Age Well East Ltd — Charity Commission profile

01 Identity

Registration and reporting

Registration status: Registered
Reporting status: Submission Received
Charity type: Charitable company
Registered: 15 June 2011
Removed: Not supplied
Company number supplied: 07517777
Financial period: 1 April 2024 – 31 March 2025
Latest income: £771,578
Latest expenditure: £835,135
Gift Aid: Yes
Owns or uses land: No
In administration: No
Insolvent: No
CIO: No

Public contact address: Room 18, Imperial House, 20-22 Rosemary Road, CLACTON-ON-SEA, Essex, CO15 1NZ

Website recorded by the regulator: https://www.agewelleast.org.uk (displayed as text)

02 Activities

What the charity does

Services for the general public and / or older people living in Essex and Suffolk. The services offered are: advice and support with claiming benefits, care, consumer, energy, advocacy and information: social clubs and friendship activity: mental health support, emotional support, end of life, bereavement and dementia support.

03 Official extract

Charity Annual Return History

Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Cycle Reference: AR25
Reporting Due Date: 31 January 2026
Date Annual Return Received: 29 October 2025
Date Accounts Received: 29 October 2025
Total Gross Income: £771,578
Total Gross Expenditure: £835,135

Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Cycle Reference: AR24
Reporting Due Date: 31 January 2025
Date Annual Return Received: 24 January 2025
Date Accounts Received: 24 January 2025
Total Gross Income: £1,034,473
Total Gross Expenditure: £1,173,389

Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Cycle Reference: AR23
Reporting Due Date: 31 January 2024
Date Annual Return Received: 26 January 2024
Date Accounts Received: 26 January 2024
Total Gross Income: £1,327,888
Total Gross Expenditure: £1,209,082

Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Cycle Reference: AR22
Reporting Due Date: 31 January 2023
Date Annual Return Received: 19 January 2023
Date Accounts Received: 19 January 2023
Total Gross Income: £775,649
Total Gross Expenditure: £771,685

Fin Period Start Date: 1 April 2020
Fin Period End Date: 31 March 2021
Ar Cycle Reference: AR21
Reporting Due Date: 31 January 2022
Date Annual Return Received: 27 January 2022
Date Accounts Received: 27 January 2022
Total Gross Income: £516,216
Total Gross Expenditure: £467,833

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind: Yes
Fin Period Order Number: 1
Ar Cycle Reference: AR25
Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Due Date: 31 January 2026
Ar Received Date: 29 October 2025
Total Gross Income: £771,578
Total Gross Expenditure: £835,135
Grant Making Is Main Activity: No
Count Govt Contracts: 1
Count Govt Grants: £6
Income From Government Contracts: 298473
Income From Government Grants: £100,059
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: Yes
Employees Salary Over 60k: No
Count Volunteers: 275

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 2
Ar Cycle Reference: AR24
Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Due Date: 31 January 2025
Ar Received Date: 24 January 2025
Total Gross Income: £1,034,473
Total Gross Expenditure: £1,173,389
Grant Making Is Main Activity: No
Count Govt Contracts: 2
Count Govt Grants: £7
Income From Government Contracts: 592219
Income From Government Grants: £126,897
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: Yes
Count Salary Band 60001 70000: 2
Count Volunteers: 396

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 3
Ar Cycle Reference: AR23
Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Due Date: 31 January 2024
Ar Received Date: 26 January 2024
Total Gross Income: £1,327,888
Total Gross Expenditure: £1,209,082
Grant Making Is Main Activity: No
Count Govt Contracts: 0
Count Govt Grants: £12
Income From Government Grants: £203,599
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: Yes
Count Salary Band 60001 70000: 1
Count Volunteers: 451

