01 Identity
Scottish charity record
- OSCR charity number
- SC006183
- Status
- Active
- Regulatory type
- Standard
- Designated religious body
- No
- Geographical spread
- Wider, but within one local authority area
- Volunteers
- 1-50 volunteers
- Staff
- 13
- Postcode
- FK2 7EW
02 Purpose and work
What the charity exists to do
The charity is set up to provide an independent information and advice via a multichannel service including ‘drop-in’, pre-arranged appointments and telephone service to the community with opening hours compatible with the convenience of clients and volunteer staff. Furthermore, working collaboratively with Bureaux in Falkirk Council area and with other agencies to ensure that the widest range of services are available that best match the needs of the client population. In addition to the company’s central premises, community services are provided on a referral basis in areas of multiple deprivations as outlined in the Falkirk Council Anti-Poverty Strategy. A Home Visiting service is also provided for those clients with disability or mobility needs, which prevent them from attending the other venues. The service is normally available at the main bureau in excess of 33 hours a week. Specialist assistance in debt, employment and benefit advice services are also provided.
Charitable purposes
- the advancement of education
- the advancement of health
- the advancement of citizenship or community development
- the relief of those in need by reason of age, ill-health, disability, financial hardship or other disadvantage
Beneficiaries
- No specific group, or for the benefit of the community
Activities
- It carries out activities or services itself
Constitutional objectives
The company has been formed to benefit principally the Falkirk Council Area (the Area of Benefit) with the following objects: 4.1 the advancement of education through (but not limited to) providing individuals with information, clarification and understanding of legislation and their legal rights and responsibilities. 4.2 the relief of those in need through (but not limited to) (i) assessing individuals’ entitlement to welfare benefits. (ii) providing assistance in claiming benefits. and (iii) assisting individuals to appeal against refusal of benefits. 4.3 the advancement of health through (but not limited to) providing a comprehensive advice service which seeks to address individuals’ problems and thereby alleviates the injury to health, stress and anxiety caused by unsolved problems. and 4.4 the advancement of community development through (but not limited to) recruiting, training and developing local citizens to be volunteers in and for the Bureau, who in turn assist members of the public within the Area of Benefit, and in doing so contribute to the development of the Area of Benefit.
03 Annual returns
Income and expenditure history
| Year end | Income | Expenditure | Staff | Return received |
|---|---|---|---|---|
| 31 March 2025 | £394,465 | £427,028 | 13 | 12 November 2025 |
| 31 March 2024 | £388,287 | £399,645 | 13 | 9 October 2024 |
| 31 March 2023 | £357,510 | £411,589 | 13 | 9 December 2023 |
| 31 March 2022 | £399,599 | £440,936 | 13 | 12 October 2022 |
| 31 March 2021 | £385,783 | £402,774 | 13 | 18 November 2021 |
Figures are those reported by the charity and supplied in the OSCR bulk download. Blank facts remain distinct from zero.
04 Contact record
Principal office or trustees address
- Address supplied to OSCR
- 3 Meeks Road, Falkirk
- Website supplied to OSCR
- Not supplied
- Parent charity
- Not supplied
No direct external links on this profile. The official OSCR record and source documentation are available through BritDB’s dedicated source page.
05 Provenance
Source for this profile
© Crown Copyright and database right 2026. Contains information from the Scottish Charity Register supplied by the Office of the Scottish Charity Regulator and licensed under the Open Government Licence v.3.0. BritDB is an independent service and does not claim to be the Scottish Charity Register.