BritDB

CCEW Charity Commission profile

CITIZENS ADVICE LIVERPOOL LIMITED

Registered charity 1169879 · organisation 5086361

01 Identity

Registration and reporting

Registration status
Registered
Reporting status
Submission Received
Charity type
Charitable company
Registered
25 October 2016
Removed
Not supplied
Company number supplied
10286899
Financial period
1 April 2024 – 31 March 2025
Latest income
£4,349,809
Latest expenditure
£4,231,419
Gift Aid
No
Owns or uses land
Yes
In administration
No
Insolvent
No
CIO
No

Public contact address: Liverpool Innovation Park, Liverpool Digital, 360 Edge Lane, Fairfield, LIVERPOOL, L7 9NJ

Website recorded by the regulator: https://www.citizensadviceliverpool.org.uk/ (displayed as text)

02 Activities

What the charity does

The charities objects are to promote any charitable purpose for the public benefit by the advancement of education, the protection and preservation of health, and the relief of poverty, sickness and distress in particular, but not without limitation, for the benefit of the community in Liverpool and surrounding areas.

03 Official extract

Charity Annual Return History

Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Cycle Reference
AR25
Reporting Due Date
31 January 2026
Date Annual Return Received
28 November 2025
Date Accounts Received
28 November 2025
Total Gross Income
£4,349,809
Total Gross Expenditure
£4,231,419
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Cycle Reference
AR24
Reporting Due Date
31 January 2025
Date Annual Return Received
7 January 2025
Date Accounts Received
7 January 2025
Total Gross Income
£4,096,212
Total Gross Expenditure
£4,082,038
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Cycle Reference
AR23
Reporting Due Date
31 January 2024
Date Annual Return Received
22 January 2024
Date Accounts Received
22 January 2024
Total Gross Income
£3,392,323
Total Gross Expenditure
£3,361,839
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Cycle Reference
AR22
Reporting Due Date
31 January 2023
Date Annual Return Received
10 February 2023
Date Accounts Received
10 February 2023
Total Gross Income
£3,440,345
Total Gross Expenditure
£3,363,136
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Cycle Reference
AR21
Reporting Due Date
31 January 2022
Date Annual Return Received
24 January 2022
Date Accounts Received
24 January 2022
Total Gross Income
£3,382,083
Total Gross Expenditure
£3,162,286

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
28 November 2025
Total Gross Income
£4,349,809
Total Gross Expenditure
£4,231,419
Grant Making Is Main Activity
No
Count Govt Contracts
4
Count Govt Grants
£6
Income From Government Contracts
1229974
Income From Government Grants
£417,924
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 60001 70000
1
Count Volunteers
80
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
7 January 2025
Total Gross Income
£4,096,212
Total Gross Expenditure
£4,082,038
Grant Making Is Main Activity
No
Count Govt Contracts
0
Count Govt Grants
£3
Income From Government Grants
£214,715
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
60
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
22 January 2024
Total Gross Income
£3,392,323
Total Gross Expenditure
£3,361,839
Grant Making Is Main Activity
No
Count Govt Contracts
0
Count Govt Grants
£5
Income From Government Grants
£309,262
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
85
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
10 February 2023
Total Gross Income
£3,440,345
Total Gross Expenditure
£3,363,136
Charity Raises Funds From Public
No
Charity Receives Govt Funding Contracts
No
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£4
Income From Government Grants
£261,770
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
23
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
24 January 2022
Total Gross Income
£3,382,083
Total Gross Expenditure
£3,162,286
Charity Raises Funds From Public
No
Charity Receives Govt Funding Contracts
No
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£3
Income From Government Grants
£354,414
Charity Has Trading Subsidiary
Yes
Trustee Also Director Of Subsidiary
Yes
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
56

