PERSONNEL HYGIENE SERVICES LIMITED

Our standard supplier contract allows for payment at the end of the second month following the date of the invoice. However, we will negotiate and agree terms that are acceptable to both PHS and the supplier on an individual basis.

PHS has a dedicated accounts payable team that manages the processing and payment of supplier invoices and offers support with query resolution. The team can be contacted during normal office hours, Monday to Friday, via e-mail (PurchaseLedger@phs.co.uk) or phone (0330 588 4609). Suppliers are asked to send invoices to the email address of the team and from there invoices are processed daily into the approval system. If suppliers are unable to email invoices, then they should send via post addressed to the accounts payable team at the company's head office. Where applicable, suppliers are asked to quote purchase order numbers on invoices to facilitate automatic matching and approval. Where no purchase order number is provided, there is a discrepancy between the purchase order and invoice or the supply falls outside the scope of the PHS automated purchase ordering system then invoices are input to our workflow approval system and routed to the relevant buyer normally within one working day of receipt. The buyer is then required to promptly either approve the invoice or contact the supplier in the event of a query. Once approved (either through automatic PO matching or through the workflow tool), an invoice is updated to the supplier account on the purchase ledger and will then generally be paid on the appropriate payment run to pay the supplier in line with agreed terms. Supplier runs are processed weekly and in some circumstances, we will make faster payments to suppliers.