CCEW Charity Commission profile

LISTENING EAR (MERSEYSIDE)

Registered charity 1117324 · organisation 4028216

01 Identity

Registration and reporting

Registration status
Registered
Reporting status
Submission Received
Charity type
Charitable company
Registered
20 December 2006
Removed
Not supplied
Company number supplied
05999650
Financial period
1 April 2024 – 31 March 2025
Latest income
£2,740,904
Latest expenditure
£3,017,274
Gift Aid
Yes
Owns or uses land
Yes
In administration
No
Insolvent
No
CIO
No

Public contact address: LISTENING EAR (MERSEYSIDE), ST NICHOLAS CENTRE, 70 CHURCH ROAD, HALEWOOD, LIVERPOOL, L26 6LB

Website recorded by the regulator: listening-ear.co.uk (displayed as text)

02 Activities

What the charity does

Listening Ear provides a range of free, caring and confidential opportunities for you to share your concerns with trained Listeners and Counsellors

03 Official extract

Charity Annual Return History

Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Cycle Reference
AR25
Reporting Due Date
31 January 2026
Date Annual Return Received
30 January 2026
Date Accounts Received
30 January 2026
Total Gross Income
£2,740,904
Total Gross Expenditure
£3,017,274
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Cycle Reference
AR24
Reporting Due Date
31 January 2025
Date Annual Return Received
31 January 2025
Date Accounts Received
31 January 2025
Total Gross Income
£2,660,952
Total Gross Expenditure
£2,767,662
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Cycle Reference
AR23
Reporting Due Date
31 January 2024
Date Annual Return Received
15 January 2024
Date Accounts Received
15 January 2024
Total Gross Income
£2,220,793
Total Gross Expenditure
£1,968,924
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Cycle Reference
AR22
Reporting Due Date
31 January 2023
Date Annual Return Received
31 January 2023
Date Accounts Received
31 January 2023
Total Gross Income
£1,496,301
Total Gross Expenditure
£1,244,626
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Cycle Reference
AR21
Reporting Due Date
31 January 2022
Date Annual Return Received
6 January 2022
Date Accounts Received
6 January 2022
Total Gross Income
£1,005,443
Total Gross Expenditure
£881,456

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
30 January 2026
Total Gross Income
£2,740,904
Total Gross Expenditure
£3,017,274
Grant Making Is Main Activity
No
Count Govt Contracts
21
Count Govt Grants
£3
Income From Government Contracts
2376639
Income From Government Grants
£58,040
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 60001 70000
1
Count Volunteers
11
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
31 January 2025
Total Gross Income
£2,660,952
Total Gross Expenditure
£2,767,662
Grant Making Is Main Activity
No
Count Govt Contracts
24
Count Govt Grants
£7
Income From Government Contracts
1810798
Income From Government Grants
£110,948
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 60001 70000
1
Count Volunteers
12
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
15 January 2024
Total Gross Income
£2,220,793
Total Gross Expenditure
£1,968,924
Grant Making Is Main Activity
No
Count Govt Contracts
26
Count Govt Grants
£4
Income From Government Contracts
1801795
Income From Government Grants
£75,753
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 60001 70000
3
Count Volunteers
0
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
31 January 2023
Total Gross Income
£1,496,301
Total Gross Expenditure
£1,244,626
Charity Raises Funds From Public
Yes
Charity Professional Fundraiser
No
Charity Commercial Participator
No
Charity Receives Govt Funding Contracts
Yes
Count Govt Contracts
21
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£3
Income From Government Contracts
963158
Income From Government Grants
£79,914
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 60001 70000
1
Count Volunteers
0
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
6 January 2022
Total Gross Income
£1,005,443
Total Gross Expenditure
£881,456
Charity Raises Funds From Public
Yes
Charity Professional Fundraiser
No
Charity Commercial Participator
No
Charity Receives Govt Funding Contracts
Yes
Count Govt Contracts
14
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£2
Income From Government Contracts
702483
Income From Government Grants
£26,000
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
5

