ACTION DEAFNESS — Charity Commission profile

01 Identity

Registration and reporting

Registration status: Registered
Reporting status: Submission Received
Charity type: Charitable company
Registered: 29 September 2015
Removed: Not supplied
Company number supplied: 06706042
Financial period: 1 October 2024 – 30 September 2025
Latest income: £3,058,442
Latest expenditure: £3,231,456
Gift Aid: No
Owns or uses land: No
In administration: No
Insolvent: No
CIO: No

Public contact address: ACTION DEAFNESS, PEEPUL CENTRE, 28 ORCHARDSON AVENUE, LEICESTER, LE4 6DP

Website recorded by the regulator: http://www.actiondeafness.org.uk/ (displayed as text)

02 Activities

What the charity does

Action Deafness (AD) specialises in business solutions services such as communications interpreting, community support & engagement, sign language training and deaf awareness for service users/consumers who are deaf, deafened, deafblind and hard of hearing (D/deaf). Our services operating throughout the UK, 7 days a week. In addition we host meeting place for local social groups.

03 Official extract

Charity Annual Return History

Fin Period Start Date: 1 October 2024
Fin Period End Date: 30 September 2025
Ar Cycle Reference: AR25
Reporting Due Date: 30 July 2026
Date Annual Return Received: 28 July 2026
Date Accounts Received: 28 July 2026
Total Gross Income: £3,058,442
Total Gross Expenditure: £3,231,456

Fin Period Start Date: 1 October 2023
Fin Period End Date: 30 September 2024
Ar Cycle Reference: AR24
Reporting Due Date: 30 July 2025
Date Annual Return Received: 28 July 2025
Date Accounts Received: 28 July 2025
Total Gross Income: £3,756,907
Total Gross Expenditure: £2,691,624

Fin Period Start Date: 1 October 2022
Fin Period End Date: 30 September 2023
Ar Cycle Reference: AR23
Reporting Due Date: 30 July 2024
Date Annual Return Received: 19 July 2024
Date Accounts Received: 19 July 2024
Total Gross Income: £3,265,388
Total Gross Expenditure: £2,995,282

Fin Period Start Date: 1 October 2021
Fin Period End Date: 30 September 2022
Ar Cycle Reference: AR22
Reporting Due Date: 30 July 2023
Date Annual Return Received: 26 June 2023
Date Accounts Received: 26 June 2023
Total Gross Income: £3,273,618
Total Gross Expenditure: £3,321,415

Fin Period Start Date: 1 October 2020
Fin Period End Date: 30 September 2021
Ar Cycle Reference: AR21
Reporting Due Date: 30 July 2022
Date Annual Return Received: 27 July 2022
Date Accounts Received: 27 July 2022
Total Gross Income: £4,531,395
Total Gross Expenditure: £4,090,121

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind: Yes
Fin Period Order Number: 1
Ar Cycle Reference: AR25
Fin Period Start Date: 1 October 2024
Fin Period End Date: 30 September 2025
Ar Due Date: 30 July 2026
Ar Received Date: 28 July 2026
Total Gross Income: £3,058,442
Total Gross Expenditure: £3,231,456
Grant Making Is Main Activity: No
Count Govt Contracts: 29
Count Govt Grants: £1
Income From Government Contracts: 1553737
Income From Government Grants: £20,000
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: Yes
Count Salary Band 60001 70000: 2
Count Salary Band 70001 80000: 0
Count Salary Band 80001 90000: 1
Count Volunteers: 30

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 2
Ar Cycle Reference: AR24
Fin Period Start Date: 1 October 2023
Fin Period End Date: 30 September 2024
Ar Due Date: 30 July 2025
Ar Received Date: 28 July 2025
Total Gross Income: £3,756,907
Total Gross Expenditure: £2,691,624
Grant Making Is Main Activity: No
Count Govt Contracts: 23
Count Govt Grants: £0
Income From Government Contracts: 1537344
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: Yes
Employees Salary Over 60k: Yes
Count Salary Band 70001 80000: 1
Count Volunteers: 8

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 3
Ar Cycle Reference: AR23
Fin Period Start Date: 1 October 2022
Fin Period End Date: 30 September 2023
Ar Due Date: 30 July 2024
Ar Received Date: 19 July 2024
Total Gross Income: £3,265,388
Total Gross Expenditure: £2,995,282
Grant Making Is Main Activity: No
Count Govt Contracts: 25
Count Govt Grants: £1
Income From Government Contracts: 964540
Income From Government Grants: £4,969
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: Yes
Count Salary Band 60001 70000: 1
Count Volunteers: 0

