CCEW Charity Commission profile

CITIZENS ADVICE DONCASTER BOROUGH

Registered charity 1174228 · organisation 5106788

01 Identity

Registration and reporting

Registration status
Registered
Reporting status
Submission Received
Charity type
Charitable company
Registered
11 August 2017
Removed
Not supplied
Company number supplied
10860886
Financial period
1 April 2024 – 31 March 2025
Latest income
£1,889,835
Latest expenditure
£1,828,686
Gift Aid
No
Owns or uses land
Yes
In administration
No
Insolvent
No
CIO
No

Public contact address: HOPE Centre, Stainforth Methodist Church, Stainforth, Doncaster, DN7 5NS

Website recorded by the regulator: https://www.cadoncasterborough.org/ (displayed as text)

02 Activities

What the charity does

Citizens Advice service giving free confidential independent and impartial advice to all who need us. Also working to change unfair policies and practices which affect peple's lives.

03 Official extract

Charity Annual Return History

Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Cycle Reference
AR25
Reporting Due Date
31 January 2026
Date Annual Return Received
5 November 2025
Date Accounts Received
11 August 2025
Total Gross Income
£1,889,835
Total Gross Expenditure
£1,828,686
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Cycle Reference
AR24
Reporting Due Date
31 January 2025
Date Annual Return Received
7 October 2024
Date Accounts Received
15 August 2024
Total Gross Income
£1,144,410
Total Gross Expenditure
£1,064,946
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Cycle Reference
AR23
Reporting Due Date
31 January 2024
Date Annual Return Received
7 February 2024
Date Accounts Received
4 January 2024
Total Gross Income
£1,092,379
Total Gross Expenditure
£910,544
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Cycle Reference
AR22
Reporting Due Date
31 January 2023
Date Annual Return Received
1 December 2022
Date Accounts Received
1 December 2022
Total Gross Income
£835,482
Total Gross Expenditure
£716,360
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Cycle Reference
AR21
Reporting Due Date
31 January 2022
Date Annual Return Received
26 October 2021
Date Accounts Received
26 October 2021
Total Gross Income
£583,638
Total Gross Expenditure
£502,439

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
5 November 2025
Total Gross Income
£1,889,835
Total Gross Expenditure
£1,828,686
Grant Making Is Main Activity
No
Count Govt Contracts
4
Count Govt Grants
£0
Income From Government Contracts
410720
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
5
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
7 October 2024
Total Gross Income
£1,144,410
Total Gross Expenditure
£1,064,946
Grant Making Is Main Activity
No
Count Govt Contracts
4
Count Govt Grants
£0
Income From Government Contracts
807458
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
5
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
7 February 2024
Total Gross Income
£1,092,379
Total Gross Expenditure
£910,544
Grant Making Is Main Activity
No
Count Govt Contracts
4
Count Govt Grants
£1
Income From Government Contracts
685644
Income From Government Grants
£152,150
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
14
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
1 December 2022
Total Gross Income
£835,482
Total Gross Expenditure
£716,360
Charity Raises Funds From Public
No
Charity Receives Govt Funding Contracts
No
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£4
Income From Government Grants
£401,758
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
20
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
26 October 2021
Total Gross Income
£583,638
Total Gross Expenditure
£502,439
Charity Raises Funds From Public
No
Charity Receives Govt Funding Contracts
No
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£5
Income From Government Grants
£505,142
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
23

05 Official extract

Charity Annual Return Partb

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
5 November 2025
Income Donations And Legacies
2564
Income Other Trading Activities
0
Income Charitable Activities
1843827
Income Investments
2536
Income Other
40908
Income Total Income And Endowments
1889835
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£1,828,686
Expenditure Other
0
Expenditure Total
1828686
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
20221
Expenditure Support Costs
212117
Expenditure Depreciation
0
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£742,646
Assets Total Fixed
125000
Assets Own Use
125000
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£999,928
Assets Total Liabilities
£382,282
Assets Current Investment
0
Assets Total Assets And Liabilities
£742,646
Creditors One Year Total Current
382282
Creditors Falling Due After One Year
0
Assets Cash
£929,139
Funds Endowment
0
Funds Unrestricted
723845
Funds Restricted
18801
Funds Total
742646
Count Employees
53
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
7 October 2024
Income Donations And Legacies
1165
Income Other Trading Activities
0
Income Charitable Activities
1132385
Income Investments
2723
Income Other
7837
Income Total Income And Endowments
1144110
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£14,376
Expenditure Charitable Expenditure
£1,050,570
Expenditure Other
0
Expenditure Total
1064946
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
0
Expenditure Support Costs
110244
Expenditure Depreciation
0
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
4164
Reserves
£681,497
Assets Total Fixed
125000
Assets Own Use
125000
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£1,045,945
Assets Total Liabilities
£489,448
Assets Current Investment
0
Assets Total Assets And Liabilities
£681,497
Creditors One Year Total Current
489448
Creditors Falling Due After One Year
0
Assets Cash
£0
Funds Endowment
0
Funds Unrestricted
676071
Funds Restricted
5426
Funds Total
681497
Count Employees
50
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
7 February 2024
Income Donations And Legacies
335
Income Other Trading Activities
7156
Income Charitable Activities
1092379
Income Investments
0
Income Other
0
Income Total Income And Endowments
1099870
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£910,544
Expenditure Other
0
Expenditure Total
910544
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
0
Expenditure Support Costs
56522
Expenditure Depreciation
446
Gain Loss Investment
1038
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
-133500
Gain Loss Other
-446
Reserves
£496,865
Assets Total Fixed
125000
Assets Own Use
125000
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£681,978
Assets Total Liabilities
£129,645
Assets Current Investment
0
Assets Total Assets And Liabilities
£677,333
Creditors One Year Total Current
129645
Creditors Falling Due After One Year
0
Assets Cash
£675,479
Funds Endowment
0
Funds Unrestricted
621865
Funds Restricted
55468
Funds Total
677333
Count Employees
39
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
1 December 2022
Income Donations And Legacies
51
Income Other Trading Activities
0
Income Charitable Activities
828745
Income Investments
301
Income Other
6385
Income Total Income And Endowments
835482
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£716,360
Expenditure Other
0
Expenditure Total
716360
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
0
Expenditure Support Costs
34766
Expenditure Depreciation
8037
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£688,737
Assets Total Fixed
329020
Assets Own Use
329020
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£548,082
Assets Total Liabilities
£188,365
Assets Current Investment
0
Assets Total Assets And Liabilities
£688,737
Creditors One Year Total Current
188365
Creditors Falling Due After One Year
0
Assets Cash
£495,692
Funds Endowment
0
Funds Unrestricted
688737
Funds Restricted
0
Funds Total
688737
Count Employees
35
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
26 October 2021
Income Donations And Legacies
10
Income Other Trading Activities
0
Income Charitable Activities
582543
Income Investments
39
Income Other
1046
Income Total Income And Endowments
583638
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£492,893
Expenditure Other
9546
Expenditure Total
502439
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
0
Expenditure Support Costs
53282
Expenditure Depreciation
8038
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£96,427
Assets Total Fixed
337057
Assets Own Use
337057
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£330,090
Assets Total Liabilities
£97,532
Assets Current Investment
0
Assets Total Assets And Liabilities
£569,615
Creditors One Year Total Current
97532
Creditors Falling Due After One Year
0
Assets Cash
£321,725
Funds Endowment
0
Funds Unrestricted
569615
Funds Restricted
0
Funds Total
569615
Count Employees
23
Charity Only Accounts
Yes

