New Dialogue — Charity Commission profile

01 Identity

Registration and reporting

Registration status: Registered
Reporting status: Submission Received
Charity type: Charitable company
Registered: 26 November 2014
Removed: Not supplied
Company number supplied: 08429159
Financial period: 1 April 2024 – 31 March 2025
Latest income: £188,716
Latest expenditure: £199,081
Gift Aid: No
Owns or uses land: No
In administration: No
Insolvent: No
CIO: No

Public contact address: NEW DIALOGUE, Kingston Voluntary Action, Siddeley House,, 50, Canbury Park Road,, Kingston upon Thames, KT2 6LX

Website recorded by the regulator: www.healthwatchkingston.org.uk (displayed as text)

02 Activities

What the charity does

Healthwatch Kingston upon Thames is the independent champion for health & social care services for local people of all ages and backgrounds who live in or access services in the borough. We aim to improve these services by gathering feedback and representing people's views, influencing policy and service development and working with local people, providers and commissioners.

03 Official extract

Charity Annual Return History

Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Cycle Reference: AR25
Reporting Due Date: 31 January 2026
Date Annual Return Received: 7 November 2025
Date Accounts Received: 7 November 2025
Total Gross Income: £188,716
Total Gross Expenditure: £199,081

Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Cycle Reference: AR24
Reporting Due Date: 31 January 2025
Date Annual Return Received: 19 January 2025
Date Accounts Received: 19 January 2025
Total Gross Income: £210,024
Total Gross Expenditure: £185,056

Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Cycle Reference: AR23
Reporting Due Date: 31 January 2024
Date Annual Return Received: 15 December 2023
Date Accounts Received: 30 January 2024
Total Gross Income: £165,150
Total Gross Expenditure: £175,784

Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Cycle Reference: AR22
Reporting Due Date: 31 January 2023
Date Annual Return Received: 30 January 2023
Date Accounts Received: 30 January 2023
Total Gross Income: £172,000
Total Gross Expenditure: £148,637

Fin Period Start Date: 1 April 2020
Fin Period End Date: 31 March 2021
Ar Cycle Reference: AR21
Reporting Due Date: 31 January 2022
Date Annual Return Received: 23 December 2021
Date Accounts Received: 23 December 2021
Total Gross Income: £156,900
Total Gross Expenditure: £182,319

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind: Yes
Fin Period Order Number: 1
Ar Cycle Reference: AR25
Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Due Date: 31 January 2026
Ar Received Date: 7 November 2025
Total Gross Income: £188,716
Total Gross Expenditure: £199,081
Grant Making Is Main Activity: No
Count Govt Contracts: 8
Count Govt Grants: £0
Income From Government Contracts: 188716
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 66

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 2
Ar Cycle Reference: AR24
Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Due Date: 31 January 2025
Ar Received Date: 19 January 2025
Total Gross Income: £210,024
Total Gross Expenditure: £185,056
Grant Making Is Main Activity: No
Count Govt Contracts: 6
Count Govt Grants: £1
Income From Government Contracts: 205024
Income From Government Grants: £5,000
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 60

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 3
Ar Cycle Reference: AR23
Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Due Date: 31 January 2024
Ar Received Date: 15 December 2023
Total Gross Income: £165,150
Total Gross Expenditure: £175,784
Grant Making Is Main Activity: No
Count Govt Contracts: 6
Count Govt Grants: £2
Income From Government Contracts: 158500
Income From Government Grants: £6,500
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 51

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 4
Ar Cycle Reference: AR22
Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Due Date: 31 January 2023
Ar Received Date: 30 January 2023
Total Gross Income: £172,000
Total Gross Expenditure: £148,637
Charity Raises Funds From Public: No
Charity Receives Govt Funding Contracts: Yes
Count Govt Contracts: 2
Charity Receives Govt Funding Grants: Yes
Count Govt Grants: £5
Income From Government Contracts: 136000
Income From Government Grants: £36,000
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 50