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 4
Ar Cycle Reference: AR22
Fin Period Start Date: 1 October 2021
Fin Period End Date: 30 September 2022
Ar Due Date: 30 July 2023
Ar Received Date: 26 June 2023
Total Gross Income: £3,273,618
Total Gross Expenditure: £3,321,415
Charity Raises Funds From Public: Yes
Charity Professional Fundraiser: No
Charity Commercial Participator: No
Charity Receives Govt Funding Contracts: No
Charity Receives Govt Funding Grants: Yes
Count Govt Grants: £2
Income From Government Grants: £125,888
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: Yes
Count Salary Band 60001 70000: 1
Count Volunteers: 0

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 5
Ar Cycle Reference: AR21
Fin Period Start Date: 1 October 2020
Fin Period End Date: 30 September 2021
Ar Due Date: 30 July 2022
Ar Received Date: 27 July 2022
Total Gross Income: £4,531,395
Total Gross Expenditure: £4,090,121
Charity Raises Funds From Public: Yes
Charity Professional Fundraiser: No
Charity Commercial Participator: No
Charity Receives Govt Funding Contracts: Yes
Count Govt Contracts: 2
Charity Receives Govt Funding Grants: Yes
Count Govt Grants: £3
Income From Government Contracts: 78663
Income From Government Grants: £166,361
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: Yes
Count Salary Band 60001 70000: 1
Count Volunteers: 0

05 Official extract

Charity Annual Return Partb

Latest Fin Period Submitted Ind: Yes
Fin Period Order Number: 1
Ar Cycle Reference: AR25
Fin Period Start Date: 1 October 2024
Fin Period End Date: 30 September 2025
Ar Due Date: 30 July 2026
Ar Received Date: 28 July 2026
Income Donations And Legacies: 30048
Income Other Trading Activities: 0
Income Charitable Activities: 2797689
Income Investments: 40567
Income Other: 190138
Income Total Income And Endowments: 3058442
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £8,293
Expenditure Charitable Expenditure: £3,223,163
Expenditure Other: 0
Expenditure Total: 3231456
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 20485
Expenditure Support Costs: 833492
Expenditure Depreciation: 11027
Gain Loss Investment: -364
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £186,863
Assets Total Fixed: 35840
Assets Own Use: 21218
Assets Long Term Investment: 14622
Defined Benefit Pension Scheme: -138
Assets Other Assets: £2,079,253
Assets Total Liabilities: £413,814
Assets Current Investment: 0
Assets Total Assets And Liabilities: £1,701,141
Creditors One Year Total Current: 413814
Creditors Falling Due After One Year: 0
Assets Cash: £1,342,552
Funds Endowment: 0
Funds Unrestricted: 1486057
Funds Restricted: 215084
Funds Total: 1701141
Count Employees: 104
Charity Only Accounts: Yes

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 2
Ar Cycle Reference: AR24
Fin Period Start Date: 1 October 2023
Fin Period End Date: 30 September 2024
Ar Due Date: 30 July 2025
Ar Received Date: 28 July 2025
Income Donations And Legacies: 52660
Income Other Trading Activities: 0
Income Charitable Activities: 2393460
Income Investments: 39829
Income Other: 1270958
Income Total Income And Endowments: 3756907
Income Legacies: 46996
Income Endowments: 0
Expenditure Raising Funds: £3,076
Expenditure Charitable Expenditure: £2,688,548
Expenditure Other: 0
Expenditure Total: 2691624
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 0
Expenditure Support Costs: 659254
Expenditure Depreciation: 11108
Gain Loss Investment: 971
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £157,636
Assets Total Fixed: 38497
Assets Own Use: 23982
Assets Long Term Investment: 14515
Defined Benefit Pension Scheme: -31
Assets Other Assets: £2,120,702
Assets Total Liabilities: £284,649
Assets Current Investment: 0
Assets Total Assets And Liabilities: £1,874,519
Creditors One Year Total Current: 284649
Creditors Falling Due After One Year: 0
Assets Cash: £1,629,435
Funds Endowment: 0
Funds Unrestricted: 1847014
Funds Restricted: 27505
Funds Total: 1874519
Count Employees: 98
Charity Only Accounts: Yes

