TXT In plain English
Company description
UNITED RESPONSE is a UK company whose Companies House status is “Active” and whose registered company type is “PRI/LTD BY GUAR/NSC (Private, limited by guarantee, no share capital)”. Incorporated on 11 September 1973; registered for 53 years; registered office reported in TEDDINGTON, ENGLAND. Its primary declared activity is 96090 · Other service activities n.e.c..
This BritDB profile also contains linked public records: 1 PSC record, 2 trade marks, 1 charity record, 18 procurement records. This description is assembled from public data, is not a reliability assessment, and should be checked against the cited sources before a legally significant decision.
Web facts are never added from a name match alone. Internet enrichment requires the exact Companies House ID in Wikidata, and ambiguous results are excluded.
01 Company overview
Identity and registration
- Official name
- UNITED RESPONSE
- Company number
- 01133776
- Company type
- PRI/LTD BY GUAR/NSC (Private, limited by guarantee, no share capital)
- Status
- Active
- Country of origin
- United Kingdom
- Dissolution date
- Not supplied
- Accounts category
- GROUP
- Mortgage charges
- 3 total · 2 outstanding · 1 satisfied
- Limited partnership members
- 0 general · 0 limited
A registered office is not necessarily a trading location. The address is reproduced from the Companies House bulk record and should be interpreted in that legal context.
02 Filing dates
Accounts and statements
Last accounts made up to
31 March 2025Next accounts due
31 December 2026Last statement made up to
30 June 2026Next statement due
14 July 2027BritDB does not infer overdue status when the source does not state it.
03 Workforce reporting
Gender pay gap
- Median bonus gap
- 0.0%
- Mean bonus gap
- 8.6%
- Women receiving bonus
- 5.8%
- Men receiving bonus
- 6.4%
- Women in top quartile
- 70.6%
- Women in upper middle quartile
- 64.2%
- Women in lower middle quartile
- 66.3%
- Women in lower quartile
- 68.6%
Earlier reporting years (8)
- 1000 to 49990.0% median hourly gap
- 1000 to 49990.4% median hourly gap
- 1000 to 49990.0% median hourly gap
- 1000 to 4999-1.0% median hourly gap
- 1000 to 49990.1% median hourly gap
- 1000 to 4999-1.7% median hourly gap
- 1000 to 4999-0.6% median hourly gap
- 1000 to 49990.4% median hourly gap
Positive gaps mean men were paid more; negative gaps mean women were paid more. These figures are employer-reported and describe the workforce distribution, not equal pay for the same job. The company link uses the exact Companies House number supplied by the service.
04 Supplier payments
Payment practices and performance
- Reporting period
- 1 April 2021 – 30 September 2021
- Filed
- 5 November 2021
- Shortest standard term
- 14 days
- Longest standard term
- 30 days
- E-invoicing offered
- No
- Supply-chain finance
- Not offered
- Payment codes
- No
- Construction retentions
- No qualifying construction contracts
Complete reported payment fields
- Policy regime
- Regime-1
- Financial period started
- Not supplied
- Qualifying contracts
- Yes
- Payments made
- Yes
- Invoice value paid outside agreed terms
- £0
- Invoices paid in 31–60 days
- 27.0%
- Invoices unpaid due to dispute
- 0.0%
- Maximum contractual payment period
- 60 days
- Supplier-list charging policy
- No
- Supplier-list charges made
- No
Maximum contractual payment information
n/a
Reported terms and dispute process
- Standard payment terms
Where payment terms are not advised, United Response assumes 30 days standard payment days, but aims to pay small sole proprietor businesses within 14
- Other payment-term information
n/a
- Dispute resolution process
Invoices, statements and complaints should be addressed to accounts.payable@unitedresponse.org.uk and complaints will be addressed as a priority. United Response makes 2 weekly payment runs (with the exception of the month-end close week) so payments are processed as close to due date as possible. Statements are reviewed and copy invoices requested where necessary. United Response contacts suppliers with disputed invoices as soon as recognised. Complaints are dealt with on receipt, going back to the person or service referenced on the invoice
Earlier payment reports (6 shown)
- 38.0 average days to pay2.0% outside terms
- 39.0 average days to pay8.0% outside terms
- 32.0 average days to pay1.0% outside terms
- 32.0 average days to pay2.0% outside terms
- 33.0 average days to pay1.0% outside terms
- 42.0 average days to pay2.0% outside terms
This is a company-submitted statutory disclosure, not a credit rating. BritDB preserves the reporting period and links the report only through the Companies House number supplied by the official service. Percentages describe payments made during that period and may change in later reports.