05 Official extract

Charity Annual Return Partb

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
28 November 2025
Income Donations And Legacies
0
Income Other Trading Activities
0
Income Charitable Activities
4298227
Income Investments
51582
Income Other
0
Income Total Income And Endowments
4349809
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£4,231,419
Expenditure Other
0
Expenditure Total
4231419
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
0
Expenditure Support Costs
897966
Expenditure Depreciation
13007
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£1,172,126
Assets Total Fixed
303521
Assets Own Use
303521
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£1,907,662
Assets Total Liabilities
£683,082
Assets Current Investment
0
Assets Total Assets And Liabilities
£1,528,101
Creditors One Year Total Current
683082
Creditors Falling Due After One Year
0
Assets Cash
£1,492,293
Funds Endowment
0
Funds Unrestricted
1475647
Funds Restricted
52454
Funds Total
1528101
Count Employees
128
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
7 January 2025
Income Donations And Legacies
0
Income Other Trading Activities
0
Income Charitable Activities
4060190
Income Investments
36022
Income Other
0
Income Total Income And Endowments
4096212
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£4,082,038
Expenditure Other
0
Expenditure Total
4082038
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
40266
Expenditure Support Costs
40266
Expenditure Depreciation
13007
Gain Loss Investment
0
Gain Loss Pension Fund
-24000
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£1,409,711
Assets Total Fixed
316528
Assets Own Use
316528
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£1,909,889
Assets Total Liabilities
£816,706
Assets Current Investment
0
Assets Total Assets And Liabilities
£1,409,711
Creditors One Year Total Current
816706
Creditors Falling Due After One Year
0
Assets Cash
£1,293,509
Funds Endowment
0
Funds Unrestricted
1367825
Funds Restricted
41886
Funds Total
1409711
Count Employees
128
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
22 January 2024
Income Donations And Legacies
0
Income Other Trading Activities
0
Income Charitable Activities
3355893
Income Investments
10421
Income Other
26009
Income Total Income And Endowments
3392323
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£3,361,839
Expenditure Other
0
Expenditure Total
3361839
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
16671
Expenditure Support Costs
16671
Expenditure Depreciation
13007
Gain Loss Investment
0
Gain Loss Pension Fund
19615
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£1,419,537
Assets Total Fixed
329535
Assets Own Use
329535
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£1,999,085
Assets Total Liabilities
£909,083
Assets Current Investment
0
Assets Total Assets And Liabilities
£1,419,537
Creditors One Year Total Current
909083
Creditors Falling Due After One Year
0
Assets Cash
£1,882,010
Funds Endowment
0
Funds Unrestricted
1368643
Funds Restricted
50894
Funds Total
1419537
Count Employees
106
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
10 February 2023
Income Donations And Legacies
0
Income Other Trading Activities
0
Income Charitable Activities
3440345
Income Investments
0
Income Other
0
Income Total Income And Endowments
3440345
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£3,363,136
Expenditure Other
0
Expenditure Total
3363136
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
30725
Expenditure Support Costs
30725
Expenditure Depreciation
7822
Gain Loss Investment
0
Gain Loss Pension Fund
102723
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£880,489
Assets Total Fixed
342542
Assets Own Use
342542
Assets Long Term Investment
0
Defined Benefit Pension Scheme
-19615
Assets Other Assets
£1,305,526
Assets Total Liabilities
£259,015
Assets Current Investment
0
Assets Total Assets And Liabilities
£1,369,438
Creditors One Year Total Current
259015
Creditors Falling Due After One Year
0
Assets Cash
£1,052,561
Funds Endowment
0
Funds Unrestricted
1253909
Funds Restricted
115529
Funds Total
1369438
Count Employees
111
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
24 January 2022
Income Donations And Legacies
5467
Income Other Trading Activities
0
Income Charitable Activities
3367539
Income Investments
9077
Income Other
0
Income Total Income And Endowments
3382083
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£3,162,286
Expenditure Other
0
Expenditure Total
3162286
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
26710
Expenditure Support Costs
100318
Expenditure Depreciation
9436
Gain Loss Investment
0
Gain Loss Pension Fund
3205
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£1,089,095
Assets Total Fixed
325115
Assets Own Use
325115
Assets Long Term Investment
0
Defined Benefit Pension Scheme
-122338
Assets Other Assets
£1,257,655
Assets Total Liabilities
£270,926
Assets Current Investment
0
Assets Total Assets And Liabilities
£1,189,506
Creditors One Year Total Current
270926
Creditors Falling Due After One Year
0
Assets Cash
£1,113,819
Funds Endowment
0
Funds Unrestricted
1089095
Funds Restricted
100411
Funds Total
1189506
Count Employees
112
Consolidated Accounts
Yes

