HEAR US — Charity Commission profile

01 Identity

Registration and reporting

Registration status: Registered
Reporting status: Submission Received
Charity type: Charitable company
Registered: 15 April 2010
Removed: Not supplied
Company number supplied: 06891337
Financial period: 1 April 2024 – 31 March 2025
Latest income: £338,501
Latest expenditure: £364,170
Gift Aid: Yes
Owns or uses land: Yes
In administration: No
Insolvent: No
CIO: No

Public contact address: Orhard House, 15a Purley Road, South Croydon, Surrey, ---, CR2 6EZ

Website recorded by the regulator: www.hear-us.org (displayed as text)

02 Activities

What the charity does

Hear Us is Croydon's Mental Health Service User Group which acts as a coordinating body to facilitate, and ensure service users involvement in, the planning, delivery and monitoring of mental health services in Croydon. Helping to improve the quality of the services commissioned and delivered in Croydon objectives

03 Official extract

Charity Annual Return History

Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Cycle Reference: AR25
Reporting Due Date: 31 January 2026
Date Annual Return Received: 24 January 2026
Date Accounts Received: 24 January 2026
Total Gross Income: £338,501
Total Gross Expenditure: £364,170

Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Cycle Reference: AR24
Reporting Due Date: 31 January 2025
Date Annual Return Received: 24 January 2025
Date Accounts Received: 24 January 2025
Total Gross Income: £361,689
Total Gross Expenditure: £300,499

Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Cycle Reference: AR23
Reporting Due Date: 31 January 2024
Date Annual Return Received: 18 January 2024
Date Accounts Received: 18 January 2024
Total Gross Income: £260,933
Total Gross Expenditure: £242,908

Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Cycle Reference: AR22
Reporting Due Date: 31 January 2023
Date Annual Return Received: 13 January 2023
Date Accounts Received: 13 January 2023
Total Gross Income: £244,729
Total Gross Expenditure: £181,004

Fin Period Start Date: 1 April 2020
Fin Period End Date: 31 March 2021
Ar Cycle Reference: AR21
Reporting Due Date: 31 January 2022
Date Annual Return Received: 13 January 2022
Date Accounts Received: 13 January 2022
Total Gross Income: £191,528
Total Gross Expenditure: £147,183

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind: Yes
Fin Period Order Number: 1
Ar Cycle Reference: AR25
Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Due Date: 31 January 2026
Ar Received Date: 24 January 2026
Total Gross Income: £338,501
Total Gross Expenditure: £364,170
Grant Making Is Main Activity: No
Count Govt Contracts: 0
Count Govt Grants: £0
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 25

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 2
Ar Cycle Reference: AR24
Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Due Date: 31 January 2025
Ar Received Date: 24 January 2025
Total Gross Income: £361,689
Total Gross Expenditure: £300,499
Grant Making Is Main Activity: No
Count Govt Contracts: 2
Count Govt Grants: £0
Income From Government Contracts: 139099
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 30

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 3
Ar Cycle Reference: AR23
Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Due Date: 31 January 2024
Ar Received Date: 18 January 2024
Total Gross Income: £260,933
Total Gross Expenditure: £242,908
Grant Making Is Main Activity: No
Count Govt Contracts: 1
Count Govt Grants: £0
Income From Government Contracts: 106999
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 35

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 4
Ar Cycle Reference: AR22
Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Due Date: 31 January 2023
Ar Received Date: 13 January 2023
Total Gross Income: £244,729
Total Gross Expenditure: £181,004
Charity Raises Funds From Public: Yes
Charity Professional Fundraiser: No
Charity Commercial Participator: No
Charity Receives Govt Funding Contracts: Yes
Count Govt Contracts: 1
Charity Receives Govt Funding Grants: No
Income From Government Contracts: 106999
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 20

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 5
Ar Cycle Reference: AR21
Fin Period Start Date: 1 April 2020
Fin Period End Date: 31 March 2021
Ar Due Date: 31 January 2022
Ar Received Date: 13 January 2022
Total Gross Income: £191,528
Total Gross Expenditure: £147,183
Charity Raises Funds From Public: Yes
Charity Professional Fundraiser: No
Charity Commercial Participator: No
Charity Receives Govt Funding Contracts: No
Charity Receives Govt Funding Grants: Yes
Count Govt Grants: £2
Income From Government Grants: £44,762
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 40

05 Official extract

Charity Area Of Operation

Geographic Area Type: Local Authority
Geographic Area Description: Lambeth
Parent Geographic Area Type: Metropolitan Counties
Parent Geographic Area Description: Greater London
Welsh Ind: No

Geographic Area Type: Local Authority
Geographic Area Description: Croydon
Parent Geographic Area Type: Metropolitan Counties
Parent Geographic Area Description: Greater London
Welsh Ind: No

Geographic Area Type: Local Authority
Geographic Area Description: Southwark
Parent Geographic Area Type: Metropolitan Counties
Parent Geographic Area Description: Greater London
Welsh Ind: No

Geographic Area Type: Local Authority
Geographic Area Description: Lewisham
Parent Geographic Area Type: Metropolitan Counties
Parent Geographic Area Description: Greater London
Welsh Ind: No

06 Official extract

Charity Classification

Classification Code: 104
Classification Type: What
Classification Description: Disability

Classification Code: 203
Classification Type: Who
Classification Description: People With Disabilities

Classification Code: 307
Classification Type: How
Classification Description: Provides Advocacy/advice/information

Classification Code: 306
Classification Type: How
Classification Description: Provides Services

07 Official extract

Charity Event History

Charity Name: HEAR US
Charity Event Order: 1
Event Type: Standard registration
Date Of Event: 2010-04-15T00:00:00

08 Official extract

Charity Governing Document

Governing Document Description: MEMORANDUM AND ARTICLES OF ASSOCIATION INCORPORATED 29 APRIL 2009 AS AMENDED BY WRITTEN RESOLUTION REGISTERED AT COMPANIES HOUSE ON 1 MARCH 2010
Charitable Objects: 1 TO RELIEVE THE NEEDS OF PEOPLE LIVING IN THE LONDON BOROUGH OF CROYDON AND SURROUNDING AREAS WHO HAVE MENTAL HEALTH PROBLEMS BY THE PROVISION OF SERVICES AND ADVICE2 TO ADVANCE EDUCATION ABOUT MENTAL HEALTH FOR THE PUBLIC BENEFIT IN THE LONDON BOROUGH OF CROYDON AND SURROUNDING AREAS WITH THE OBJECT OF CREATING AWARENESS AND REDUCING THE STIGMA ATTACHED TO MENTAL HEALTH
Area Of Benefit: UNDEFINED. IN PRACTICE, LOCAL.

09 Official extract

Charity Policy

Policy Name: Safeguarding vulnerable beneficiaries

Policy Name: Trustee conflicts of interest policy and procedures

Policy Name: Paying staff

Policy Name: Volunteer management

Policy Name: Internal charity financial controls policy and procedures

Policy Name: Bullying and harassment policy and procedures

Policy Name: Financial reserves policy and procedures

Policy Name: Conflicting interests

Policy Name: Serious incident reporting policy and procedures

Policy Name: Social media policy and procedures

Policy Name: Safeguarding policy and procedures

Policy Name: Internal risk management policy and procedures

Policy Name: Risk management

Policy Name: Complaints handling

Policy Name: Complaints policy and procedures