BUS USERS UK CHARITABLE TRUST LIMITED — Charity Commission profile

01 Identity

Registration and reporting

Registration status: Registered
Reporting status: Submission Received
Charity type: Charitable company
Registered: 6 June 2018
Removed: Not supplied
Company number supplied: 04635458
Financial period: 1 April 2024 – 31 March 2025
Latest income: £811,183
Latest expenditure: £800,947
Gift Aid: No
Owns or uses land: No
In administration: No
Insolvent: No
CIO: No

Public contact address: 22 GREENCOAT PLACE, LONDON, SW1P 1PR

Website recorded by the regulator: www.bususers.org (displayed as text)

02 Activities

What the charity does

Courses for transport providers on meeting the needs of socially excluded peopleStructured events for people to meet their transport providers and policymakers and give a user perspectiveRun a registered Alternative Dispute Resolution serviceMonitor service performance Raise awareness of transport needs of socially excluded communitiesAdvise on government policy Promote high standards

03 Official extract

Charity Annual Return History

Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Cycle Reference: AR25
Reporting Due Date: 31 January 2026
Date Annual Return Received: 3 December 2025
Date Accounts Received: 3 December 2025
Total Gross Income: £811,183
Total Gross Expenditure: £800,947

Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Cycle Reference: AR24
Reporting Due Date: 31 January 2025
Date Annual Return Received: 15 January 2025
Date Accounts Received: 15 January 2025
Total Gross Income: £822,722
Total Gross Expenditure: £748,388

Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Cycle Reference: AR23
Reporting Due Date: 31 January 2024
Date Annual Return Received: 28 January 2024
Date Accounts Received: 28 January 2024
Total Gross Income: £804,432
Total Gross Expenditure: £773,988

Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Cycle Reference: AR22
Reporting Due Date: 31 January 2023
Date Annual Return Received: 8 December 2022
Date Accounts Received: 8 December 2022
Total Gross Income: £778,577
Total Gross Expenditure: £754,911

Fin Period Start Date: 1 April 2020
Fin Period End Date: 31 March 2021
Ar Cycle Reference: AR21
Reporting Due Date: 31 January 2022
Date Annual Return Received: 6 September 2021
Date Accounts Received: 6 September 2021
Total Gross Income: £756,442
Total Gross Expenditure: £746,513

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind: Yes
Fin Period Order Number: 1
Ar Cycle Reference: AR25
Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Due Date: 31 January 2026
Ar Received Date: 3 December 2025
Total Gross Income: £811,183
Total Gross Expenditure: £800,947
Grant Making Is Main Activity: No
Count Govt Contracts: 0
Count Govt Grants: £4
Income From Government Grants: £545,661
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 0

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 2
Ar Cycle Reference: AR24
Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Due Date: 31 January 2025
Ar Received Date: 15 January 2025
Total Gross Income: £822,722
Total Gross Expenditure: £748,388
Grant Making Is Main Activity: No
Count Govt Contracts: 0
Count Govt Grants: £4
Income From Government Grants: £586,904
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 0

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 3
Ar Cycle Reference: AR23
Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Due Date: 31 January 2024
Ar Received Date: 28 January 2024
Total Gross Income: £804,432
Total Gross Expenditure: £773,988
Grant Making Is Main Activity: No
Count Govt Contracts: 0
Count Govt Grants: £32
Income From Government Grants: £651,201
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 0

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 4
Ar Cycle Reference: AR22
Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Due Date: 31 January 2023
Ar Received Date: 8 December 2022
Total Gross Income: £778,577
Total Gross Expenditure: £754,911
Charity Raises Funds From Public: No
Charity Receives Govt Funding Contracts: No
Charity Receives Govt Funding Grants: Yes
Count Govt Grants: £27
Income From Government Grants: £543,886
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 0

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 5
Ar Cycle Reference: AR21
Fin Period Start Date: 1 April 2020
Fin Period End Date: 31 March 2021
Ar Due Date: 31 January 2022
Ar Received Date: 6 September 2021
Total Gross Income: £756,442
Total Gross Expenditure: £746,513
Charity Raises Funds From Public: No
Charity Receives Govt Funding Contracts: No
Charity Receives Govt Funding Grants: Yes
Count Govt Grants: £26
Income From Government Grants: £529,813
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 0

05 Official extract

Charity Annual Return Partb

Latest Fin Period Submitted Ind: Yes
Fin Period Order Number: 1
Ar Cycle Reference: AR25
Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Due Date: 31 January 2026
Ar Received Date: 3 December 2025
Income Donations And Legacies: 0
Income Other Trading Activities: 249553
Income Charitable Activities: 545662
Income Investments: 15968
Income Other: 0
Income Total Income And Endowments: 811183
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £0
Expenditure Charitable Expenditure: £710,136
Expenditure Other: 90811
Expenditure Total: 800947
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 75794
Expenditure Support Costs: 117199
Expenditure Depreciation: 0
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £100,000
Assets Total Fixed: 0
Assets Own Use: 0
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £308,044
Assets Total Liabilities: £70,803
Assets Current Investment: 0
Assets Total Assets And Liabilities: £237,241
Creditors One Year Total Current: 55803
Creditors Falling Due After One Year: 15000
Assets Cash: £189,989
Funds Endowment: 0
Funds Unrestricted: 237241
Funds Restricted: 0
Funds Total: 237241
Count Employees: 21
Charity Only Accounts: Yes

