EL TELEFONO DE LA ESPERANZA — Charity Commission profile

01 Identity

Registration and reporting

Registration status: Registered
Reporting status: Submission Received
Charity type: Charitable company
Registered: 17 January 2012
Removed: Not supplied
Company number supplied: 06910719
Financial period: 1 June 2024 – 31 May 2025
Latest income: £11,093
Latest expenditure: £11,075
Gift Aid: Yes
Owns or uses land: No
In administration: No
Insolvent: No
CIO: No

Public contact address: St. Pauls Church, Lorrimore Square, London, SE17 3QU

Website recorded by the regulator: www.voades.org.uk (displayed as text)

02 Activities

What the charity does

Phone line operation which is available to help people who are experiencing emotional crisis by providing them supportive intervention: face to face,workshops,courses in order to help people to overcome isolation, low self-esteem, depression, stress and family problems and young people whose mother tongue is Spanish and Portuguese. And also the integration and relations among the communities.

03 Official extract

Charity Annual Return History

Fin Period Start Date: 1 June 2024
Fin Period End Date: 31 May 2025
Ar Cycle Reference: AR25
Reporting Due Date: 31 March 2026
Date Annual Return Received: 31 March 2026
Total Gross Income: £11,093
Total Gross Expenditure: £11,075

Fin Period Start Date: 1 June 2023
Fin Period End Date: 31 May 2024
Ar Cycle Reference: AR24
Reporting Due Date: 31 March 2025
Date Annual Return Received: 31 March 2025
Total Gross Income: £7,123
Total Gross Expenditure: £8,301

Fin Period Start Date: 1 June 2022
Fin Period End Date: 31 May 2023
Ar Cycle Reference: AR23
Reporting Due Date: 31 March 2024
Date Annual Return Received: 11 April 2024
Date Accounts Received: 11 April 2024
Total Gross Income: £131,551
Total Gross Expenditure: £130,987

Fin Period Start Date: 1 June 2021
Fin Period End Date: 31 May 2022
Ar Cycle Reference: AR22
Reporting Due Date: 31 March 2023
Date Annual Return Received: 30 March 2023
Date Accounts Received: 30 March 2023
Total Gross Income: £122,984
Total Gross Expenditure: £132,971

Fin Period Start Date: 1 June 2020
Fin Period End Date: 31 May 2021
Ar Cycle Reference: AR21
Reporting Due Date: 31 March 2022
Date Annual Return Received: 1 June 2022
Date Accounts Received: 1 June 2022
Total Gross Income: £107,020
Total Gross Expenditure: £98,255

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind: Yes
Fin Period Order Number: 1
Ar Cycle Reference: AR25
Fin Period Start Date: 1 June 2024
Fin Period End Date: 31 May 2025
Ar Due Date: 31 March 2026
Ar Received Date: 31 March 2026
Total Gross Income: £11,093
Total Gross Expenditure: £11,075
Grant Making Is Main Activity: No
Count Govt Contracts: 0
Count Govt Grants: £0
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Count Volunteers: 35

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 3
Ar Cycle Reference: AR23
Fin Period Start Date: 1 June 2022
Fin Period End Date: 31 May 2023
Ar Due Date: 31 March 2024
Ar Received Date: 11 April 2024
Total Gross Income: £131,551
Total Gross Expenditure: £130,987
Grant Making Is Main Activity: Yes
Count Govt Contracts: 0
Count Govt Grants: £1
Income From Government Grants: £389
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Count Volunteers: 35

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 4
Ar Cycle Reference: AR22
Fin Period Start Date: 1 June 2021
Fin Period End Date: 31 May 2022
Ar Due Date: 31 March 2023
Ar Received Date: 30 March 2023
Total Gross Income: £122,984
Total Gross Expenditure: £132,971
Charity Raises Funds From Public: Yes
Charity Professional Fundraiser: No
Charity Commercial Participator: No
Charity Receives Govt Funding Contracts: No
Charity Receives Govt Funding Grants: No
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 25

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 5
Ar Cycle Reference: AR21
Fin Period Start Date: 1 June 2020
Fin Period End Date: 31 May 2021
Ar Due Date: 31 March 2022
Ar Received Date: 1 June 2022
Total Gross Income: £107,020
Total Gross Expenditure: £98,255
Charity Raises Funds From Public: Yes
Charity Professional Fundraiser: No
Charity Commercial Participator: No
Charity Receives Govt Funding Contracts: No
Charity Receives Govt Funding Grants: Yes
Count Govt Grants: £1
Income From Government Grants: £13,538
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 7

05 Official extract

Charity Area Of Operation

Geographic Area Type: Country
Geographic Area Description: Northern Ireland
Parent Geographic Area Type: Continent
Parent Geographic Area Description: Europe
Welsh Ind: No

Geographic Area Type: Country
Geographic Area Description: Scotland
Parent Geographic Area Type: Continent
Parent Geographic Area Description: Europe
Welsh Ind: No

Geographic Area Type: Region
Geographic Area Description: Throughout England And Wales
Welsh Ind: No

