HARLOW CITIZENS ADVICE BUREAU LIMITED — Charity Commission profile

01 Identity

Registration and reporting

Registration status: Registered
Reporting status: Submission Received
Charity type: Charitable company
Registered: 26 March 2010
Removed: Not supplied
Company number supplied: 07013193
Financial period: 1 April 2024 – 31 March 2025
Latest income: £639,524
Latest expenditure: £602,646
Gift Aid: No
Owns or uses land: Yes
In administration: No
Insolvent: No
CIO: No

Public contact address: Floor 2, Westgate House, West Square, Harlow, Essex, CM20 1YS

Website recorded by the regulator: www.harlowcitizensadvice.org.uk (displayed as text)

02 Activities

What the charity does

Our service provides free, independent, confidential, impartial advice and advocacy services to everyone within our community and surrounding areas both on general and specialist subjects.We are also able to use our national presence in order to lobby governments and local authorities on trends and concerns expressed or identified.

03 Official extract

Charity Annual Return History

Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Cycle Reference: AR25
Reporting Due Date: 31 January 2026
Date Annual Return Received: 6 January 2026
Date Accounts Received: 6 January 2026
Total Gross Income: £639,524
Total Gross Expenditure: £602,646

Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Cycle Reference: AR24
Reporting Due Date: 31 January 2025
Date Annual Return Received: 26 November 2024
Date Accounts Received: 26 November 2024
Total Gross Income: £491,279
Total Gross Expenditure: £536,326

Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Cycle Reference: AR23
Reporting Due Date: 31 January 2024
Date Annual Return Received: 9 January 2024
Date Accounts Received: 9 January 2024
Total Gross Income: £370,992
Total Gross Expenditure: £387,122

Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Cycle Reference: AR22
Reporting Due Date: 31 January 2023
Date Annual Return Received: 18 November 2022
Date Accounts Received: 18 November 2022
Total Gross Income: £417,578
Total Gross Expenditure: £382,825

Fin Period Start Date: 1 April 2020
Fin Period End Date: 31 March 2021
Ar Cycle Reference: AR21
Reporting Due Date: 31 January 2022
Date Annual Return Received: 8 November 2021
Date Accounts Received: 8 November 2021
Total Gross Income: £339,414
Total Gross Expenditure: £303,473

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind: Yes
Fin Period Order Number: 1
Ar Cycle Reference: AR25
Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Due Date: 31 January 2026
Ar Received Date: 6 January 2026
Total Gross Income: £639,524
Total Gross Expenditure: £602,646
Grant Making Is Main Activity: Yes
Count Govt Contracts: 1
Count Govt Grants: £5
Income From Government Contracts: 90000
Income From Government Grants: £93,144
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 18

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 2
Ar Cycle Reference: AR24
Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Due Date: 31 January 2025
Ar Received Date: 26 November 2024
Total Gross Income: £491,279
Total Gross Expenditure: £536,326
Grant Making Is Main Activity: No
Count Govt Contracts: 1
Count Govt Grants: £3
Income From Government Contracts: 90000
Income From Government Grants: £71,106
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 22

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 3
Ar Cycle Reference: AR23
Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Due Date: 31 January 2024
Ar Received Date: 9 January 2024
Total Gross Income: £370,992
Total Gross Expenditure: £387,122
Grant Making Is Main Activity: No
Count Govt Contracts: 1
Count Govt Grants: £4
Income From Government Contracts: 90000
Income From Government Grants: £59,936
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 15

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 4
Ar Cycle Reference: AR22
Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Due Date: 31 January 2023
Ar Received Date: 18 November 2022
Total Gross Income: £417,578
Total Gross Expenditure: £382,825
Charity Raises Funds From Public: No
Charity Receives Govt Funding Contracts: Yes
Count Govt Contracts: 4
Charity Receives Govt Funding Grants: Yes
Count Govt Grants: £5
Income From Government Contracts: 169194
Income From Government Grants: £125,683
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 18

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 5
Ar Cycle Reference: AR21
Fin Period Start Date: 1 April 2020
Fin Period End Date: 31 March 2021
Ar Due Date: 31 January 2022
Ar Received Date: 8 November 2021
Total Gross Income: £339,414
Total Gross Expenditure: £303,473
Charity Raises Funds From Public: No
Charity Receives Govt Funding Contracts: Yes
Count Govt Contracts: 2
Charity Receives Govt Funding Grants: Yes
Count Govt Grants: £6
Income From Government Contracts: 121067
Income From Government Grants: £82,901
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 24

