CCEW Charity Commission profile

Citizens Advice Darlington, Redcar and Cleveland

Registered charity 1112414 · organisation 4020036

01 Identity

Registration and reporting

Registration status
Registered
Reporting status
Submission Received
Charity type
Charitable company
Registered
6 December 2005
Removed
Not supplied
Company number supplied
05562437
Financial period
1 April 2024 – 31 March 2025
Latest income
£1,575,861
Latest expenditure
£1,373,946
Gift Aid
Yes
Owns or uses land
No
In administration
No
Insolvent
No
CIO
No

Public contact address: The CORE, Church Row, Darlington, County Durham, DL1 5QD

Website recorded by the regulator: www.citizensadvicedrc.org.uk (displayed as text)

02 Activities

What the charity does

Advice and information service to the community.

03 Official extract

Charity Annual Return History

Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Cycle Reference
AR25
Reporting Due Date
31 January 2026
Date Annual Return Received
15 December 2025
Date Accounts Received
15 December 2025
Total Gross Income
£1,575,861
Total Gross Expenditure
£1,373,946
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Cycle Reference
AR24
Reporting Due Date
31 January 2025
Date Annual Return Received
29 November 2024
Date Accounts Received
29 November 2024
Total Gross Income
£1,245,552
Total Gross Expenditure
£1,110,067
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Cycle Reference
AR23
Reporting Due Date
31 January 2024
Date Annual Return Received
15 December 2023
Date Accounts Received
15 December 2023
Total Gross Income
£986,816
Total Gross Expenditure
£989,293
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Cycle Reference
AR22
Reporting Due Date
31 January 2023
Date Annual Return Received
6 January 2023
Date Accounts Received
6 January 2023
Total Gross Income
£1,501,010
Total Gross Expenditure
£1,068,319
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Cycle Reference
AR21
Reporting Due Date
31 January 2022
Date Annual Return Received
21 December 2021
Date Accounts Received
21 December 2021
Total Gross Income
£751,324
Total Gross Expenditure
£716,118

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
15 December 2025
Total Gross Income
£1,575,861
Total Gross Expenditure
£1,373,946
Grant Making Is Main Activity
No
Count Govt Contracts
0
Count Govt Grants
£14
Income From Government Grants
£949,384
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
52
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
29 November 2024
Total Gross Income
£1,245,552
Total Gross Expenditure
£1,110,067
Grant Making Is Main Activity
No
Count Govt Contracts
0
Count Govt Grants
£13
Income From Government Grants
£844,744
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
55
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
15 December 2023
Total Gross Income
£986,816
Total Gross Expenditure
£989,293
Grant Making Is Main Activity
No
Count Govt Contracts
0
Count Govt Grants
£9
Income From Government Grants
£739,258
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
55
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
6 January 2023
Total Gross Income
£1,501,010
Total Gross Expenditure
£1,068,319
Charity Raises Funds From Public
No
Charity Receives Govt Funding Contracts
No
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£9
Income From Government Grants
£806,583
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
45
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
21 December 2021
Total Gross Income
£751,324
Total Gross Expenditure
£716,118
Charity Raises Funds From Public
No
Charity Receives Govt Funding Contracts
No
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£8
Income From Government Grants
£496,253
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
56