05 Global legal identity
Legal Entity Identifier
UNITED RESPONSE
LEI 213800JB5ZU7YNYFEW22 · jurisdiction GB
- Legal form
- 4GJI
- Entity category
- GENERAL
- Entity created
- Not supplied
- Initial LEI registration
- 17 November 2017
- LEI last updated
- 12 March 2026
- Next renewal
- 17 November 2020
- Managing LOU
- 213800WAVVOPS85N2205
- Legal address
- JEROME WALLS, HIGHLAND HOUSE, 165 THE BROADWAY, WIMBLEDON, GB-LND, SW19 1NE, GB
- Headquarters address
- JEROME WALLS, HIGHLAND HOUSE, 165 THE BROADWAY, WIMBLEDON, GB-LND, SW19 1NE, GB
GLEIF parent-reporting exceptions
DIRECT ACCOUNTING CONSOLIDATION PARENT
NON_CONSOLIDATING
ULTIMATE ACCOUNTING CONSOLIDATION PARENT
NON_CONSOLIDATING
LEI data provides global legal identity and source-reported relationships, not a credit or regulatory approval. BritDB links Level 1 identities only through GLEIF’s Companies House registration-authority identifier and exact company number; Level 2 parent and fund relationships and reporting exceptions are reproduced as supplied by GLEIF.
06 Supply-chain transparency
Modern slavery statement
- Organisation
- UNITED RESPONSE
- Group submission
- Yes
- Statement period
- 1 April 2024 – 31 March 2025
- Approved
- 16 July 2025
- Sectors
- Charitable / not-for-profit activities
Organisation structure
Covered in the statement
Policies
Covered in the statement
Risk assessment
Covered in the statement
Due diligence
Covered in the statement
Training
Covered in the statement
Goals and KPIs
Not reported as covered
Full statement information supplied to the registry
- Reported turnover band
- £100 million to £500 million
- Years producing statements
- More than 5 years
- ILO indicators included
- Not answered
- Registry record updated
- 21 August 2025
A registry entry records what the organisation declared in its statement. It is not an independent audit. Group statements can cover several companies; BritDB preserves each exact source-supplied company-number link and excludes approver names and email addresses.
CQC Regulated care
CQC care-location candidates
London DCA
United Response · TW11 9BP
Richmond and Kingston DCA
United Response · TW11 9BP
Candidate association only. CQC does not confirm this Companies House identity; BritDB requires one unique exact provider-name and postcode match.
07 Data protection
ICO fee-payer registration
United Response
Registration Z5968529
- Registered from
- 26 November 2001
- Current end date
- 25 November 2026
This is a candidate association, not an official Companies House link. The ICO file supplies no company number. The organisation name and postcode uniquely matched this company in the current snapshot. BritDB excludes all DPO contact fields and does not publish unmatched personal entries.
08 Public procurement
Contracts Finder awards
Provider List for Supported Living Services in the Bradford District
CITY OF BRADFORD METROPOLITAN DISTRICT COUNCIL · ocds-b5fd17-7483d0b6-1971-48b7-b54b-e6173f34c40b
- Supplier named in award
- UNITED RESPONSE
- Award value
- £180,000,000
- Contract period
- 3 July 2023 – 2 July 2028
- Published
- 26 November 2025
- Procedure
- Open procedure (above threshold)
- Main CPV
- 85000000
- Source release ID
- ocds-b5fd17-7483d0b6-1971-48b7-b54b-e6173f34c40b-2025-11-26T09:19:37Z
Provider List for Supported Living Services in the Bradford District
CITY OF BRADFORD METROPOLITAN DISTRICT COUNCIL · ocds-b5fd17-7483d0b6-1971-48b7-b54b-e6173f34c40b
- Supplier named in award
- UNITED RESPONSE
- Award value
- £180,000,000
- Contract period
- 3 July 2023 – 2 July 2028
- Published
- 26 November 2025
- Procedure
- Open procedure (above threshold)
- Main CPV
- 85000000
- Source release ID
- ocds-b5fd17-7483d0b6-1971-48b7-b54b-e6173f34c40b-2025-11-26T09:19:37Z
Provider List for Supported Living Services in the Bradford District
CITY OF BRADFORD METROPOLITAN DISTRICT COUNCIL · ocds-b5fd17-7483d0b6-1971-48b7-b54b-e6173f34c40b