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 2
Ar Cycle Reference: AR24
Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Due Date: 31 January 2025
Ar Received Date: 15 January 2025
Income Donations And Legacies: 0
Income Other Trading Activities: 586904
Income Charitable Activities: 235195
Income Investments: 623
Income Other: 0
Income Total Income And Endowments: 822722
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £0
Expenditure Charitable Expenditure: £661,066
Expenditure Other: 87322
Expenditure Total: 748388
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 76110
Expenditure Support Costs: 105625
Expenditure Depreciation: 0
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £100,000
Assets Total Fixed: 0
Assets Own Use: 0
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £312,103
Assets Total Liabilities: £85,098
Assets Current Investment: 0
Assets Total Assets And Liabilities: £227,005
Creditors One Year Total Current: 59265
Creditors Falling Due After One Year: 25833
Assets Cash: £247,585
Funds Endowment: 0
Funds Unrestricted: 227005
Funds Restricted: 0
Funds Total: 227005
Count Employees: 21
Charity Only Accounts: Yes

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 3
Ar Cycle Reference: AR23
Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Due Date: 31 January 2024
Ar Received Date: 28 January 2024
Income Donations And Legacies: 789432
Income Other Trading Activities: 0
Income Charitable Activities: 0
Income Investments: 15000
Income Other: 0
Income Total Income And Endowments: 804432
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £0
Expenditure Charitable Expenditure: £629,786
Expenditure Other: 144202
Expenditure Total: 773988
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 71879
Expenditure Support Costs: 85251
Expenditure Depreciation: 0
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £137,671
Assets Total Fixed: 0
Assets Own Use: 0
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £263,007
Assets Total Liabilities: £125,336
Assets Current Investment: 0
Assets Total Assets And Liabilities: £137,671
Creditors One Year Total Current: 90336
Creditors Falling Due After One Year: 35000
Assets Cash: £263,007
Funds Endowment: 0
Funds Unrestricted: 137671
Funds Restricted: 0
Funds Total: 137671
Count Employees: 11
Charity Only Accounts: Yes

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 4
Ar Cycle Reference: AR22
Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Due Date: 31 January 2023
Ar Received Date: 8 December 2022
Income Donations And Legacies: 763577
Income Other Trading Activities: 0
Income Charitable Activities: 0
Income Investments: 15000
Income Other: 0
Income Total Income And Endowments: 778577
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £0
Expenditure Charitable Expenditure: £754,911
Expenditure Other: 0
Expenditure Total: 754911
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 72851
Expenditure Support Costs: 98070
Expenditure Depreciation: 107227
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £0
Assets Total Fixed: 0
Assets Own Use: 0
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £215,327
Assets Total Liabilities: £108,100
Assets Current Investment: 0
Assets Total Assets And Liabilities: £107,227
Creditors One Year Total Current: 62358
Creditors Falling Due After One Year: 45742
Assets Cash: £83,304
Funds Endowment: 0
Funds Unrestricted: 107227
Funds Restricted: 0
Funds Total: 107227
Count Employees: 21
Charity Only Accounts: Yes

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 5
Ar Cycle Reference: AR21
Fin Period Start Date: 1 April 2020
Fin Period End Date: 31 March 2021
Ar Due Date: 31 January 2022
Ar Received Date: 6 September 2021
Income Donations And Legacies: 741442
Income Other Trading Activities: 0
Income Charitable Activities: 0
Income Investments: 15000
Income Other: 0
Income Total Income And Endowments: 756442
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £0
Expenditure Charitable Expenditure: £746,513
Expenditure Other: 0
Expenditure Total: 746513
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 74176
Expenditure Support Costs: 93137
Expenditure Depreciation: 0
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £83,561
Assets Total Fixed: 0
Assets Own Use: 0
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £166,854
Assets Total Liabilities: £83,293
Assets Current Investment: 0
Assets Total Assets And Liabilities: £83,561
Creditors One Year Total Current: 33293
Creditors Falling Due After One Year: 50000
Assets Cash: £54,839
Funds Endowment: 0
Funds Unrestricted: 83561
Funds Restricted: 0
Funds Total: 83561
Count Employees: 21
Charity Only Accounts: Yes

06 Official extract

Charity Area Of Operation

Geographic Area Type: Region
Geographic Area Description: Throughout England And Wales
Welsh Ind: No