06 Official extract

Charity Area Of Operation

Geographic Area Type
Local Authority
Geographic Area Description
Liverpool City
Parent Geographic Area Type
Metropolitan Counties
Parent Geographic Area Description
Merseyside
Welsh Ind
No

07 Official extract

Charity Classification

Classification Code
202
Classification Type
Who
Classification Description
Elderly/old People
Classification Code
115
Classification Type
What
Classification Description
Human Rights/religious Or Racial Harmony/equality Or Diversity
Classification Code
101
Classification Type
What
Classification Description
General Charitable Purposes
Classification Code
105
Classification Type
What
Classification Description
The Prevention Or Relief Of Poverty
Classification Code
201
Classification Type
Who
Classification Description
Children/young People
Classification Code
307
Classification Type
How
Classification Description
Provides Advocacy/advice/information
Classification Code
104
Classification Type
What
Classification Description
Disability
Classification Code
207
Classification Type
Who
Classification Description
The General Public/mankind
Classification Code
306
Classification Type
How
Classification Description
Provides Services
Classification Code
203
Classification Type
Who
Classification Description
People With Disabilities

08 Official extract

Charity Event History

Charity Name
CITIZENS ADVICE LIVERPOOL LIMITED
Charity Event Order
2
Event Type
Asset transfer in
Date Of Event
2018-10-15T00:00:00
Reason
Amalgamated
Assoc Organisation Number
3963439
Assoc Registered Charity Number
1076396
Assoc Charity Name
LIVERPOOL CITIZENS ADVICE PARTNERSHIP
Charity Name
CITIZENS ADVICE LIVERPOOL LIMITED
Charity Event Order
4
Event Type
Asset transfer in
Date Of Event
2023-04-03T00:00:00
Reason
Amalgamated
Assoc Organisation Number
3982824
Assoc Registered Charity Number
1088400
Assoc Charity Name
SOUTH LIVERPOOL CITIZENS ADVICE BUREAU
Charity Name
CITIZENS ADVICE LIVERPOOL LIMITED
Charity Event Order
5
Event Type
Asset transfer in
Date Of Event
2023-04-03T00:00:00
Reason
Amalgamated
Assoc Organisation Number
3103864
Assoc Registered Charity Number
1071093
Assoc Charity Name
WAVERTREE CITIZENS ADVICE BUREAU LIMITED
Charity Name
CITIZENS ADVICE LIVERPOOL LIMITED
Charity Event Order
3
Event Type
Asset transfer in
Date Of Event
2019-02-12T00:00:00
Assoc Organisation Number
3957568
Assoc Registered Charity Number
1073448
Assoc Charity Name
NORTH LIVERPOOL CITIZENS ADVICE BUREAUX
Charity Name
CITIZENS ADVICE LIVERPOOL LIMITED
Charity Event Order
1
Event Type
Standard registration
Date Of Event
2016-10-25T00:00:00

09 Official extract

Charity Governing Document

Governing Document Description
MEMORANDUM AND ARTICLES INCORPORATED 19 JUL 2016
Charitable Objects
THE CHARITY'S OBJECTS ARE TO PROMOTE ANY CHARITABLE PURPOSE FOR THE BENEFIT OF THE COMMUNITY IN LIVERPOOL AND SURROUNDING AREAS ("THE AREA OF BENEFIT") BY THE DVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS.

10 Official extract

Charity Policy

Policy Name
Safeguarding vulnerable beneficiaries
Policy Name
Risk management
Policy Name
Investing charity funds policy and procedures
Policy Name
Trustee expenses policy and procedures
Policy Name
Complaints handling
Policy Name
Serious incident reporting policy and procedures
Policy Name
Investment
Policy Name
Campaigns and political activity policy and procedures
Policy Name
Internal risk management policy and procedures
Policy Name
Safeguarding policy and procedures
Policy Name
Complaints policy and procedures
Policy Name
Social media policy and procedures
Policy Name
Volunteer management
Policy Name
Conflicting interests
Policy Name
Trustee conflicts of interest policy and procedures
Policy Name
Financial reserves policy and procedures
Policy Name
Internal charity financial controls policy and procedures
Policy Name
Bullying and harassment policy and procedures
Policy Name
Paying staff