CCEW Charity Commission profile

FAMILY SUPPORT LINK

Registered charity 1196808 · organisation 5189500

01 Identity

Registration and reporting

Registration status
Registered
Reporting status
Submission Received
Charity type
CIO
Registered
29 November 2021
Removed
Not supplied
Financial period
1 April 2024 – 31 March 2025
Latest income
£451,922
Latest expenditure
£443,319
Gift Aid
Yes
Owns or uses land
No
In administration
No
Insolvent
No
CIO
Yes

Public contact address: West End House, 60 Oxford Street, Wellingborough

Website recorded by the regulator: www.familysupportlink.co.uk (displayed as text)

02 Activities

What the charity does

To relieve sickness and preserve and protect the good mental and emotional health of families of persons who are suffering from addiction to drugs and other substances. In particular by the provision of a telephone help line and centre providing information, advice and support. To advance the education of the public in the issues faced by the families of persons who are suffering from addiction.

03 Official extract

Charity Annual Return History

Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Cycle Reference
AR25
Reporting Due Date
31 January 2026
Date Annual Return Received
19 December 2025
Date Accounts Received
19 December 2025
Total Gross Income
£451,922
Total Gross Expenditure
£443,319
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Cycle Reference
AR24
Reporting Due Date
31 January 2025
Date Annual Return Received
27 January 2025
Date Accounts Received
27 January 2025
Total Gross Income
£353,096
Total Gross Expenditure
£360,043
Fin Period Start Date
29 November 2021
Fin Period End Date
31 March 2023
Ar Cycle Reference
AR23
Reporting Due Date
31 January 2024
Date Annual Return Received
1 November 2023
Date Accounts Received
1 November 2023
Total Gross Income
£401,878
Total Gross Expenditure
£383,332

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
19 December 2025
Total Gross Income
£451,922
Total Gross Expenditure
£443,319
Grant Making Is Main Activity
No
Count Govt Contracts
1
Count Govt Grants
£3
Income From Government Contracts
160000
Income From Government Grants
£135,381
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
4
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
27 January 2025
Total Gross Income
£353,096
Total Gross Expenditure
£360,043
Grant Making Is Main Activity
No
Count Govt Contracts
1
Count Govt Grants
£1
Income From Government Contracts
160000
Income From Government Grants
£3,150
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
4
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
29 November 2021
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
1 November 2023
Total Gross Income
£401,878
Total Gross Expenditure
£383,332
Grant Making Is Main Activity
No
Count Govt Contracts
0
Count Govt Grants
£2
Income From Government Grants
£197,146
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
3

05 Official extract

Charity Area Of Operation

Geographic Area Type
Local Authority
Geographic Area Description
Northamptonshire
Welsh Ind
No

06 Official extract

Charity Classification

Classification Code
203
Classification Type
Who
Classification Description
People With Disabilities
Classification Code
103
Classification Type
What
Classification Description
The Advancement Of Health Or Saving Of Lives
Classification Code
206
Classification Type
Who
Classification Description
Other Defined Groups
Classification Code
307
Classification Type
How
Classification Description
Provides Advocacy/advice/information
Classification Code
207
Classification Type
Who
Classification Description
The General Public/mankind
Classification Code
113
Classification Type
What
Classification Description
Economic/community Development/employment
Classification Code
204
Classification Type
Who
Classification Description
People Of A Particular Ethnic Or Racial Origin
Classification Code
102
Classification Type
What
Classification Description
Education/training
Classification Code
205
Classification Type
Who
Classification Description
Other Charities Or Voluntary Bodies
Classification Code
101
Classification Type
What
Classification Description
General Charitable Purposes
Classification Code
306
Classification Type
How
Classification Description
Provides Services
Classification Code
201
Classification Type
Who
Classification Description
Children/young People
Classification Code
202
Classification Type
Who
Classification Description
Elderly/old People

07 Official extract

Charity Event History

Charity Name
FAMILY SUPPORT LINK
Charity Event Order
1
Event Type
CIO registration
Date Of Event
2021-11-29T00:00:00
Charity Name
FAMILY SUPPORT LINK
Charity Event Order
2
Event Type
Asset transfer in
Date Of Event
2022-09-06T00:00:00
Reason
Funds transferred (incor)
Assoc Organisation Number
4031187
Assoc Registered Charity Number
1119358
Assoc Charity Name
FAMILY SUPPORT LINK

08 Official extract

Charity Governing Document

Governing Document Description
CIO - FOUNDATION Registered 29 Nov 2021
Charitable Objects
1) TO RELIEVE SICKNESS AND PRESSURE AND PROTECT THE GOOD MENTAL AND EMOTIONAL HEALTH OF FAMILIES OF PERSONS WHO ARE SUFFERING FROM ADDICTION TO DRUGS AND OTHER SUBSTANCES, IN PARTICULAR BY THE PROVISION OF A HELPLINE AND CENTRE PROVIDING INFORMATION ADVICE AND SUPPORT2) TO ADVANCE THE EDUCATION OF THE PUBLIC IN THE ISSUES FACED BY THE FAMILIES OF PERSONS WHO ARE SUFFERING FROM ADDICTION TO DRUGS AND OTHER SUBSTANCES.

09 Official extract

Charity Policy

Policy Name
Trustee conflicts of interest policy and procedures
Policy Name
Serious incident reporting policy and procedures
Policy Name
Complaints policy and procedures
Policy Name
Internal risk management policy and procedures
Policy Name
Financial reserves policy and procedures
Policy Name
Complaints handling
Policy Name
Social media policy and procedures
Policy Name
Bullying and harassment policy and procedures
Policy Name
Trustee expenses policy and procedures
Policy Name
Safeguarding policy and procedures
Policy Name
Internal charity financial controls policy and procedures
Policy Name
Volunteer management
Policy Name
Safeguarding vulnerable beneficiaries