01 Identity
Scottish charity record
- OSCR charity number
- SC014421
- Status
- Active
- Regulatory type
- Standard
- Designated religious body
- No
- Geographical spread
- Wider, but within one local authority area
- Volunteers
- 1-50 volunteers
- Staff
- 10
- Postcode
- EH26 8AB
02 Purpose and work
What the charity exists to do
We provide free, independent, impartial and confidential advice and information to ensure that people are not disadvantaged by lack of knowledge of their rights and responsibilities, or through difficulty in expressing their needs effectively. We campaign and influence to tackle the root cause of the problems people face, and to work to strengthen their rights.
Charitable purposes
- the prevention or relief of poverty
- the advancement of education
- the advancement of health
- the advancement of citizenship or community development
- the advancement of human rights, conflict resolution or reconciliation
Beneficiaries
- No specific group, or for the benefit of the community
Activities
- It carries out activities or services itself
Constitutional objectives
The company's objects are to promote any charitable purposes for the public benefit in Midlothian ('the area of local benefit') and elsewhere, but particularly in Penicuik, by: (i) The advancement of education by providing clients with information, clarification and understanding of legislation and their legal rights and responsibilities. (ii) The relief of poverty by assessing clients' entitlement to welfare benefits, by providing them with assistance in claiming benefits, and by doing so alleviating poverty and distress. (iii) The advancement of civil and human rights by ensuring that people do not suffer through ignorance of their civil and human rights, and by taking such actions as are intended to redress the situation and promote justice. (iv) Advancement of health by providing a comprehensive advice service which deals with all aspects of clients' problems and alleviates the injury, hardship,distress and anxiety caused by unsolved problems. (v) Advancement of community development by recruiting, training and developing local citizens to be volunteers in and for the Citizens Advice Bureau,who assist members of the public in their community and in doing so contribute to the well-being of their community.
03 Annual returns
Income and expenditure history
| Year end | Income | Expenditure | Staff | Return received |
|---|---|---|---|---|
| 31 March 2025 | £411,415 | £379,553 | 10 | 11 December 2025 |
| 31 March 2024 | £371,820 | £360,230 | 10 | 9 December 2024 |
| 31 March 2023 | £341,220 | £336,705 | 10 | 13 December 2023 |
| 31 March 2022 | £341,244 | £325,844 | 10 | 15 December 2022 |
| 31 March 2021 | £373,685 | £338,180 | 10 | 20 December 2021 |
Figures are those reported by the charity and supplied in the OSCR bulk download. Blank facts remain distinct from zero.
04 Contact record
Principal office or trustees address
- Address supplied to OSCR
- Palmer House John Street, Penicuik, Midlothian
- Website supplied to OSCR
- Not supplied
- Parent charity
- Not supplied
No direct external links on this profile. The official OSCR record and source documentation are available through BritDB’s dedicated source page.
05 Provenance
Source for this profile
© Crown Copyright and database right 2026. Contains information from the Scottish Charity Register supplied by the Office of the Scottish Charity Regulator and licensed under the Open Government Licence v.3.0. BritDB is an independent service and does not claim to be the Scottish Charity Register.