TXT In plain English
Company description
ISS FACILITY SERVICES LIMITED is a UK company whose Companies House status is “Active” and whose registered company type is “Private Limited Company”. Incorporated on 31 October 1966; registered for 59 years; registered office reported in WEYBRIDGE, SURREY, ENGLAND. Its primary declared activity is 56102 · Unlicensed restaurants and cafes, with 3 additional SIC activities reported.
This BritDB profile also contains linked public records: 1 PSC record, 4 trade marks, 7 procurement records, 1 waste registration. This description is assembled from public data, is not a reliability assessment, and should be checked against the cited sources before a legally significant decision.
Web facts are never added from a name match alone. Internet enrichment requires the exact Companies House ID in Wikidata, and ambiguous results are excluded.
01 Company overview
Identity and registration
- Official name
- ISS FACILITY SERVICES LIMITED
- Company number
- 00890885
- Company type
- Private Limited Company
- Status
- Active
- Country of origin
- United Kingdom
- Dissolution date
- Not supplied
- Accounts category
- FULL
- Mortgage charges
- 4 total · 1 outstanding · 3 satisfied
- Limited partnership members
- 0 general · 0 limited
A registered office is not necessarily a trading location. The address is reproduced from the Companies House bulk record and should be interpreted in that legal context.
02 Filing dates
Accounts and statements
Last accounts made up to
31 December 2025Next accounts due
30 September 2027Last statement made up to
18 January 2026Next statement due
1 February 2027BritDB does not infer overdue status when the source does not state it.
03 Workforce reporting
Gender pay gap
- Median bonus gap
- 67.0%
- Mean bonus gap
- 82.0%
- Women receiving bonus
- 22.0%
- Men receiving bonus
- 22.0%
- Women in top quartile
- 31.0%
- Women in upper middle quartile
- 47.0%
- Women in lower middle quartile
- 55.0%
- Women in lower quartile
- 61.0%
Earlier reporting years (8)
- 5000 to 19,9999.0% median hourly gap
- 5000 to 19,9999.0% median hourly gap
- 5000 to 19,99910.0% median hourly gap
- 5000 to 19,99913.0% median hourly gap
- 20,000 or more7.0% median hourly gap
- 20,000 or more7.0% median hourly gap
- 20,000 or more11.0% median hourly gap
- 20,000 or more12.0% median hourly gap
Positive gaps mean men were paid more; negative gaps mean women were paid more. These figures are employer-reported and describe the workforce distribution, not equal pay for the same job. The company link uses the exact Companies House number supplied by the service.
04 Supplier payments
Payment practices and performance
- Reporting period
- 1 January 2026 – 30 June 2026
- Filed
- 30 July 2026
- Shortest standard term
- 1 days
- Longest standard term
- 60 days
- E-invoicing offered
- Yes
- Supply-chain finance
- Not offered
- Payment codes
- No
- Construction retentions
- Reported as used
Complete reported payment fields
- Policy regime
- Regime-3
- Financial period started
- 1 January 2026
- Qualifying contracts
- Yes
- Payments made
- Yes
- Invoice value paid within 30 days
- £167,054,430
- Invoice value paid in 31–60 days
- £38,886,703
- Invoice value paid after 60 days
- £18,865,420
- Invoice value paid outside agreed terms
- £47,075,739
- Invoices paid in 31–60 days
- 25.0%
- Invoices unpaid due to dispute
- 4.0%
- Maximum contractual payment period
- 60 days
- Supplier-list charging policy
- No
- Supplier-list charges made
- No
Retention circumstances
Where the nature of the construction works, the selected contract form, the project risk profile, client requirements, or main contract flow-down obligations make retention appropriate.
Retention parity policy
ISS’s practice is to ensure that retention clauses applied to suppliers are no more onerous than the retention obligations applied to ISS on the same project, unless a different position is specifically justified, documented and approved through the appropriate commercial or legal review process.
Retention release
The release of retentions is in accordance with the Housing Grants, Construction and Regeneration Act 1996, as amended. Amounts are released on application from the subcontractor in accordance with the relevant subcontract terms.
Retention release stages
Retentions are released in two parts: the first on completion of the scope of work set out in the subcontract, and the second at the end of the defect liability period. This period is set out in the relevant contract (typically 6 or 12 months) but depends upon the scope of the work undertaken and the risk profile.
