Engaging Communities South West — Charity Commission profile

01 Identity

Registration and reporting

Registration status: Registered
Reporting status: Submission Received
Charity type: CIO
Registered: 16 August 2013
Removed: Not supplied
Financial period: 1 April 2024 – 31 March 2025
Latest income: £431,518
Latest expenditure: £390,059
Gift Aid: No
Owns or uses land: Yes
In administration: No
Insolvent: No
CIO: Yes

Public contact address: Torbay Council, Library & Information Centre, Great Western Road, PAIGNTON, TQ4 5AG

Website recorded by the regulator: www.healthwatchtorbay.org.uk (displayed as text)

02 Activities

What the charity does

Providing information and advice to the general public about local health and social care services; Making the views and experiences of members of the general public known to health and social care providers; Enabling local people to have a voice in the development, delivery and equality of access to local health and care services and facilities and;Independent Consumer voice

03 Official extract

Charity Annual Return History

Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Cycle Reference: AR25
Reporting Due Date: 31 January 2026
Date Annual Return Received: 2 October 2025
Date Accounts Received: 2 October 2025
Total Gross Income: £431,518
Total Gross Expenditure: £390,059

Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Cycle Reference: AR24
Reporting Due Date: 31 January 2025
Date Annual Return Received: 29 November 2024
Date Accounts Received: 29 November 2024
Total Gross Income: £395,571
Total Gross Expenditure: £416,660

Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Cycle Reference: AR23
Reporting Due Date: 31 January 2024
Date Annual Return Received: 26 January 2024
Date Accounts Received: 26 January 2024
Total Gross Income: £335,064
Total Gross Expenditure: £322,488

Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Cycle Reference: AR22
Reporting Due Date: 31 January 2023
Date Annual Return Received: 7 November 2022
Date Accounts Received: 7 November 2022
Total Gross Income: £354,699
Total Gross Expenditure: £301,113

Fin Period Start Date: 1 April 2020
Fin Period End Date: 31 March 2021
Ar Cycle Reference: AR21
Reporting Due Date: 31 January 2022
Date Annual Return Received: 4 November 2021
Date Accounts Received: 4 November 2021
Total Gross Income: £315,934
Total Gross Expenditure: £216,602

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind: Yes
Fin Period Order Number: 1
Ar Cycle Reference: AR25
Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Due Date: 31 January 2026
Ar Received Date: 2 October 2025
Total Gross Income: £431,518
Total Gross Expenditure: £390,059
Grant Making Is Main Activity: No
Count Govt Contracts: 0
Count Govt Grants: £1
Income From Government Grants: £296,345
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 1

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 2
Ar Cycle Reference: AR24
Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Due Date: 31 January 2025
Ar Received Date: 29 November 2024
Total Gross Income: £395,571
Total Gross Expenditure: £416,660
Grant Making Is Main Activity: No
Count Govt Contracts: 0
Count Govt Grants: £6
Income From Government Grants: £323,733
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 4

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 3
Ar Cycle Reference: AR23
Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Due Date: 31 January 2024
Ar Received Date: 26 January 2024
Total Gross Income: £335,064
Total Gross Expenditure: £322,488
Grant Making Is Main Activity: No
Count Govt Contracts: 0
Count Govt Grants: £9
Income From Government Grants: £326,456
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 10

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 4
Ar Cycle Reference: AR22
Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Due Date: 31 January 2023
Ar Received Date: 7 November 2022
Total Gross Income: £354,699
Total Gross Expenditure: £301,113
Charity Raises Funds From Public: No
Charity Receives Govt Funding Contracts: No
Charity Receives Govt Funding Grants: Yes
Count Govt Grants: £6
Income From Government Grants: £255,865
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 10

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 5
Ar Cycle Reference: AR21
Fin Period Start Date: 1 April 2020
Fin Period End Date: 31 March 2021
Ar Due Date: 31 January 2022
Ar Received Date: 4 November 2021
Total Gross Income: £315,934
Total Gross Expenditure: £216,602
Charity Raises Funds From Public: No
Charity Receives Govt Funding Contracts: No
Charity Receives Govt Funding Grants: Yes
Count Govt Grants: £4
Income From Government Grants: £183,300
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 25