- Supplier named in award
- UNITED RESPONSE
- Award value
- £180,000,000
- Contract period
- 3 July 2023 – 2 July 2028
- Published
- 26 November 2025
- Procedure
- Open procedure (above threshold)
- Main CPV
- 85000000
- Source release ID
- ocds-b5fd17-7483d0b6-1971-48b7-b54b-e6173f34c40b-2025-11-26T09:19:37Z
Provider List for Supported Living Services in the Bradford District
CITY OF BRADFORD METROPOLITAN DISTRICT COUNCIL · ocds-b5fd17-7483d0b6-1971-48b7-b54b-e6173f34c40b
- Supplier named in award
- UNITED RESPONSE
- Award value
- £180,000,000
- Contract period
- 3 July 2023 – 2 July 2028
- Published
- 26 November 2025
- Procedure
- Open procedure (above threshold)
- Main CPV
- 85000000
- Source release ID
- ocds-b5fd17-7483d0b6-1971-48b7-b54b-e6173f34c40b-2025-11-26T09:19:37Z
Call off from Framework TD1228 - Young Adults Domiciliary Care Q1 2018/19
Derby City Council · ocds-b5fd17-ce132e2e-c29d-4828-a661-4f1371547355
- Supplier named in award
- UNITED RESPONSE
- Award value
- £334,985
- Contract period
- 1 April 2018 – 30 June 2018
- Published
- 2 August 2018
- Procedure
- Open procedure (above threshold)
- Main CPV
- 85000000
- Source release ID
- ocds-b5fd17-ce132e2e-c29d-4828-a661-4f1371547355-2018-08-02T14:14:58+01:00
Residential Care for Adults with a Learning Disability
South Tyneside Council · ocds-b5fd17-f8030831-b47f-4656-b39c-1b0d2b0222fd
- Supplier named in award
- UNITED RESPONSE
- Award value
- £1,236,286
- Contract period
- 1 April 2018 – 31 March 2021
- Published
- 20 April 2018
- Procedure
- Negotiated procedure without prior publication (above threshold)
- Main CPV
- 85320000
- Source release ID
- ocds-b5fd17-f8030831-b47f-4656-b39c-1b0d2b0222fd-2018-04-20T09:52:40+01:00
Award NTW Service extra pension payments
NORTH TYNESIDE COUNCIL · ocds-b5fd17-4cf292b8-9773-4ba0-b4f7-98b6097ae263
- Supplier named in award
- UNITED RESPONSE
- Award value
- £0
- Contract period
- 1 April 2018 – 31 March 2019
- Published
- 24 August 2018
- Procedure
- Other - Single Tender
- Main CPV
- 66500000
- Source release ID
- ocds-b5fd17-4cf292b8-9773-4ba0-b4f7-98b6097ae263-2018-08-24T13:19:51+01:00
Delivery of a Base at Burnholme Health and Wellbeing Campus
City of York Council · ocds-b5fd17-a316b003-70bf-42c3-85f4-346b3a38a51b
- Supplier named in award
- UNITED RESPONSE
- Award value
- £1,275,491
- Contract period
- 4 June 2018 – 3 June 2021
- Published
- 17 April 2018
- Procedure
- Open procedure (above threshold)
- Main CPV
- 85000000
- Source release ID
- ocds-b5fd17-a316b003-70bf-42c3-85f4-346b3a38a51b-2018-04-17T15:28:11+01:00
Call offs from TD1228 (Younger Adults Domiciliary Care Fraemwork) 2017/18 Q4
Derby City Council · ocds-b5fd17-871e85f6-a9da-4562-a6ee-ce117d49bfd0
- Supplier named in award
- UNITED RESPONSE
- Award value
- £198,196
- Contract period
- 15 January 2018 – 31 March 2018
- Published
- 17 May 2018
- Procedure
- Call-off from a framework agreement
- Main CPV
- 85000000
- Source release ID
- ocds-b5fd17-871e85f6-a9da-4562-a6ee-ce117d49bfd0-2018-05-17T11:00:44+01:00
Provision of Younger Adults Domiciliary Care Services Framework
Derby City Council · ocds-b5fd17-fd32fa4f-09b8-4676-bc47-5b8b047cc47b
- Supplier named in award
- UNITED RESPONSE
- Award value
- £5,600,000
- Contract period
- 15 January 2018 – 14 November 2018
- Published
- 5 January 2018
- Procedure
- Open procedure (above threshold)
- Main CPV
- 85000000
- Source release ID
- ocds-b5fd17-fd32fa4f-09b8-4676-bc47-5b8b047cc47b-2018-01-05T14:38:28Z
Award of additional TUPE'd current independent Pension Costs for supported living
NORTH TYNESIDE COUNCIL · ocds-b5fd17-743d2858-de62-4940-87d2-080c6579b99e
- Supplier named in award
- UNITED RESPONSE
- Award value
- £78,254
- Contract period
- 5 July 2017 – 31 March 2018
- Published
- 2 January 2018
- Procedure
- Other - Single Tender
- Main CPV
- 85100000
- Source release ID
- ocds-b5fd17-743d2858-de62-4940-87d2-080c6579b99e-2018-01-02T12:30:58Z
