BritDB

CCEW Charity Commission profile

CITIZENS ADVICE COUNTY DURHAM

Registered charity 1151790 · organisation 5036582

01 Identity

Registration and reporting

Registration status
Registered
Reporting status
Submission Received
Charity type
Charitable company
Registered
26 April 2013
Removed
Not supplied
Company number supplied
08357279
Financial period
1 April 2024 – 31 March 2025
Latest income
£2,165,915
Latest expenditure
£2,233,719
Gift Aid
Yes
Owns or uses land
Yes
In administration
No
Insolvent
No
CIO
No

Public contact address: 71 HIGH STREET, SPENNYMOOR, COUNTY DURHAM, DL16 6BB

Website recorded by the regulator: www.citizensadvicecd.org.uk (displayed as text)

02 Activities

What the charity does

We are an independent advice charity based across the whole of County Durham. We are open to people who live, work or study in the county. People can come into one of our many centres or contact us on our Adviceline 0808 278 7821.

03 Official extract

Charity Annual Return History

Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Cycle Reference
AR25
Reporting Due Date
31 January 2026
Date Annual Return Received
30 December 2025
Date Accounts Received
30 December 2025
Total Gross Income
£2,165,915
Total Gross Expenditure
£2,233,719
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Cycle Reference
AR24
Reporting Due Date
31 January 2025
Date Annual Return Received
3 January 2025
Date Accounts Received
3 January 2025
Total Gross Income
£2,749,187
Total Gross Expenditure
£3,412,557
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Cycle Reference
AR23
Reporting Due Date
31 January 2024
Date Annual Return Received
30 November 2023
Date Accounts Received
30 November 2023
Total Gross Income
£3,582,606
Total Gross Expenditure
£3,534,216
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Cycle Reference
AR22
Reporting Due Date
31 January 2023
Date Annual Return Received
25 November 2022
Date Accounts Received
25 November 2022
Total Gross Income
£3,619,816
Total Gross Expenditure
£3,338,332
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Cycle Reference
AR21
Reporting Due Date
31 January 2022
Date Annual Return Received
19 January 2022
Date Accounts Received
19 January 2022
Total Gross Income
£3,722,172
Total Gross Expenditure
£3,438,123

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
30 December 2025
Total Gross Income
£2,165,915
Total Gross Expenditure
£2,233,719
Grant Making Is Main Activity
No
Count Govt Contracts
1
Count Govt Grants
£1
Income From Government Contracts
500000
Income From Government Grants
£100,000
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
60
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
3 January 2025
Total Gross Income
£2,749,187
Total Gross Expenditure
£3,412,557
Grant Making Is Main Activity
No
Count Govt Contracts
2
Count Govt Grants
£4
Income From Government Contracts
1570442
Income From Government Grants
£1,095,772
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
79
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
30 November 2023
Total Gross Income
£3,582,606
Total Gross Expenditure
£3,534,216
Grant Making Is Main Activity
No
Count Govt Contracts
0
Count Govt Grants
£2
Income From Government Grants
£772,663
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
156
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
25 November 2022
Total Gross Income
£3,619,816
Total Gross Expenditure
£3,338,332
Charity Raises Funds From Public
Yes
Charity Professional Fundraiser
No
Charity Commercial Participator
No
Charity Receives Govt Funding Contracts
No
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£2
Income From Government Grants
£660,705
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
220
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
19 January 2022
Total Gross Income
£3,722,172
Total Gross Expenditure
£3,438,123
Charity Raises Funds From Public
Yes
Charity Professional Fundraiser
No
Charity Commercial Participator
No
Charity Receives Govt Funding Contracts
No
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£4
Income From Government Grants
£940,474
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
150

