CCEW Charity Commission profile

BIRMINGHAM CITIZENS ADVICE BUREAU SERVICE LTD

Registered charity 519639 · organisation 519639

01 Identity

Registration and reporting

Registration status
Registered
Reporting status
Submission Received
Charity type
Charitable company
Registered
15 December 1987
Removed
Not supplied
Company number supplied
02202427
Financial period
1 April 2024 – 31 March 2025
Latest income
£2,177,089
Latest expenditure
£2,111,374
Gift Aid
Yes
Owns or uses land
Yes
In administration
No
Insolvent
No
CIO
No

Public contact address: Citizens Advice Birmingham, First Floor, Wellington House, 31-34 Waterloo Street, BIRMINGHAM, B2 5TJ

Website recorded by the regulator: www.bcabs.org.uk (displayed as text)

02 Activities

What the charity does

Birmingham Citizens Advice Bureau has twin aims:* provision of information, advice and advocacy to the people of Birmingham and* influence the development of social policy to tackle injustice, reduce poverty and social exclusionThis free, confidential and impartial advice service is provided to the standards set by national Citizens Advice

03 Official extract

Charity Annual Return History

Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Cycle Reference
AR25
Reporting Due Date
31 January 2026
Date Annual Return Received
25 November 2025
Date Accounts Received
25 November 2025
Total Gross Income
£2,177,089
Total Gross Expenditure
£2,111,374
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Cycle Reference
AR24
Reporting Due Date
31 January 2025
Date Annual Return Received
10 December 2024
Date Accounts Received
10 December 2024
Total Gross Income
£2,137,584
Total Gross Expenditure
£2,070,980
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Cycle Reference
AR23
Reporting Due Date
31 January 2024
Date Annual Return Received
5 December 2023
Date Accounts Received
5 December 2023
Total Gross Income
£1,869,645
Total Gross Expenditure
£1,726,363
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Cycle Reference
AR22
Reporting Due Date
31 January 2023
Date Annual Return Received
7 September 2022
Date Accounts Received
7 September 2022
Total Gross Income
£1,855,253
Total Gross Expenditure
£1,894,193
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Cycle Reference
AR21
Reporting Due Date
31 January 2022
Date Annual Return Received
31 December 2021
Date Accounts Received
31 December 2021
Total Gross Income
£1,916,532
Total Gross Expenditure
£1,778,966

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
25 November 2025
Total Gross Income
£2,177,089
Total Gross Expenditure
£2,111,374
Grant Making Is Main Activity
No
Count Govt Contracts
1
Count Govt Grants
£5
Income From Government Contracts
42312
Income From Government Grants
£1,212,372
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
25
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
10 December 2024
Total Gross Income
£2,137,584
Total Gross Expenditure
£2,070,980
Grant Making Is Main Activity
No
Count Govt Contracts
1
Count Govt Grants
£4
Income From Government Contracts
344062
Income From Government Grants
£1,014,665
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
35
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
5 December 2023
Total Gross Income
£1,869,645
Total Gross Expenditure
£1,726,363
Grant Making Is Main Activity
No
Count Govt Contracts
1
Count Govt Grants
£2
Income From Government Contracts
50266
Income From Government Grants
£793,959
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
18
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
7 September 2022
Total Gross Income
£1,855,253
Total Gross Expenditure
£1,894,193
Charity Raises Funds From Public
Yes
Charity Professional Fundraiser
No
Charity Commercial Participator
No
Charity Receives Govt Funding Contracts
Yes
Count Govt Contracts
1
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£2
Income From Government Contracts
26376
Income From Government Grants
£981,422
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
15
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
31 December 2021
Total Gross Income
£1,916,532
Total Gross Expenditure
£1,778,966
Charity Raises Funds From Public
Yes
Charity Professional Fundraiser
No
Charity Commercial Participator
No
Charity Receives Govt Funding Contracts
Yes
Count Govt Contracts
1
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£2
Income From Government Contracts
482170
Income From Government Grants
£818,630
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
10