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 5
Ar Cycle Reference: AR21
Fin Period Start Date: 1 April 2020
Fin Period End Date: 31 March 2021
Ar Due Date: 31 January 2022
Ar Received Date: 23 December 2021
Total Gross Income: £156,900
Total Gross Expenditure: £182,319
Charity Raises Funds From Public: No
Charity Receives Govt Funding Contracts: Yes
Count Govt Contracts: 1
Charity Receives Govt Funding Grants: No
Income From Government Contracts: 129000
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 81

05 Official extract

Charity Area Of Operation

Geographic Area Type: Local Authority
Geographic Area Description: Kingston Upon Thames
Parent Geographic Area Type: Metropolitan Counties
Parent Geographic Area Description: Greater London
Welsh Ind: No

06 Official extract

Charity Classification

Classification Code: 201
Classification Type: Who
Classification Description: Children/young People

Classification Code: 307
Classification Type: How
Classification Description: Provides Advocacy/advice/information

Classification Code: 207
Classification Type: Who
Classification Description: The General Public/mankind

Classification Code: 202
Classification Type: Who
Classification Description: Elderly/old People

Classification Code: 103
Classification Type: What
Classification Description: The Advancement Of Health Or Saving Of Lives

Classification Code: 205
Classification Type: Who
Classification Description: Other Charities Or Voluntary Bodies

Classification Code: 308
Classification Type: How
Classification Description: Sponsors Or Undertakes Research

Classification Code: 203
Classification Type: Who
Classification Description: People With Disabilities

07 Official extract

Charity Event History

Charity Name: New Dialogue
Charity Event Order: 1
Event Type: Standard registration
Date Of Event: 2014-11-26T00:00:00

08 Official extract

Charity Governing Document

Governing Document Description: MEMORANDUM AND ARTICLES INCORPORATED 04/03/2013AS AMENDED BY SPECIAL RESOLUTION REGISTERED AT COMPANIES HOUSE ON 01/08/2014 as amended on 28 Nov 2025
Charitable Objects: THE ADVANCEMENT OF HEALTH AND THE RELIEF OF THOSE IN NEED INCLUDING BY REASON OF YOUTH, AGE, ILL-HEALTH, DISABILITY OR FINANCIAL HARDSHIP PRIMARILY FOR THE POPULATION OF KINGSTON UPON THAMES BY:(A) PROVIDING INFORMATION AND ADVICE TO THE GENERAL PUBLIC ABOUT LOCAL HEALTH AND SOCIAL CARE SERVICES;(B) MAKING THE VIEWS AND EXPERIENCES OF MEMBERS OF THE GENERAL PUBLIC KNOWN TO HEALTH AND SOCIAL CARE PROVIDERS;(C) ENABLING LOCAL PEOPLE TO HAVE A VOICE IN THE DEVELOPMENT, DELIVERY AND EQUALITY OF ACCESS TO LOCAL HEALTH AND CARE SERVICES AND FACILITIES AND;(D) PROVIDING TRAINING AND THE DEVELOPMENT OF SKILLS FOR VOLUNTEERS AND THE WIDER COMMUNITY IN UNDERSTANDING, SCRUTINIZING, REVIEWING AND MONITORING LOCAL HEALTH AND CARE SERVICES AND FACILITIES.

09 Official extract

Charity Other Names

Charity Name Id: 707037
Charity Name Type: Working name
Charity Name: New Dialogue

Charity Name Id: 549043
Charity Name Type: Working name
Charity Name: HEALTHWATCH KINGSTON

Charity Name Id: 549042
Charity Name Type: Previous name
Charity Name: HEALTHWATCH KINGSTON UPON THAMES

10 Official extract

Charity Policy

Policy Name: Social media policy and procedures

Policy Name: Trustee conflicts of interest policy and procedures

Policy Name: Trustee expenses policy and procedures

Policy Name: Internal risk management policy and procedures

Policy Name: Complaints handling

Policy Name: Internal charity financial controls policy and procedures

Policy Name: Financial reserves policy and procedures

Policy Name: Volunteer management

Policy Name: Risk management

Policy Name: Safeguarding policy and procedures

Policy Name: Paying staff

Policy Name: Safeguarding vulnerable beneficiaries

Policy Name: Serious incident reporting policy and procedures

Policy Name: Bullying and harassment policy and procedures

Policy Name: Complaints policy and procedures

Policy Name: Conflicting interests