CITIZENS ADVICE SUNDERLAND — Charity Commission profile

01 Identity

Registration and reporting

Registration status: Registered
Reporting status: Submission Received
Charity type: Charitable company
Registered: 14 December 2007
Removed: Not supplied
Company number supplied: 06347304
Financial period: 1 April 2024 – 31 March 2025
Latest income: £844,822
Latest expenditure: £818,085
Gift Aid: Yes
Owns or uses land: Yes
In administration: No
Insolvent: No
CIO: No

Public contact address: Citizens Advice Sunderland, 5a Waterloo Place, SUNDERLAND, SR1 3HT

Website recorded by the regulator: www.citizensadvicesunderland.org.uk (displayed as text)

02 Activities

What the charity does

Provision of free and impartial advice to the community of Washington, Sunderland and the surrounding areas

03 Official extract

Charity Annual Return History

Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Cycle Reference: AR25
Reporting Due Date: 31 January 2026
Date Annual Return Received: 14 January 2026
Date Accounts Received: 14 January 2026
Total Gross Income: £844,822
Total Gross Expenditure: £818,085

Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Cycle Reference: AR24
Reporting Due Date: 31 January 2025
Date Annual Return Received: 24 January 2025
Date Accounts Received: 24 January 2025
Total Gross Income: £783,241
Total Gross Expenditure: £647,510

Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Cycle Reference: AR23
Reporting Due Date: 31 January 2024
Date Annual Return Received: 15 April 2024
Date Accounts Received: 15 April 2024
Total Gross Income: £654,732
Total Gross Expenditure: £667,237

Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Cycle Reference: AR22
Reporting Due Date: 31 January 2023
Date Annual Return Received: 6 February 2023
Date Accounts Received: 23 March 2023
Total Gross Income: £849,229
Total Gross Expenditure: £796,243

Fin Period Start Date: 1 April 2020
Fin Period End Date: 31 March 2021
Ar Cycle Reference: AR21
Reporting Due Date: 31 January 2022
Date Annual Return Received: 18 January 2022
Date Accounts Received: 18 January 2022
Total Gross Income: £815,193
Total Gross Expenditure: £697,335

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind: Yes
Fin Period Order Number: 1
Ar Cycle Reference: AR25
Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Due Date: 31 January 2026
Ar Received Date: 14 January 2026
Total Gross Income: £844,822
Total Gross Expenditure: £818,085
Grant Making Is Main Activity: No
Count Govt Contracts: 0
Count Govt Grants: £7
Income From Government Grants: £639,857
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 4

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 2
Ar Cycle Reference: AR24
Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Due Date: 31 January 2025
Ar Received Date: 24 January 2025
Total Gross Income: £783,241
Total Gross Expenditure: £647,510
Grant Making Is Main Activity: No
Count Govt Contracts: 0
Count Govt Grants: £6
Income From Government Grants: £633,909
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 4

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 3
Ar Cycle Reference: AR23
Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Due Date: 31 January 2024
Ar Received Date: 15 April 2024
Total Gross Income: £654,732
Total Gross Expenditure: £667,237
Grant Making Is Main Activity: No
Count Govt Contracts: 0
Count Govt Grants: £3
Income From Government Grants: £344,197
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 3

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 4
Ar Cycle Reference: AR22
Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Due Date: 31 January 2023
Ar Received Date: 6 February 2023
Total Gross Income: £849,229
Total Gross Expenditure: £796,243
Charity Raises Funds From Public: Yes
Charity Professional Fundraiser: No
Charity Commercial Participator: No
Charity Receives Govt Funding Contracts: No
Charity Receives Govt Funding Grants: Yes
Count Govt Grants: £4
Income From Government Grants: £566,310
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 1

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 5
Ar Cycle Reference: AR21
Fin Period Start Date: 1 April 2020
Fin Period End Date: 31 March 2021
Ar Due Date: 31 January 2022
Ar Received Date: 18 January 2022
Total Gross Income: £815,193
Total Gross Expenditure: £697,335
Charity Raises Funds From Public: Yes
Charity Professional Fundraiser: No
Charity Commercial Participator: No
Charity Receives Govt Funding Contracts: No
Charity Receives Govt Funding Grants: Yes
Count Govt Grants: £3
Income From Government Grants: £633,079
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 6

