CCEW Charity Commission profile

INTERCOM

Registered charity 1171878 · organisation 5086622

01 Identity

Registration and reporting

Registration status
Registered
Reporting status
Submission Received
Charity type
CIO
Registered
2 March 2017
Removed
Not supplied
Financial period
1 April 2024 – 31 March 2025
Latest income
£951,610
Latest expenditure
£906,372
Owns or uses land
Yes
In administration
No
Insolvent
No
CIO
Yes

Public contact address: Zone 1, Wrentham Business Centre, Prospect Park, EXETER, EX4 6NA

Website recorded by the regulator: www.intercomtrust.org.uk (displayed as text)

02 Activities

What the charity does

Provides help for people who are experiencing prejudice, discrimination or other disadvantage relating to sexual orientation or gender identity, supports independent lesbian gay bisexual and trans groups and initiatives, and provides training and consultancy for all sectors on the issues around sexual orientation and gender identity.

03 Official extract

Charity Annual Return History

Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Cycle Reference
AR25
Reporting Due Date
31 January 2026
Date Annual Return Received
24 October 2025
Date Accounts Received
24 October 2025
Total Gross Income
£951,610
Total Gross Expenditure
£906,372
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Cycle Reference
AR24
Reporting Due Date
31 January 2025
Date Annual Return Received
6 December 2024
Date Accounts Received
6 December 2024
Total Gross Income
£882,661
Total Gross Expenditure
£909,958
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Cycle Reference
AR23
Reporting Due Date
31 January 2024
Date Annual Return Received
7 December 2023
Date Accounts Received
7 December 2023
Total Gross Income
£673,577
Total Gross Expenditure
£696,684
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Cycle Reference
AR22
Reporting Due Date
31 January 2023
Date Annual Return Received
21 December 2022
Date Accounts Received
21 December 2022
Total Gross Income
£651,550
Total Gross Expenditure
£530,755
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Cycle Reference
AR21
Reporting Due Date
31 January 2022
Date Annual Return Received
20 December 2021
Date Accounts Received
20 December 2021
Total Gross Income
£514,929
Total Gross Expenditure
£423,492

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
24 October 2025
Total Gross Income
£951,610
Total Gross Expenditure
£906,372
Grant Making Is Main Activity
No
Count Govt Contracts
2
Count Govt Grants
£0
Income From Government Contracts
202261
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
35
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
6 December 2024
Total Gross Income
£882,661
Total Gross Expenditure
£909,958
Grant Making Is Main Activity
No
Count Govt Contracts
2
Count Govt Grants
£0
Income From Government Contracts
209519
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
28
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
7 December 2023
Total Gross Income
£673,577
Total Gross Expenditure
£696,684
Grant Making Is Main Activity
No
Count Govt Contracts
1
Count Govt Grants
£3
Income From Government Contracts
49950
Income From Government Grants
£136,957
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
14
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
21 December 2022
Total Gross Income
£651,550
Total Gross Expenditure
£530,755
Charity Raises Funds From Public
Yes
Charity Professional Fundraiser
No
Charity Commercial Participator
No
Grant Making Is Main Activity
No
Charity Receives Govt Funding Contracts
No
Charity Receives Govt Funding Grants
No
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
15
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
20 December 2021
Total Gross Income
£514,929
Total Gross Expenditure
£423,492
Charity Raises Funds From Public
Yes
Charity Professional Fundraiser
No
Charity Commercial Participator
No
Grant Making Is Main Activity
Yes
Charity Receives Govt Funding Contracts
No
Charity Receives Govt Funding Grants
No
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
5

