BritDB

CCEW Charity Commission profile

CITIZENS ADVICE HAMPSHIRE

Registered charity 1122695 · organisation 4036901

01 Identity

Registration and reporting

Registration status
Registered
Reporting status
Submission Received
Charity type
Charitable company
Registered
8 February 2008
Removed
Not supplied
Company number supplied
06435678
Financial period
1 April 2024 – 31 March 2025
Latest income
£1,699,767
Latest expenditure
£1,613,396
Gift Aid
No
Owns or uses land
No
In administration
No
Insolvent
No
CIO
No

Public contact address: Morris Crocker Ltd, Lake House 2 Port Way, Port Solent, Portsmouth, Hampshire, PO6 4TY

Website recorded by the regulator: www.citahants.org (displayed as text)

02 Activities

What the charity does

Citizens Advice Hampshire acts as a consortium of all Citizens Advice Bureaux in Hampshire, Portsmouth and Isle of Wight. It works to build the capacity of the service, develop new services that meet client needs and works to improve the impact of the service by promotion, networking and social policy campaigning

03 Official extract

Charity Annual Return History

Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Cycle Reference
AR25
Reporting Due Date
31 January 2026
Date Annual Return Received
1 December 2025
Date Accounts Received
1 December 2025
Total Gross Income
£1,699,767
Total Gross Expenditure
£1,613,396
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Cycle Reference
AR24
Reporting Due Date
31 January 2025
Date Annual Return Received
29 January 2025
Date Accounts Received
29 January 2025
Total Gross Income
£901,920
Total Gross Expenditure
£947,952
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Cycle Reference
AR23
Reporting Due Date
31 January 2024
Date Annual Return Received
30 January 2024
Date Accounts Received
30 January 2024
Total Gross Income
£960,848
Total Gross Expenditure
£874,213
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Cycle Reference
AR22
Reporting Due Date
31 January 2023
Date Annual Return Received
17 December 2022
Date Accounts Received
17 December 2022
Total Gross Income
£829,927
Total Gross Expenditure
£780,997
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Cycle Reference
AR21
Reporting Due Date
31 January 2022
Date Annual Return Received
6 December 2021
Date Accounts Received
6 December 2021
Total Gross Income
£758,198
Total Gross Expenditure
£640,117

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
1 December 2025
Total Gross Income
£1,699,767
Total Gross Expenditure
£1,613,396
Grant Making Is Main Activity
Yes
Count Govt Contracts
0
Count Govt Grants
£2
Income From Government Grants
£175,389
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
0
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
29 January 2025
Total Gross Income
£901,920
Total Gross Expenditure
£947,952
Grant Making Is Main Activity
No
Count Govt Contracts
0
Count Govt Grants
£64,703
Income From Government Grants
£64,703
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
0
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
30 January 2024
Total Gross Income
£960,848
Total Gross Expenditure
£874,213
Grant Making Is Main Activity
No
Count Govt Contracts
67500
Count Govt Grants
£1
Income From Government Contracts
67500
Income From Government Grants
£63,000
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
0
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
17 December 2022
Total Gross Income
£829,927
Total Gross Expenditure
£780,997
Charity Raises Funds From Public
No
Charity Receives Govt Funding Contracts
No
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£3
Income From Government Grants
£242,400
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
0
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
6 December 2021
Total Gross Income
£758,198
Total Gross Expenditure
£640,117
Charity Raises Funds From Public
No
Charity Receives Govt Funding Contracts
No
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£2
Income From Government Grants
£113,350
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
0

