01 Identity
Scottish charity record
- OSCR charity number
- SC029635
- Status
- Active
- Regulatory type
- Standard
- Designated religious body
- No
- Geographical spread
- Wider, but within one local authority area
- Volunteers
- 101-250 volunteers
- Staff
- 79
- Postcode
- IV3 8DU
02 Purpose and work
What the charity exists to do
Founded in 2000, New Start Highland is a charity and social enterprise that creates positive change for people exiting homelessness or trying to move forward from a place of crisis. We offer housing support, employability training, cooking classes, energy advice, a community food hub, bike refurbishment, and a wide range of volunteering opportunities. We receive grants from charitable foundations and government. we deliver key services under framework agreements with local government. Our trading subsidiary operates retail stores across Highland and runs a removal, house clearance and storage service as well as order fulfilment for NHS Highland.
Charitable purposes
- the prevention or relief of poverty
- the advancement of education
- the advancement of environmental protection or improvement
- the relief of those in need by reason of age, ill-health, disability, financial hardship or other disadvantage
Beneficiaries
- Other defined groups
- No specific group, or for the benefit of the community
Activities
- It carries out activities or services itself
Constitutional objectives
The company's objects are:- 1. (a) To relieve poverty of the inhabitants in the Highlands of Scotland, in particular those who have need by virtue of their youth, age, infirmity, disability, handicap, poverty, homelessness or unemployment by the provision of information and support to persons who require assistance in establishing a tenancy (b) to advance the education of the community in relation to the housing needs of such people and related subjects (c) to relieve the suffering and distress of homeless people, formerly homeless, in conditions of need, hardship or distress by undertaking other charitable activities to offer practical and therapeutic support to the aforesaid persons. (d) to preserve and protect the environment for the public benefit by educating the public in the benefits to the environment of sustainable waste management practices and thereby reduce the amount of material going to landfill by recycling and refurbishing goods that could be re-used (in this clause sustainable waste management practices includes waste minimisation, minimisation of pollution and harm from waste, re-use of waste and waste recovery activities). (e) to advance the education of such individuals (as 3.1.(a)) through the provision of training and employment opportunites in order to relieve unemployment, primarily but not exclusively, with the recycling and housing sectors.
03 Annual returns
Income and expenditure history
| Year end | Income | Expenditure | Staff | Return received |
|---|---|---|---|---|
| 31 March 2025 | £2,216,234 | £2,356,194 | 79 | 21 November 2025 |
| 31 March 2024 | £2,117,794 | £2,159,257 | 79 | 17 October 2024 |
| 31 March 2023 | £2,179,026 | £2,032,615 | 79 | 25 October 2023 |
| 31 March 2022 | £1,932,424 | £1,897,939 | 79 | 7 October 2022 |
| 31 March 2021 | £1,840,910 | £1,619,078 | 79 | 13 September 2021 |
Figures are those reported by the charity and supplied in the OSCR bulk download. Blank facts remain distinct from zero.
04 Contact record
Principal office or trustees address
- Address supplied to OSCR
- 9 Carsegate Road North, Inverness
- Website supplied to OSCR
- www.newstarthighland.org
- Parent charity
- Not supplied
No direct external links on this profile. The official OSCR record and source documentation are available through BritDB’s dedicated source page.
05 Provenance
Source for this profile
© Crown Copyright and database right 2026. Contains information from the Scottish Charity Register supplied by the Office of the Scottish Charity Regulator and licensed under the Open Government Licence v.3.0. BritDB is an independent service and does not claim to be the Scottish Charity Register.