Geographic Area Type: Country
Geographic Area Description: Northern Ireland
Parent Geographic Area Type: Continent
Parent Geographic Area Description: Europe
Welsh Ind: No

Geographic Area Type: Country
Geographic Area Description: Scotland
Parent Geographic Area Type: Continent
Parent Geographic Area Description: Europe
Welsh Ind: No

07 Official extract

Charity Classification

Classification Code: 309
Classification Type: How
Classification Description: Acts As An Umbrella Or Resource Body

Classification Code: 307
Classification Type: How
Classification Description: Provides Advocacy/advice/information

Classification Code: 104
Classification Type: What
Classification Description: Disability

Classification Code: 207
Classification Type: Who
Classification Description: The General Public/mankind

Classification Code: 105
Classification Type: What
Classification Description: The Prevention Or Relief Of Poverty

Classification Code: 112
Classification Type: What
Classification Description: Environment/conservation/heritage

Classification Code: 308
Classification Type: How
Classification Description: Sponsors Or Undertakes Research

08 Official extract

Charity Event History

Charity Name: BUS USERS UK CHARITABLE TRUST LIMITED
Charity Event Order: 1
Event Type: Standard registration
Date Of Event: 2018-06-06T00:00:00

09 Official extract

Charity Governing Document

Governing Document Description: MEMORANDUM AND ARTICLES INCORPORATED 13 JAN 2003AS AMENDED BY CERTIFICATE OF INCORPORATION ON CHANGE OF NAME DATED 09 MAY 2012AS AMENDED BY SPECIAL RESOLUTION REGISTERED AT COMPANIES HOUSE ON 01 MAY 2018AS AMENDED BY CERTIFICATE OF INCORPORATION ON CHANGE OF NAME DATED 15 MAY 2018AS AMENDED BY SPECIAL RESOLUTION REGISTERED AT COMPANIES HOUSE ON 06 JUN 2018 as amended on 11 Dec 2019
Charitable Objects: 1.TO PROMOTE SOCIAL INCLUSION FOR THE PUBLIC BENEFIT BY PREVENTING PEOPLE FROM BECOMING SOCIALLY EXCLUDED, RELIEVING THE NEEDS OF THOSE PEOPLE WHO ARE SOCIALLY EXCLUDED AND ASSISTING THEM TO INTEGRATE INTO SOCIETY BY:- ENCOURAGING TRANSPORT PROVIDERS TO ADAPT TRANSPORT SERVICES TO MEET THE NEEDS OF THOSE WHO ARE SOCIALLY EXCLUDED AND TO PROVIDE SAFE AND CONVENIENT TRANSPORT FACILITIES TO MEET THOSE NEEDS;- RAISING AWARENESS OF THE TRANSPORT NEEDS OF PEOPLE WHO ARE SOCIALLY EXCLUDED;FOR THE PURPOSE OF THIS CLAUSE SOCIALLY EXCLUDED MEANS BEING EXCLUDED FROM SOCIETY, OR PARTS OF SOCIETY AS A RESULT OF ONE OR MORE OF THE FOLLOWING FACTORS: FINANCIAL HARDSHIP, YOUTH OR OLD AGE, ILL HEALTH (PHYSICAL OR MENTAL) OR DISABILITY, LIVING IN AREAS WHERE THERE IS NO ADEQUATE TRANSPORT PROVISION, BEING UNABLE TO PROVIDE FOR TRANSPORT FROM PERSONAL RESOURCES.2.TO PROMOTE FOR THE PUBLIC BENEFIT HIGH STANDARDS OF URBAN AND RURAL TRANSPORT PLANNING AND SERVICE DELIVERY IN ACCORDANCE WITH RELEVANT LEGISLATION, STANDARDS AND CONDITIONS AND TO EDUCATE THE PUBLIC IN A BETTER UNDERSTANDING OF THE SOCIAL AND ECONOMIC CHANGES AFFECTING PUBLIC TRANSPORT PROVISION.

10 Official extract

Charity Other Names

Charity Name Id: 587951
Charity Name Type: Working name
Charity Name: BUS USERS SCOTLAND

Charity Name Id: 587950
Charity Name Type: Previous name
Charity Name: BUS USERS UK CHARITABLE TRUST

Charity Name Id: 587953
Charity Name Type: Working name
Charity Name: BUS USERS CYMRU

Charity Name Id: 587952
Charity Name Type: Working name
Charity Name: BUS USERS WALES

11 Official extract

Charity Policy

Policy Name: Safeguarding policy and procedures

Policy Name: Trustee conflicts of interest policy and procedures

Policy Name: Conflicting interests

Policy Name: Complaints handling

Policy Name: Internal charity financial controls policy and procedures

Policy Name: Paying staff

Policy Name: Complaints policy and procedures

Policy Name: Risk management