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 3
Ar Cycle Reference: AR23
Fin Period Start Date: 1 October 2022
Fin Period End Date: 30 September 2023
Ar Due Date: 30 July 2024
Ar Received Date: 19 July 2024
Income Donations And Legacies: 3609
Income Other Trading Activities: 0
Income Charitable Activities: 2793277
Income Investments: 2464
Income Other: 466038
Income Total Income And Endowments: 3265388
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £12,144
Expenditure Charitable Expenditure: £2,983,138
Expenditure Other: 0
Expenditure Total: 2995282
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 17348
Expenditure Support Costs: 571097
Expenditure Depreciation: 12585
Gain Loss Investment: 200
Gain Loss Pension Fund: 122
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £808,265
Assets Total Fixed: 34248
Assets Own Use: 23447
Assets Long Term Investment: 10801
Defined Benefit Pension Scheme: -122
Assets Other Assets: £1,011,762
Assets Total Liabilities: £237,623
Assets Current Investment: 0
Assets Total Assets And Liabilities: £808,265
Creditors One Year Total Current: 237623
Creditors Falling Due After One Year: 0
Assets Cash: £549,788
Funds Endowment: 0
Funds Unrestricted: 808265
Funds Restricted: 0
Funds Total: 808265
Count Employees: 87
Charity Only Accounts: Yes

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 4
Ar Cycle Reference: AR22
Fin Period Start Date: 1 October 2021
Fin Period End Date: 30 September 2022
Ar Due Date: 30 July 2023
Ar Received Date: 26 June 2023
Income Donations And Legacies: 5024
Income Other Trading Activities: 0
Income Charitable Activities: 3259773
Income Investments: 482
Income Other: 8339
Income Total Income And Endowments: 3273618
Income Legacies: 1223
Income Endowments: 0
Expenditure Raising Funds: £12,908
Expenditure Charitable Expenditure: £3,308,507
Expenditure Other: 0
Expenditure Total: 3321415
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 0
Expenditure Support Costs: 702508
Expenditure Depreciation: 13221
Gain Loss Investment: -589
Gain Loss Pension Fund: 7274
Gain Loss Revaluation Fixed Investment: -915
Gain Loss Other: 0
Reserves: £534,198
Assets Total Fixed: 39963
Assets Own Use: 29362
Assets Long Term Investment: 10601
Defined Benefit Pension Scheme: -207
Assets Other Assets: £828,272
Assets Total Liabilities: £330,069
Assets Current Investment: 0
Assets Total Assets And Liabilities: £537,959
Creditors One Year Total Current: 330069
Creditors Falling Due After One Year: 0
Assets Cash: £179,582
Funds Endowment: 0
Funds Unrestricted: 534198
Funds Restricted: 3761
Funds Total: 537959
Count Employees: 80
Charity Only Accounts: Yes

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 5
Ar Cycle Reference: AR21
Fin Period Start Date: 1 October 2020
Fin Period End Date: 30 September 2021
Ar Due Date: 30 July 2022
Ar Received Date: 27 July 2022
Income Donations And Legacies: 365333
Income Other Trading Activities: 6200
Income Charitable Activities: 4151068
Income Investments: 351
Income Other: 8443
Income Total Income And Endowments: 4531395
Income Legacies: 40252
Income Endowments: 0
Expenditure Raising Funds: £10,033
Expenditure Charitable Expenditure: £4,080,088
Expenditure Other: 0
Expenditure Total: 4090121
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 0
Expenditure Support Costs: 639102
Expenditure Depreciation: 13167
Gain Loss Investment: 2167
Gain Loss Pension Fund: 20
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £564,714
Assets Total Fixed: 49904
Assets Own Use: 38388
Assets Long Term Investment: 11516
Defined Benefit Pension Scheme: -8732
Assets Other Assets: £1,122,353
Assets Total Liabilities: £584,129
Assets Current Investment: 0
Assets Total Assets And Liabilities: £579,396
Creditors One Year Total Current: 584129
Creditors Falling Due After One Year: 0
Assets Cash: £570,277
Funds Endowment: 0
Funds Unrestricted: 564714
Funds Restricted: 14682
Funds Total: 579396
Count Employees: 87
Charity Only Accounts: Yes