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 4
Ar Cycle Reference: AR22
Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Due Date: 31 January 2023
Ar Received Date: 19 January 2023
Total Gross Income: £775,649
Total Gross Expenditure: £771,685
Charity Raises Funds From Public: Yes
Charity Professional Fundraiser: No
Charity Commercial Participator: No
Charity Receives Govt Funding Contracts: No
Charity Receives Govt Funding Grants: Yes
Count Govt Grants: £13
Income From Government Grants: £76,803
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 361

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 5
Ar Cycle Reference: AR21
Fin Period Start Date: 1 April 2020
Fin Period End Date: 31 March 2021
Ar Due Date: 31 January 2022
Ar Received Date: 27 January 2022
Total Gross Income: £516,216
Total Gross Expenditure: £467,833
Charity Raises Funds From Public: Yes
Charity Professional Fundraiser: No
Charity Commercial Participator: No
Charity Receives Govt Funding Contracts: No
Charity Receives Govt Funding Grants: Yes
Count Govt Grants: £11
Income From Government Grants: £42,323
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 350

05 Official extract

Charity Annual Return Partb

Latest Fin Period Submitted Ind: Yes
Fin Period Order Number: 1
Ar Cycle Reference: AR25
Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Due Date: 31 January 2026
Ar Received Date: 29 October 2025
Income Donations And Legacies: 59562
Income Other Trading Activities: 0
Income Charitable Activities: 708659
Income Investments: 3357
Income Other: 0
Income Total Income And Endowments: 771578
Income Legacies: 500
Income Endowments: 0
Expenditure Raising Funds: £6,833
Expenditure Charitable Expenditure: £828,302
Expenditure Other: 0
Expenditure Total: 835135
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 2442
Expenditure Support Costs: 292640
Expenditure Depreciation: 14977
Gain Loss Investment: 3357
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £27,491
Assets Total Fixed: 8662
Assets Own Use: 8662
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £208,307
Assets Total Liabilities: £144,600
Assets Current Investment: 46276
Assets Total Assets And Liabilities: £72,369
Creditors One Year Total Current: 144600
Creditors Falling Due After One Year: 0
Assets Cash: £149,491
Funds Endowment: 0
Funds Unrestricted: 27491
Funds Restricted: 44878
Funds Total: 72369
Count Employees: 30
Charity Only Accounts: Yes

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 2
Ar Cycle Reference: AR24
Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Due Date: 31 January 2025
Ar Received Date: 24 January 2025
Income Donations And Legacies: 50983
Income Other Trading Activities: 0
Income Charitable Activities: 977912
Income Investments: 5578
Income Other: 0
Income Total Income And Endowments: 1034473
Income Legacies: 614
Income Endowments: 0
Expenditure Raising Funds: £6,494
Expenditure Charitable Expenditure: £1,166,895
Expenditure Other: 0
Expenditure Total: 1173389
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 0
Expenditure Support Costs: 437908
Expenditure Depreciation: 14761
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £135,926
Assets Total Fixed: 38182
Assets Own Use: 38182
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £242,290
Assets Total Liabilities: £144,546
Assets Current Investment: 0
Assets Total Assets And Liabilities: £135,926
Creditors One Year Total Current: 144546
Creditors Falling Due After One Year: 0
Assets Cash: £184,058
Funds Endowment: 0
Funds Unrestricted: 100777
Funds Restricted: 35149
Funds Total: 135926
Count Employees: 40
Charity Only Accounts: Yes

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 3
Ar Cycle Reference: AR23
Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Due Date: 31 January 2024
Ar Received Date: 26 January 2024
Income Donations And Legacies: 493875
Income Other Trading Activities: 0
Income Charitable Activities: 831969
Income Investments: 2044
Income Other: 0
Income Total Income And Endowments: 1327888
Income Legacies: 8786
Income Endowments: 0
Expenditure Raising Funds: £10,365
Expenditure Charitable Expenditure: £1,198,717
Expenditure Other: 0
Expenditure Total: 1209082
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 0
Expenditure Support Costs: 476870
Expenditure Depreciation: 18989
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £157,181
Assets Total Fixed: 52943
Assets Own Use: 52943
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £742,025
Assets Total Liabilities: £520,126
Assets Current Investment: 0
Assets Total Assets And Liabilities: £274,842
Creditors One Year Total Current: 520126
Creditors Falling Due After One Year: 0
Assets Cash: £673,441
Funds Endowment: 0
Funds Unrestricted: 157182
Funds Restricted: 117660
Funds Total: 274842
Count Employees: 34
Charity Only Accounts: Yes

