BritDB

CCEW Charity Commission profile

HEALTHWATCH NORFOLK

Registered charity 1153506 · organisation 5035488

01 Identity

Registration and reporting

Registration status
Registered
Reporting status
Submission Received
Charity type
Charitable company
Registered
22 August 2013
Removed
Not supplied
Company number supplied
08366440
Financial period
1 April 2024 – 31 March 2025
Latest income
£832,618
Latest expenditure
£735,699
Gift Aid
No
Owns or uses land
No
In administration
No
Insolvent
No
CIO
No

Public contact address: 6 The Old Dairy, Elm Farm, Norwich Common, WYMONDHAM, NR18 0SW

Website recorded by the regulator: www.healthwatchnorfolk.co.uk (displayed as text)

02 Activities

What the charity does

Healthwatch Norfolk is the consumer voice for health and social care users in Norfolk. Our vision is the provision of health and social care in Norfolk will be improved with the work undertaken by Healthwatch Norfolk and that the voice of the patient and users will be better represented and taken into account by commissioners and providers.

03 Official extract

Charity Annual Return History

Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Cycle Reference
AR25
Reporting Due Date
31 January 2026
Date Annual Return Received
15 January 2026
Date Accounts Received
15 January 2026
Total Gross Income
£832,618
Total Gross Expenditure
£735,699
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Cycle Reference
AR24
Reporting Due Date
31 January 2025
Date Annual Return Received
6 January 2025
Date Accounts Received
6 January 2025
Total Gross Income
£742,613
Total Gross Expenditure
£749,362
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Cycle Reference
AR23
Reporting Due Date
31 January 2024
Date Annual Return Received
31 January 2024
Date Accounts Received
31 January 2024
Total Gross Income
£629,602
Total Gross Expenditure
£713,459
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Cycle Reference
AR22
Reporting Due Date
31 January 2023
Date Annual Return Received
12 January 2023
Date Accounts Received
12 January 2023
Total Gross Income
£553,721
Total Gross Expenditure
£547,899
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Cycle Reference
AR21
Reporting Due Date
31 January 2022
Date Annual Return Received
27 January 2022
Date Accounts Received
27 January 2022
Total Gross Income
£465,317
Total Gross Expenditure
£460,620

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
15 January 2026
Total Gross Income
£832,618
Total Gross Expenditure
£735,699
Grant Making Is Main Activity
No
Count Govt Contracts
8
Count Govt Grants
£2
Income From Government Contracts
385934
Income From Government Grants
£414,500
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
Yes
Trustee Payments Acting As Trustee
Yes
Trustee Receives Payments Services
Yes
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 80001 90000
1
Count Volunteers
3
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
6 January 2025
Total Gross Income
£742,613
Total Gross Expenditure
£749,362
Grant Making Is Main Activity
No
Count Govt Contracts
1
Count Govt Grants
£1
Income From Government Contracts
99420
Income From Government Grants
£355,300
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
Yes
Trustee Payments Acting As Trustee
Yes
Trustee Receives Payments Services
Yes
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 80001 90000
1
Count Volunteers
5
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
31 January 2024
Total Gross Income
£629,602
Total Gross Expenditure
£713,459
Grant Making Is Main Activity
No
Count Govt Contracts
4
Count Govt Grants
£1
Income From Government Contracts
49357
Income From Government Grants
£355,300
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
Yes
Trustee Payments Acting As Trustee
Yes
Trustee Receives Payments Services
Yes
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 80001 90000
1
Count Volunteers
6
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
12 January 2023
Total Gross Income
£553,721
Total Gross Expenditure
£547,899
Charity Raises Funds From Public
No
Charity Receives Govt Funding Contracts
Yes
Count Govt Contracts
3
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£1
Income From Government Contracts
39667
Income From Government Grants
£348,140
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
Yes
Trustee Payments Acting As Trustee
Yes
Trustee Receives Payments Services
Yes
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 80001 90000
1
Count Volunteers
16
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
27 January 2022
Total Gross Income
£465,317
Total Gross Expenditure
£460,620
Charity Raises Funds From Public
No
Charity Receives Govt Funding Contracts
Yes
Count Govt Contracts
3
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£1
Income From Government Contracts
28730
Income From Government Grants
£348,140
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
Yes
Trustee Payments Acting As Trustee
Yes
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 70001 80000
1
Count Volunteers
20

