DOVER DEAL AND DISTRICT CITIZENS ADVICE BUREAU — Charity Commission profile

01 Identity

Registration and reporting

Registration status: Registered
Reporting status: Submission Received Late
Charity type: Charitable company
Registered: 11 April 2005
Removed: Not supplied
Company number supplied: 05316853
Financial period: 1 April 2024 – 31 March 2025
Latest income: £368,423
Latest expenditure: £449,292
Gift Aid: No
Owns or uses land: No
In administration: No
Insolvent: No
CIO: No

Public contact address: Citizens Advice Bureau, Maison Dieu Gardens, DOVER, Kent, CT16 1TG

Website recorded by the regulator: www.doverdealadvice.co.uk (displayed as text)

02 Activities

What the charity does

The charity offers free, confidential and impartial advice on a range of topics including welfare benefits, money and debt, employment, housing, consumer matters and legal issues.

03 Official extract

Charity Annual Return History

Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Cycle Reference: AR25
Reporting Due Date: 31 January 2026
Date Annual Return Received: 16 March 2026
Date Accounts Received: 16 March 2026
Total Gross Income: £368,423
Total Gross Expenditure: £449,292

Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Cycle Reference: AR24
Reporting Due Date: 31 January 2025
Date Annual Return Received: 27 November 2024
Date Accounts Received: 30 December 2024
Total Gross Income: £383,515
Total Gross Expenditure: £361,691

Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Cycle Reference: AR23
Reporting Due Date: 31 January 2024
Date Annual Return Received: 14 December 2023
Date Accounts Received: 14 December 2023
Total Gross Income: £311,328
Total Gross Expenditure: £289,339

Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Cycle Reference: AR22
Reporting Due Date: 31 January 2023
Date Annual Return Received: 30 January 2023
Date Accounts Received: 30 January 2023
Total Gross Income: £294,000
Total Gross Expenditure: £312,000

Fin Period Start Date: 1 April 2020
Fin Period End Date: 31 March 2021
Ar Cycle Reference: AR21
Reporting Due Date: 31 January 2022
Date Annual Return Received: 16 December 2021
Date Accounts Received: 16 December 2021
Total Gross Income: £310,702
Total Gross Expenditure: £170,798

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind: Yes
Fin Period Order Number: 1
Ar Cycle Reference: AR25
Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Due Date: 31 January 2026
Ar Received Date: 16 March 2026
Total Gross Income: £368,423
Total Gross Expenditure: £449,292
Grant Making Is Main Activity: No
Count Govt Contracts: 0
Count Govt Grants: £1
Income From Government Grants: £368,423
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 54

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 2
Ar Cycle Reference: AR24
Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Due Date: 31 January 2025
Ar Received Date: 27 November 2024
Total Gross Income: £383,515
Total Gross Expenditure: £361,691
Grant Making Is Main Activity: Yes
Count Govt Contracts: 0
Count Govt Grants: £1
Income From Government Grants: £106,000
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 32

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 3
Ar Cycle Reference: AR23
Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Due Date: 31 January 2024
Ar Received Date: 14 December 2023
Total Gross Income: £311,328
Total Gross Expenditure: £289,339
Grant Making Is Main Activity: No
Count Govt Contracts: 0
Count Govt Grants: £0
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 30

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 4
Ar Cycle Reference: AR22
Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Due Date: 31 January 2023
Ar Received Date: 30 January 2023
Total Gross Income: £294,000
Total Gross Expenditure: £312,000
Charity Raises Funds From Public: No
Charity Receives Govt Funding Contracts: No
Charity Receives Govt Funding Grants: No
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 15

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 5
Ar Cycle Reference: AR21
Fin Period Start Date: 1 April 2020
Fin Period End Date: 31 March 2021
Ar Due Date: 31 January 2022
Ar Received Date: 16 December 2021
Total Gross Income: £310,702
Total Gross Expenditure: £170,798
Charity Raises Funds From Public: No
Charity Receives Govt Funding Contracts: No
Charity Receives Govt Funding Grants: No
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 24