06 Official extract

Charity Classification

Classification Code: 308
Classification Type: How
Classification Description: Sponsors Or Undertakes Research

Classification Code: 103
Classification Type: What
Classification Description: The Advancement Of Health Or Saving Of Lives

Classification Code: 310
Classification Type: How
Classification Description: Other Charitable Activities

Classification Code: 201
Classification Type: Who
Classification Description: Children/young People

Classification Code: 102
Classification Type: What
Classification Description: Education/training

Classification Code: 305
Classification Type: How
Classification Description: Provides Buildings/facilities/open Space

Classification Code: 304
Classification Type: How
Classification Description: Provides Human Resources

Classification Code: 116
Classification Type: What
Classification Description: Recreation

Classification Code: 306
Classification Type: How
Classification Description: Provides Services

Classification Code: 204
Classification Type: Who
Classification Description: People Of A Particular Ethnic Or Racial Origin

Classification Code: 202
Classification Type: Who
Classification Description: Elderly/old People

Classification Code: 205
Classification Type: Who
Classification Description: Other Charities Or Voluntary Bodies

Classification Code: 115
Classification Type: What
Classification Description: Human Rights/religious Or Racial Harmony/equality Or Diversity

Classification Code: 307
Classification Type: How
Classification Description: Provides Advocacy/advice/information

Classification Code: 104
Classification Type: What
Classification Description: Disability

Classification Code: 203
Classification Type: Who
Classification Description: People With Disabilities

Classification Code: 117
Classification Type: What
Classification Description: Other Charitable Purposes

07 Official extract

Charity Event History

Charity Name: EL TELEFONO DE LA ESPERANZA
Charity Event Order: 1
Event Type: Standard registration
Date Of Event: 2012-01-17T00:00:00

08 Official extract

Charity Governing Document

Governing Document Description: MEMORANDUM AND ARTICLES INCORPORATED 20/05/2009AS AMENDED BY SPECIAL RESOLUTION REGISTERED AT COMPANIES HOUSE ON 31/10/2011
Charitable Objects: 1. THE PROMOTION OF GOOD HEALTH, RELIEF OF SICKNESS, POVERTY AND DISTRESS AND ADVANCEMENT OF EDUCATION OF SPANISH AND PORTUGUESE SPEAKING COMMUNITIES IN THE UK, IN PARTICULAR BUT NOT EXCLUSIVELY BY:A) A CONFIDENTIAL TELEPHONE HELPLINE, PROVIDING COUNSELLING AND ADVICE ON ISSUES INCLUDING LEGAL MATTERS, IMMIGRATION, ISOLATION, ALIENATION, EXPLOITATION, DOMESTIC VIOLENCE AND UNEMPLOYMENT;B) FACE TO FACE COUNSELLING;C) PARENTING COURSES; ANDD) CRISES PROGRAMMES INCLUDING THE GRIEVING PROCESS, COPING DURING SEPARATION, LEARNING TO LIVE WITH CHRONIC ILLNESS, DOMESTIC VIOLENCE, PREVENTION OF MENTAL HEALTH AND COURSES TO TACKLE SOCIAL ISOLATION.2. TO PROMOTE SOCIAL INCLUSION FOR THE PUBLIC BENEFIT BY WORKING WITH PEOPLE FROM THE SPANISH AND PORTUGUESE SPEAKING COMMUNITIES IN THE UK WHO ARE SOCIALLY EXCLUDED ON THE GROUNDS OF THEIR ETHNIC ORIGIN, TO RELIEVE THE NEEDS OF SUCH PEOPLE AND ASSIST THEM TO INTEGRATE INTO SOCIETY.3. TO ADVANCE IN LIFE AND HELP YOUNG PEOPLE THROUGH:A) THE PROVISION OF RECREATIONAL AND LEISURE TIME ACTIVITIES PROVIDED IN THE INTERESTS OF SOCIAL WELFARE, DESIGNED TO IMPROVE THEIR CONDITIONS OF LIFE; ANDB) PROVIDING SUPPORT AND ACTIVITIES WHICH DEVELOP THEIR SKILLS, CAPACITIES AND CAPABILITIES TO ENABLE THEM TO PARTICIPATE IN SOCIETY AS MATURE AND RESPONSIBLE INDIVIDUALS.

09 Official extract

Charity Other Names

Charity Name Id: 649439
Charity Name Type: Working name
Charity Name: Voces Amigas de Esperanza United Kingdom

10 Official extract

Charity Policy

Policy Name: Safeguarding policy and procedures

Policy Name: Trustee conflicts of interest policy and procedures

Policy Name: Internal charity financial controls policy and procedures

Policy Name: Complaints handling

Policy Name: Serious incident reporting policy and procedures

Policy Name: Bullying and harassment policy and procedures

Policy Name: Safeguarding vulnerable beneficiaries

Policy Name: Risk management

Policy Name: Complaints policy and procedures

Policy Name: Conflicting interests

Policy Name: Volunteer management

Policy Name: Internal risk management policy and procedures

Policy Name: Social media policy and procedures