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 4
Ar Cycle Reference: AR22
Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Due Date: 31 January 2023
Ar Received Date: 19 January 2023
Income Donations And Legacies: 230823
Income Other Trading Activities: 0
Income Charitable Activities: 544744
Income Investments: 82
Income Other: 0
Income Total Income And Endowments: 775649
Income Legacies: 2115
Income Endowments: 0
Expenditure Raising Funds: £204
Expenditure Charitable Expenditure: £765,771
Expenditure Other: 5710
Expenditure Total: 771685
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 3151
Expenditure Support Costs: 285512
Expenditure Depreciation: 20192
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £145,705
Assets Total Fixed: 46922
Assets Own Use: 46922
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £1,077,687
Assets Total Liabilities: £968,573
Assets Current Investment: 0
Assets Total Assets And Liabilities: £156,036
Creditors One Year Total Current: 968573
Creditors Falling Due After One Year: 0
Assets Cash: £877,911
Funds Endowment: 0
Funds Unrestricted: 145705
Funds Restricted: 10331
Funds Total: 156036
Count Employees: 33
Charity Only Accounts: Yes

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 5
Ar Cycle Reference: AR21
Fin Period Start Date: 1 April 2020
Fin Period End Date: 31 March 2021
Ar Due Date: 31 January 2022
Ar Received Date: 27 January 2022
Income Donations And Legacies: 197739
Income Other Trading Activities: 0
Income Charitable Activities: 318353
Income Investments: 124
Income Other: 0
Income Total Income And Endowments: 516216
Income Legacies: 100953
Income Endowments: 0
Expenditure Raising Funds: £0
Expenditure Charitable Expenditure: £464,804
Expenditure Other: 3029
Expenditure Total: 467833
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 0
Expenditure Support Costs: 141050
Expenditure Depreciation: 16960
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £133,335
Assets Total Fixed: 49917
Assets Own Use: 49917
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £575,317
Assets Total Liabilities: £473,162
Assets Current Investment: 0
Assets Total Assets And Liabilities: £152,072
Creditors One Year Total Current: 473162
Creditors Falling Due After One Year: 0
Assets Cash: £561,398
Funds Endowment: 0
Funds Unrestricted: 133335
Funds Restricted: 18737
Funds Total: 152072
Count Employees: 26
Charity Only Accounts: Yes

06 Official extract

Charity Area Of Operation

Geographic Area Type: Local Authority
Geographic Area Description: Suffolk
Welsh Ind: No

Geographic Area Type: Local Authority
Geographic Area Description: Essex
Welsh Ind: No

07 Official extract

Charity Classification

Classification Code: 102
Classification Type: What
Classification Description: Education/training

Classification Code: 306
Classification Type: How
Classification Description: Provides Services

Classification Code: 310
Classification Type: How
Classification Description: Other Charitable Activities

Classification Code: 107
Classification Type: What
Classification Description: Accommodation/housing

Classification Code: 105
Classification Type: What
Classification Description: The Prevention Or Relief Of Poverty

Classification Code: 101
Classification Type: What
Classification Description: General Charitable Purposes

Classification Code: 103
Classification Type: What
Classification Description: The Advancement Of Health Or Saving Of Lives

Classification Code: 203
Classification Type: Who
Classification Description: People With Disabilities

Classification Code: 115
Classification Type: What
Classification Description: Human Rights/religious Or Racial Harmony/equality Or Diversity