05 Official extract

Charity Annual Return Partb

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
25 November 2025
Income Donations And Legacies
2799
Income Other Trading Activities
27797
Income Charitable Activities
2106266
Income Investments
40227
Income Other
0
Income Total Income And Endowments
2177089
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£2,073,278
Expenditure Other
38096
Expenditure Total
2111374
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
12176
Expenditure Support Costs
484036
Expenditure Depreciation
0
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£167,448
Assets Total Fixed
225000
Assets Own Use
225000
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£1,406,963
Assets Total Liabilities
£302,366
Assets Current Investment
0
Assets Total Assets And Liabilities
£1,329,597
Creditors One Year Total Current
222366
Creditors Falling Due After One Year
80000
Assets Cash
£1,149,101
Funds Endowment
0
Funds Unrestricted
1276092
Funds Restricted
53505
Funds Total
1329597
Count Employees
56
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
10 December 2024
Income Donations And Legacies
1986
Income Other Trading Activities
27332
Income Charitable Activities
2071867
Income Investments
36399
Income Other
0
Income Total Income And Endowments
2137584
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£1,970,100
Expenditure Other
100880
Expenditure Total
2070980
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
10841
Expenditure Support Costs
494670
Expenditure Depreciation
0
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£147,080
Assets Total Fixed
225000
Assets Own Use
225000
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£1,240,239
Assets Total Liabilities
£201,357
Assets Current Investment
0
Assets Total Assets And Liabilities
£1,263,882
Creditors One Year Total Current
121357
Creditors Falling Due After One Year
80000
Assets Cash
£939,594
Funds Endowment
0
Funds Unrestricted
1187772
Funds Restricted
76110
Funds Total
1263882
Count Employees
52
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
5 December 2023
Income Donations And Legacies
7565
Income Other Trading Activities
30887
Income Charitable Activities
1807179
Income Investments
24014
Income Other
0
Income Total Income And Endowments
1869645
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£1,700,411
Expenditure Other
25952
Expenditure Total
1726363
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
14994
Expenditure Support Costs
437661
Expenditure Depreciation
0
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£145,746
Assets Total Fixed
225000
Assets Own Use
0
Assets Long Term Investment
225000
Defined Benefit Pension Scheme
0
Assets Other Assets
£1,362,597
Assets Total Liabilities
£390,319
Assets Current Investment
0
Assets Total Assets And Liabilities
£1,197,278
Creditors One Year Total Current
310319
Creditors Falling Due After One Year
80000
Assets Cash
£1,053,514
Funds Endowment
0
Funds Unrestricted
1154939
Funds Restricted
42339
Funds Total
1197278
Count Employees
46
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
7 September 2022
Income Donations And Legacies
2935
Income Other Trading Activities
14284
Income Charitable Activities
1822610
Income Investments
13528
Income Other
1896
Income Total Income And Endowments
1855253
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£1,887,307
Expenditure Other
6886
Expenditure Total
1894193
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
22471
Expenditure Support Costs
426504
Expenditure Depreciation
0
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£81,485
Assets Total Fixed
225000
Assets Own Use
0
Assets Long Term Investment
225000
Defined Benefit Pension Scheme
0
Assets Other Assets
£1,171,981
Assets Total Liabilities
£342,985
Assets Current Investment
0
Assets Total Assets And Liabilities
£1,053,996
Creditors One Year Total Current
262985
Creditors Falling Due After One Year
80000
Assets Cash
£963,432
Funds Endowment
0
Funds Unrestricted
1025486
Funds Restricted
28510
Funds Total
1053996
Count Employees
53
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
31 December 2021
Income Donations And Legacies
8497
Income Other Trading Activities
6368
Income Charitable Activities
1888265
Income Investments
13402
Income Other
0
Income Total Income And Endowments
1916532
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£1,776,579
Expenditure Other
2387
Expenditure Total
1778966
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
6540
Expenditure Support Costs
398986
Expenditure Depreciation
0
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£89,335
Assets Total Fixed
225000
Assets Own Use
0
Assets Long Term Investment
225000
Defined Benefit Pension Scheme
0
Assets Other Assets
£1,191,932
Assets Total Liabilities
£323,996
Assets Current Investment
0
Assets Total Assets And Liabilities
£1,092,936
Creditors One Year Total Current
243996
Creditors Falling Due After One Year
80000
Assets Cash
£999,175
Funds Endowment
0
Funds Unrestricted
1074614
Funds Restricted
18322
Funds Total
1092936
Count Employees
56
Charity Only Accounts
Yes

