CITIZENS ADVICE SERVICES CORBY & KETTERING — Charity Commission profile

01 Identity

Registration and reporting

Registration status: Registered
Reporting status: Submission Received
Charity type: Charitable company
Registered: 4 May 2007
Removed: Not supplied
Company number supplied: 06156809
Financial period: 1 April 2024 – 31 March 2025
Latest income: £579,358
Latest expenditure: £615,083
Gift Aid: Yes
Owns or uses land: No
In administration: No
Insolvent: No
CIO: No

Public contact address: Citizens Advice Services, The Corby Cube, Parkland Gateway, George Street, CORBY, NN17 1QG

Website recorded by the regulator: www.nnca.uk (displayed as text)

02 Activities

What the charity does

Citizens Advice North Northants provide a free, confidential, impartial and independant advice service to the residents of North Northamptonshire and surrounding areas.

03 Official extract

Charity Annual Return History

Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Cycle Reference: AR25
Reporting Due Date: 31 January 2026
Date Annual Return Received: 8 October 2025
Date Accounts Received: 8 October 2025
Total Gross Income: £579,358
Total Gross Expenditure: £615,083

Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Cycle Reference: AR24
Reporting Due Date: 31 January 2025
Date Annual Return Received: 22 November 2024
Date Accounts Received: 22 November 2024
Total Gross Income: £509,350
Total Gross Expenditure: £473,060

Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Cycle Reference: AR23
Reporting Due Date: 31 January 2024
Date Annual Return Received: 30 November 2023
Date Accounts Received: 30 November 2023
Total Gross Income: £361,211
Total Gross Expenditure: £372,724

Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Cycle Reference: AR22
Reporting Due Date: 31 January 2023
Date Annual Return Received: 30 November 2022
Date Accounts Received: 30 November 2022
Total Gross Income: £400,259
Total Gross Expenditure: £352,842

Fin Period Start Date: 1 April 2020
Fin Period End Date: 31 March 2021
Ar Cycle Reference: AR21
Reporting Due Date: 31 January 2022
Date Annual Return Received: 11 November 2021
Date Accounts Received: 11 November 2021
Total Gross Income: £421,181
Total Gross Expenditure: £352,852

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind: Yes
Fin Period Order Number: 1
Ar Cycle Reference: AR25
Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Due Date: 31 January 2026
Ar Received Date: 8 October 2025
Total Gross Income: £579,358
Total Gross Expenditure: £615,083
Grant Making Is Main Activity: No
Count Govt Contracts: 0
Count Govt Grants: £4
Income From Government Grants: £295,669
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 25

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 2
Ar Cycle Reference: AR24
Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Due Date: 31 January 2025
Ar Received Date: 22 November 2024
Total Gross Income: £509,350
Total Gross Expenditure: £473,060
Grant Making Is Main Activity: No
Count Govt Contracts: 0
Count Govt Grants: £6
Income From Government Grants: £318,358
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 40

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 3
Ar Cycle Reference: AR23
Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Due Date: 31 January 2024
Ar Received Date: 30 November 2023
Total Gross Income: £361,211
Total Gross Expenditure: £372,724
Grant Making Is Main Activity: No
Count Govt Contracts: 0
Count Govt Grants: £5
Income From Government Grants: £168,297
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 17

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 4
Ar Cycle Reference: AR22
Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Due Date: 31 January 2023
Ar Received Date: 30 November 2022
Total Gross Income: £400,259
Total Gross Expenditure: £352,842
Charity Raises Funds From Public: Yes
Charity Professional Fundraiser: No
Charity Commercial Participator: No
Charity Receives Govt Funding Contracts: No
Charity Receives Govt Funding Grants: Yes
Count Govt Grants: £5
Income From Government Grants: £183,679
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 15

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 5
Ar Cycle Reference: AR21
Fin Period Start Date: 1 April 2020
Fin Period End Date: 31 March 2021
Ar Due Date: 31 January 2022
Ar Received Date: 11 November 2021
Total Gross Income: £421,181
Total Gross Expenditure: £352,852
Charity Raises Funds From Public: Yes
Charity Professional Fundraiser: No
Charity Commercial Participator: No
Charity Receives Govt Funding Contracts: No
Charity Receives Govt Funding Grants: Yes
Count Govt Grants: £4
Income From Government Grants: £157,367
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: Yes
Count Salary Band 250001 300000: 14
Count Volunteers: 20