05 Official extract

Charity Annual Return Partb

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
30 January 2026
Income Donations And Legacies
21518
Income Other Trading Activities
474
Income Charitable Activities
2684918
Income Investments
8423
Income Other
25571
Income Total Income And Endowments
2740904
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£3,017,274
Expenditure Other
0
Expenditure Total
3017274
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
476637
Expenditure Support Costs
476637
Expenditure Depreciation
26434
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£414,775
Assets Total Fixed
430920
Assets Own Use
430920
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£703,220
Assets Total Liabilities
£242,458
Assets Current Investment
0
Assets Total Assets And Liabilities
£891,682
Creditors One Year Total Current
239458
Creditors Falling Due After One Year
3000
Assets Cash
£376,321
Funds Endowment
0
Funds Unrestricted
469289
Funds Restricted
422393
Funds Total
891682
Count Employees
97
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
31 January 2025
Income Donations And Legacies
13813
Income Other Trading Activities
215
Income Charitable Activities
2627525
Income Investments
9899
Income Other
9500
Income Total Income And Endowments
2660952
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£2,767,662
Expenditure Other
0
Expenditure Total
2767662
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
381225
Expenditure Support Costs
381225
Expenditure Depreciation
24226
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£687,782
Assets Total Fixed
459007
Assets Own Use
459007
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£1,054,961
Assets Total Liabilities
£345,916
Assets Current Investment
0
Assets Total Assets And Liabilities
£1,168,052
Creditors One Year Total Current
345916
Creditors Falling Due After One Year
0
Assets Cash
£539,277
Funds Endowment
0
Funds Unrestricted
761690
Funds Restricted
406362
Funds Total
1168052
Count Employees
99
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
15 January 2024
Income Donations And Legacies
13903
Income Other Trading Activities
0
Income Charitable Activities
2194734
Income Investments
2274
Income Other
9882
Income Total Income And Endowments
2220793
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£1,968,924
Expenditure Other
0
Expenditure Total
1968924
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
11565
Expenditure Support Costs
251063
Expenditure Depreciation
17700
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£509,867
Assets Total Fixed
469245
Assets Own Use
469245
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£1,442,733
Assets Total Liabilities
£637,216
Assets Current Investment
0
Assets Total Assets And Liabilities
£1,274,762
Creditors One Year Total Current
637216
Creditors Falling Due After One Year
0
Assets Cash
£964,881
Funds Endowment
0
Funds Unrestricted
873541
Funds Restricted
401221
Funds Total
1274762
Count Employees
78
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
31 January 2023
Income Donations And Legacies
12578
Income Other Trading Activities
0
Income Charitable Activities
1474155
Income Investments
68
Income Other
9500
Income Total Income And Endowments
1496301
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£1,244,626
Expenditure Other
0
Expenditure Total
1244626
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
8009
Expenditure Support Costs
183253
Expenditure Depreciation
12192
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£617,271
Assets Total Fixed
454256
Assets Own Use
454256
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£1,051,637
Assets Total Liabilities
£483,000
Assets Current Investment
0
Assets Total Assets And Liabilities
£1,022,893
Creditors One Year Total Current
483000
Creditors Falling Due After One Year
0
Assets Cash
£929,254
Funds Endowment
0
Funds Unrestricted
617271
Funds Restricted
405622
Funds Total
1022893
Count Employees
54
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
6 January 2022
Income Donations And Legacies
12306
Income Other Trading Activities
0
Income Charitable Activities
983524
Income Investments
113
Income Other
9500
Income Total Income And Endowments
1005443
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£881,456
Expenditure Other
0
Expenditure Total
881456
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
164423
Expenditure Support Costs
164423
Expenditure Depreciation
10249
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£349,403
Assets Total Fixed
423190
Assets Own Use
423190
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£770,169
Assets Total Liabilities
£422,141
Assets Current Investment
0
Assets Total Assets And Liabilities
£771,218
Creditors One Year Total Current
422141
Creditors Falling Due After One Year
0
Assets Cash
£614,221
Funds Endowment
0
Funds Unrestricted
349403
Funds Restricted
421815
Funds Total
771218
Count Employees
38
Charity Only Accounts
Yes