06 Official extract

Charity Area Of Operation

Geographic Area Type
Local Authority
Geographic Area Description
Birmingham City
Parent Geographic Area Type
Metropolitan Counties
Parent Geographic Area Description
West Midlands
Welsh Ind
No

07 Official extract

Charity Classification

Classification Code
117
Classification Type
What
Classification Description
Other Charitable Purposes
Classification Code
113
Classification Type
What
Classification Description
Economic/community Development/employment
Classification Code
207
Classification Type
Who
Classification Description
The General Public/mankind
Classification Code
307
Classification Type
How
Classification Description
Provides Advocacy/advice/information

08 Official extract

Charity Event History

Charity Name
BIRMINGHAM CITIZENS ADVICE BUREAU SERVICE LTD
Charity Event Order
1
Event Type
Standard registration
Date Of Event
1987-12-15T00:00:00

09 Official extract

Charity Governing Document

Governing Document Description
MEMORANDUM AND ARTICLES OF ASSOCIATION INCORPORATED 3RD DECEMBER 1987 AS AMENDED BY SPECIAL RESOLUTION DATED 21ST MAY 2002 AND BY CERTIFICATE OF INCORPORATION ON CHANGE OF NAME DATED 6TH NOVEMBER 2002 AND BY SPECIAL RESOLUTION DATED 29 JUNE 2004 AS AMENDED ON 17 OCT 2018AS AMENDED BY SPECIAL RESOLUTION(S) DATED 08 NOV 2023
Charitable Objects
THE CHARITY’S OBJECTS (‘OBJECTS’) ARE SPECIFICALLY: TO PROMOTE ANY CHARITABLE PURPOSE FOR THE PUBLIC BENEFIT BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS IN PARTICULAR, BUT WITHOUT LIMITATION, FOR THE BENEFIT OF THE COMMUNITY IN BIRMINGHAM AND SURROUNDING AREAS
Area Of Benefit
BIRMINGHAM, HEREFORD AND WORCESTER, SHROPSHIRE, STAFFORDSHIRE, WARWICKSHIRE, THE METROPOLITAN DISTRICTS OF BIRMINGHAM, COVENTRY, DUDLEY, SANDWELL, SOLIHULL, WALSALL, WOLVERHAM

10 Official extract

Charity Other Names

Charity Name Id
253396
Charity Name Type
Previous name
Charity Name
BIRMINGHAM DISTRICT CITIZENS ADVICE SERVICE LTD
Charity Name Id
253355
Charity Name Type
Previous name
Charity Name
BIRMINGHAM DISTRICT CITIZENS ADVICE BUREAU
Charity Name Id
253378
Charity Name Type
Previous name
Charity Name
BIRMINGHAM DISTRICT CITIZENS ADVICE BUREAUX LTD
Charity Name Id
253348
Charity Name Type
Working name
Charity Name
BCABS

11 Official extract

Charity Other Regulators

Regulator Order
1
Regulator Name
Financial Conduct Authority

12 Official extract

Charity Policy

Policy Name
Paying staff
Policy Name
Risk management
Policy Name
Trustee conflicts of interest policy and procedures
Policy Name
Investment
Policy Name
Safeguarding vulnerable beneficiaries
Policy Name
Complaints policy and procedures
Policy Name
Social media policy and procedures
Policy Name
Serious incident reporting policy and procedures
Policy Name
Complaints handling
Policy Name
Financial reserves policy and procedures
Policy Name
Safeguarding policy and procedures
Policy Name
Internal charity financial controls policy and procedures
Policy Name
Volunteer management
Policy Name
Campaigns and political activity policy and procedures
Policy Name
Bullying and harassment policy and procedures
Policy Name
Internal risk management policy and procedures
Policy Name
Conflicting interests
Policy Name
Trustee expenses policy and procedures