Norfolk Neuro Support — Charity Commission profile

01 Identity

Registration and reporting

Registration status: Registered
Reporting status: Submission Received
Charity type: Charitable company
Registered: 30 September 2009
Removed: Not supplied
Company number supplied: 07000565
Financial period: 1 November 2024 – 31 October 2025
Latest income: £130,171
Latest expenditure: £127,900
Gift Aid: Yes
Owns or uses land: Yes
In administration: No
Insolvent: No
CIO: No

Public contact address: 5 Hurricane Way, NORWICH, NORFOLK, NR6 6EZ

Website recorded by the regulator: www.mstcn.org.uk (displayed as text)

02 Activities

What the charity does

Provision of a centre to provide therapies and help to those suffering from neurological conditions, particularly multiple sclerosis.

03 Official extract

Charity Annual Return History

Fin Period Start Date: 1 November 2024
Fin Period End Date: 31 October 2025
Ar Cycle Reference: AR25
Reporting Due Date: 31 August 2026
Date Annual Return Received: 19 August 2026
Date Accounts Received: 19 August 2026
Total Gross Income: £130,171
Total Gross Expenditure: £127,900

Fin Period Start Date: 1 November 2023
Fin Period End Date: 31 October 2024
Ar Cycle Reference: AR24
Reporting Due Date: 31 August 2025
Date Annual Return Received: 23 July 2025
Date Accounts Received: 23 July 2025
Total Gross Income: £131,009
Total Gross Expenditure: £141,687

Fin Period Start Date: 1 November 2022
Fin Period End Date: 31 October 2023
Ar Cycle Reference: AR23
Reporting Due Date: 31 August 2024
Date Annual Return Received: 24 July 2024
Date Accounts Received: 24 July 2024
Total Gross Income: £110,255
Total Gross Expenditure: £145,088

Fin Period Start Date: 1 November 2021
Fin Period End Date: 31 October 2022
Ar Cycle Reference: AR22
Reporting Due Date: 31 August 2023
Date Annual Return Received: 14 November 2023
Date Accounts Received: 14 November 2023
Total Gross Income: £137,460
Total Gross Expenditure: £131,260

Fin Period Start Date: 1 November 2020
Fin Period End Date: 31 October 2021
Ar Cycle Reference: AR21
Reporting Due Date: 31 August 2022
Date Annual Return Received: 21 June 2022
Date Accounts Received: 21 June 2022
Total Gross Income: £117,262
Total Gross Expenditure: £141,913

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind: Yes
Fin Period Order Number: 1
Ar Cycle Reference: AR25
Fin Period Start Date: 1 November 2024
Fin Period End Date: 31 October 2025
Ar Due Date: 31 August 2026
Ar Received Date: 19 August 2026
Total Gross Income: £130,171
Total Gross Expenditure: £127,900
Grant Making Is Main Activity: No
Count Govt Contracts: 0
Count Govt Grants: £0
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 18

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 2
Ar Cycle Reference: AR24
Fin Period Start Date: 1 November 2023
Fin Period End Date: 31 October 2024
Ar Due Date: 31 August 2025
Ar Received Date: 23 July 2025
Total Gross Income: £131,009
Total Gross Expenditure: £141,687
Grant Making Is Main Activity: No
Count Govt Contracts: 0
Count Govt Grants: £0
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 11

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 3
Ar Cycle Reference: AR23
Fin Period Start Date: 1 November 2022
Fin Period End Date: 31 October 2023
Ar Due Date: 31 August 2024
Ar Received Date: 24 July 2024
Total Gross Income: £110,255
Total Gross Expenditure: £145,088
Grant Making Is Main Activity: No
Count Govt Contracts: 0
Count Govt Grants: £0
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 11

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 4
Ar Cycle Reference: AR22
Fin Period Start Date: 1 November 2021
Fin Period End Date: 31 October 2022
Ar Due Date: 31 August 2023
Ar Received Date: 14 November 2023
Total Gross Income: £137,460
Total Gross Expenditure: £131,260
Charity Raises Funds From Public: Yes
Charity Professional Fundraiser: No
Charity Commercial Participator: No
Charity Receives Govt Funding Contracts: No
Charity Receives Govt Funding Grants: No
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 9

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 5
Ar Cycle Reference: AR21
Fin Period Start Date: 1 November 2020
Fin Period End Date: 31 October 2021
Ar Due Date: 31 August 2022
Ar Received Date: 21 June 2022
Total Gross Income: £117,262
Total Gross Expenditure: £141,913
Charity Raises Funds From Public: Yes
Charity Professional Fundraiser: No
Charity Commercial Participator: No
Charity Receives Govt Funding Contracts: No
Charity Receives Govt Funding Grants: No
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 12

05 Official extract

Charity Area Of Operation

Geographic Area Type: Local Authority
Geographic Area Description: Norfolk
Welsh Ind: No

06 Official extract

Charity Classification

Classification Code: 104
Classification Type: What
Classification Description: Disability

Classification Code: 307
Classification Type: How
Classification Description: Provides Advocacy/advice/information

Classification Code: 305
Classification Type: How
Classification Description: Provides Buildings/facilities/open Space

Classification Code: 203
Classification Type: Who
Classification Description: People With Disabilities

Classification Code: 103
Classification Type: What
Classification Description: The Advancement Of Health Or Saving Of Lives

Classification Code: 306
Classification Type: How
Classification Description: Provides Services

07 Official extract

Charity Event History

Charity Name: Norfolk Neuro Support
Charity Event Order: 1
Event Type: Standard registration
Date Of Event: 2009-09-30T00:00:00

08 Official extract

Charity Governing Document

Governing Document Description: MEMORANDUM AND ARTICLES INCORPORATED 12/08/2009AS AMENDED BY SPECIAL RESOLUTION(S) DATED 06/12/2011 as amended on 14 Mar 2026
Charitable Objects: TO ESTABLISH AND RUN A CENTRE TO PROVIDE TREATMENT CARE AND EDUCATION FOR PEOPLE WITH DISABLING CONDITIONS, THEIR FAMILY AND CARERS SO THEY CAN MAINTAIN INDEPENDENT LIVING.
Area Of Benefit: UNDEFINED. IN PRACTICE, LOCAL

09 Official extract

Charity Other Names

Charity Name Id: 503069
Charity Name Type: Previous name
Charity Name: INDEPENDENT LIFE CENTRE NORWICH LIMITED

Charity Name Id: 503068
Charity Name Type: Previous name
Charity Name: ILC

Charity Name Id: 516131
Charity Name Type: Previous name
Charity Name: MS THERAPY CENTRE, NORFOLK LTD

10 Official extract

Charity Policy

Policy Name: Serious incident reporting policy and procedures

Policy Name: Complaints policy and procedures

Policy Name: Volunteer management

Policy Name: Bullying and harassment policy and procedures

Policy Name: Internal charity financial controls policy and procedures

Policy Name: Safeguarding policy and procedures

Policy Name: Trustee expenses policy and procedures

Policy Name: Social media policy and procedures

Policy Name: Complaints handling

Policy Name: Internal risk management policy and procedures

Policy Name: Paying staff

Policy Name: Safeguarding vulnerable beneficiaries

Policy Name: Conflicting interests

Policy Name: Trustee conflicts of interest policy and procedures