- Retention in all contracts
- No
- Retention in standard terms
- No
- Retention threshold
- Not supplied
- Standard retention rate
- Not supplied
- Retention compared with client
- 395.0%
- Retention compared with payments
- 0.0%
Reported terms and dispute process
- Standard payment terms
Payment terms vary by supplier and are agreed as part of contract negotiations.
- Other payment-term information
We follow a strict "no purchase order, no payment" policy. Unless an exception is formally approved by an authorised representative, any invoice submitted without a valid purchase order number will be rejected and returned to the supplier.
To provide more detail on the total value of payments not paid within agreed period: £12,499,685 was Intercompany and £2,707,024 were due to a dispute. - Dispute resolution process
Suppliers can contact the Accounts Payable team regarding payment queries at our Finance Service Centre via Resolution.Team@uk.issworld.com or contact the ISS requisitioner, information is included on the Purchase Orders.
Earlier payment reports (11 shown)
- 36.0 average days to pay14.0% outside terms
- 46.0 average days to pay13.0% outside terms
- 45.0 average days to pay23.0% outside terms
- 44.0 average days to pay16.0% outside terms
- 43.0 average days to pay16.0% outside terms
- 42.0 average days to pay18.0% outside terms
- 42.0 average days to pay20.0% outside terms
- 42.0 average days to pay18.0% outside terms
- 41.0 average days to pay19.0% outside terms
- 47.0 average days to pay22.0% outside terms
- 60.0 average days to pay35.0% outside terms
This is a company-submitted statutory disclosure, not a credit rating. BritDB preserves the reporting period and links the report only through the Companies House number supplied by the official service. Percentages describe payments made during that period and may change in later reports.
05 Supply-chain transparency
Modern slavery statement
- Organisation
- ISS FACILITY SERVICES LIMITED
- Group submission
- Yes
- Parent organisation
- ISS UK LIMITED
- Statement period
- 1 January 2025 – 31 December 2025
- Approved
- 22 June 2026
- Sectors
- Other
Organisation structure
Covered in the statement
Policies
Covered in the statement
Risk assessment
Covered in the statement
Due diligence
Covered in the statement
Training
Covered in the statement
Goals and KPIs
Covered in the statement
Full statement information supplied to the registry
- Reported turnover band
- £60 million to £100 million
- Years producing statements
- More than 5 years
- ILO indicators included
- Not answered
- Registry record updated
- 23 June 2026
Policies described
Freedom of workers to terminate employment Freedom of association Prohibits any threat of violence, harassment and intimidation Prohibits the use of worker-paid recruitment fees Prohibits child labour Prohibits discrimination Prohibits confiscation of workers' original identification documents
Training described
Your front line staff Human resources Executive-level staff Procurement staff
Worker engagement and working conditions
Your suppliers Professional auditors Workers within your organisation Businesses in your industry or sector
Social audits
Third party audit arranged by your organisation Announced audit
Grievance mechanisms
Using anonymous whistleblowing services, such as a helpline or mobile phone app Through trade unions or other worker representative groups
Demonstrated progress
We have 5 KPIs that we review performance against on a quarterly basis in line woth our risk governance processes, covering policies/documentation, training, business & supplier awareness, risk assessment, and incidents of modern slavery
Reported risks and mitigations
- Risk: Blue collar workforce delivering services ie cleaning where modern slavery risks are known to be high
- Area: Within your own operations
- Group: Women Migrants Refugees
- Location: United Kingdom
- Mitigation: Per modern slavery statement
- Risk: The use of temporary labour in our workforce and supply chain.
- Area: Within your supply chains
- Tier: Tier 1 suppliers
- Risk: Use of construction suppliers where modern slavery risks are known to be high
- Group: Migrants Refugees
Earlier linked statements (1)
- ISS FACILITY SERVICES LIMITED31 December 2020
A registry entry records what the organisation declared in its statement. It is not an independent audit. Group statements can cover several companies; BritDB preserves each exact source-supplied company-number link and excludes approver names and email addresses.
