total Assets And Liabilities: £1,941,098
Creditors One Year Total Current: 665454
Creditors Falling Due After One Year: 0
Assets Cash: £2,508,535
Funds Endowment: 0
Funds Unrestricted: 1938569
Funds Restricted: 2529
Funds Total: 1941098
Count Employees: 20
Consolidated Accounts: Yes

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 4
Ar Cycle Reference: AR21
Fin Period Start Date: 1 January 2021
Fin Period End Date: 31 December 2021
Ar Due Date: 31 October 2022
Ar Received Date: 1 October 2022
Income Donations And Legacies: 0
Income Other Trading Activities: 0
Income Charitable Activities: 1590793
Income Investments: 0
Income Other: 169361
Income Total Income And Endowments: 1760154
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £188,362
Expenditure Charitable Expenditure: £1,109,798
Expenditure Other: 0
Expenditure Total: 1298160
Expenditure Investment Management: 0
Expenditure Grants Institution: 61219
Expenditure Governance: 23675
Expenditure Support Costs: 655207
Expenditure Depreciation: 11852
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £1,196,967
Assets Total Fixed: 16114
Assets Own Use: 16114
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £2,101,679
Assets Total Liabilities: £817,208
Assets Current Investment: 0
Assets Total Assets And Liabilities: £1,300,585
Creditors One Year Total Current: 817208
Creditors Falling Due After One Year: 0
Assets Cash: £2,026,409
Funds Endowment: 0
Funds Unrestricted: 1284855
Funds Restricted: 15730
Funds Total: 1300585
Count Employees: 16
Consolidated Accounts: Yes

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 5
Ar Cycle Reference: AR20
Fin Period Start Date: 1 January 2020
Fin Period End Date: 31 December 2020
Ar Due Date: 31 October 2021
Ar Received Date: 23 October 2021
Income Donations And Legacies: 0
Income Other Trading Activities: 0
Income Charitable Activities: 1582329
Income Investments: 0
Income Other: 153724
Income Total Income And Endowments: 1736053
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £139,075
Expenditure Charitable Expenditure: £1,587,897
Expenditure Other: 0
Expenditure Total: 1726972
Expenditure Investment Management: 0
Expenditure Grants Institution: 135479
Expenditure Governance: 23850
Expenditure Support Costs: 679595
Expenditure Depreciation: 13431
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £839,529
Assets Total Fixed: 14987
Assets Own Use: 14987
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £1,093,258
Assets Total Liabilities: £263,497
Assets Current Investment: 0
Assets Total Assets And Liabilities: £844,748
Creditors One Year Total Current: 263497
Creditors Falling Due After One Year: 0
Assets Cash: £989,203
Funds Endowment: 0
Funds Unrestricted: 839529
Funds Restricted: 5219
Funds Total: 844748
Count Employees: 19
Consolidated Accounts: Yes

06 Official extract

Charity Area Of Operation

Geographic Area Type: Region
Geographic Area Description: Throughout England
Welsh Ind: No

07 Official extract

Charity Classification

Classification Code: 113
Classification Type: What
Classification Description: Economic/community Development/employment

Classification Code: 307
Classification Type: How
Classification Description: Provides Advocacy/advice/information

Classification Code: 117
Classification Type: What
Classification Description: Other Charitable Purposes

Classification Code: 205
Classification Type: Who
Classification Description: Other Charities Or Voluntary Bodies

Classification Code: 102
Classification Type: What
Classification Description: Education/training

Classification Code: 112
Classification Type: What
Classification Description: Environment/conservation/heritage

Classification Code: 309
Classification Type: How
Classification Description: Acts As An Umbrella Or Resource Body

08 Official extract

Charity Event History

Charity Name: CONSUMERS INTERNATIONAL
Charity Event Order: 1
Event Type: Standard registration
Date Of Event: 2008-01-02T00:00:00

09 Official extract

Charity Governing Document

Governing Document Description: MEMORANDUM AND ARTICLES OF ASSOCIATION INCORPORATED 11 DECEMBER 2001 AS AMENDED 1 NOVEMBER 2007.
Charitable Objects: 3. OBJECTS OF CITHE COMPANY'S OBJECTS ARE:(A) TO PROMOTE THE VOLUNTARY SECTOR FOR THE PUBLIC BENEFIT BY SUPPORTING AND PROMOTING THE DEVELOPMENT OF CHARITIES AND VOLUNTARY ORGANISATIONS WITH THE OBJECT OF PROMOTING CONSUMER RIGHTS, IN PARTICULAR BUT NOT EXCLUSIVELY BY THE FOLLOWING MEANS:(I) PROVIDING TRAINING, CONFERENCES AND SEMINARS IN THE FIELDS OF CONSUMER RIGHTS; (II) REPRESENTING CHARITIES, VOLUNTARY ORGANISATIONS AND OTHER GROUPS IN RELATION TO GOVERNMENT POLICIES AND LEGISLATION;(III) PROVIDING INFORMATION ABOUT CONSUMER POLICIES AND ISSUES;(IV) LIAISING BETWEEN CHARITIES, VOLUNTARY ORGANISATIONS, GOVERNMENT AGENCIES AND OTHER GROUPS ON RELEVANT ISSUES; AND (V) PROVIDING ADVICE AND INFORMATION ON APPROPRIATE FUNDRAISING TECHNIQUES. (B) TO PROMOTE EDUCATION, PARTICULARLY BUT NOT EXCLUSIVELY BY THE FOLLOWING MEANS:(I) BY PROVIDING CONSUMER EDUCATION AND INFORMATION (II) BY PROMOTING AN UNDERSTANDING OF CONSUMER RIGHTS AND RESPONSIBILITIES AND THE BENEFITS OF THE APPROPRIATE REGULATION OF PRODUCTS AND SERVICES AS A MEANS OF ACHIEVING GREATER HEALTH AND SAFETY FOR THE PUBLIC.(C) TO PROMOTE PUBLIC HEALTH IN PARTICULAR BUT NOT EXCLUSIVELY BY PROMOTING THE APPROPRIATE AND PROPER REGULATION OF PRODUCTS AND SERVICES INCLUDING FOOD, WATER, AND PHARMACEUTICALS.
Area Of Benefit: NOT DEFINED. IN PRACTICE: WORLDWIDE.

10 Official extract

Charity Policy

Policy Name: Engaging external speakers at charity events policy and procedures

Policy Name: Investing charity funds policy and procedures

Policy Name: Financial reserves policy and procedures

Policy Name: Serious incident reporting policy and procedures

Policy Name: Internal risk management policy and procedures

Policy Name: Conflicting interests

Policy Name: Paying staff

Policy Name: Internal charity financial controls policy and procedures

Policy Name: Bullying and harassment policy and procedures

Policy Name: Trustee conflicts of interest policy and procedures

Policy Name: Risk management

Policy Name: Safeguarding policy and procedures

Policy Name: Social media policy and procedures