OSCR Scottish charity profile

Dumfries & Galloway Citizens Advice Service

ActiveCharity number SC027107
Registered25 September 1997
Main locationDumfries And Galloway
Legal formCompany (the charity is registered with Companies House)

01 Identity

Scottish charity record

Snapshot 25 August 2026
OSCR charity number
SC027107
Status
Active
Regulatory type
Standard
Designated religious body
No
Geographical spread
One or a few bases or facilities serving people who come from a broad area
Volunteers
1-50 volunteers
Staff
63
Postcode
DG1 2NP

02 Purpose and work

What the charity exists to do

The purposes of the charity are to ensure that individuals do not suffer, through lack of knowledge of their rights and responsibilities, or of services available, or through an inability to express their needs effectively, and to exercise a responsible influence on the development of social policies. The charity aims to: • make a positive difference to people’s lives. • engage with, train, develop, support and value our people. • provide accurate, appropriate, confidential, quality advice in a sensitive way to enable citizens of Dumfries & Galloway to make informed choices. • introduce and use quality assurance mechanisms to measure the difference we make and how we make it. • work with others to build our reputation for quality, professionalism, trust and independence.

Charitable purposes

  • the prevention or relief of poverty
  • the advancement of citizenship or community development
  • the advancement of human rights, conflict resolution or reconciliation
  • the relief of those in need by reason of age, ill-health, disability, financial hardship or other disadvantage
  • any other purpose that may reasonably be regarded as analogous to any of the preceding purposes

Beneficiaries

  • People with disabilities or health problems
  • No specific group, or for the benefit of the community

Activities

  • It carries out activities or services itself

Constitutional objectives

4 The company has been formed to benefit principally the area of Dumfries and Galloway (the “Area of Benefit”) with the following objects: 4.1 the advancement of education through (but not limited to) providing individuals with information, clarification and understanding of legislation and their legal rights and responsibilities. 4.2 the relief of those in need through (but not limited to) (i) assessing individuals’ entitlement to welfare benefits. (ii) providing assistance in claiming benefits. and (iii) assisting individuals to appeal against refusal of benefits. 4.3 the advancement of health through (but not limited to) providing a comprehensive advice service which seeks to address individuals’ problems and thereby alleviates the injury to health, stress and anxiety caused by unsolved problems. and 4.4 the advancement of community development through (but not limited to) recruiting, training and developing local citizens to be volunteers in and for the Bureau, who in turn assist members of the public within the Area of Benefit, and in doing so contribute to the development of the Area of Benefit.

03 Annual returns

Income and expenditure history

5 periods
Year endIncomeExpenditureStaffReturn received
31 March 2025£2,056,897£1,838,6356317 December 2025
31 March 2024£1,843,946£1,710,8326312 December 2024
31 March 2023£1,716,241£1,751,6856317 October 2023
31 March 2022£1,738,365£1,581,6156314 October 2022
31 March 2021£1,676,486£1,547,3446320 October 2021

Figures are those reported by the charity and supplied in the OSCR bulk download. Blank facts remain distinct from zero.

04 Contact record

Principal office or trustees address

Address supplied to OSCR
109 Irish Street, Dumfries
Website supplied to OSCR
https://dagcas.org/
Parent charity
Not supplied

No direct external links on this profile. The official OSCR record and source documentation are available through BritDB’s dedicated source page.

05 Provenance

Source for this profile

© Crown Copyright and database right 2026. Contains information from the Scottish Charity Register supplied by the Office of the Scottish Charity Regulator and licensed under the Open Government Licence v.3.0. BritDB is an independent service and does not claim to be the Scottish Charity Register.