06 Data protection
ICO fee-payer registration
ISS Facility Services Limited
Registration Z8802417
- Registered from
- 20 October 2004
- Current end date
- 19 October 2026
- Trading names
- ISS FACILITY SERVICES, REGIONS, ISS FACILITY SERVICES, LONDON, ISS INTEGRATED, ISS CATERING, ISS FRONT OF HOUSE, ISS SCOTLAND, ISS SECURITY, ISS LANDSCAPING, ISS WATERERS LANDSCAPE, ISS BUILDING SERVICES
This is a candidate association, not an official Companies House link. The ICO file supplies no company number. The organisation name and postcode uniquely matched this company in the current snapshot. BritDB excludes all DPO contact fields and does not publish unmatched personal entries.
07 Public procurement
Contracts Finder awards
Provision of MEP Planned Preventative Maintenance and Compliance Services - London, Kent, Essex and Surrey
Academies Enterprise Trust · ocds-b5fd17-e43e830e-1d0e-4a76-8b42-d9072b016343
- Supplier named in award
- ISS Facility Services Limited
- Award value
- £6,000,000
- Contract period
- 1 April 2021 – 31 August 2025
- Published
- 9 April 2021
- Procedure
- Restricted procedure
- Main CPV
- 50324200
- Source release ID
- ocds-b5fd17-e43e830e-1d0e-4a76-8b42-d9072b016343-2021-04-09T17:45:05+01:00
Provision of MEP Planned Preventative Maintenance and Compliance Services - North
Academies Enterprise Trust · ocds-b5fd17-810cfc55-4f17-42a3-8b93-dcfbe6b2e2ff
- Supplier named in award
- ISS Facility Services Limited
- Award value
- £6,000,000
- Contract period
- 1 February 2021 – 31 August 2024
- Published
- 2 February 2021
- Procedure
- Restricted procedure
- Main CPV
- 50324200
- Source release ID
- ocds-b5fd17-810cfc55-4f17-42a3-8b93-dcfbe6b2e2ff-2021-02-02T17:45:06Z
Provision of MEP Planned Preventative Maintenance and Compliance Services
Academies Enterprise Trust · ocds-b5fd17-982883dc-4715-49d7-8545-1bddbbae7950
- Supplier named in award
- ISS Facility Services
- Award value
- £5,000,000
- Contract period
- 1 September 2020 – 31 August 2025
- Published
- 5 October 2020
- Procedure
- Restricted procedure
- Main CPV
- 50324200
- Source release ID
- ocds-b5fd17-982883dc-4715-49d7-8545-1bddbbae7950-2020-10-05T17:45:09+01:00
Security Services
City of London Corporation · ocds-b5fd17-cf8eee46-c089-47a4-881f-d568ffc5e883
- Supplier named in award
- ISS Facility Services Ltd
- Award value
- £31,126,753
- Contract period
- 1 September 2019 – 31 August 2022
- Published
- 14 October 2019
- Procedure
- Restricted procedure (above threshold)
- Main CPV
- 79710000
- Source release ID
- ocds-b5fd17-cf8eee46-c089-47a4-881f-d568ffc5e883-2019-10-14T08:59:49+01:00
6 Month Catering Contract at Newton Hospital
ST HELENS & KNOWSLEY TEACHING HOSPITALS NHS TRUST · ocds-b5fd17-f298e99e-e085-48b7-bbed-cbc097ec8c8f
- Supplier named in award
- Iss Facility Services Ltd
- Award value
- £61,277.40
- Contract period
- 2 July 2018 – 31 December 2018
- Published
- 29 June 2018
- Procedure
- Other - Single Supplier - waiver while putting together tender documentation
- Main CPV
- 55520000
- Source release ID
- ocds-b5fd17-f298e99e-e085-48b7-bbed-cbc097ec8c8f-2018-06-29T12:46:16+01:00
The supplier link is exact, but the award remains buyer-published procurement data. BritDB requires the GB-COH identifier supplied in the Contracts Finder OCDS release and does not infer suppliers from similar names.
TM UK trade marks
Exact owner-name matches
ZEST FOR LIFE
Owner ISS Facility Services Limited · classes 43
- Filed / designated
- 22 April 2008
- Valid until / renewal due
- 22 April 2018
Zest for LIFE
Owner ISS Facility Services Limited · classes 43
- Filed / designated
- 31 October 2002
- Valid until / renewal due
- 31 October 2022
ADVIANCE
Owner ISS Facility Services Limited · classes 37
- Filed / designated
- 20 April 2002
- Valid until / renewal due
- 20 April 2022
eaton
Owner ISS Facility Services Limited · classes 43
- Filed / designated
- 10 April 1999
- Valid until / renewal due
- 10 April 2019
This is an exact normalised company-name match, not a registrar-confirmed ownership link. Another legal entity can have the same or a very similar name. UKIPO data is a historical 2018 snapshot; verify the owner and current status before relying on it.