05 Official extract

Charity Annual Return Partb

Latest Fin Period Submitted Ind: Yes
Fin Period Order Number: 1
Ar Cycle Reference: AR25
Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Due Date: 31 January 2026
Ar Received Date: 6 January 2026
Income Donations And Legacies: 3245
Income Other Trading Activities: 0
Income Charitable Activities: 628700
Income Investments: 7579
Income Other: 0
Income Total Income And Endowments: 639524
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £0
Expenditure Charitable Expenditure: £602,646
Expenditure Other: 0
Expenditure Total: 602646
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 0
Expenditure Support Costs: 0
Expenditure Depreciation: 0
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £85,000
Assets Total Fixed: 0
Assets Own Use: 0
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £259,981
Assets Total Liabilities: £64,556
Assets Current Investment: 0
Assets Total Assets And Liabilities: £195,425
Creditors One Year Total Current: 64556
Creditors Falling Due After One Year: 0
Assets Cash: £195,794
Funds Endowment: 0
Funds Unrestricted: 132198
Funds Restricted: 63227
Funds Total: 195425
Count Employees: 20
Charity Only Accounts: Yes

06 Official extract

Charity Area Of Operation

Geographic Area Type: Local Authority
Geographic Area Description: Essex
Welsh Ind: No

07 Official extract

Charity Classification

Classification Code: 101
Classification Type: What
Classification Description: General Charitable Purposes

Classification Code: 205
Classification Type: Who
Classification Description: Other Charities Or Voluntary Bodies

Classification Code: 117
Classification Type: What
Classification Description: Other Charitable Purposes

Classification Code: 107
Classification Type: What
Classification Description: Accommodation/housing

Classification Code: 307
Classification Type: How
Classification Description: Provides Advocacy/advice/information

Classification Code: 115
Classification Type: What
Classification Description: Human Rights/religious Or Racial Harmony/equality Or Diversity

Classification Code: 203
Classification Type: Who
Classification Description: People With Disabilities

Classification Code: 310
Classification Type: How
Classification Description: Other Charitable Activities

Classification Code: 206
Classification Type: Who
Classification Description: Other Defined Groups

Classification Code: 102
Classification Type: What
Classification Description: Education/training

Classification Code: 113
Classification Type: What
Classification Description: Economic/community Development/employment

Classification Code: 204
Classification Type: Who
Classification Description: People Of A Particular Ethnic Or Racial Origin

Classification Code: 202
Classification Type: Who
Classification Description: Elderly/old People

Classification Code: 105
Classification Type: What
Classification Description: The Prevention Or Relief Of Poverty

Classification Code: 207
Classification Type: Who
Classification Description: The General Public/mankind

Classification Code: 201
Classification Type: Who
Classification Description: Children/young People

08 Official extract

Charity Event History

Charity Name: HARLOW CITIZENS ADVICE BUREAU LIMITED
Charity Event Order: 1
Event Type: Standard registration
Date Of Event: 2010-03-26T00:00:00

09 Official extract

Charity Governing Document

Governing Document Description: MEMORANDUM AND ARTICLES OF ASSOCIATION INCORPORATED 8 SEPTEMBER 2009 as amended on 29 Oct 2025
Charitable Objects: THE CHARITY'S OBJECTS ARE TO PROMOTE ANY CHARITABLE PURPOSE FOR THEPUBLIC BENEFIT BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION ANDPRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS ANDDISTRESS IN PARTICULAR, BUT WITHOUT LIMITATION, FOR THE BENEFIT OF THECOMMUNITY IN HARLOW AND SURROUNDING AREAS.
Area Of Benefit: HARLOW

10 Official extract

Charity Other Regulators

Regulator Order: 1
Regulator Name: Financial Conduct Authority

11 Official extract

Charity Policy

Policy Name: Bullying and harassment policy and procedures

Policy Name: Risk management

Policy Name: Trustee expenses policy and procedures

Policy Name: Campaigns and political activity policy and procedures

Policy Name: Investment

Policy Name: Financial reserves policy and procedures

Policy Name: Complaints handling

Policy Name: Trustee conflicts of interest policy and procedures

Policy Name: Internal charity financial controls policy and procedures

Policy Name: Serious incident reporting policy and procedures

Policy Name: Volunteer management

Policy Name: Safeguarding vulnerable beneficiaries

Policy Name: Complaints policy and procedures

Policy Name: Safeguarding policy and procedures

Policy Name: Social media policy and procedures

Policy Name: Paying staff

Policy Name: Internal risk management policy and procedures

Policy Name: Conflicting interests