05 Official extract

Charity Annual Return Partb

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
15 December 2025
Income Donations And Legacies
5461
Income Other Trading Activities
12080
Income Charitable Activities
1541715
Income Investments
14477
Income Other
2128
Income Total Income And Endowments
1575861
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£1,373,946
Expenditure Other
0
Expenditure Total
1373946
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
17706
Expenditure Support Costs
272350
Expenditure Depreciation
3409
Gain Loss Investment
0
Gain Loss Pension Fund
-4270
Gain Loss Revaluation Fixed Investment
50000
Gain Loss Other
0
Reserves
£713,372
Assets Total Fixed
168740
Assets Own Use
168740
Assets Long Term Investment
0
Defined Benefit Pension Scheme
-4283
Assets Other Assets
£1,082,255
Assets Total Liabilities
£96,817
Assets Current Investment
76827
Assets Total Assets And Liabilities
£1,149,895
Creditors One Year Total Current
96817
Creditors Falling Due After One Year
0
Assets Cash
£890,978
Funds Endowment
0
Funds Unrestricted
876112
Funds Restricted
273783
Funds Total
1149895
Count Employees
32
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
29 November 2024
Income Donations And Legacies
2417
Income Other Trading Activities
2366
Income Charitable Activities
1228598
Income Investments
586
Income Other
11585
Income Total Income And Endowments
1245552
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£1,110,067
Expenditure Other
0
Expenditure Total
1110067
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
12996
Expenditure Support Costs
248761
Expenditure Depreciation
684
Gain Loss Investment
0
Gain Loss Pension Fund
1
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£609,434
Assets Total Fixed
122149
Assets Own Use
122149
Assets Long Term Investment
0
Defined Benefit Pension Scheme
-1854
Assets Other Assets
£854,384
Assets Total Liabilities
£72,429
Assets Current Investment
0
Assets Total Assets And Liabilities
£902,250
Creditors One Year Total Current
72429
Creditors Falling Due After One Year
0
Assets Cash
£684,469
Funds Endowment
0
Funds Unrestricted
723583
Funds Restricted
178667
Funds Total
902250
Count Employees
30
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
15 December 2023
Income Donations And Legacies
3822
Income Other Trading Activities
12865
Income Charitable Activities
940184
Income Investments
593
Income Other
29352
Income Total Income And Endowments
986816
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£989,293
Expenditure Other
0
Expenditure Total
989293
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
6320
Expenditure Support Costs
282459
Expenditure Depreciation
585
Gain Loss Investment
0
Gain Loss Pension Fund
106
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£555,282
Assets Total Fixed
111537
Assets Own Use
111537
Assets Long Term Investment
0
Defined Benefit Pension Scheme
-3969
Assets Other Assets
£705,580
Assets Total Liabilities
£46,382
Assets Current Investment
0
Assets Total Assets And Liabilities
£766,766
Creditors One Year Total Current
46382
Creditors Falling Due After One Year
0
Assets Cash
£492,188
Funds Endowment
0
Funds Unrestricted
666820
Funds Restricted
99946
Funds Total
766766
Count Employees
39
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
6 January 2023
Income Donations And Legacies
359565
Income Other Trading Activities
7465
Income Charitable Activities
1106827
Income Investments
38
Income Other
27115
Income Total Income And Endowments
1501010
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£1,068,319
Expenditure Other
0
Expenditure Total
1068319
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
2880
Expenditure Support Costs
284348
Expenditure Depreciation
839
Gain Loss Investment
0
Gain Loss Pension Fund
10949
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£539,158
Assets Total Fixed
112122
Assets Own Use
112122
Assets Long Term Investment
0
Defined Benefit Pension Scheme
-6225
Assets Other Assets
£716,600
Assets Total Liabilities
£53,360
Assets Current Investment
0
Assets Total Assets And Liabilities
£769,137
Creditors One Year Total Current
53360
Creditors Falling Due After One Year
0
Assets Cash
£629,585
Funds Endowment
0
Funds Unrestricted
651280
Funds Restricted
117857
Funds Total
769137
Count Employees
39
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
21 December 2021
Income Donations And Legacies
39073
Income Other Trading Activities
76838
Income Charitable Activities
631352
Income Investments
61
Income Other
4000
Income Total Income And Endowments
751324
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£716,118
Expenditure Other
0
Expenditure Total
716118
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
2880
Expenditure Support Costs
156569
Expenditure Depreciation
690
Gain Loss Investment
690
Gain Loss Pension Fund
9843
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£325,497
Assets Total Fixed
0
Assets Own Use
0
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£393,329
Assets Total Liabilities
£67,832
Assets Current Investment
0
Assets Total Assets And Liabilities
£325,497
Creditors One Year Total Current
67832
Creditors Falling Due After One Year
0
Assets Cash
£291,822
Funds Endowment
0
Funds Unrestricted
249111
Funds Restricted
76386
Funds Total
325497
Count Employees
22
Charity Only Accounts
Yes

06 Official extract

Charity Area Of Operation

Geographic Area Type
Local Authority
Geographic Area Description
Darlington
Welsh Ind
No
Geographic Area Type
Local Authority
Geographic Area Description
Redcar And Cleveland
Welsh Ind
No
Geographic Area Type
Local Authority
Geographic Area Description
Hartlepool
Welsh Ind
No