05 Official extract

Charity Area Of Operation

Geographic Area Type: Local Authority
Geographic Area Description: Kent
Welsh Ind: No

06 Official extract

Charity Classification

Classification Code: 105
Classification Type: What
Classification Description: The Prevention Or Relief Of Poverty

Classification Code: 202
Classification Type: Who
Classification Description: Elderly/old People

Classification Code: 102
Classification Type: What
Classification Description: Education/training

Classification Code: 207
Classification Type: Who
Classification Description: The General Public/mankind

Classification Code: 104
Classification Type: What
Classification Description: Disability

Classification Code: 307
Classification Type: How
Classification Description: Provides Advocacy/advice/information

Classification Code: 206
Classification Type: Who
Classification Description: Other Defined Groups

Classification Code: 107
Classification Type: What
Classification Description: Accommodation/housing

Classification Code: 306
Classification Type: How
Classification Description: Provides Services

Classification Code: 113
Classification Type: What
Classification Description: Economic/community Development/employment

Classification Code: 101
Classification Type: What
Classification Description: General Charitable Purposes

Classification Code: 205
Classification Type: Who
Classification Description: Other Charities Or Voluntary Bodies

07 Official extract

Charity Event History

Charity Name: DOVER DEAL AND DISTRICT CITIZENS ADVICE BUREAU
Charity Event Order: 2
Event Type: Asset transfer in
Date Of Event: 2020-03-27T00:00:00
Reason: Ceased to exist
Assoc Organisation Number: 5016959
Assoc Registered Charity Number: 1140926
Assoc Charity Name: KENT AND MEDWAY CITIZENS ADVICE

Charity Name: DOVER DEAL AND DISTRICT CITIZENS ADVICE BUREAU
Charity Event Order: 1
Event Type: Standard registration
Date Of Event: 2005-04-11T00:00:00

08 Official extract

Charity Governing Document

Governing Document Description: MEMORANDUM AND ARTICLES OF ASSOCIATION INCORPORATED 20 DECEMBER 2004. as amended on 22 May 2022 as amended on 24 Jul 2025
Charitable Objects: TO PROMOTE ANY CHARITABLE PURPOSE FOR THE BENEFIT OF THE COMMUNITY IN DOVER, DEAL, SANDWICH AND NEIGHBOURING DISTRICT AREAS ("THE AREA OF BENEFIT") BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS
Area Of Benefit: DOVER, DEAL, SANDWICH AND SURROUNDING AREAS.

09 Official extract

Charity Other Names

Charity Name Id: 455864
Charity Name Type: Previous name
Charity Name: DAEL AND DISTRICT CITIZEN'S ADVICE BUREAU

Charity Name Id: 455881
Charity Name Type: Previous name
Charity Name: THE DOVER AND DISTRICT CITIZENS' ADVICE BUREAU

10 Official extract

Charity Other Regulators

Regulator Order: 1
Regulator Name: Financial Conduct Authority

11 Official extract

Charity Policy

Policy Name: Complaints policy and procedures

Policy Name: Campaigns and political activity policy and procedures

Policy Name: Conflicting interests

Policy Name: Safeguarding vulnerable beneficiaries

Policy Name: Engaging external speakers at charity events policy and procedures

Policy Name: Serious incident reporting policy and procedures

Policy Name: Investing charity funds policy and procedures

Policy Name: Safeguarding policy and procedures

Policy Name: Trustee conflicts of interest policy and procedures

Policy Name: Volunteer management

Policy Name: Internal charity financial controls policy and procedures

Policy Name: Paying staff

Policy Name: Social media policy and procedures

Policy Name: Bullying and harassment policy and procedures

Policy Name: Complaints handling

Policy Name: Financial reserves policy and procedures

Policy Name: Internal risk management policy and procedures

Policy Name: Investment

Policy Name: Risk management

Policy Name: Trustee expenses policy and procedures