05 Official extract

Charity Annual Return Partb

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
30 December 2025
Income Donations And Legacies
1730
Income Other Trading Activities
0
Income Charitable Activities
2135998
Income Investments
28187
Income Other
0
Income Total Income And Endowments
2165915
Income Legacies
1730
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£2,233,719
Expenditure Other
0
Expenditure Total
2233719
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
24220
Expenditure Support Costs
563408
Expenditure Depreciation
1054
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£412,261
Assets Total Fixed
657922
Assets Own Use
657922
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£676,721
Assets Total Liabilities
£104,412
Assets Current Investment
11793
Assets Total Assets And Liabilities
£1,230,231
Creditors One Year Total Current
104412
Creditors Falling Due After One Year
0
Assets Cash
£607,847
Funds Endowment
0
Funds Unrestricted
1070183
Funds Restricted
160048
Funds Total
1230231
Count Employees
79
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
3 January 2025
Income Donations And Legacies
411
Income Other Trading Activities
0
Income Charitable Activities
2717613
Income Investments
31163
Income Other
0
Income Total Income And Endowments
2749187
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£3,412,557
Expenditure Other
0
Expenditure Total
3412557
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
16507
Expenditure Support Costs
650424
Expenditure Depreciation
5127
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£513,389
Assets Total Fixed
658976
Assets Own Use
658976
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£795,475
Assets Total Liabilities
£156,416
Assets Current Investment
11258
Assets Total Assets And Liabilities
£1,298,035
Creditors One Year Total Current
156416
Creditors Falling Due After One Year
0
Assets Cash
£607,849
Funds Endowment
0
Funds Unrestricted
1172365
Funds Restricted
125670
Funds Total
1298035
Count Employees
121
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
30 November 2023
Income Donations And Legacies
1515
Income Other Trading Activities
0
Income Charitable Activities
3546130
Income Investments
34961
Income Other
0
Income Total Income And Endowments
3582606
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£3,534,216
Expenditure Other
0
Expenditure Total
3534216
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
12688
Expenditure Support Costs
593606
Expenditure Depreciation
7958
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£1,090,000
Assets Total Fixed
582103
Assets Own Use
582103
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£1,529,800
Assets Total Liabilities
£232,498
Assets Current Investment
85772
Assets Total Assets And Liabilities
£1,879,405
Creditors One Year Total Current
232498
Creditors Falling Due After One Year
0
Assets Cash
£1,235,259
Funds Endowment
0
Funds Unrestricted
1674239
Funds Restricted
205166
Funds Total
1879405
Count Employees
111
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
25 November 2022
Income Donations And Legacies
0
Income Other Trading Activities
0
Income Charitable Activities
3613329
Income Investments
6487
Income Other
0
Income Total Income And Endowments
3619816
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£3,338,332
Expenditure Other
0
Expenditure Total
3338332
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
10572
Expenditure Support Costs
607407
Expenditure Depreciation
22916
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£1,279,984
Assets Total Fixed
590061
Assets Own Use
590061
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£1,654,537
Assets Total Liabilities
£413,583
Assets Current Investment
0
Assets Total Assets And Liabilities
£1,831,015
Creditors One Year Total Current
323158
Creditors Falling Due After One Year
90425
Assets Cash
£1,525,879
Funds Endowment
0
Funds Unrestricted
1779619
Funds Restricted
51396
Funds Total
1831015
Count Employees
129
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
19 January 2022
Income Donations And Legacies
6500
Income Other Trading Activities
0
Income Charitable Activities
3709271
Income Investments
6401
Income Other
0
Income Total Income And Endowments
3722172
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£3,438,123
Expenditure Other
0
Expenditure Total
3438123
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
0
Expenditure Support Costs
578821
Expenditure Depreciation
24563
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£1,549,531
Assets Total Fixed
612977
Assets Own Use
612977
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£1,354,428
Assets Total Liabilities
£417,874
Assets Current Investment
0
Assets Total Assets And Liabilities
£1,549,531
Creditors One Year Total Current
324379
Creditors Falling Due After One Year
93495
Assets Cash
£1,171,387
Funds Endowment
0
Funds Unrestricted
1485970
Funds Restricted
63561
Funds Total
1549531
Count Employees
134
Charity Only Accounts
Yes

06 Official extract

Charity Area Of Operation

Geographic Area Type
Local Authority
Geographic Area Description
Durham
Welsh Ind
No

07 Official extract

Charity Classification

Classification Code
117
Classification Type
What
Classification Description
Other Charitable Purposes
Classification Code
115
Classification Type
What
Classification Description
Human Rights/religious Or Racial Harmony/equality Or Diversity
Classification Code
306
Classification Type
How
Classification Description
Provides Services
Classification Code
307
Classification Type
How
Classification Description
Provides Advocacy/advice/information
Classification Code
101
Classification Type
What
Classification Description
General Charitable Purposes
Classification Code
305
Classification Type
How
Classification Description
Provides Buildings/facilities/open Space
Classification Code
105
Classification Type
What
Classification Description
The Prevention Or Relief Of Poverty
Classification Code
207
Classification Type
Who
Classification Description
The General Public/mankind

