01 Identity
Scottish charity record
- OSCR charity number
- SC028817
- Status
- Active
- Regulatory type
- Standard
- Designated religious body
- No
- Geographical spread
- Wider, but within one local authority area
- Volunteers
- 1-50 volunteers
- Staff
- 25
- Postcode
- KA1 1JG
02 Purpose and work
What the charity exists to do
East Ayrshire Citizens Advice Bureau exists to ensure that people do not suffer through lack of knowledge of their rights and responsibilities, difficulties accessing services, or an inability to express their needs effectively. We provide free, confidential, impartial and independent advice, information, practical assistance and representation to people across East Ayrshire. Our services support individuals and families experiencing issues including welfare benefits, debt, housing, employment, consumer matters, energy costs, health-related concerns and relationship issues. We deliver advice through face-to-face appointments, telephone, digital channels and outreach services from our offices in Kilmarnock and Cumnock. We also use evidence gathered from our clients' experiences to influence policy and campaign for improvements that help reduce poverty, tackle inequality and promote social inclusion.
Charitable purposes
- the prevention or relief of poverty
- the advancement of education
- the advancement of health
- the advancement of citizenship or community development
- the advancement of human rights, conflict resolution or reconciliation
- the promotion of equality and diversity
- the relief of those in need by reason of age, ill-health, disability, financial hardship or other disadvantage
Beneficiaries
- Children or young people
- Older People
- People with disabilities or health problems
- No specific group, or for the benefit of the community
Activities
- It carries out activities or services itself
Constitutional objectives
4.1 the advancement of education. 4.2 the prevention or relief of poverty. 4.3 the relief of those in need. 4.4 the advancement of health. 4.5 the advancement of citizenship or community development. 4.6 the promotion of equality and diversity. and 4.7 the advancement of human rights, conflict resolution or reconciliation, particularly through (but not limited to) the following activities 4.8 the provision of advice and assistance to individuals with a view to improve their understanding of their legal rights and responsibilities, facilitate access and use of the benefit system, and alleviate stress and other anxiety caused by unresolved issues. and 4.9 recruiting, training and developing local citizens who are engaged as volunteers in and for the Bureau, who in turn assist members of the public within the Area of Benefit, and in doing so contribute to the development of the Area of Benefit.
03 Annual returns
Income and expenditure history
| Year end | Total income | Donations | Charitable activities income | Trading income | Investment income | Other income | Total expenditure | Raising funds | Charitable activities spending | Other spending | Staff | Return received |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 31 March 2026 | £978,558 | £550,405 | £420,541 | £0 | £7,612 | £0 | £936,676 | £0 | £936,676 | £0 | 25 | 23 September 2026 |
| 31 March 2025 | £401,636 | £0 | £0 | £0 | £0 | £0 | £396,618 | £0 | £0 | £0 | 25 | 13 August 2025 |
| 30 September 2024 | £1,186,788 | £568,981 | £603,138 | £0 | £14,669 | £0 | £1,196,989 | £0 | £1,150,707 | £46,282 | 25 | 27 June 2025 |
| 31 March 2023 | £896,967 | £444,323 | £450,173 | £0 | £2,471 | £0 | £794,644 | £0 | £794,644 | £0 | 25 | 26 October 2023 |
| 31 March 2022 | £774,875 | £376,617 | £398,207 | £0 | £51 | £0 | £709,863 | £0 | £709,863 | £0 | 25 | 6 December 2022 |
Figures are those reported by the charity and supplied in the OSCR bulk download. Blank facts remain distinct from zero.
04 Contact record
Principal office or trustees address
- Address supplied to OSCR
- 66 Portland Street, Kilmarnock
- Website supplied to OSCR
- Not supplied
- Parent charity
- Not supplied
No direct external links on this profile. The official OSCR record and source documentation are available through BritDB’s dedicated source page.
05 Provenance
Source for this profile
© Crown Copyright and database right 2026. Contains information from the Scottish Charity Register supplied by the Office of the Scottish Charity Regulator and licensed under the Open Government Licence v.3.0. BritDB is an independent service and does not claim to be the Scottish Charity Register.