CCEW Charity Commission profile

CITIZENS ADVICE NORTH EAST KENT

Registered charity 803115 · organisation 803115

01 Identity

Registration and reporting

Registration status
Registered
Reporting status
Submission Received
Charity type
Charitable company
Registered
26 March 1990
Removed
Not supplied
Company number supplied
02483455
Financial period
1 April 2024 – 31 March 2025
Latest income
£523,257
Latest expenditure
£528,205
Gift Aid
Yes
Owns or uses land
Yes
In administration
No
Insolvent
No
CIO
No

Public contact address: Canterbury Citizens Advice, 3 Westgate Hall Road, CANTERBURY, CT1 2BT

Website recorded by the regulator: www.canterburycitizensadvice.org (displayed as text)

02 Activities

What the charity does

Providing free, confidential, impartial advice to the community in the Canterbury, Herne Bay and Whitstable and the surrounding areas.

03 Official extract

Charity Annual Return History

Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Cycle Reference
AR25
Reporting Due Date
31 January 2026
Date Annual Return Received
19 December 2025
Date Accounts Received
19 December 2025
Total Gross Income
£523,257
Total Gross Expenditure
£528,205
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Cycle Reference
AR24
Reporting Due Date
31 January 2025
Date Annual Return Received
9 December 2024
Date Accounts Received
9 December 2024
Total Gross Income
£477,270
Total Gross Expenditure
£489,629
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Cycle Reference
AR23
Reporting Due Date
31 January 2024
Date Annual Return Received
15 January 2024
Date Accounts Received
15 January 2024
Total Gross Income
£398,195
Total Gross Expenditure
£412,573
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Cycle Reference
AR22
Reporting Due Date
31 January 2023
Date Annual Return Received
8 December 2022
Date Accounts Received
8 December 2022
Total Gross Income
£447,906
Total Gross Expenditure
£461,340
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Cycle Reference
AR21
Reporting Due Date
31 January 2022
Date Annual Return Received
7 December 2021
Date Accounts Received
10 December 2021
Total Gross Income
£472,802
Total Gross Expenditure
£442,503

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
19 December 2025
Total Gross Income
£523,257
Total Gross Expenditure
£528,205
Grant Making Is Main Activity
No
Count Govt Contracts
0
Count Govt Grants
£1
Income From Government Grants
£172,728
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
28
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
9 December 2024
Total Gross Income
£477,270
Total Gross Expenditure
£489,629
Grant Making Is Main Activity
No
Count Govt Contracts
0
Count Govt Grants
£1
Income From Government Grants
£160,728
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
32
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
15 January 2024
Total Gross Income
£398,195
Total Gross Expenditure
£412,573
Grant Making Is Main Activity
No
Count Govt Contracts
0
Count Govt Grants
£2
Income From Government Grants
£168,916
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
40
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
8 December 2022
Total Gross Income
£447,906
Total Gross Expenditure
£461,340
Charity Raises Funds From Public
Yes
Charity Professional Fundraiser
No
Charity Commercial Participator
No
Charity Receives Govt Funding Contracts
Yes
Count Govt Contracts
1
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£1
Income From Government Contracts
40182
Income From Government Grants
£120,546
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
35
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
7 December 2021
Total Gross Income
£472,802
Total Gross Expenditure
£442,503
Charity Raises Funds From Public
No
Charity Receives Govt Funding Contracts
Yes
Count Govt Contracts
1
Charity Receives Govt Funding Grants
No
Income From Government Contracts
160728
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
28

05 Official extract

Charity Annual Return Partb

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
19 December 2025
Income Donations And Legacies
182942
Income Other Trading Activities
0
Income Charitable Activities
330727
Income Investments
4564
Income Other
5024
Income Total Income And Endowments
523257
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£528,205
Expenditure Other
0
Expenditure Total
528205
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
5257
Expenditure Support Costs
5257
Expenditure Depreciation
4608
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£312,937
Assets Total Fixed
213547
Assets Own Use
213547
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£129,944
Assets Total Liabilities
£30,554
Assets Current Investment
0
Assets Total Assets And Liabilities
£312,937
Creditors One Year Total Current
30554
Creditors Falling Due After One Year
0
Assets Cash
£92,504
Funds Endowment
0
Funds Unrestricted
312937
Funds Restricted
0
Funds Total
312937
Count Employees
16
Charity Only Accounts
Yes

06 Official extract

Charity Area Of Operation

Geographic Area Type
Local Authority
Geographic Area Description
Kent
Welsh Ind
No

07 Official extract

Charity Classification

Classification Code
207
Classification Type
Who
Classification Description
The General Public/mankind
Classification Code
105
Classification Type
What
Classification Description
The Prevention Or Relief Of Poverty
Classification Code
307
Classification Type
How
Classification Description
Provides Advocacy/advice/information

08 Official extract

Charity Event History

Charity Name
CITIZENS ADVICE NORTH EAST KENT
Charity Event Order
1
Event Type
Standard registration
Date Of Event
1990-03-26T00:00:00
Charity Name
CITIZENS ADVICE NORTH EAST KENT
Charity Event Order
2
Event Type
Asset transfer in
Date Of Event
2020-03-27T00:00:00
Reason
Ceased to exist
Assoc Organisation Number
5016959
Assoc Registered Charity Number
1140926
Assoc Charity Name
KENT AND MEDWAY CITIZENS ADVICE

09 Official extract

Charity Governing Document

Governing Document Description
MEMORANDUM AND ARTICLES INCORPORATED 20/03/1990AS AMENDED BY SPECIAL RESOLUTION(S) DATED 18/04/1996AS AMENDED BY SPECIAL RESOLUTION(S) DATED 06/02/2001AS AMENDED BY SPECIAL RESOLUTION REGISTERED AT COMPANIES HOUSE ON 28/11/2014 as amended on 16 Feb 2026
Charitable Objects
THE PROMOTION OF ANY CHARITABLE PURPOSES FOR THE PUBLIC BENEFIT BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS IN PARTICULAR, BUT WITHOUT LIMITATION, FOR THE BENEFIT OF THE COMMUNITY IN ENGLAND AND IN PARTICULAR CANTERBURY AND SURROUNDING AREAS.
Area Of Benefit
CANTERBURY AND SURROUNDING AREAS

10 Official extract

Charity Other Names

Charity Name Id
33428
Charity Name Type
Previous name
Charity Name
THE CANTERBURY DISTRICT C.A.B
Charity Name Id
33424
Charity Name Type
Working name
Charity Name
CANTERBURY DISTRICT C.A.B
Charity Name Id
33426
Charity Name Type
Working name
Charity Name
CANTERBURY DISTRICT CITIZENS ADVICE BUREAU

11 Official extract

Charity Other Regulators

Regulator Order
1
Regulator Name
Financial Conduct Authority

12 Official extract

Charity Policy

Policy Name
Safeguarding policy and procedures
Policy Name
Conflicting interests
Policy Name
Internal charity financial controls policy and procedures
Policy Name
Complaints handling
Policy Name
Serious incident reporting policy and procedures
Policy Name
Financial reserves policy and procedures
Policy Name
Social media policy and procedures
Policy Name
Trustee conflicts of interest policy and procedures
Policy Name
Volunteer management
Policy Name
Complaints policy and procedures
Policy Name
Internal risk management policy and procedures
Policy Name
Safeguarding vulnerable beneficiaries
Policy Name
Risk management
Policy Name
Bullying and harassment policy and procedures
Policy Name
Trustee expenses policy and procedures