07 Official extract

Charity Classification

Classification Code
103
Classification Type
What
Classification Description
The Advancement Of Health Or Saving Of Lives
Classification Code
202
Classification Type
Who
Classification Description
Elderly/old People
Classification Code
203
Classification Type
Who
Classification Description
People With Disabilities
Classification Code
105
Classification Type
What
Classification Description
The Prevention Or Relief Of Poverty
Classification Code
307
Classification Type
How
Classification Description
Provides Advocacy/advice/information
Classification Code
201
Classification Type
Who
Classification Description
Children/young People
Classification Code
104
Classification Type
What
Classification Description
Disability
Classification Code
207
Classification Type
Who
Classification Description
The General Public/mankind
Classification Code
107
Classification Type
What
Classification Description
Accommodation/housing
Classification Code
206
Classification Type
Who
Classification Description
Other Defined Groups

08 Official extract

Charity Event History

Charity Name
Citizens Advice Darlington, Redcar and Cleveland
Charity Event Order
2
Event Type
Asset transfer in
Date Of Event
2021-11-19T00:00:00
Reason
Amalgamated
Assoc Organisation Number
5000148
Assoc Registered Charity Number
1130809
Assoc Charity Name
REDCAR AND CLEVELAND CITIZENS ADVICE BUREAU
Charity Name
Citizens Advice Darlington, Redcar and Cleveland
Charity Event Order
1
Event Type
Standard registration
Date Of Event
2005-12-06T00:00:00

09 Official extract

Charity Governing Document

Governing Document Description
MEMORANDUM AND ARTICLES INCORPORATED 13/09/2005AS AMENDED BY CERTIFICATE OF INCORPORATION ON CHANGE OF NAME DATED 28/03/2013AS AMENDED BY SPECIAL RESOLUTION REGISTERED AT COMPANIES HOUSE ON 13/03/2013AS AMENDED BY CERTIFICATE OF INCORPORATION ON CHANGE OF NAME DATED 25/06/2013 as amended on 02 Aug 2022
Charitable Objects
TO PROMOTE ANY CHARITABLE PURPOSE FOR THE PUBLIC BENEFIT BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS FOR THE BENEFIT OF THE COMMUNITY IN THE BOROUGH OF DARLINGTON AND SURROUNDING AREAS (THE PRINCIPAL AREA OF BENEFIT) AND ELSEWHERE WITHIN SUCH WIDER AREA OR AREAS AS MAY CONVENIENTLY BE ADMINISTERED THEREWITH (THE PRINCIPAL AREA OF BENEFIT AND SUCH WIDER AREAS TOGETHER BEING THE AREA OF BENEFIT).
Area Of Benefit
DARLINGTON AND THE SURROUNDING AREAS

10 Official extract

Charity Other Names

Charity Name Id
533196
Charity Name Type
Previous name
Charity Name
DARLINGTON & DISTRICT ADVICE INFORMATION AND ADVOCACY SERVICE
Charity Name Id
536566
Charity Name Type
Previous name
Charity Name
DARLINGTON CITIZENS ADVICE BUREAU
Charity Name Id
347947
Charity Name Type
Previous name
Charity Name
DARLINGTON CITIZENS ADVICE BUREAU

11 Official extract

Charity Other Regulators

Regulator Order
1
Regulator Name
Financial Conduct Authority

12 Official extract

Charity Policy

Policy Name
Conflicting interests
Policy Name
Internal charity financial controls policy and procedures
Policy Name
Social media policy and procedures
Policy Name
Risk management
Policy Name
Serious incident reporting policy and procedures
Policy Name
Investing charity funds policy and procedures
Policy Name
Paying staff
Policy Name
Trustee conflicts of interest policy and procedures
Policy Name
Complaints handling
Policy Name
Complaints policy and procedures
Policy Name
Trustee expenses policy and procedures
Policy Name
Internal risk management policy and procedures
Policy Name
Investment
Policy Name
Bullying and harassment policy and procedures
Policy Name
Volunteer management
Policy Name
Financial reserves policy and procedures
Policy Name
Safeguarding vulnerable beneficiaries
Policy Name
Safeguarding policy and procedures