Classification Code: 113
Classification Type: What
Classification Description: Economic/community Development/employment

Classification Code: 202
Classification Type: Who
Classification Description: Elderly/old People

Classification Code: 207
Classification Type: Who
Classification Description: The General Public/mankind

Classification Code: 307
Classification Type: How
Classification Description: Provides Advocacy/advice/information

08 Official extract

Charity Event History

Charity Name: Age Well East Ltd
Charity Event Order: 1
Event Type: Standard registration
Date Of Event: 2011-06-15T00:00:00

Charity Name: Age Well East Ltd
Charity Event Order: 2
Event Type: Asset transfer in
Date Of Event: 2011-08-03T00:00:00
Assoc Organisation Number: 233113
Assoc Registered Charity Number: 233113
Assoc Charity Name: AGE CONCERN COLCHESTER

Charity Name: Age Well East Ltd
Charity Event Order: 3
Event Type: Asset transfer in
Date Of Event: 2019-05-02T00:00:00
Reason: Amalgamated
Assoc Organisation Number: 276624
Assoc Registered Charity Number: 276624
Assoc Charity Name: AGE CONCERN WITHAM

09 Official extract

Charity Governing Document

Governing Document Description: MEMORANDUM AS AMENDED BY CERTIFICATE OF INCORPORATION ON CHANGE OF NAME DATED 20 MAY 2016AS AMENDED BY SPECIAL RESOLUTION REGISTERED AT COMPANIES HOUSE ON 30 OCT 2018 AS AMENDED ON 20 MAR 2019AS AMENDED BY CERTIFICATE OF INCORPORATION ON CHANGE OF NAME DATED 29 JUL 2019 as amended on 16 Feb 2021 as amended on 04 Oct 2021 as amended on 28 Sep 2021
Charitable Objects: 4 ObjectsThe Objects for which the Charity (the "Objects") is established and to which it is specifically restricted are to promote the following purposes for the benefit of thepublic and/or older people in and around the Counties of Suffolk and Essex ("the area of benefit"):4.1 preventing or relieving the poverty of the public and/or older people;4.2 advancing education; 4.3 preventing or relieving sickness, disease or suffering of the public and/or older people (whether emotional, mental or physical);4.4 promoting equality and diversity;4.5 promoting the human rights of the public and/or older people in accordance with the universal declaration of human rights;4.6 assisting the public and/or older people in need by reason of ill-health, disability, financial hardship, social exclusion or other disadvantage; and4.7 such other charitable purposes for the benefit of the public and/or older people as the Trustees may from time to time decide;the outcome of this being the promotion of the well-being of the public and/or older people.

10 Official extract

Charity Other Names

Charity Name Id: 619786
Charity Name Type: Previous name
Charity Name: Age Concern Colchester & North East Essex

Charity Name Id: 577247
Charity Name Type: Previous name
Charity Name: AGE CONCERN COLCHESTER

Charity Name Id: 456828
Charity Name Type: Previous name
Charity Name: AGE UK COLCHESTER

11 Official extract

Charity Policy

Policy Name: Bullying and harassment policy and procedures

Policy Name: Complaints policy and procedures

Policy Name: Trustee conflicts of interest policy and procedures

Policy Name: Trustee expenses policy and procedures

Policy Name: Volunteer management

Policy Name: Paying staff

Policy Name: Risk management

Policy Name: Safeguarding policy and procedures

Policy Name: Financial reserves policy and procedures

Policy Name: Safeguarding vulnerable beneficiaries

Policy Name: Social media policy and procedures

Policy Name: Investment

Policy Name: Investing charity funds policy and procedures

Policy Name: Serious incident reporting policy and procedures

Policy Name: Internal charity financial controls policy and procedures

Policy Name: Complaints handling

Policy Name: Internal risk management policy and procedures

Policy Name: Conflicting interests