DIAL WEST CHESHIRE — Charity Commission profile

01 Identity

Registration and reporting

Registration status: Registered
Reporting status: Submission Received
Charity type: Charitable company
Registered: 11 March 2014
Removed: Not supplied
Company number supplied: 08831095
Financial period: 1 April 2024 – 31 March 2025
Latest income: £602,857
Latest expenditure: £625,256
Gift Aid: Yes
Owns or uses land: Yes
In administration: No
Insolvent: No
CIO: No

Public contact address: DIAL HOUSE, HAMILTON PLACE, CHESTER, CHESHIRE, CH1 2BH

Website recorded by the regulator: www.dialwestcheshire.org.uk (displayed as text)

02 Activities

What the charity does

The charity provides a range of disability-related services including:. Advice & Information - with a focus on welfare benefits and disability rights. Community Cafe - serving healthy, home-cooked food at affordable prices. Shopmobility - daily hire of mobility scooters and wheelchairs plus sales of disability aids. Volunteer scheme - with opportunities for training and development

03 Official extract

Charity Annual Return History

Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Cycle Reference: AR25
Reporting Due Date: 31 January 2026
Date Annual Return Received: 19 December 2025
Date Accounts Received: 19 December 2025
Total Gross Income: £602,857
Total Gross Expenditure: £625,256

Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Cycle Reference: AR24
Reporting Due Date: 31 January 2025
Date Annual Return Received: 25 November 2024
Date Accounts Received: 25 November 2024
Total Gross Income: £604,609
Total Gross Expenditure: £602,516

Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Cycle Reference: AR23
Reporting Due Date: 31 January 2024
Date Annual Return Received: 8 December 2023
Date Accounts Received: 8 December 2023
Total Gross Income: £666,474
Total Gross Expenditure: £683,217

Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Cycle Reference: AR22
Reporting Due Date: 31 January 2023
Date Annual Return Received: 17 November 2022
Date Accounts Received: 17 November 2022
Total Gross Income: £570,169
Total Gross Expenditure: £597,982

Fin Period Start Date: 1 April 2020
Fin Period End Date: 31 March 2021
Ar Cycle Reference: AR21
Reporting Due Date: 31 January 2022
Date Annual Return Received: 21 October 2021
Date Accounts Received: 21 October 2021
Total Gross Income: £598,605
Total Gross Expenditure: £543,094

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind: Yes
Fin Period Order Number: 1
Ar Cycle Reference: AR25
Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Due Date: 31 January 2026
Ar Received Date: 19 December 2025
Total Gross Income: £602,857
Total Gross Expenditure: £625,256
Grant Making Is Main Activity: No
Count Govt Contracts: 1
Count Govt Grants: £5
Income From Government Contracts: 125291
Income From Government Grants: £264,597
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 80

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 2
Ar Cycle Reference: AR24
Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Due Date: 31 January 2025
Ar Received Date: 25 November 2024
Total Gross Income: £604,609
Total Gross Expenditure: £602,516
Grant Making Is Main Activity: No
Count Govt Contracts: 1
Count Govt Grants: £7
Income From Government Contracts: 132000
Income From Government Grants: £212,730
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 60

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 3
Ar Cycle Reference: AR23
Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Due Date: 31 January 2024
Ar Received Date: 8 December 2023
Total Gross Income: £666,474
Total Gross Expenditure: £683,217
Grant Making Is Main Activity: No
Count Govt Contracts: 1
Count Govt Grants: £5
Income From Government Contracts: 132000
Income From Government Grants: £140,715
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 50

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 4
Ar Cycle Reference: AR22
Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Due Date: 31 January 2023
Ar Received Date: 17 November 2022
Total Gross Income: £570,169
Total Gross Expenditure: £597,982
Charity Raises Funds From Public: Yes
Charity Professional Fundraiser: No
Charity Commercial Participator: No
Charity Receives Govt Funding Contracts: Yes
Count Govt Contracts: 3
Charity Receives Govt Funding Grants: Yes
Count Govt Grants: £2
Income From Government Contracts: 255508
Income From Government Grants: £15,309
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: Yes
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: Yes
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 40

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 5
Ar Cycle Reference: AR21
Fin Period Start Date: 1 April 2020
Fin Period End Date: 31 March 2021
Ar Due Date: 31 January 2022
Ar Received Date: 21 October 2021
Total Gross Income: £598,605
Total Gross Expenditure: £543,094
Charity Raises Funds From Public: Yes
Charity Professional Fundraiser: No
Charity Commercial Participator: No
Charity Receives Govt Funding Contracts: Yes
Count Govt Contracts: 3
Charity Receives Govt Funding Grants: Yes
Count Govt Grants: £2
Income From Government Contracts: 255714
Income From Government Grants: £24,666
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 100