08 Official extract

Charity Event History

Charity Name
CITIZENS ADVICE COUNTY DURHAM
Charity Event Order
3
Event Type
Asset transfer in
Date Of Event
2014-01-14T00:00:00
Reason
Transfer of funds
Assoc Organisation Number
4006057
Assoc Registered Charity Number
1102084
Assoc Charity Name
WEAR VALLEY CITIZENS ADVICE BUREAU
Charity Name
CITIZENS ADVICE COUNTY DURHAM
Charity Event Order
1
Event Type
Standard registration
Date Of Event
2013-04-26T00:00:00
Charity Name
CITIZENS ADVICE COUNTY DURHAM
Charity Event Order
5
Event Type
Asset transfer in
Date Of Event
2014-11-25T00:00:00
Reason
Ceased to exist
Assoc Organisation Number
4022340
Assoc Registered Charity Number
1113678
Assoc Charity Name
TEESDALE CITIZENS ADVICE BUREAU
Charity Name
CITIZENS ADVICE COUNTY DURHAM
Charity Event Order
6
Event Type
Asset transfer in
Date Of Event
2015-01-09T00:00:00
Reason
Transfer of funds
Assoc Organisation Number
4012631
Assoc Registered Charity Number
1107261
Assoc Charity Name
SEDGEFIELD & DISTRICT CITIZENS ADVICE BUREAU
Charity Name
CITIZENS ADVICE COUNTY DURHAM
Charity Event Order
4
Event Type
Asset transfer in
Date Of Event
2014-04-17T00:00:00
Reason
Transfer of funds
Assoc Organisation Number
5002825
Assoc Registered Charity Number
1129220
Assoc Charity Name
EAST DURHAM CITIZENS ADVICE BUREAU
Charity Name
CITIZENS ADVICE COUNTY DURHAM
Charity Event Order
2
Event Type
Asset transfer in
Date Of Event
2014-01-02T00:00:00
Reason
Transfer of funds
Assoc Organisation Number
4036367
Assoc Registered Charity Number
1121911
Assoc Charity Name
CHESTER-LE-STREET DISTRICT CITIZENS ADVICE BUREAU

09 Official extract

Charity Governing Document

Governing Document Description
MEMORANDUM AND ARTICLES INCORPORATED 11 JAN 2013AS AMENDED BY CERTIFICATE OF INCORPORATION ON CHANGE OF NAME DATED 23/04/2014 as amended on 20 Sep 2022
Charitable Objects
THE CHARITY'S OBJECTS ARE TO PROMOTE ANY CHARITABLE PURPOSEFOR THE PUBLIC BENEFIT BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OFHEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS IN PARTICULAR, BUT WITHOUT LIMITATION, FOR THE BENEFIT OF THE COMMUNITY IN COUNTY DURHAM.

10 Official extract

Charity Other Names

Charity Name Id
533225
Charity Name Type
Previous name
Charity Name
GREATER DURHAM CITIZENS ADVICE BUREAU
Charity Name Id
533226
Charity Name Type
Working name
Charity Name
GDCAB

11 Official extract

Charity Other Regulators

Regulator Order
1
Regulator Name
Financial Conduct Authority

12 Official extract

Charity Policy

Policy Name
Conflicting interests
Policy Name
Internal charity financial controls policy and procedures
Policy Name
Financial reserves policy and procedures
Policy Name
Trustee expenses policy and procedures
Policy Name
Volunteer management
Policy Name
Risk management
Policy Name
Complaints handling
Policy Name
Investing charity funds policy and procedures
Policy Name
Serious incident reporting policy and procedures
Policy Name
Safeguarding vulnerable beneficiaries
Policy Name
Engaging external speakers at charity events policy and procedures
Policy Name
Complaints policy and procedures
Policy Name
Campaigns and political activity policy and procedures
Policy Name
Bullying and harassment policy and procedures
Policy Name
Paying staff
Policy Name
Internal risk management policy and procedures
Policy Name
Social media policy and procedures
Policy Name
Safeguarding policy and procedures
Policy Name
Trustee conflicts of interest policy and procedures