CCEW Charity Commission profile

PEMBROKESHIRE CITIZENS ADVICE BUREAU

Registered charity 1121804 · organisation 4035784

01 Identity

Registration and reporting

Registration status
Registered
Reporting status
Submission Received
Charity type
Charitable company
Registered
3 December 2007
Removed
Not supplied
Company number supplied
06359417
Financial period
1 April 2025 – 31 March 2026
Latest income
£819,461
Latest expenditure
£783,529
Gift Aid
Yes
Owns or uses land
Yes
In administration
No
Insolvent
No
CIO
No

Public contact address: Citizens Advice Pembrokeshire, 38 Meyrick Street, PEMBROKE DOCK, Dyfed, SA72 6UT

Website recorded by the regulator: pembscab.org (displayed as text)

02 Activities

What the charity does

The Bureau provides a professional, free, confidential information and advice service to its clients. Its objectives are to provide easier and faster access to quality service and information; to develop the Citizens Advice Bureau network and new initiatives in advice work; to highlight social policy issues.

03 Official extract

Charity Annual Return History

Fin Period Start Date
1 April 2025
Fin Period End Date
31 March 2026
Ar Cycle Reference
AR26
Reporting Due Date
31 January 2027
Date Annual Return Received
22 October 2026
Date Accounts Received
22 October 2026
Total Gross Income
£819,461
Total Gross Expenditure
£783,529
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Cycle Reference
AR25
Reporting Due Date
31 January 2026
Date Annual Return Received
26 November 2025
Date Accounts Received
26 November 2025
Total Gross Income
£732,301
Total Gross Expenditure
£700,340
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Cycle Reference
AR24
Reporting Due Date
31 January 2025
Date Annual Return Received
7 January 2025
Date Accounts Received
7 January 2025
Total Gross Income
£761,777
Total Gross Expenditure
£706,773
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Cycle Reference
AR23
Reporting Due Date
31 January 2024
Date Annual Return Received
15 January 2024
Date Accounts Received
15 January 2024
Total Gross Income
£604,587
Total Gross Expenditure
£543,274
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Cycle Reference
AR22
Reporting Due Date
31 January 2023
Date Annual Return Received
11 January 2023
Date Accounts Received
11 January 2023
Total Gross Income
£577,807
Total Gross Expenditure
£565,999

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR26
Fin Period Start Date
1 April 2025
Fin Period End Date
31 March 2026
Ar Due Date
31 January 2027
Ar Received Date
22 October 2026
Total Gross Income
£819,461
Total Gross Expenditure
£783,529
Grant Making Is Main Activity
No
Count Govt Grants
£6
Income From Government Grants
£602,389
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
11
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
26 November 2025
Total Gross Income
£732,301
Total Gross Expenditure
£700,340
Grant Making Is Main Activity
No
Count Govt Contracts
0
Count Govt Grants
£6
Income From Government Grants
£598,873
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
11
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
7 January 2025
Total Gross Income
£761,777
Total Gross Expenditure
£706,773
Grant Making Is Main Activity
No
Count Govt Contracts
0
Count Govt Grants
£3
Income From Government Grants
£586,468
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
14
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
15 January 2024
Total Gross Income
£604,587
Total Gross Expenditure
£543,274
Grant Making Is Main Activity
No
Count Govt Contracts
0
Count Govt Grants
£3
Income From Government Grants
£477,585
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
11
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
11 January 2023
Total Gross Income
£577,807
Total Gross Expenditure
£565,999
Charity Raises Funds From Public
Yes
Charity Professional Fundraiser
No
Charity Commercial Participator
No
Charity Receives Govt Funding Contracts
No
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£2
Income From Government Grants
£356,773
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
12