05 Official extract

Charity Annual Return Partb

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
24 October 2025
Income Donations And Legacies
73150
Income Other Trading Activities
0
Income Charitable Activities
874117
Income Investments
4343
Income Other
0
Income Total Income And Endowments
951610
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£906,372
Expenditure Other
0
Expenditure Total
906372
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
13551
Expenditure Support Costs
876926
Expenditure Depreciation
0
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£136,515
Assets Total Fixed
0
Assets Own Use
0
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£358,302
Assets Total Liabilities
£23,429
Assets Current Investment
0
Assets Total Assets And Liabilities
£334,873
Creditors One Year Total Current
23429
Creditors Falling Due After One Year
0
Assets Cash
£309,304
Funds Endowment
0
Funds Unrestricted
327474
Funds Restricted
7399
Funds Total
334873
Count Employees
27
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
6 December 2024
Income Donations And Legacies
48525
Income Other Trading Activities
12320
Income Charitable Activities
817846
Income Investments
3970
Income Other
0
Income Total Income And Endowments
882661
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£937
Expenditure Charitable Expenditure
£909,021
Expenditure Other
0
Expenditure Total
909958
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
8579
Expenditure Support Costs
866957
Expenditure Depreciation
292
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£118,192
Assets Total Fixed
411
Assets Own Use
411
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£325,897
Assets Total Liabilities
£36,673
Assets Current Investment
0
Assets Total Assets And Liabilities
£289,635
Creditors One Year Total Current
36673
Creditors Falling Due After One Year
0
Assets Cash
£286,715
Funds Endowment
0
Funds Unrestricted
278192
Funds Restricted
11443
Funds Total
289635
Count Employees
25
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
7 December 2023
Income Donations And Legacies
47632
Income Other Trading Activities
0
Income Charitable Activities
624689
Income Investments
1256
Income Other
0
Income Total Income And Endowments
673577
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£1,670
Expenditure Charitable Expenditure
£695,014
Expenditure Other
0
Expenditure Total
696684
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
7241
Expenditure Support Costs
666036
Expenditure Depreciation
292
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£316,932
Assets Total Fixed
703
Assets Own Use
703
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£323,871
Assets Total Liabilities
£7,642
Assets Current Investment
0
Assets Total Assets And Liabilities
£316,932
Creditors One Year Total Current
7642
Creditors Falling Due After One Year
0
Assets Cash
£279,464
Funds Endowment
0
Funds Unrestricted
242340
Funds Restricted
74592
Funds Total
316932
Count Employees
20
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
21 December 2022
Income Donations And Legacies
69512
Income Other Trading Activities
0
Income Charitable Activities
581986
Income Investments
52
Income Other
0
Income Total Income And Endowments
651550
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£530,755
Expenditure Other
0
Expenditure Total
530755
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
5864
Expenditure Support Costs
501602
Expenditure Depreciation
3022
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£86,850
Assets Total Fixed
995
Assets Own Use
995
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£349,348
Assets Total Liabilities
£10,304
Assets Current Investment
0
Assets Total Assets And Liabilities
£340,039
Creditors One Year Total Current
10304
Creditors Falling Due After One Year
0
Assets Cash
£249,893
Funds Endowment
0
Funds Unrestricted
246850
Funds Restricted
93189
Funds Total
340039
Count Employees
13
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
20 December 2021
Income Donations And Legacies
7332
Income Other Trading Activities
0
Income Charitable Activities
507547
Income Investments
50
Income Other
0
Income Total Income And Endowments
514929
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£423,492
Expenditure Other
0
Expenditure Total
423492
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
4110
Expenditure Support Costs
412913
Expenditure Depreciation
3009
Gain Loss Investment
50
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
-2760
Gain Loss Other
0
Reserves
£120,000
Assets Total Fixed
4017
Assets Own Use
4017
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£221,394
Assets Total Liabilities
£6,167
Assets Current Investment
0
Assets Total Assets And Liabilities
£219,244
Creditors One Year Total Current
6167
Creditors Falling Due After One Year
0
Assets Cash
£200,634
Funds Endowment
0
Funds Unrestricted
196057
Funds Restricted
23187
Funds Total
219244
Count Employees
11
Charity Only Accounts
Yes

06 Official extract

Charity Area Of Operation

Geographic Area Type
Local Authority
Geographic Area Description
Dorset
Welsh Ind
No
Geographic Area Type
Local Authority
Geographic Area Description
Cornwall
Welsh Ind
No
Geographic Area Type
Local Authority
Geographic Area Description
Plymouth City
Welsh Ind
No
Geographic Area Type
Local Authority
Geographic Area Description
Torbay
Welsh Ind
No
Geographic Area Type
Local Authority
Geographic Area Description
Devon
Welsh Ind
No

