CCEW Charity Commission profile

LGBT+ CYMRU HELPLINE

Registered charity 1198081 · organisation 5193057

01 Identity

Registration and reporting

Registration status
Registered
Reporting status
Submission Received
Charity type
CIO
Registered
28 February 2022
Removed
Not supplied
Financial period
1 April 2024 – 31 March 2025
Latest income
£72,438
Latest expenditure
£48,156
Gift Aid
No
Owns or uses land
No
In administration
No
Insolvent
No
CIO
Yes

Public contact address: Progress Cymru Counselling, Albert Hall, Office Units, Craddock Street, Swansea, SA1 3EP

Website recorded by the regulator: https://www.progress.cymru (displayed as text)

02 Activities

What the charity does

Providing confidential support and counselling for LGBTQAI & our Allies from our experienced qualified counsellors for anyone who may be experiencing difficulties in their lives. Our counselling service can help with: Relationships, Family Issues, Bereavement, Sexual Orientation, Gender Identity, including systemic family transitioning counselling, Stress & Anxiety, Emotional Issues, etc.

03 Official extract

Charity Annual Return History

Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Cycle Reference
AR25
Reporting Due Date
31 January 2026
Date Annual Return Received
28 January 2026
Date Accounts Received
28 January 2026
Total Gross Income
£72,438
Total Gross Expenditure
£48,156
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Cycle Reference
AR24
Reporting Due Date
31 January 2025
Date Annual Return Received
31 January 2025
Date Accounts Received
31 January 2025
Total Gross Income
£76,116
Total Gross Expenditure
£71,478
Fin Period Start Date
28 February 2022
Fin Period End Date
31 March 2023
Ar Cycle Reference
AR23
Reporting Due Date
31 January 2024
Date Annual Return Received
22 December 2023
Date Accounts Received
22 December 2023
Total Gross Income
£0
Total Gross Expenditure
£0

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
28 January 2026
Total Gross Income
£72,438
Total Gross Expenditure
£48,156
Grant Making Is Main Activity
No
Count Govt Contracts
0
Count Govt Grants
£0
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
5
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
31 January 2025
Total Gross Income
£76,116
Total Gross Expenditure
£71,478
Grant Making Is Main Activity
No
Count Govt Contracts
0
Count Govt Grants
£0
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
7
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
28 February 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
22 December 2023
Total Gross Income
£0
Total Gross Expenditure
£0
Grant Making Is Main Activity
No
Count Govt Contracts
0
Count Govt Grants
£0
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Count Volunteers
0

05 Official extract

Charity Area Of Operation

Geographic Area Type
Region
Geographic Area Description
Throughout Wales
Welsh Ind
Yes

06 Official extract

Charity Classification

Classification Code
206
Classification Type
Who
Classification Description
Other Defined Groups
Classification Code
207
Classification Type
Who
Classification Description
The General Public/mankind
Classification Code
102
Classification Type
What
Classification Description
Education/training
Classification Code
104
Classification Type
What
Classification Description
Disability
Classification Code
115
Classification Type
What
Classification Description
Human Rights/religious Or Racial Harmony/equality Or Diversity
Classification Code
201
Classification Type
Who
Classification Description
Children/young People
Classification Code
202
Classification Type
Who
Classification Description
Elderly/old People
Classification Code
306
Classification Type
How
Classification Description
Provides Services
Classification Code
205
Classification Type
Who
Classification Description
Other Charities Or Voluntary Bodies
Classification Code
203
Classification Type
Who
Classification Description
People With Disabilities
Classification Code
204
Classification Type
Who
Classification Description
People Of A Particular Ethnic Or Racial Origin
Classification Code
103
Classification Type
What
Classification Description
The Advancement Of Health Or Saving Of Lives
Classification Code
101
Classification Type
What
Classification Description
General Charitable Purposes
Classification Code
307
Classification Type
How
Classification Description
Provides Advocacy/advice/information

07 Official extract

Charity Event History

Charity Name
LGBT+ CYMRU HELPLINE
Charity Event Order
2
Event Type
Asset transfer in
Date Of Event
2025-07-11T00:00:00
Reason
Transfer of funds
Assoc Organisation Number
5172190
Assoc Registered Charity Number
1192777
Assoc Charity Name
LGBT CYMRU HELPLINE
Charity Name
LGBT+ CYMRU HELPLINE
Charity Event Order
1
Event Type
CIO registration
Date Of Event
2022-02-28T00:00:00

08 Official extract

Charity Governing Document

Governing Document Description
CIO - FOUNDATION Registered 28 Feb 2022
Charitable Objects
THE OBJECTS OF THE CIO ARE:1) FOR THE PUBLIC BENEFIT IN WALES TO PRESERVE AND PROTECT THE HEALTH OF, SUPPORT AND RELIEVE THE NEEDS OF, PEOPLE WHO ARE LESBIAN, GAY, BISEXUAL AND TRANSGENDER (AND THOSE WHO ARE PART OF OTHER AREAS OF THE LGBTQIA+ COMMUNITY) AS WELL AS THOSE WHO ARE QUESTIONING THEIR SEXUAL ORIENTATION AND/OR GENDER IDENTITY AS WELL AS THOSE WHO MAY BE AFFECTED OR MAY BE CONNECTED TO THEM SUCH AS FAMILY MEMBERS AND JUST AS IMPORTANTLY OUR HETEROSEXUAL ALLIES, BY THE PROVISION OF A CONFIDENTIAL TELEPHONE HELPLINE OFFERING ADVICE, INFORMATION AND COUNSELLING SERVICES FROM PEOPLE WHO ARE APPROPRIATELY QUALIFIED AND TRAINED TO PROVIDE SUCH HELP AND SUPPORT.2) THE PROMOTION OF EQUALITY AND DIVERSITY FOR THE PUBLIC BENEFIT IN WALES BY:A) THE ELIMINATION OF DISCRIMINATION ON THE GROUNDS OF GENDER IDENTITY, GENDER EXPRESSION AND/OR SEXUAL ORIENTATION;B) ADVANCING EDUCATION AND RAISING AWARENESS IN EQUALITY AND DIVERSITY AND THE NEEDS OF LESBIAN, GAY, BISEXUAL AND TRANSGENDER PEOPLE AND THE ISSUES AFFECTING THEIR LIVES AND THEIR COMMUNITIES;C) CULTIVATING A SENTIMENT IN FAVOUR OF EQUALITY AND DIVERSITY.

09 Official extract

Charity Other Names

Charity Name Id
685464
Charity Name Type
Working name
Charity Name
Progress Cymru Counselling

10 Official extract

Charity Policy

Policy Name
Conflicting interests
Policy Name
Complaints handling
Policy Name
Trustee conflicts of interest policy and procedures
Policy Name
Social media policy and procedures
Policy Name
Safeguarding policy and procedures
Policy Name
Paying staff
Policy Name
Internal risk management policy and procedures
Policy Name
Internal charity financial controls policy and procedures
Policy Name
Complaints policy and procedures
Policy Name
Trustee expenses policy and procedures
Policy Name
Risk management
Policy Name
Safeguarding vulnerable beneficiaries
Policy Name
Serious incident reporting policy and procedures
Policy Name
Volunteer management
Policy Name
Bullying and harassment policy and procedures
Policy Name
Financial reserves policy and procedures