01 Identity
Scottish charity record
- OSCR charity number
- SC010123
- Status
- Active
- Regulatory type
- Standard
- Designated religious body
- No
- Geographical spread
- Wider, but within one local authority area
- Volunteers
- 1-50 volunteers
- Staff
- 10
- Postcode
- TD9 9EA
02 Purpose and work
What the charity exists to do
Roxburgh & Berwickshire Citizens Advice Bureau is here to offer free, impartial and confidential advice through our 4 offices, over the phone and by email. We deliver support and guidance on a range of topics, giving people the information they need to deal with any situation and improve their lives. Please make an appointment to speak to one of our highly trained advisors. Every year Roxburgh & Berwickshire Citizens Advice Bureau works with clients and helps resolve issues. As a registered charity, we rely on donations and the work of our volunteers to continue to provide these important services.
Charitable purposes
- the advancement of education
- the advancement of health
- the advancement of citizenship or community development
- the provision of recreational facilities, or the organisation of recreational activities, with the object of improving the conditions of life for the persons for whom the facilities or activities are primarily intended
- the relief of those in need by reason of age, ill-health, disability, financial hardship or other disadvantage
Beneficiaries
- Children or young people
- Older People
- People with disabilities or health problems
- People with a particular ethnic or racial origin
- No specific group, or for the benefit of the community
Activities
- It carries out activities or services itself
Constitutional objectives
2. The company's objects are to promote any charitable purposes for the public benefit in Roxburgh and Berwickshire ('the area of local benefit') and elsewhere, by: (i) The advancement of education by providing clients with information, clarification and understanding of legislation and their legal rights and responsibilities. (ii) The relief of those in need by assessing clients entitlement to welfare benefits, by providing assistance in claiming benefits and by assisting them to appeal against refusal to benefits and by doing so ensure they do not suffer from poverty. (iii) The advancement of civil and human rights by ensuring that people do not suffer through ignorance of their civil and human rights and by taking such actions as are intended to redress the situation and redress wrongs and restore justice. (iv) Advancement of health by providing a comprehensive advice service which deals with all aspects of clients problems and alleviates the injury, stress and anxiety caused by unsolved problems. (v) Advancement of community development by recruiting, training and developing local citizens to be volunteers in and for the Citizens Advice Bureau who in turn assist members of the public in their community and in doing so contribute to the development of their community.
03 Annual returns
Income and expenditure history
| Year end | Income | Expenditure | Staff | Return received |
|---|---|---|---|---|
| 31 March 2026 | £0 | £0 | 10 | Not supplied |
| 31 March 2025 | £333,395 | £371,393 | 10 | 24 September 2025 |
| 31 March 2024 | £471,677 | £382,356 | 10 | 10 October 2024 |
| 31 March 2023 | £299,592 | £309,057 | 10 | 10 August 2023 |
| 31 March 2022 | £340,367 | £274,367 | 10 | 11 August 2022 |
Figures are those reported by the charity and supplied in the OSCR bulk download. Blank facts remain distinct from zero.
04 Contact record
Principal office or trustees address
- Address supplied to OSCR
- 1 Towerdykeside, HAWICK
- Website supplied to OSCR
- Not supplied
- Parent charity
- Not supplied
No direct external links on this profile. The official OSCR record and source documentation are available through BritDB’s dedicated source page.
05 Provenance
Source for this profile
© Crown Copyright and database right 2026. Contains information from the Scottish Charity Register supplied by the Office of the Scottish Charity Regulator and licensed under the Open Government Licence v.3.0. BritDB is an independent service and does not claim to be the Scottish Charity Register.