05 Official extract

Charity Annual Return Partb

Latest Fin Period Submitted Ind: Yes
Fin Period Order Number: 1
Ar Cycle Reference: AR25
Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Due Date: 31 January 2026
Ar Received Date: 14 January 2026
Income Donations And Legacies: 30889
Income Other Trading Activities: 0
Income Charitable Activities: 639857
Income Investments: 37767
Income Other: 136309
Income Total Income And Endowments: 844822
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £0
Expenditure Charitable Expenditure: £817,726
Expenditure Other: 359
Expenditure Total: 818085
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 5876
Expenditure Support Costs: 266904
Expenditure Depreciation: 19145
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £760,152
Assets Total Fixed: 41321
Assets Own Use: 41321
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £1,113,333
Assets Total Liabilities: £29,528
Assets Current Investment: 0
Assets Total Assets And Liabilities: £1,125,126
Creditors One Year Total Current: 29528
Creditors Falling Due After One Year: 0
Assets Cash: £1,002,067
Funds Endowment: 0
Funds Unrestricted: 760152
Funds Restricted: 364974
Funds Total: 1125126
Count Employees: 29
Charity Only Accounts: Yes

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 2
Ar Cycle Reference: AR24
Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Due Date: 31 January 2025
Ar Received Date: 24 January 2025
Income Donations And Legacies: 2269
Income Other Trading Activities: 0
Income Charitable Activities: 633909
Income Investments: 25596
Income Other: 121467
Income Total Income And Endowments: 783241
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £0
Expenditure Charitable Expenditure: £646,938
Expenditure Other: 572
Expenditure Total: 647510
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 8679
Expenditure Support Costs: 155209
Expenditure Depreciation: 11692
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £647,941
Assets Total Fixed: 25511
Assets Own Use: 25511
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £1,108,943
Assets Total Liabilities: £36,065
Assets Current Investment: 0
Assets Total Assets And Liabilities: £1,098,389
Creditors One Year Total Current: 36065
Creditors Falling Due After One Year: 0
Assets Cash: £955,806
Funds Endowment: 0
Funds Unrestricted: 647941
Funds Restricted: 450448
Funds Total: 1098389
Count Employees: 23
Charity Only Accounts: Yes

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 3
Ar Cycle Reference: AR23
Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Due Date: 31 January 2024
Ar Received Date: 15 April 2024
Income Donations And Legacies: 260
Income Other Trading Activities: 0
Income Charitable Activities: 568339
Income Investments: 12065
Income Other: 74068
Income Total Income And Endowments: 654732
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £0
Expenditure Charitable Expenditure: £667,048
Expenditure Other: 189
Expenditure Total: 667237
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 5663
Expenditure Support Costs: 154816
Expenditure Depreciation: 1512
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £631,110
Assets Total Fixed: 30506
Assets Own Use: 30506
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £960,329
Assets Total Liabilities: £28,177
Assets Current Investment: 0
Assets Total Assets And Liabilities: £962,658
Creditors One Year Total Current: 28177
Creditors Falling Due After One Year: 0
Assets Cash: £875,085
Funds Endowment: 0
Funds Unrestricted: 631110
Funds Restricted: 331548
Funds Total: 962658
Count Employees: 24
Charity Only Accounts: Yes

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 4
Ar Cycle Reference: AR22
Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Due Date: 31 January 2023
Ar Received Date: 6 February 2023
Income Donations And Legacies: 631
Income Other Trading Activities: 0
Income Charitable Activities: 811334
Income Investments: 6287
Income Other: 30977
Income Total Income And Endowments: 849229
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £0
Expenditure Charitable Expenditure: £796,149
Expenditure Other: 94
Expenditure Total: 796243
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 5582
Expenditure Support Costs: 150124
Expenditure Depreciation: 2840
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £595,145
Assets Total Fixed: 39314
Assets Own Use: 39314
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £966,170
Assets Total Liabilities: £30,321
Assets Current Investment: 0
Assets Total Assets And Liabilities: £975,163
Creditors One Year Total Current: 30321
Creditors Falling Due After One Year: 0
Assets Cash: £928,673
Funds Endowment: 0
Funds Unrestricted: 595145
Funds Restricted: 380018
Funds Total: 975163
Count Employees: 26
Charity Only Accounts: Yes