05 Official extract

Charity Annual Return Partb

Latest Fin Period Submitted Ind: Yes
Fin Period Order Number: 1
Ar Cycle Reference: AR25
Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Due Date: 31 January 2026
Ar Received Date: 8 October 2025
Income Donations And Legacies: 4069
Income Other Trading Activities: 0
Income Charitable Activities: 571573
Income Investments: 3716
Income Other: 0
Income Total Income And Endowments: 579358
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £0
Expenditure Charitable Expenditure: £615,083
Expenditure Other: 0
Expenditure Total: 615083
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 10669
Expenditure Support Costs: 0
Expenditure Depreciation: 0
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £388,221
Assets Total Fixed: 0
Assets Own Use: 0
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £476,109
Assets Total Liabilities: £20,543
Assets Current Investment: 0
Assets Total Assets And Liabilities: £455,566
Creditors One Year Total Current: 20543
Creditors Falling Due After One Year: 0
Assets Cash: £410,374
Funds Endowment: 0
Funds Unrestricted: 388221
Funds Restricted: 67345
Funds Total: 455566
Count Employees: 17
Charity Only Accounts: Yes

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 2
Ar Cycle Reference: AR24
Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Due Date: 31 January 2025
Ar Received Date: 22 November 2024
Income Donations And Legacies: 2480
Income Other Trading Activities: 0
Income Charitable Activities: 503976
Income Investments: 2894
Income Other: 0
Income Total Income And Endowments: 509350
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £0
Expenditure Charitable Expenditure: £473,060
Expenditure Other: 0
Expenditure Total: 473060
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 4080
Expenditure Support Costs: 0
Expenditure Depreciation: 0
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £376,849
Assets Total Fixed: 0
Assets Own Use: 0
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £551,107
Assets Total Liabilities: £59,816
Assets Current Investment: 0
Assets Total Assets And Liabilities: £491,291
Creditors One Year Total Current: 59816
Creditors Falling Due After One Year: 0
Assets Cash: £486,761
Funds Endowment: 0
Funds Unrestricted: 376849
Funds Restricted: 114442
Funds Total: 491291
Count Employees: 15
Charity Only Accounts: Yes

06 Official extract

Charity Area Of Operation

Geographic Area Type: Local Authority
Geographic Area Description: Northamptonshire
Welsh Ind: No

07 Official extract

Charity Classification

Classification Code: 107
Classification Type: What
Classification Description: Accommodation/housing

Classification Code: 102
Classification Type: What
Classification Description: Education/training

Classification Code: 304
Classification Type: How
Classification Description: Provides Human Resources

Classification Code: 307
Classification Type: How
Classification Description: Provides Advocacy/advice/information

Classification Code: 101
Classification Type: What
Classification Description: General Charitable Purposes

Classification Code: 104
Classification Type: What
Classification Description: Disability

Classification Code: 105
Classification Type: What
Classification Description: The Prevention Or Relief Of Poverty

Classification Code: 207
Classification Type: Who
Classification Description: The General Public/mankind

08 Official extract

Charity Event History

Charity Name: CITIZENS ADVICE SERVICES CORBY & KETTERING
Charity Event Order: 1
Event Type: Standard registration
Date Of Event: 2007-05-04T00:00:00

09 Official extract

Charity Governing Document

Governing Document Description: MEMORANDUM AND ARTICLES INCORPORATED 13/03/2007AS AMENDED BY CERTIFICATE OF INCORPORATION ON CHANGE OF NAME DATED 28/07/2011 as amended on 14 Aug 2024
Charitable Objects: TO PROMOTE ANY CHARITABLE PURPOSE FOR THE BENEFIT OF THE COMMUNITY IN CORBY AND SURROUNDING AREAS ('THE AREA OF BENEFIT') BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS.
Area Of Benefit: CORBY

10 Official extract

Charity Other Names

Charity Name Id: 479351
Charity Name Type: Previous name
Charity Name: CORBY BOROUGH WELFARE RIGHTS AND CITIZENS ADVICE BUREAU

Charity Name Id: 686052
Charity Name Type: Working name
Charity Name: Citizens Advice North Northants

11 Official extract

Charity Other Regulators

Regulator Order: 1
Regulator Name: Financial Conduct Authority

12 Official extract

Charity Policy

Policy Name: Volunteer management

Policy Name: Internal risk management policy and procedures

Policy Name: Risk management

Policy Name: Campaigns and political activity policy and procedures

Policy Name: Complaints handling

Policy Name: Complaints policy and procedures

Policy Name: Trustee conflicts of interest policy and procedures

Policy Name: Trustee expenses policy and procedures

Policy Name: Paying staff

Policy Name: Safeguarding policy and procedures

Policy Name: Internal charity financial controls policy and procedures

Policy Name: Serious incident reporting policy and procedures

Policy Name: Safeguarding vulnerable beneficiaries

Policy Name: Financial reserves policy and procedures

Policy Name: Bullying and harassment policy and procedures

Policy Name: Conflicting interests

Policy Name: Social media policy and procedures