06 Official extract

Charity Area Of Operation

Geographic Area Type: Region
Geographic Area Description: Throughout England And Wales
Welsh Ind: No

07 Official extract

Charity Classification

Classification Code: 203
Classification Type: Who
Classification Description: People With Disabilities

Classification Code: 102
Classification Type: What
Classification Description: Education/training

Classification Code: 202
Classification Type: Who
Classification Description: Elderly/old People

Classification Code: 307
Classification Type: How
Classification Description: Provides Advocacy/advice/information

Classification Code: 104
Classification Type: What
Classification Description: Disability

Classification Code: 306
Classification Type: How
Classification Description: Provides Services

Classification Code: 117
Classification Type: What
Classification Description: Other Charitable Purposes

Classification Code: 201
Classification Type: Who
Classification Description: Children/young People

Classification Code: 304
Classification Type: How
Classification Description: Provides Human Resources

Classification Code: 206
Classification Type: Who
Classification Description: Other Defined Groups

08 Official extract

Charity Event History

Charity Name: ACTION DEAFNESS
Charity Event Order: 3
Event Type: Asset transfer in
Date Of Event: 2016-09-01T00:00:00
Reason: Transfer of funds
Assoc Organisation Number: 226864
Assoc Registered Charity Number: 226864
Assoc Charity Name: LEICESTER AND COUNTY MISSION FOR DEAF PEOPLE

Charity Name: ACTION DEAFNESS
Charity Event Order: 4
Event Type: Asset transfer in
Date Of Event: 2021-03-17T00:00:00
Reason: Amalgamated
Assoc Organisation Number: 5026530
Assoc Registered Charity Number: 1147856
Assoc Charity Name: WALSALL DEAF COMMUNITY SERVICES

Charity Name: ACTION DEAFNESS
Charity Event Order: 5
Event Type: Asset transfer in
Date Of Event: 2026-08-03T00:00:00
Reason: Removed by application
Assoc Organisation Number: 5065875
Assoc Registered Charity Number: 1169810
Assoc Charity Name: DEAFVIBE UK

Charity Name: ACTION DEAFNESS
Charity Event Order: 2
Event Type: Asset transfer in
Date Of Event: 2016-08-03T00:00:00
Reason: Transfer of funds
Assoc Organisation Number: 244891
Assoc Registered Charity Number: 244891
Assoc Charity Name: LOUGHBOROUGH AND DISTRICT MISSION FOR DEAF PEOPLE

Charity Name: ACTION DEAFNESS
Charity Event Order: 1
Event Type: Standard registration
Date Of Event: 2015-09-29T00:00:00

09 Official extract

Charity Governing Document

Governing Document Description: MEMORANDUM AND ARTICLES INCORPORATED 24/09/2008AS AMENDED BY SPECIAL RESOLUTION REGISTERED AT COMPANIES HOUSE ON 22/09/2015 as amended on 23 Oct 2019 as amended on 08 Jan 2021 as amended on 30 May 2026
Charitable Objects: The relief of persons who are Deaf, deafened, deafblind or hard of hearing who are resident in England, Wales and Scotland by improving the quality of life and relieving the needs of persons with all degrees of deafness, hearing loss or hearing related issues by providing items, support, activities or facilities in the interests of social welfare, designed to improve their condition of life.

10 Official extract

Charity Other Names

Charity Name Id: 553669
Charity Name Type: Previous name
Charity Name: ACTION DEAFNESS LIMITED

11 Official extract

Charity Other Regulators

Regulator Order: 1
Regulator Name: Care Quality Commission

12 Official extract

Charity Policy

Policy Name: Bullying and harassment policy and procedures

Policy Name: Social media policy and procedures

Policy Name: Paying staff

Policy Name: Investment

Policy Name: Serious incident reporting policy and procedures

Policy Name: Complaints handling

Policy Name: Safeguarding vulnerable beneficiaries

Policy Name: Risk management

Policy Name: Trustee conflicts of interest policy and procedures

Policy Name: Investing charity funds policy and procedures

Policy Name: Volunteer management

Policy Name: Conflicting interests

Policy Name: Trustee expenses policy and procedures

Policy Name: Internal risk management policy and procedures

Policy Name: Safeguarding policy and procedures

Policy Name: Financial reserves policy and procedures

Policy Name: Internal charity financial controls policy and procedures

Policy Name: Complaints policy and procedures