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 5
Ar Cycle Reference: AR21
Fin Period Start Date: 1 April 2020
Fin Period End Date: 31 March 2021
Ar Due Date: 31 January 2022
Ar Received Date: 18 January 2022
Income Donations And Legacies: 1673
Income Other Trading Activities: 0
Income Charitable Activities: 805891
Income Investments: 7629
Income Other: 0
Income Total Income And Endowments: 815193
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £0
Expenditure Charitable Expenditure: £697,226
Expenditure Other: 109
Expenditure Total: 697335
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 4611
Expenditure Support Costs: 106245
Expenditure Depreciation: 14918
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £649,866
Assets Total Fixed: 20673
Assets Own Use: 20673
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £930,718
Assets Total Liabilities: £29,214
Assets Current Investment: 0
Assets Total Assets And Liabilities: £922,177
Creditors One Year Total Current: 29214
Creditors Falling Due After One Year: 0
Assets Cash: £885,858
Funds Endowment: 0
Funds Unrestricted: 649866
Funds Restricted: 272311
Funds Total: 922177
Count Employees: 26
Charity Only Accounts: Yes

06 Official extract

Charity Area Of Operation

Geographic Area Type: Local Authority
Geographic Area Description: Sunderland
Parent Geographic Area Type: Metropolitan Counties
Parent Geographic Area Description: Tyne And Wear
Welsh Ind: No

07 Official extract

Charity Classification

Classification Code: 204
Classification Type: Who
Classification Description: People Of A Particular Ethnic Or Racial Origin

Classification Code: 207
Classification Type: Who
Classification Description: The General Public/mankind

Classification Code: 202
Classification Type: Who
Classification Description: Elderly/old People

Classification Code: 104
Classification Type: What
Classification Description: Disability

Classification Code: 101
Classification Type: What
Classification Description: General Charitable Purposes

Classification Code: 307
Classification Type: How
Classification Description: Provides Advocacy/advice/information

Classification Code: 203
Classification Type: Who
Classification Description: People With Disabilities

Classification Code: 105
Classification Type: What
Classification Description: The Prevention Or Relief Of Poverty

Classification Code: 107
Classification Type: What
Classification Description: Accommodation/housing

Classification Code: 201
Classification Type: Who
Classification Description: Children/young People

08 Official extract

Charity Event History

Charity Name: CITIZENS ADVICE SUNDERLAND
Charity Event Order: 1
Event Type: Standard registration
Date Of Event: 2007-12-14T00:00:00

09 Official extract

Charity Governing Document

Governing Document Description: MEMORANDUM AND ARTICLES INCORPORATED 20 AUG 2007AS AMENDED BY CERTIFICATE OF INCORPORATION ON CHANGE OF NAME DATED 06 MAR 2010AS AMENDED BY SPECIAL RESOLUTION REGISTERED AT COMPANIES HOUSE ON 19 JUL 2023
Charitable Objects: To promote any charitable purpose for the public benefit by the advancement of education, the protection and preservation of health and the relief of poverty, sickness and distress in particular, but without limitation, for the benefit of the community in Sunderland and surrounding areas.
Area Of Benefit: SUNDERLAND AND SURROUNDING AREAS.

10 Official extract

Charity Other Names

Charity Name Id: 497035
Charity Name Type: Previous name
Charity Name: WASHINGTON CITIZENS ADVICE BUREAU

11 Official extract

Charity Other Regulators

Regulator Order: 1
Regulator Name: Financial Conduct Authority

12 Official extract

Charity Policy

Policy Name: Serious incident reporting policy and procedures

Policy Name: Safeguarding policy and procedures

Policy Name: Investing charity funds policy and procedures

Policy Name: Trustee expenses policy and procedures

Policy Name: Internal charity financial controls policy and procedures

Policy Name: Complaints handling

Policy Name: Safeguarding vulnerable beneficiaries

Policy Name: Complaints policy and procedures

Policy Name: Engaging external speakers at charity events policy and procedures

Policy Name: Paying staff

Policy Name: Campaigns and political activity policy and procedures

Policy Name: Trustee conflicts of interest policy and procedures

Policy Name: Volunteer management

Policy Name: Bullying and harassment policy and procedures

Policy Name: Investment

Policy Name: Financial reserves policy and procedures

Policy Name: Risk management

Policy Name: Social media policy and procedures

Policy Name: Conflicting interests

Policy Name: Internal risk management policy and procedures