05 Official extract

Charity Annual Return Partb

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
15 January 2026
Income Donations And Legacies
369500
Income Other Trading Activities
0
Income Charitable Activities
453298
Income Investments
9820
Income Other
0
Income Total Income And Endowments
832618
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£735,699
Expenditure Other
0
Expenditure Total
735699
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
18367
Expenditure Support Costs
717332
Expenditure Depreciation
5478
Gain Loss Investment
-1579
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£411,854
Assets Total Fixed
112013
Assets Own Use
9450
Assets Long Term Investment
102563
Defined Benefit Pension Scheme
0
Assets Other Assets
£472,736
Assets Total Liabilities
£163,445
Assets Current Investment
0
Assets Total Assets And Liabilities
£421,304
Creditors One Year Total Current
163445
Creditors Falling Due After One Year
0
Assets Cash
£456,993
Funds Endowment
0
Funds Unrestricted
421304
Funds Restricted
0
Funds Total
421304
Count Employees
16
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
6 January 2025
Income Donations And Legacies
355300
Income Other Trading Activities
0
Income Charitable Activities
0
Income Investments
6073
Income Other
381240
Income Total Income And Endowments
742613
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£749,362
Expenditure Other
0
Expenditure Total
749362
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
19677
Expenditure Support Costs
729685
Expenditure Depreciation
13883
Gain Loss Investment
6274
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£317,664
Assets Total Fixed
110004
Assets Own Use
8300
Assets Long Term Investment
101704
Defined Benefit Pension Scheme
0
Assets Other Assets
£363,993
Assets Total Liabilities
£148,033
Assets Current Investment
0
Assets Total Assets And Liabilities
£325,964
Creditors One Year Total Current
148033
Creditors Falling Due After One Year
0
Assets Cash
£350,422
Funds Endowment
0
Funds Unrestricted
325964
Funds Restricted
0
Funds Total
325964
Count Employees
17
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
31 January 2024
Income Donations And Legacies
355300
Income Other Trading Activities
0
Income Charitable Activities
0
Income Investments
3789
Income Other
270513
Income Total Income And Endowments
629602
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£713,459
Expenditure Other
0
Expenditure Total
713459
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
18956
Expenditure Support Costs
694503
Expenditure Depreciation
5282
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£326,439
Assets Total Fixed
19873
Assets Own Use
19873
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£356,354
Assets Total Liabilities
£49,788
Assets Current Investment
0
Assets Total Assets And Liabilities
£326,439
Creditors One Year Total Current
49788
Creditors Falling Due After One Year
0
Assets Cash
£305,578
Funds Endowment
0
Funds Unrestricted
326439
Funds Restricted
0
Funds Total
326439
Count Employees
16
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
12 January 2023
Income Donations And Legacies
348140
Income Other Trading Activities
0
Income Charitable Activities
0
Income Investments
2268
Income Other
203313
Income Total Income And Endowments
553721
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£547,899
Expenditure Other
0
Expenditure Total
547899
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
0
Expenditure Support Costs
529513
Expenditure Depreciation
4286
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£410,296
Assets Total Fixed
16200
Assets Own Use
16200
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£763,503
Assets Total Liabilities
£369,407
Assets Current Investment
0
Assets Total Assets And Liabilities
£410,296
Creditors One Year Total Current
369407
Creditors Falling Due After One Year
0
Assets Cash
£570,700
Funds Endowment
0
Funds Unrestricted
410296
Funds Restricted
0
Funds Total
410296
Count Employees
14
Charity Only Accounts
Yes

06 Official extract

Charity Area Of Operation

Geographic Area Type
Local Authority
Geographic Area Description
Norfolk
Welsh Ind
No

07 Official extract

Charity Classification

Classification Code
201
Classification Type
Who
Classification Description
Children/young People
Classification Code
202
Classification Type
Who
Classification Description
Elderly/old People
Classification Code
207
Classification Type
Who
Classification Description
The General Public/mankind
Classification Code
309
Classification Type
How
Classification Description
Acts As An Umbrella Or Resource Body
Classification Code
308
Classification Type
How
Classification Description
Sponsors Or Undertakes Research
Classification Code
307
Classification Type
How
Classification Description
Provides Advocacy/advice/information
Classification Code
117
Classification Type
What
Classification Description
Other Charitable Purposes
Classification Code
204
Classification Type
Who
Classification Description
People Of A Particular Ethnic Or Racial Origin
Classification Code
205
Classification Type
Who
Classification Description
Other Charities Or Voluntary Bodies
Classification Code
203
Classification Type
Who
Classification Description
People With Disabilities
Classification Code
310
Classification Type
How
Classification Description
Other Charitable Activities

08 Official extract

Charity Event History

Charity Name
HEALTHWATCH NORFOLK
Charity Event Order
1
Event Type
Standard registration
Date Of Event
2013-08-22T00:00:00

09 Official extract

Charity Governing Document

Governing Document Description
MEMORANDUM AND ARTICLES INCORPORATED 18 JAN 2013AS AMENDED BY SPECIAL RESOLUTION REGISTERED AT COMPANIES HOUSE ON 09/08/2013AS AMENDED BY SPECIAL RESOLUTION(S) DATED 18/01/2016AS AMENDED BY SPECIAL RESOLUTION(S) DATED 17 OCT 2016AS AMENDED BY SPECIAL RESOLUTION(S) DATED 16 JAN 2017 as amended on 14 Jan 2019 as amended on 15 Apr 2024 as amended on 05 Aug 2026
Charitable Objects
Charitable objects1. The advancement of health and the relief of those in need by reason of youth, age, ill-health, disability or financial hardship by: (a) providing information and advice to the general public about local health and social care services; (b) making the views and experiences of members of the general public known to health and social care providers; (c) enabling local people to have a voice in the development, delivery and equality of access to local health and social care services and facilities; (d) the promotion of high standards by health and social care providers; and (e) providing training and the development of skills for volunteers and the wider community in understanding, scrutinizing, reviewing and monitoring local health and care services and facilities.(f) conducting research into relevant health and social care-related issues and making public the useful results of such research.
Area Of Benefit
NORFOLK

10 Official extract

Charity Other Regulators

Regulator Order
1
Regulator Name
Care Quality Commission

11 Official extract

Charity Policy

Policy Name
Internal charity financial controls policy and procedures
Policy Name
Complaints handling
Policy Name
Serious incident reporting policy and procedures
Policy Name
Paying staff
Policy Name
Safeguarding vulnerable beneficiaries
Policy Name
Internal risk management policy and procedures
Policy Name
Volunteer management
Policy Name
Risk management
Policy Name
Conflicting interests
Policy Name
Investing charity funds policy and procedures
Policy Name
Complaints policy and procedures
Policy Name
Safeguarding policy and procedures
Policy Name
Trustee conflicts of interest policy and procedures
Policy Name
Trustee expenses policy and procedures
Policy Name
Investment
Policy Name
Social media policy and procedures
Policy Name
Financial reserves policy and procedures
Policy Name
Bullying and harassment policy and procedures