05 Official extract

Charity Annual Return Partb

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
1 December 2025
Income Donations And Legacies
1666302
Income Other Trading Activities
0
Income Charitable Activities
0
Income Investments
33465
Income Other
0
Income Total Income And Endowments
1699767
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£1,613,396
Expenditure Other
0
Expenditure Total
1613396
Expenditure Investment Management
0
Expenditure Grants Institution
1375687
Expenditure Governance
7601
Expenditure Support Costs
52864
Expenditure Depreciation
0
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£302,497
Assets Total Fixed
0
Assets Own Use
0
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£1,195,279
Assets Total Liabilities
£419,972
Assets Current Investment
0
Assets Total Assets And Liabilities
£775,307
Creditors One Year Total Current
419972
Creditors Falling Due After One Year
0
Assets Cash
£1,054,231
Funds Endowment
0
Funds Unrestricted
302497
Funds Restricted
472810
Funds Total
775307
Count Employees
5
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
29 January 2025
Income Donations And Legacies
0
Income Other Trading Activities
0
Income Charitable Activities
901920
Income Investments
0
Income Other
0
Income Total Income And Endowments
901920
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£947,952
Expenditure Other
0
Expenditure Total
947952
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
4956
Expenditure Support Costs
18833
Expenditure Depreciation
0
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£257,243
Assets Total Fixed
0
Assets Own Use
0
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£952,548
Assets Total Liabilities
£263,612
Assets Current Investment
0
Assets Total Assets And Liabilities
£688,936
Creditors One Year Total Current
263612
Creditors Falling Due After One Year
0
Assets Cash
£758,575
Funds Endowment
0
Funds Unrestricted
257243
Funds Restricted
431693
Funds Total
688936
Count Employees
4
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
30 January 2024
Income Donations And Legacies
0
Income Other Trading Activities
0
Income Charitable Activities
951503
Income Investments
0
Income Other
9345
Income Total Income And Endowments
960848
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£874,213
Expenditure Other
0
Expenditure Total
874213
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
0
Expenditure Support Costs
17512
Expenditure Depreciation
0
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£734,967
Assets Total Fixed
0
Assets Own Use
0
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£942,353
Assets Total Liabilities
£207,386
Assets Current Investment
0
Assets Total Assets And Liabilities
£734,967
Creditors One Year Total Current
207386
Creditors Falling Due After One Year
0
Assets Cash
£774,930
Funds Endowment
0
Funds Unrestricted
231833
Funds Restricted
503134
Funds Total
734967
Count Employees
5
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
17 December 2022
Income Donations And Legacies
530
Income Other Trading Activities
0
Income Charitable Activities
826549
Income Investments
2848
Income Other
0
Income Total Income And Endowments
829927
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£780,997
Expenditure Other
0
Expenditure Total
780997
Expenditure Investment Management
0
Expenditure Grants Institution
561985
Expenditure Governance
3401
Expenditure Support Costs
15712
Expenditure Depreciation
0
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£206,061
Assets Total Fixed
0
Assets Own Use
0
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£771,678
Assets Total Liabilities
£123,346
Assets Current Investment
0
Assets Total Assets And Liabilities
£648,332
Creditors One Year Total Current
123346
Creditors Falling Due After One Year
0
Assets Cash
£659,424
Funds Endowment
0
Funds Unrestricted
206061
Funds Restricted
442271
Funds Total
648332
Count Employees
7
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
6 December 2021
Income Donations And Legacies
25
Income Other Trading Activities
0
Income Charitable Activities
756077
Income Investments
2096
Income Other
0
Income Total Income And Endowments
758198
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£640,117
Expenditure Other
0
Expenditure Total
640117
Expenditure Investment Management
0
Expenditure Grants Institution
501948
Expenditure Governance
2220
Expenditure Support Costs
9156
Expenditure Depreciation
0
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£208,713
Assets Total Fixed
0
Assets Own Use
0
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£768,461
Assets Total Liabilities
£169,059
Assets Current Investment
550967
Assets Total Assets And Liabilities
£599,402
Creditors One Year Total Current
169059
Creditors Falling Due After One Year
0
Assets Cash
£191,879
Funds Endowment
0
Funds Unrestricted
208713
Funds Restricted
390689
Funds Total
599402
Count Employees
4
Charity Only Accounts
Yes

06 Official extract

Charity Area Of Operation

Geographic Area Type
Local Authority
Geographic Area Description
Hampshire
Welsh Ind
No
Geographic Area Type
Local Authority
Geographic Area Description
Isle Of Wight
Welsh Ind
No
Geographic Area Type
Local Authority
Geographic Area Description
Portsmouth City
Welsh Ind
No
Geographic Area Type
Local Authority
Geographic Area Description
Surrey
Welsh Ind
No
Geographic Area Type
Local Authority
Geographic Area Description
Southampton City
Welsh Ind
No

07 Official extract

Charity Classification

Classification Code
308
Classification Type
How
Classification Description
Sponsors Or Undertakes Research
Classification Code
306
Classification Type
How
Classification Description
Provides Services
Classification Code
105
Classification Type
What
Classification Description
The Prevention Or Relief Of Poverty
Classification Code
203
Classification Type
Who
Classification Description
People With Disabilities
Classification Code
204
Classification Type
Who
Classification Description
People Of A Particular Ethnic Or Racial Origin
Classification Code
205
Classification Type
Who
Classification Description
Other Charities Or Voluntary Bodies
Classification Code
117
Classification Type
What
Classification Description
Other Charitable Purposes
Classification Code
101
Classification Type
What
Classification Description
General Charitable Purposes
Classification Code
309
Classification Type
How
Classification Description
Acts As An Umbrella Or Resource Body
Classification Code
202
Classification Type
Who
Classification Description
Elderly/old People
Classification Code
207
Classification Type
Who
Classification Description
The General Public/mankind
Classification Code
307
Classification Type
How
Classification Description
Provides Advocacy/advice/information
Classification Code
115
Classification Type
What
Classification Description
Human Rights/religious Or Racial Harmony/equality Or Diversity
Classification Code
305
Classification Type
How
Classification Description
Provides Buildings/facilities/open Space
Classification Code
113
Classification Type
What
Classification Description
Economic/community Development/employment

08 Official extract

Charity Event History

Charity Name
CITIZENS ADVICE HAMPSHIRE
Charity Event Order
1
Event Type
Standard registration
Date Of Event
2008-02-08T00:00:00

09 Official extract

Charity Governing Document

Governing Document Description
MEMORANDUM AND ARTICLES INCORPORATED 23/11/2007AS AMENDED BY SPECIAL RESOLUTION(S) DATED 08/11/2011 as amended on 14 Nov 2018
Charitable Objects
TO PROMOTE ANY CHARITABLE PURPOSE FOR THE BENEFIT OF THE COMMUNITY IN HAMPSHIRE AND SURROUNDING AREAS ('THE AREA OF BENEFIT') BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS
Area Of Benefit
HAMPSHIRE

10 Official extract

Charity Policy

Policy Name
Complaints policy and procedures
Policy Name
Conflicting interests
Policy Name
Social media policy and procedures
Policy Name
Bullying and harassment policy and procedures
Policy Name
Internal risk management policy and procedures
Policy Name
Safeguarding vulnerable beneficiaries
Policy Name
Trustee expenses policy and procedures
Policy Name
Financial reserves policy and procedures
Policy Name
Trustee conflicts of interest policy and procedures
Policy Name
Paying staff
Policy Name
Internal charity financial controls policy and procedures
Policy Name
Risk management
Policy Name
Safeguarding policy and procedures
Policy Name
Complaints handling