06 Official extract

Charity Area Of Operation

Geographic Area Type
Local Authority
Geographic Area Description
Doncaster
Parent Geographic Area Type
Metropolitan Counties
Parent Geographic Area Description
South Yorkshire
Welsh Ind
No

07 Official extract

Charity Classification

Classification Code
207
Classification Type
Who
Classification Description
The General Public/mankind
Classification Code
203
Classification Type
Who
Classification Description
People With Disabilities
Classification Code
102
Classification Type
What
Classification Description
Education/training
Classification Code
202
Classification Type
Who
Classification Description
Elderly/old People
Classification Code
104
Classification Type
What
Classification Description
Disability
Classification Code
307
Classification Type
How
Classification Description
Provides Advocacy/advice/information
Classification Code
115
Classification Type
What
Classification Description
Human Rights/religious Or Racial Harmony/equality Or Diversity
Classification Code
105
Classification Type
What
Classification Description
The Prevention Or Relief Of Poverty

08 Official extract

Charity Event History

Charity Name
CITIZENS ADVICE DONCASTER BOROUGH
Charity Event Order
1
Event Type
Standard registration
Date Of Event
2017-08-11T00:00:00
Charity Name
CITIZENS ADVICE DONCASTER BOROUGH
Charity Event Order
2
Event Type
Asset transfer in
Date Of Event
2018-08-01T00:00:00
Reason
Amalgamated
Assoc Organisation Number
3997367
Assoc Registered Charity Number
1096497
Assoc Charity Name
NORTH EAST DONCASTER CITIZENS ADVICE BUREAU
Charity Name
CITIZENS ADVICE DONCASTER BOROUGH
Charity Event Order
3
Event Type
Asset transfer in
Date Of Event
2019-04-17T00:00:00
Reason
Amalgamated
Assoc Organisation Number
5018033
Assoc Registered Charity Number
1141577
Assoc Charity Name
MEXBOROUGH CITIZENS ADVICE BUREAU

09 Official extract

Charity Governing Document

Governing Document Description
MEMORANDUM AND ARTICLES INCORPORATED 11 JUL 2017 AS AMENDED ON 29 NOV 2022 AS AMENDED ON 29 NOV 2022 AS AMENDED ON 29 NOV 2022AS REGISTERED AT COMPANIES HOUSE ON 26 JUL 2023
Charitable Objects
THE CHARITY'S OBJECTS ARE TO PROMOTE ANY CHARITABLE PURPOSE FOR THE PUBLIC BENEFIT BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS IN PARTICULAR, BUT WITHOUT LIMITATION, FOR THE BENEFIT OF THE COMMUNITY IN DONCASTER AND SURROUNDING AREAS.

10 Official extract

Charity Other Regulators

Regulator Order
1
Regulator Name
Financial Conduct Authority

11 Official extract

Charity Policy

Policy Name
Complaints policy and procedures
Policy Name
Trustee expenses policy and procedures
Policy Name
Bullying and harassment policy and procedures
Policy Name
Risk management
Policy Name
Internal risk management policy and procedures
Policy Name
Investing charity funds policy and procedures
Policy Name
Social media policy and procedures
Policy Name
Conflicting interests
Policy Name
Safeguarding policy and procedures
Policy Name
Safeguarding vulnerable beneficiaries
Policy Name
Internal charity financial controls policy and procedures
Policy Name
Financial reserves policy and procedures
Policy Name
Serious incident reporting policy and procedures
Policy Name
Complaints handling
Policy Name
Trustee conflicts of interest policy and procedures
Policy Name
Paying staff
Policy Name
Volunteer management