06 Official extract

Charity Area Of Operation

Geographic Area Type
Local Authority
Geographic Area Description
St Helens
Parent Geographic Area Type
Metropolitan Counties
Parent Geographic Area Description
Merseyside
Welsh Ind
No
Geographic Area Type
Local Authority
Geographic Area Description
Cheshire East
Welsh Ind
No
Geographic Area Type
Local Authority
Geographic Area Description
Staffordshire
Welsh Ind
No
Geographic Area Type
Local Authority
Geographic Area Description
Knowsley
Parent Geographic Area Type
Metropolitan Counties
Parent Geographic Area Description
Merseyside
Welsh Ind
No
Geographic Area Type
Local Authority
Geographic Area Description
Wirral
Parent Geographic Area Type
Metropolitan Counties
Parent Geographic Area Description
Merseyside
Welsh Ind
No
Geographic Area Type
Local Authority
Geographic Area Description
Sefton
Parent Geographic Area Type
Metropolitan Counties
Parent Geographic Area Description
Merseyside
Welsh Ind
No
Geographic Area Type
Local Authority
Geographic Area Description
Kent
Welsh Ind
No
Geographic Area Type
Local Authority
Geographic Area Description
Lancashire
Welsh Ind
No
Geographic Area Type
Local Authority
Geographic Area Description
Cheshire West & Chester
Welsh Ind
No
Geographic Area Type
Local Authority
Geographic Area Description
Liverpool City
Parent Geographic Area Type
Metropolitan Counties
Parent Geographic Area Description
Merseyside
Welsh Ind
No

07 Official extract

Charity Classification

Classification Code
103
Classification Type
What
Classification Description
The Advancement Of Health Or Saving Of Lives
Classification Code
202
Classification Type
Who
Classification Description
Elderly/old People
Classification Code
207
Classification Type
Who
Classification Description
The General Public/mankind
Classification Code
304
Classification Type
How
Classification Description
Provides Human Resources
Classification Code
201
Classification Type
Who
Classification Description
Children/young People
Classification Code
306
Classification Type
How
Classification Description
Provides Services

08 Official extract

Charity Event History

Charity Name
LISTENING EAR (MERSEYSIDE)
Charity Event Order
1
Event Type
Standard registration
Date Of Event
2006-12-20T00:00:00

09 Official extract

Charity Governing Document

Governing Document Description
MEMORANDUM AND ARTICLES INCORPORATED 15/11/2006AS AMENDED BY SPECIAL RESOLUTION(S) DATED 26/06/2015 as amended on 19 Oct 2020
Charitable Objects
4(1) the relief of persons in the UK who are in conditions of poverty, sickness and distress, with the purpose of relieving such persons. 4(2) to promote, organise and facilitate co-operation and partnership working between third sector, statutory and other relevant bodies in the achievement of the above purposes within the area of benefit.4(3) for the purposes of this Article 4:(a) “Third sector” means charities, voluntary organisations and social enterprises.(b) “Charities” are organisations, which are established for exclusively charitable purposes in accordance with the law of the UK. (c) “voluntary organisations and social enterprises” are independent organisations, which are established for purposes that add value to the community as a whole, or a significant section of the community, and which are not permitted by their constitution to make a profit for private distribution. Voluntary organisations and social enterprises do not include local government or other statutory authorities
Area Of Benefit
MERSEYSIDE

10 Official extract

Charity Policy

Policy Name
Social media policy and procedures
Policy Name
Internal risk management policy and procedures
Policy Name
Volunteer management
Policy Name
Financial reserves policy and procedures
Policy Name
Internal charity financial controls policy and procedures
Policy Name
Trustee expenses policy and procedures
Policy Name
Conflicting interests
Policy Name
Complaints policy and procedures
Policy Name
Investment
Policy Name
Risk management
Policy Name
Trustee conflicts of interest policy and procedures
Policy Name
Campaigns and political activity policy and procedures
Policy Name
Complaints handling
Policy Name
Safeguarding policy and procedures
Policy Name
Safeguarding vulnerable beneficiaries
Policy Name
Investing charity funds policy and procedures
Policy Name
Paying staff
Policy Name
Engaging external speakers at charity events policy and procedures
Policy Name
Bullying and harassment policy and procedures
Policy Name
Serious incident reporting policy and procedures