Housing Matters (Bristol) — Charity Commission profile

01 Identity

Registration and reporting

Registration status: Registered
Reporting status: Submission Received
Charity type: Charitable company
Registered: 16 October 2018
Removed: Not supplied
Company number supplied: 10675390
Financial period: 1 April 2024 – 31 March 2025
Latest income: £497,957
Latest expenditure: £480,989
Gift Aid: Yes
Owns or uses land: No
In administration: No
Insolvent: No
CIO: No

Public contact address: Easton Business Centre, Felix Road, Easton, Bristol, BS5 0HE

Website recorded by the regulator: http://www.housingmatters.org.uk (displayed as text)

02 Activities

What the charity does

Housing Matters (Bristol) provides free, independent and confidential advice to anyone in housing need. Through a combination of advice, support and advocacy we enable clients to resolve housing issues, improve housing conditions and prevent homelessness. Previously known as Churches Housing Aid Society, we have been providing this much needed service since 1965 (previous charity number 233757).

03 Official extract

Charity Annual Return History

Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Cycle Reference: AR25
Reporting Due Date: 31 January 2026
Date Annual Return Received: 9 December 2025
Date Accounts Received: 11 December 2025
Total Gross Income: £497,957
Total Gross Expenditure: £480,989

Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Cycle Reference: AR24
Reporting Due Date: 31 January 2025
Date Annual Return Received: 11 December 2024
Date Accounts Received: 13 December 2024
Total Gross Income: £439,075
Total Gross Expenditure: £432,340

Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Cycle Reference: AR23
Reporting Due Date: 31 January 2024
Date Annual Return Received: 29 November 2023
Date Accounts Received: 29 November 2023
Total Gross Income: £391,787
Total Gross Expenditure: £367,738

Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Cycle Reference: AR22
Reporting Due Date: 31 January 2023
Date Annual Return Received: 17 November 2022
Date Accounts Received: 17 November 2022
Total Gross Income: £337,478
Total Gross Expenditure: £284,869

Fin Period Start Date: 1 April 2020
Fin Period End Date: 31 March 2021
Ar Cycle Reference: AR21
Reporting Due Date: 31 January 2022
Date Annual Return Received: 24 November 2021
Date Accounts Received: 24 November 2021
Total Gross Income: £278,614
Total Gross Expenditure: £228,296

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind: Yes
Fin Period Order Number: 1
Ar Cycle Reference: AR25
Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Due Date: 31 January 2026
Ar Received Date: 9 December 2025
Total Gross Income: £497,957
Total Gross Expenditure: £480,989
Grant Making Is Main Activity: No
Count Govt Contracts: 0
Count Govt Grants: £0
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 8

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 2
Ar Cycle Reference: AR24
Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Due Date: 31 January 2025
Ar Received Date: 11 December 2024
Total Gross Income: £439,075
Total Gross Expenditure: £432,340
Grant Making Is Main Activity: No
Count Govt Contracts: 0
Count Govt Grants: £0
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 7

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 3
Ar Cycle Reference: AR23
Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Due Date: 31 January 2024
Ar Received Date: 29 November 2023
Total Gross Income: £391,787
Total Gross Expenditure: £367,738
Grant Making Is Main Activity: No
Count Govt Contracts: 0
Count Govt Grants: £0
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: Yes
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: Yes
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 3

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 4
Ar Cycle Reference: AR22
Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Due Date: 31 January 2023
Ar Received Date: 17 November 2022
Total Gross Income: £337,478
Total Gross Expenditure: £284,869
Charity Raises Funds From Public: Yes
Charity Professional Fundraiser: Yes
Charity Agreement Professional Fundraiser: Yes
Charity Commercial Participator: No
Charity Receives Govt Funding Contracts: No
Charity Receives Govt Funding Grants: No
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 2

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 5
Ar Cycle Reference: AR21
Fin Period Start Date: 1 April 2020
Fin Period End Date: 31 March 2021
Ar Due Date: 31 January 2022
Ar Received Date: 24 November 2021
Total Gross Income: £278,614
Total Gross Expenditure: £228,296
Charity Raises Funds From Public: Yes
Charity Professional Fundraiser: Yes
Charity Agreement Professional Fundraiser: Yes
Charity Commercial Participator: No
Charity Receives Govt Funding Contracts: No
Charity Receives Govt Funding Grants: No
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 0

