J.N. BENTLEY LIMITED

Payment terms will differ depending on the type of supply. Unless otherwise agreed in the purchase order, the company will send payment for any valid invoice for materials or services which it received from the supplier within 45 days from receipt of payment for suppliers who are large or medium sized companies, and within 25 days from receipt of invoice for suppliers who are small companies. Payments to subcontractors will be made at the end of the period stated on the subcontract order from the assessment date. Payments for Agency services will be made from invoice date and are agreed individually with suppliers. Once payments are made by the Company, they are subject to clearance through the BACS system.

J N Bentley is committed to fair payment practices and aspires to pay all suppliers within contractual terms. In 2022 we amended our standard payment terms which resulted in a significant reduction in the average time taken to pay invoices, especially benefitting our small suppliers who we now pay within 25 days of receipt of invoice. These initiatives are captured in an improvement plan which is formalised, approved by a Board Director and regularly monitored to ensure objectives are achieved.
In certain circumstances, we are precluded from paying within terms due to discussions with suppliers regarding price, delivery, or quality. In these instances, we will endeavor to conclude negotiations as rapidly as possible to facilitate the timely payment of accurate invoices.
To demonstrate our commitment to fair payment practices J N Bentley Ltd is a signatory of the Fair Payment Code and has been awarded silver status.

The query resolution process is detailed in the Invoicing Guide for Suppliers which is sent at the commencement of a relationship with the company. For queries regarding overdue payment, the supplier should contact the Accounts Payable team by either phone or email. For price or quantity queries the issue should be discussed with the originator of the order within the company – the name is clearly displayed on the purchase order sent to the supplier. If suppliers are unable to reach a satisfactory conclusion, an escalation should be raised with the relevant Buyer or member of the Plant team who manages the account. Queries relating to subcontract orders should be directed to the relevant QS within the company. Queries relating to Agency invoices should be directed to the relevant site agent or manager within the company who commissioned the services.