07 Official extract

Charity Classification

Classification Code
306
Classification Type
How
Classification Description
Provides Services
Classification Code
109
Classification Type
What
Classification Description
Arts/culture/heritage/science
Classification Code
201
Classification Type
Who
Classification Description
Children/young People
Classification Code
117
Classification Type
What
Classification Description
Other Charitable Purposes
Classification Code
104
Classification Type
What
Classification Description
Disability
Classification Code
202
Classification Type
Who
Classification Description
Elderly/old People
Classification Code
307
Classification Type
How
Classification Description
Provides Advocacy/advice/information
Classification Code
308
Classification Type
How
Classification Description
Sponsors Or Undertakes Research
Classification Code
102
Classification Type
What
Classification Description
Education/training
Classification Code
304
Classification Type
How
Classification Description
Provides Human Resources
Classification Code
115
Classification Type
What
Classification Description
Human Rights/religious Or Racial Harmony/equality Or Diversity
Classification Code
207
Classification Type
Who
Classification Description
The General Public/mankind
Classification Code
302
Classification Type
How
Classification Description
Makes Grants To Organisations
Classification Code
305
Classification Type
How
Classification Description
Provides Buildings/facilities/open Space
Classification Code
113
Classification Type
What
Classification Description
Economic/community Development/employment
Classification Code
205
Classification Type
Who
Classification Description
Other Charities Or Voluntary Bodies
Classification Code
103
Classification Type
What
Classification Description
The Advancement Of Health Or Saving Of Lives
Classification Code
309
Classification Type
How
Classification Description
Acts As An Umbrella Or Resource Body
Classification Code
301
Classification Type
How
Classification Description
Makes Grants To Individuals
Classification Code
206
Classification Type
Who
Classification Description
Other Defined Groups

08 Official extract

Charity Event History

Charity Name
INTERCOM
Charity Event Order
1
Event Type
CIO registration
Date Of Event
2017-03-02T00:00:00

09 Official extract

Charity Governing Document

Governing Document Description
CIO - FOUNDATION Registered 02 Mar 2017
Charitable Objects
1) TO RELIEVE THE NEEDS OF LESBIAN, GAY BISEXUAL AND TRANS+ PEOPLE AND OTHERS WHO ARE DISADVANTAGED ON ACCOUNT OF PREJUDICE OR DISCRIMINATION SUFFERED IN RELATION TO SEXUAL ORIENTATION OR GENDER IDENTITY IN SUCH WAYS AS ARE CHARITABLE AT LAW.2) TO PROMOTE HUMAN RIGHTS (AS SET OUT IN THE EUROPEAN CONVENTION OF HUMAN RIGHTS AND SUBSEQUENT LEGISLATION, CASE DETERMINATIONS, CONVENTIONS AND DECLARATIONS) BY RAISING AWARENESS OF HUMAN RIGHTS ISSUES, PROMOTING PUBLIC SUPPORT FOR HUMAN RIGHTS, OBTAINING REDRESS FOR THE VICTIMS OF HUMAN RIGHTS ABUSE, AND CONTRIBUTING TO THE SOUND ADMINISTRATION OF HUMAN RIGHTS LAW. 3) TO ADVANCE THE EDUCATION OF THE PUBLIC IN RELATION TO ALL ASPECTS OF DISCRIMINATION AND OTHER DISADVANTAGE SUFFERED BY REASON OF BEING LESBIAN GAY BISEXUAL OR TRANS+.

10 Official extract

Charity Other Names

Charity Name Id
584646
Charity Name Type
Working name
Charity Name
THE INTERCOM TRUST
Charity Name Id
584648
Charity Name Type
Working name
Charity Name
LGBT COLLECTIVE
Charity Name Id
584647
Charity Name Type
Working name
Charity Name
INTERCOM LGBT+

11 Official extract

Charity Policy

Policy Name
Paying staff
Policy Name
Conflicting interests
Policy Name
Trustee expenses policy and procedures
Policy Name
Internal charity financial controls policy and procedures
Policy Name
Financial reserves policy and procedures
Policy Name
Risk management
Policy Name
Complaints handling
Policy Name
Bullying and harassment policy and procedures
Policy Name
Social media policy and procedures
Policy Name
Safeguarding vulnerable beneficiaries
Policy Name
Volunteer management
Policy Name
Internal risk management policy and procedures
Policy Name
Complaints policy and procedures
Policy Name
Serious incident reporting policy and procedures
Policy Name
Safeguarding policy and procedures
Policy Name
Trustee conflicts of interest policy and procedures