05 Official extract

Charity Annual Return Partb

Latest Fin Period Submitted Ind: Yes
Fin Period Order Number: 1
Ar Cycle Reference: AR25
Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Due Date: 31 January 2026
Ar Received Date: 19 December 2025
Income Donations And Legacies: 6315
Income Other Trading Activities: 3865
Income Charitable Activities: 580992
Income Investments: 2882
Income Other: 8803
Income Total Income And Endowments: 602857
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £1,530
Expenditure Charitable Expenditure: £623,726
Expenditure Other: 0
Expenditure Total: 625256
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 60275
Expenditure Support Costs: 20877
Expenditure Depreciation: 11434
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £236,873
Assets Total Fixed: 1062
Assets Own Use: 1062
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £284,411
Assets Total Liabilities: £48,600
Assets Current Investment: 0
Assets Total Assets And Liabilities: £236,873
Creditors One Year Total Current: 48600
Creditors Falling Due After One Year: 0
Assets Cash: £251,261
Funds Endowment: 0
Funds Unrestricted: 236873
Funds Restricted: 0
Funds Total: 236873
Count Employees: 17
Charity Only Accounts: Yes

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 2
Ar Cycle Reference: AR24
Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Due Date: 31 January 2025
Ar Received Date: 25 November 2024
Income Donations And Legacies: 12265
Income Other Trading Activities: 6420
Income Charitable Activities: 585067
Income Investments: 857
Income Other: 0
Income Total Income And Endowments: 604609
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £1,771
Expenditure Charitable Expenditure: £600,745
Expenditure Other: 0
Expenditure Total: 602516
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 53759
Expenditure Support Costs: 20781
Expenditure Depreciation: 8142
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £259,272
Assets Total Fixed: 8796
Assets Own Use: 8796
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £284,811
Assets Total Liabilities: £34,335
Assets Current Investment: 0
Assets Total Assets And Liabilities: £259,272
Creditors One Year Total Current: 34335
Creditors Falling Due After One Year: 0
Assets Cash: £223,118
Funds Endowment: 0
Funds Unrestricted: 259272
Funds Restricted: 0
Funds Total: 259272
Count Employees: 17
Charity Only Accounts: Yes

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 3
Ar Cycle Reference: AR23
Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Due Date: 31 January 2024
Ar Received Date: 8 December 2023
Income Donations And Legacies: 14213
Income Other Trading Activities: 6235
Income Charitable Activities: 645352
Income Investments: 674
Income Other: 0
Income Total Income And Endowments: 666474
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £1,639
Expenditure Charitable Expenditure: £681,578
Expenditure Other: 0
Expenditure Total: 683217
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 51767
Expenditure Support Costs: 20008
Expenditure Depreciation: 9256
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £257,179
Assets Total Fixed: 16938
Assets Own Use: 16938
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £321,041
Assets Total Liabilities: £80,800
Assets Current Investment: 0
Assets Total Assets And Liabilities: £257,179
Creditors One Year Total Current: 80800
Creditors Falling Due After One Year: 0
Assets Cash: £275,638
Funds Endowment: 0
Funds Unrestricted: 257179
Funds Restricted: 0
Funds Total: 257179
Count Employees: 20
Charity Only Accounts: Yes

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 4
Ar Cycle Reference: AR22
Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Due Date: 31 January 2023
Ar Received Date: 17 November 2022
Income Donations And Legacies: 481885
Income Other Trading Activities: 3625
Income Charitable Activities: 82270
Income Investments: 370
Income Other: 2019
Income Total Income And Endowments: 570169
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £2,948
Expenditure Charitable Expenditure: £595,034
Expenditure Other: 0
Expenditure Total: 597982
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 20157
Expenditure Support Costs: 22962
Expenditure Depreciation: 13089
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £246,281
Assets Total Fixed: 23926
Assets Own Use: 23926
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £311,496
Assets Total Liabilities: £61,500
Assets Current Investment: 0
Assets Total Assets And Liabilities: £273,922
Creditors One Year Total Current: 61500
Creditors Falling Due After One Year: 0
Assets Cash: £246,904
Funds Endowment: 0
Funds Unrestricted: 246281
Funds Restricted: 27641
Funds Total: 273922
Count Employees: 20
Charity Only Accounts: Yes