05 Official extract

Charity Area Of Operation

Geographic Area Type: Local Authority
Geographic Area Description: North Somerset
Welsh Ind: No

Geographic Area Type: Local Authority
Geographic Area Description: Bath And North East Somerset
Welsh Ind: No

Geographic Area Type: Local Authority
Geographic Area Description: Bristol City
Welsh Ind: No

Geographic Area Type: Local Authority
Geographic Area Description: South Gloucestershire
Welsh Ind: No

06 Official extract

Charity Classification

Classification Code: 201
Classification Type: Who
Classification Description: Children/young People

Classification Code: 203
Classification Type: Who
Classification Description: People With Disabilities

Classification Code: 306
Classification Type: How
Classification Description: Provides Services

Classification Code: 307
Classification Type: How
Classification Description: Provides Advocacy/advice/information

Classification Code: 202
Classification Type: Who
Classification Description: Elderly/old People

Classification Code: 105
Classification Type: What
Classification Description: The Prevention Or Relief Of Poverty

Classification Code: 207
Classification Type: Who
Classification Description: The General Public/mankind

Classification Code: 104
Classification Type: What
Classification Description: Disability

07 Official extract

Charity Event History

Charity Name: Housing Matters (Bristol)
Charity Event Order: 1
Event Type: Standard registration
Date Of Event: 2018-10-16T00:00:00

Charity Name: Housing Matters (Bristol)
Charity Event Order: 2
Event Type: Asset transfer in
Date Of Event: 2019-04-06T00:00:00
Assoc Organisation Number: 233757
Assoc Registered Charity Number: 233757
Assoc Charity Name: CHURCHES HOUSING AID SOCIETY

08 Official extract

Charity Governing Document

Governing Document Description: MEMORANDUM AND ARTICLES INCORPORATED 16 MAR 2017AS AMENDED BY SPECIAL RESOLUTION REGISTERED AT COMPANIES HOUSE ON 03 OCT 2018 as amended on 25 Feb 2021 as amended on 14 Nov 2022 as amended on 09 Dec 2024
Charitable Objects: TO RELIEVE THOSE IN NEED BY REASON OF YOUTH, AGE, ILL-HEALTH, DISABILITY, FINANCIAL HARDSHIP OR OTHER DISADVANTAGE IN THE BRISTOL AND SURROUNDING AREA, IN PARTICULAR BUT NOT EXCLUSIVELY BY 1) PROVIDING ADVICE ON AND ASSISTANCE WITH HOUSING AND RELATED MATTERS INCLUDING WELFARE BENEFITS, 2) ACTING AS ADVOCATE ON BEHALF OF MEMBERS OF THE PUBLIC FOR WHOM THE CHARITY IS ESTABLISHED TO ASSIST AND TO REPRESENT AT TRIBUNALS AND COURT HEARINGS AND TO UNDERTAKE LEGAL WORK ON THEIR BEHALF, 3) THE CARRYING OUT OF LOBBYING ON HOUSING AND RELATED ISSUES

09 Official extract

Charity Other Names

Charity Name Id: 598955
Charity Name Type: Previous name
Charity Name: CHURCHES HOUSING AID SOCIETY

Charity Name Id: 662240
Charity Name Type: Working name
Charity Name: Housing Matters

Charity Name Id: 598956
Charity Name Type: Working name
Charity Name: CHAS (BRISTOL)

10 Official extract

Charity Policy

Policy Name: Conflicting interests

Policy Name: Investing charity funds policy and procedures

Policy Name: Trustee expenses policy and procedures

Policy Name: Financial reserves policy and procedures

Policy Name: Bullying and harassment policy and procedures

Policy Name: Risk management

Policy Name: Safeguarding vulnerable beneficiaries

Policy Name: Trustee conflicts of interest policy and procedures

Policy Name: Investment

Policy Name: Paying staff

Policy Name: Social media policy and procedures

Policy Name: Internal charity financial controls policy and procedures

Policy Name: Volunteer management

Policy Name: Complaints handling

Policy Name: Safeguarding policy and procedures

Policy Name: Serious incident reporting policy and procedures

Policy Name: Internal risk management policy and procedures

Policy Name: Complaints policy and procedures