CCEW Charity Commission profile

CITIZENS ADVICE SURREY HEATH

Registered charity 1118181 · organisation 4029440

01 Identity

Registration and reporting

Registration status
Registered
Reporting status
Submission Received
Charity type
Charitable company
Registered
1 March 2007
Removed
Not supplied
Company number supplied
06058583
Financial period
1 April 2024 – 31 March 2025
Latest income
£496,660
Latest expenditure
£432,874
Gift Aid
Yes
Owns or uses land
No
In administration
No
Insolvent
No
CIO
No

Public contact address: Surrey Heath House, Knoll Road, CAMBERLEY, Surrey, GU15 3HD

Website recorded by the regulator: https://www.citizensadvicesurreyheath.org.uk/ (displayed as text)

02 Activities

What the charity does

The charityÔÇÖs objects are to promote any charitable purpose for the benefit of the community in Surrey Heath, by the advancement of education, the protection and preservation of health and the relief of poverty, sickness and distress.

03 Official extract

Charity Annual Return History

Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Cycle Reference
AR25
Reporting Due Date
31 January 2026
Date Annual Return Received
22 October 2025
Date Accounts Received
23 October 2025
Total Gross Income
£496,660
Total Gross Expenditure
£432,874
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Cycle Reference
AR24
Reporting Due Date
31 January 2025
Date Annual Return Received
29 October 2024
Date Accounts Received
29 October 2024
Total Gross Income
£423,263
Total Gross Expenditure
£346,870
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Cycle Reference
AR23
Reporting Due Date
31 January 2024
Date Annual Return Received
4 December 2023
Date Accounts Received
4 December 2023
Total Gross Income
£303,943
Total Gross Expenditure
£294,896
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Cycle Reference
AR22
Reporting Due Date
31 January 2023
Date Annual Return Received
4 November 2022
Date Accounts Received
4 November 2022
Total Gross Income
£293,565
Total Gross Expenditure
£254,160
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Cycle Reference
AR21
Reporting Due Date
31 January 2022
Date Annual Return Received
28 September 2021
Date Accounts Received
28 September 2021
Total Gross Income
£242,144
Total Gross Expenditure
£210,916

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
22 October 2025
Total Gross Income
£496,660
Total Gross Expenditure
£432,874
Grant Making Is Main Activity
No
Count Govt Contracts
0
Count Govt Grants
£5
Income From Government Grants
£217,704
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
20
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
29 October 2024
Total Gross Income
£423,263
Total Gross Expenditure
£346,870
Grant Making Is Main Activity
No
Count Govt Contracts
0
Count Govt Grants
£4
Income From Government Grants
£105,750
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
52
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
4 December 2023
Total Gross Income
£303,943
Total Gross Expenditure
£294,896
Grant Making Is Main Activity
No
Count Govt Contracts
0
Count Govt Grants
£4
Income From Government Grants
£180,190
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
49
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
4 November 2022
Total Gross Income
£293,565
Total Gross Expenditure
£254,160
Charity Raises Funds From Public
Yes
Charity Professional Fundraiser
No
Charity Commercial Participator
No
Charity Receives Govt Funding Contracts
No
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£5
Income From Government Grants
£158,586
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
40
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
28 September 2021
Total Gross Income
£242,144
Total Gross Expenditure
£210,916
Charity Raises Funds From Public
No
Charity Receives Govt Funding Contracts
No
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£5
Income From Government Grants
£113,286
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
43

05 Official extract

Charity Area Of Operation

Geographic Area Type
Local Authority
Geographic Area Description
Surrey
Welsh Ind
No

06 Official extract

Charity Classification

Classification Code
307
Classification Type
How
Classification Description
Provides Advocacy/advice/information
Classification Code
207
Classification Type
Who
Classification Description
The General Public/mankind
Classification Code
101
Classification Type
What
Classification Description
General Charitable Purposes

07 Official extract

Charity Event History

Charity Name
CITIZENS ADVICE SURREY HEATH
Charity Event Order
1
Event Type
Standard registration
Date Of Event
2007-03-01T00:00:00
Charity Name
CITIZENS ADVICE SURREY HEATH
Charity Event Order
2
Event Type
Asset transfer in
Date Of Event
2022-02-04T00:00:00
Reason
Ceased to exist
Assoc Organisation Number
5017062
Assoc Registered Charity Number
1142319
Assoc Charity Name
CITIZENS ADVICE SURREY

08 Official extract

Charity Governing Document

Governing Document Description
MEMORANDUM AND ARTICLES INCORPORATED 19/01/2007AS AMENDED BY CERTIFICATE OF INCORPORATION ON CHANGE OF NAME DATED 15/01/2014
Charitable Objects
TO PROMOTE ANY CHARITABLE PURPOSE FOR THE BENEFIT OF THE COMMUNITY IN THE BOROUGH OF SURREY HEATH AND SURROUNDING AREAS ("THE AREA OF BENEFIT") BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS.
Area Of Benefit
THE BOROUGH OF SURREY HEATH AND THE SURROUNDING AREAS

09 Official extract

Charity Other Names

Charity Name Id
466120
Charity Name Type
Previous name
Charity Name
CAMBERLEY CITIZENS ADVICE BUREAU

10 Official extract

Charity Other Regulators

Regulator Order
1
Regulator Name
Financial Conduct Authority

11 Official extract

Charity Policy

Policy Name
Trustee conflicts of interest policy and procedures
Policy Name
Risk management
Policy Name
Conflicting interests
Policy Name
Complaints handling
Policy Name
Engaging external speakers at charity events policy and procedures
Policy Name
Safeguarding policy and procedures
Policy Name
Investing charity funds policy and procedures
Policy Name
Paying staff
Policy Name
Financial reserves policy and procedures
Policy Name
Serious incident reporting policy and procedures
Policy Name
Campaigns and political activity policy and procedures
Policy Name
Investment
Policy Name
Trustee expenses policy and procedures
Policy Name
Internal charity financial controls policy and procedures
Policy Name
Social media policy and procedures
Policy Name
Internal risk management policy and procedures
Policy Name
Safeguarding vulnerable beneficiaries
Policy Name
Bullying and harassment policy and procedures
Policy Name
Complaints policy and procedures
Policy Name
Volunteer management