05 Official extract

Charity Area Of Operation

Geographic Area Type: Local Authority
Geographic Area Description: Torbay
Welsh Ind: No

06 Official extract

Charity Classification

Classification Code: 307
Classification Type: How
Classification Description: Provides Advocacy/advice/information

Classification Code: 207
Classification Type: Who
Classification Description: The General Public/mankind

Classification Code: 306
Classification Type: How
Classification Description: Provides Services

Classification Code: 103
Classification Type: What
Classification Description: The Advancement Of Health Or Saving Of Lives

Classification Code: 308
Classification Type: How
Classification Description: Sponsors Or Undertakes Research

Classification Code: 309
Classification Type: How
Classification Description: Acts As An Umbrella Or Resource Body

Classification Code: 205
Classification Type: Who
Classification Description: Other Charities Or Voluntary Bodies

Classification Code: 202
Classification Type: Who
Classification Description: Elderly/old People

Classification Code: 203
Classification Type: Who
Classification Description: People With Disabilities

Classification Code: 201
Classification Type: Who
Classification Description: Children/young People

07 Official extract

Charity Event History

Charity Name: Engaging Communities South West
Charity Event Order: 1
Event Type: Standard registration
Date Of Event: 2013-08-16T00:00:00

08 Official extract

Charity Governing Document

Governing Document Description: CIO - FOUNDATION CONVERSIONDATED 31 JAN 2024 as amended on 06 Mar 2024
Charitable Objects: THE ADVANCEMENT OF HEALTH AND WELLBEING FOR THE PUBLIC BENEFIT AND THE RELIEF OF THOSE IN NEED BY REASON OF YOUTH, AGE, ILL-HEALTH, DISABILITY, OR FINANCIAL HARDSHIP, IN PARTICULAR (BUT NOT EXCLUSIVELY) IN THE SOUTH WEST OF ENGLAND, BYA. PROVIDING INFORMATION AND ADVICE TO THE PUBLIC ABOUT LOCAL HEALTH AND SOCIAL CARE SERVICESB. MAKING THE VIEWS AND EXPERIENCES OF MEMBERS OF THE PUBLIC KNOWN TO HEALTH AND SOCIAL CARE PROVIDERSC. ENABLING LOCAL PEOPLE TO HAVE A VOICE IN THE DEVELOPMENT, DELIVERY AND EQUALITY OF ACCESS TO LOCAL HEALTH AND CARE SERVICES AND FACILITIESD. PROVIDING TRAINING AND DEVELOPMENT OF SKILLS FOR VOLUNTEERS AND THE WIDER COMMUNITY IN UNDERSTANDING, ACCESSING, SCRUTINISING, REVIEWING AND MONITORING LOCAL HEALTH AND SOCIAL CARE SERVICES AND FACILITIES AND E. SUPPORTING PEOPLE TO ACCESS HEALTH AND SOCIAL CARE SERVICES AND INFORMATION ONLINE BY PROVIDING DIGITAL TRAINING OPPORTUNITIES.
Area Of Benefit: TORBAY

09 Official extract

Charity Other Names

Charity Name Id: 614986
Charity Name Type: Previous name
Charity Name: Healthwatch Torbay & Engaging Communities South West

Charity Name Id: 535294
Charity Name Type: Previous name
Charity Name: HEALTHWATCH TORBAY

10 Official extract

Charity Policy

Policy Name: Complaints policy and procedures

Policy Name: Trustee conflicts of interest policy and procedures

Policy Name: Trustee expenses policy and procedures

Policy Name: Financial reserves policy and procedures

Policy Name: Social media policy and procedures

Policy Name: Safeguarding vulnerable beneficiaries

Policy Name: Paying staff

Policy Name: Internal charity financial controls policy and procedures

Policy Name: Risk management

Policy Name: Conflicting interests

Policy Name: Internal risk management policy and procedures

Policy Name: Volunteer management

Policy Name: Serious incident reporting policy and procedures

Policy Name: Complaints handling

Policy Name: Bullying and harassment policy and procedures

Policy Name: Safeguarding policy and procedures