08 Ownership and control
People with significant control
Iss Uk Limited
- Owns 75% or more of shares
- Country registered
- England
- Legal authority
- Companies Act 2006
- Legal form
- Private Limited Company
- Place registered
- Companies House
- Registration number
- 463951
- Notified
- 6 April 2016
PSC records are company-filed public-register information. When the exact same displayed individual name occurs at multiple companies, BritDB offers a non-indexed cross-reference page. It is a name match only, not proof that the records describe the same person. Service addresses and partial dates of birth are deliberately omitted.
09 Charity register
Charity Commission links
No exact company-number link in this snapshot
The Charity Commission extract did not explicitly associate this Companies House number with a charity. BritDB does not use a name-only match to fill the gap.
This company-level check covers the Charity Commission for England and Wales. Links are accepted only when the official extract supplies this exact company registration number. Scottish charities now have separate OSCR profiles, but OSCR’s bulk fields do not provide a Companies House number, so BritDB does not infer a company link.
10 Northern Ireland charity register
CCNI exact company links
No unambiguous company-number link found
The CCNI source number did not resolve uniquely to this Companies House record. BritDB did not use a name or address match.
CCNI publishes company numbers without a jurisdiction prefix. BritDB links only when the plausible padded UK and NI candidates resolve to exactly one Companies House company.
11 Sanctions screening
UK Sanctions List
No exact business-registration-number link found
The imported UK Sanctions List did not supply this Companies House number as a UK-linked business identifier. BritDB did not attempt a name-only match.
No exact link is not sanctions clearance. UK restrictions can apply through ownership or control even where an entity is not separately named. Always use the current official list and obtain appropriate advice for a legally significant decision.
12 Public procurement
Find a Tender links
Facilities Management Services
BANK OF ENGLAND · updated 30 April 2026
- Tender value
- £125,000,000
- Awards
- 1
Industrial Action provisions
Government Property Agency · updated 28 August 2025
- Tender value
- Not supplied
- Awards
- 1
These links use only the GB-COH identifier supplied in the procurement record. A company may have other public-sector work that is absent, older, below publication thresholds or published without a Companies House identifier.
13 Environmental register
Environment Agency waste registrations
This is a privacy-reduced, exact-company subset. The full official register also includes sole traders and applicants without a matching Companies House number. Check the current Environment Agency register before relying on registration status.
14 Nature of business
Standard Industrial Classification
Private security activities
Combined facilities support activities
General cleaning of buildings
15 Connected public record
Checks beyond the company register
Charity Commission
0 exact company-number links.
Northern Ireland charities
0 unambiguous company-number links.
Public contracts
2 procurement processes linked by exact GB-COH identifier.
Waste register
1 exact company-number registration.
Corporate notices
The Gazette is not yet connected.
UK Sanctions List
No exact business-registration-number link in this report.
A checked source with no exact link is not a clean bill of health. Unchecked sources remain unknown, while sanctions may also apply through ownership or control of a listed person or entity.
16 Record timeline
Dates in the bulk record
- Confirmation statement
Latest confirmation statement made up to this date
- Accounts
Latest accounts made up to this date
- Incorporation
Company incorporated
17 Provenance
Sources for this profile
Identity, address, status, dates, SIC, previous names and mortgage totals.
Annual employer reports linked by the exact source-supplied Companies House number.
Statutory supplier-payment reports linked by the exact source-supplied Companies House number.
Annual statement summaries linked by exact source company number.
Privacy-reduced candidate associations based on a unique exact name-and-postcode match.
Historic awards linked by exact source-supplied GB-COH company identifier.
Current and ceased significant-control records joined by exact company number.
Daily England and Wales extract matched only by the official company registration number.
Daily CCNI export with company links only where the source number resolves unambiguously.
Complete FCDO list checked by exact UK-linked business registration number.
Procurement parties checked only through exact GB-COH identifiers.
Licensed subset linked only by exact Companies House number.
Financial regulation and licences.
Companies House, Charity Commission, OSCR and UK Sanctions List information is public-register data. BritDB reproduces and organises it with source-specific limits; official external links are kept on the dedicated source pages.