05 Official extract

Charity Annual Return Partb

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR26
Fin Period Start Date
1 April 2025
Fin Period End Date
31 March 2026
Ar Due Date
31 January 2027
Ar Received Date
22 October 2026
Income Donations And Legacies
6373
Income Other Trading Activities
0
Income Charitable Activities
803505
Income Investments
6049
Income Other
3534
Income Total Income And Endowments
819461
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£783,529
Expenditure Other
0
Expenditure Total
783529
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
549
Expenditure Support Costs
86388
Expenditure Depreciation
0
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£341,163
Assets Total Fixed
0
Assets Own Use
0
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£427,430
Assets Total Liabilities
£74,849
Assets Current Investment
0
Assets Total Assets And Liabilities
£352,581
Creditors One Year Total Current
74849
Creditors Falling Due After One Year
0
Assets Cash
£346,784
Funds Endowment
0
Funds Unrestricted
341163
Funds Restricted
11418
Funds Total
352581
Count Employees
25
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
26 November 2025
Income Donations And Legacies
6235
Income Other Trading Activities
0
Income Charitable Activities
712519
Income Investments
9707
Income Other
3840
Income Total Income And Endowments
732301
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£700,340
Expenditure Other
0
Expenditure Total
700340
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
689
Expenditure Support Costs
79958
Expenditure Depreciation
0
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£29,378
Assets Total Fixed
0
Assets Own Use
0
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£355,283
Assets Total Liabilities
£38,634
Assets Current Investment
0
Assets Total Assets And Liabilities
£316,649
Creditors One Year Total Current
38634
Creditors Falling Due After One Year
0
Assets Cash
£295,464
Funds Endowment
0
Funds Unrestricted
287271
Funds Restricted
29378
Funds Total
316649
Count Employees
24
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
7 January 2025
Income Donations And Legacies
6028
Income Other Trading Activities
0
Income Charitable Activities
746261
Income Investments
5648
Income Other
3840
Income Total Income And Endowments
761777
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£706,773
Expenditure Other
0
Expenditure Total
706773
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
735
Expenditure Support Costs
77281
Expenditure Depreciation
0
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£256,708
Assets Total Fixed
0
Assets Own Use
0
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£331,949
Assets Total Liabilities
£47,261
Assets Current Investment
0
Assets Total Assets And Liabilities
£284,688
Creditors One Year Total Current
47261
Creditors Falling Due After One Year
0
Assets Cash
£257,323
Funds Endowment
0
Funds Unrestricted
256708
Funds Restricted
27980
Funds Total
284688
Count Employees
26
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
15 January 2024
Income Donations And Legacies
4947
Income Other Trading Activities
0
Income Charitable Activities
593173
Income Investments
1667
Income Other
4800
Income Total Income And Endowments
604587
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£543,274
Expenditure Other
0
Expenditure Total
543274
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
598
Expenditure Support Costs
62354
Expenditure Depreciation
0
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£20,446
Assets Total Fixed
0
Assets Own Use
0
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£290,116
Assets Total Liabilities
£60,432
Assets Current Investment
0
Assets Total Assets And Liabilities
£229,684
Creditors One Year Total Current
60432
Creditors Falling Due After One Year
0
Assets Cash
£202,059
Funds Endowment
0
Funds Unrestricted
204446
Funds Restricted
25238
Funds Total
229684
Count Employees
22
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
11 January 2023
Income Donations And Legacies
7317
Income Other Trading Activities
0
Income Charitable Activities
565737
Income Investments
1173
Income Other
3580
Income Total Income And Endowments
577807
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£565,999
Expenditure Other
0
Expenditure Total
565999
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
3945
Expenditure Support Costs
75892
Expenditure Depreciation
0
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£144,048
Assets Total Fixed
0
Assets Own Use
0
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£236,658
Assets Total Liabilities
£68,287
Assets Current Investment
0
Assets Total Assets And Liabilities
£168,371
Creditors One Year Total Current
68287
Creditors Falling Due After One Year
0
Assets Cash
£189,760
Funds Endowment
0
Funds Unrestricted
144048
Funds Restricted
24323
Funds Total
168371
Count Employees
25
Charity Only Accounts
Yes

06 Official extract

Charity Area Of Operation

Geographic Area Type
Region
Geographic Area Description
Throughout England And Wales
Welsh Ind
No

07 Official extract

Charity Classification

Classification Code
203
Classification Type
Who
Classification Description
People With Disabilities
Classification Code
103
Classification Type
What
Classification Description
The Advancement Of Health Or Saving Of Lives
Classification Code
113
Classification Type
What
Classification Description
Economic/community Development/employment
Classification Code
201
Classification Type
Who
Classification Description
Children/young People
Classification Code
104
Classification Type
What
Classification Description
Disability
Classification Code
307
Classification Type
How
Classification Description
Provides Advocacy/advice/information
Classification Code
306
Classification Type
How
Classification Description
Provides Services
Classification Code
102
Classification Type
What
Classification Description
Education/training
Classification Code
207
Classification Type
Who
Classification Description
The General Public/mankind
Classification Code
204
Classification Type
Who
Classification Description
People Of A Particular Ethnic Or Racial Origin
Classification Code
105
Classification Type
What
Classification Description
The Prevention Or Relief Of Poverty
Classification Code
202
Classification Type
Who
Classification Description
Elderly/old People
Classification Code
101
Classification Type
What
Classification Description
General Charitable Purposes
Classification Code
107
Classification Type
What
Classification Description
Accommodation/housing

08 Official extract

Charity Event History

Charity Name
PEMBROKESHIRE CITIZENS ADVICE BUREAU
Charity Event Order
1
Event Type
Standard registration
Date Of Event
2007-12-03T00:00:00

09 Official extract

Charity Governing Document

Governing Document Description
MEMORANDUM AND ARTICLES OF ASSOCIATION ARTICLES INCORPORATED 3 SEPTEMBER 2007 as amended on 21 May 2018 as amended on 13 Oct 2026
Charitable Objects
The Charity's objects are to promote any charitable purpose for the public benefit by the advancement of education, the protection and preservation of health and the relief of poverty, sickness and distress in particular, but without limitation, for the benefit of the community in Wales (the area of benefit)
Area Of Benefit
PEMBROKESHIRE

10 Official extract

Charity Other Regulators

Regulator Order
1
Regulator Name
Financial Conduct Authority

11 Official extract

Charity Policy

Policy Name
Paying staff
Policy Name
Volunteer management
Policy Name
Campaigns and political activity policy and procedures
Policy Name
Trustee conflicts of interest policy and procedures
Policy Name
Serious incident reporting policy and procedures
Policy Name
Complaints handling
Policy Name
Internal risk management policy and procedures
Policy Name
Engaging external speakers at charity events policy and procedures
Policy Name
Internal charity financial controls policy and procedures
Policy Name
Complaints policy and procedures
Policy Name
Bullying and harassment policy and procedures
Policy Name
Conflicting interests
Policy Name
Trustee expenses policy and procedures
Policy Name
Financial reserves policy and procedures
Policy Name
Risk management
Policy Name
Safeguarding vulnerable beneficiaries
Policy Name
Investing charity funds policy and procedures
Policy Name
Social media policy and procedures
Policy Name
Safeguarding policy and procedures