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 5
Ar Cycle Reference: AR21
Fin Period Start Date: 1 April 2020
Fin Period End Date: 31 March 2021
Ar Due Date: 31 January 2022
Ar Received Date: 21 October 2021
Income Donations And Legacies: 551430
Income Other Trading Activities: 3425
Income Charitable Activities: 40282
Income Investments: 650
Income Other: 2818
Income Total Income And Endowments: 598605
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £875
Expenditure Charitable Expenditure: £542,219
Expenditure Other: 0
Expenditure Total: 543094
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 35676
Expenditure Support Costs: 22858
Expenditure Depreciation: 16260
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £274,094
Assets Total Fixed: 32044
Assets Own Use: 32044
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £374,674
Assets Total Liabilities: £104,983
Assets Current Investment: 0
Assets Total Assets And Liabilities: £301,735
Creditors One Year Total Current: 104983
Creditors Falling Due After One Year: 0
Assets Cash: £264,013
Funds Endowment: 0
Funds Unrestricted: 274094
Funds Restricted: 27641
Funds Total: 301735
Count Employees: 21
Charity Only Accounts: Yes

06 Official extract

Charity Area Of Operation

Geographic Area Type: Local Authority
Geographic Area Description: Cheshire West & Chester
Welsh Ind: No

07 Official extract

Charity Classification

Classification Code: 306
Classification Type: How
Classification Description: Provides Services

Classification Code: 104
Classification Type: What
Classification Description: Disability

Classification Code: 307
Classification Type: How
Classification Description: Provides Advocacy/advice/information

Classification Code: 102
Classification Type: What
Classification Description: Education/training

Classification Code: 203
Classification Type: Who
Classification Description: People With Disabilities

Classification Code: 202
Classification Type: Who
Classification Description: Elderly/old People

Classification Code: 115
Classification Type: What
Classification Description: Human Rights/religious Or Racial Harmony/equality Or Diversity

Classification Code: 105
Classification Type: What
Classification Description: The Prevention Or Relief Of Poverty

08 Official extract

Charity Event History

Charity Name: DIAL WEST CHESHIRE
Charity Event Order: 1
Event Type: Standard registration
Date Of Event: 2014-03-11T00:00:00

Charity Name: DIAL WEST CHESHIRE
Charity Event Order: 4
Event Type: Asset transfer in
Date Of Event: 2019-10-22T00:00:00
Reason: Ceased to exist
Assoc Organisation Number: 4036224
Assoc Registered Charity Number: 1123915
Assoc Charity Name: VALE ROYAL DISABILITY SERVICES

Charity Name: DIAL WEST CHESHIRE
Charity Event Order: 5
Event Type: Asset transfer in
Date Of Event: 2024-01-09T00:00:00
Reason: Removed by application
Assoc Organisation Number: 5190644
Assoc Registered Charity Number: 1198535
Assoc Charity Name: WEST CHESHIRE AUTISM HUB

Charity Name: DIAL WEST CHESHIRE
Charity Event Order: 2
Event Type: Asset transfer in
Date Of Event: 2014-07-03T00:00:00
Assoc Organisation Number: 518908
Assoc Registered Charity Number: 518908
Assoc Charity Name: DIAL HOUSE CHESTER

Charity Name: DIAL WEST CHESHIRE
Charity Event Order: 3
Event Type: Asset transfer in
Date Of Event: 2018-11-07T00:00:00
Reason: Transfer of funds
Assoc Organisation Number: 4018667
Assoc Registered Charity Number: 1111570
Assoc Charity Name: DISABLED INFORMATION AND WELFARE RIGHTS CENTRE DICE LTD

09 Official extract

Charity Governing Document

Governing Document Description: MEMORANDUM AND ARTICLES INCORPORATED 03/01/2014AS AMENDED BY SPECIAL RESOLUTION REGISTERED AT COMPANIES HOUSE ON 18/02/2014
Charitable Objects: TO RELIEVE PEOPLE WITH DISABILITIES LIVING IN THE WEST CHESHIRE AND SURROUNDING AREA SO THAT THEY MAY LEAD ACTIVE AND FULFILLING LIVES INTEGRATED IN SOCIETY

10 Official extract

Charity Policy

Policy Name: Trustee conflicts of interest policy and procedures

Policy Name: Risk management

Policy Name: Financial reserves policy and procedures

Policy Name: Trustee expenses policy and procedures

Policy Name: Social media policy and procedures

Policy Name: Volunteer management

Policy Name: Paying staff

Policy Name: Safeguarding policy and procedures

Policy Name: Internal charity financial controls policy and procedures

Policy Name: Internal risk management policy and procedures

Policy Name: Conflicting interests

Policy Name: Bullying and harassment policy and procedures

Policy Name: Safeguarding vulnerable beneficiaries

Policy Name: Complaints handling

Policy Name: Complaints policy and procedures

Policy Name: Serious incident reporting policy and procedures

Policy Name: Investing charity funds policy and procedures