01 Identity
Scottish charity record
- OSCR charity number
- SC031960
- Status
- Active
- Regulatory type
- Standard
- Designated religious body
- No
- Geographical spread
- More than one local authority area in Scotland
- Volunteers
- 1-50 volunteers
- Staff
- 12
- Postcode
- G4 9XA
02 Purpose and work
What the charity exists to do
We have been providing an emotional, social and safety-net support service 365 days a year since 2000, and we never missed a call throughout the pandemic. Highly skilled, well-trained Telephone Befriending staff call out to vulnerable older people at a set time each day (average 3 times per week) and take time to build knowledge, trust, and a meaningful relationship. The relationships we’ve developed over 26 years promote good mental health and our safety-net alert service provides reassurance. We alert an emergency contact person or the Police to potential health problems when a Good Morning Call goes unanswered, and refer to Social Work/GP when there’s a deterioration in health or circumstance. Our average client is 82 years old and she had insufficient social connections and/or felt vulnerable living alone and lives with age related mobility problems and/or a long-term health condition – her Good Morning Call is her one constant before, during, and after the pandemic.
Charitable purposes
- the relief of those in need by reason of age, ill-health, disability, financial hardship or other disadvantage
Beneficiaries
- Older People
- People with disabilities or health problems
Activities
- It carries out activities or services itself
Constitutional objectives
4 The company is established for charitable purposes only, in particular the relief of those in need through: 4.1 Providing a telephone befriending service to promote the health, social welfare and safety of people throughout the UK and Ireland (the Operating Area), particularly vulnerable individuals including but not limited to the elderly and those suffering from disabilities and/or mental illness. 4.2 Promoting and encouraging security, the prevention of crime and the reduction in the fear of crime in the interests of social welfare throughout the Operating Area, with particular emphasis on addressing the specific needs of vulnerable sections of the community. and 4.3 Promoting, establishing, operating and/or supporting other schemes of a charitable nature for the benefit of the community within the Operating Area.
03 Annual returns
Income and expenditure history
| Year end | Income | Expenditure | Staff | Return received |
|---|---|---|---|---|
| 31 March 2026 | £350,609 | £311,962 | 12 | 1 July 2026 |
| 31 March 2025 | £300,698 | £290,148 | 12 | 18 July 2025 |
| 31 March 2024 | £301,748 | £263,672 | 12 | 26 July 2024 |
| 31 March 2023 | £210,974 | £246,533 | 12 | 19 July 2023 |
| 31 March 2022 | £276,819 | £263,943 | 12 | 5 July 2022 |
Figures are those reported by the charity and supplied in the OSCR bulk download. Blank facts remain distinct from zero.
04 Contact record
Principal office or trustees address
- Address supplied to OSCR
- 4B Platinum House, 23 Eagle Street, Glasgow
- Website supplied to OSCR
- www.goodmorningservice.co.uk
- Parent charity
- Not supplied
No direct external links on this profile. The official OSCR record and source documentation are available through BritDB’s dedicated source page.
05 Provenance
Source for this profile
© Crown Copyright and database right 2026. Contains information from the Scottish Charity Register supplied by the Office of the Scottish Charity Regulator and licensed under the Open Government Licence v.3.0. BritDB is an independent service and does not claim to be the Scottish Charity Register.