Award of the Management of Payments/Invoicing for North Tyneside Clinical Commissioning Group (CCG) 2018/2019
NORTH TYNESIDE COUNCIL · ocds-b5fd17-c1999c66-131e-4fac-bdd6-c76f5a56c0be
- Supplier named in award
- UNITED RESPONSE
- Award value
- £16,700,000
- Contract period
- 1 April 2018 – 31 March 2019
- Published
- 20 August 2018
- Procedure
- Other - Single Tender
- Main CPV
- 85100000
- Source release ID
- ocds-b5fd17-c1999c66-131e-4fac-bdd6-c76f5a56c0be-2018-08-20T16:18:04+01:00
Award of the Management of Payments/Invoicing for North Tyneside Clinical Commissioning Group (CCG) 2018/2019
NORTH TYNESIDE COUNCIL · ocds-b5fd17-c1999c66-131e-4fac-bdd6-c76f5a56c0be
- Supplier named in award
- UNITED RESPONSE
- Award value
- £16,700,000
- Contract period
- 1 April 2018 – 31 March 2019
- Published
- 20 August 2018
- Procedure
- Other - Single Tender
- Main CPV
- 85100000
- Source release ID
- ocds-b5fd17-c1999c66-131e-4fac-bdd6-c76f5a56c0be-2018-08-20T16:18:04+01:00
The supplier link is exact, but the award remains buyer-published procurement data. BritDB requires the GB-COH identifier supplied in the Contracts Finder OCDS release and does not infer suppliers from similar names.
TM UK trade marks
Exact owner-name matches
UR
Owner United Response · classes 9,16,35,36,39,41,44,45
- Filed / designated
- 28 November 2008
- Valid until / renewal due
- 28 November 2018
UNITED RESPONSE
Owner United Response · classes 16,35,36,41,44,45
- Filed / designated
- 20 November 2008
- Valid until / renewal due
- 20 November 2018
This is an exact normalised company-name match, not a registrar-confirmed ownership link. Another legal entity can have the same or a very similar name. UKIPO data is a historical 2018 snapshot; verify the owner and current status before relying on it.
09 Ownership and control
People with significant control
No individual or entity with signficant control
- Notified
- 26 July 2016
PSC records are company-filed public-register information. When the exact same displayed individual name occurs at multiple companies, BritDB offers a non-indexed cross-reference page. It is a name match only, not proof that the records describe the same person. Service addresses and partial dates of birth are deliberately omitted.
10 Charity register
Charity Commission links
UNITED RESPONSE
- Charity type
- Charitable company
- Registered
- 2 October 1973
- Latest income
- £106,691,000
- Latest expenditure
- £108,027,000
- People With Disabilities
- Accommodation/housing
- Disability
- Provides Services
United Response is a national charity that works with adults and young people with learning disabilities, mental health needs or physical disabilities. Our mission is to enable the people we support to take control of their lives. United Response is community based, working in many localities across England and Wales, providing everything from 24 hour care to a few hours of support a week.
Source details and official record →This company-level check covers the Charity Commission for England and Wales. Links are accepted only when the official extract supplies this exact company registration number. Scottish charities now have separate OSCR profiles, but OSCR’s bulk fields do not provide a Companies House number, so BritDB does not infer a company link.
11 Northern Ireland charity register
CCNI exact company links
No unambiguous company-number link found
The CCNI source number did not resolve uniquely to this Companies House record. BritDB did not use a name or address match.
CCNI publishes company numbers without a jurisdiction prefix. BritDB links only when the plausible padded UK and NI candidates resolve to exactly one Companies House company.
12 Sanctions screening
UK Sanctions List
No exact business-registration-number link found
The imported UK Sanctions List did not supply this Companies House number as a UK-linked business identifier. BritDB did not attempt a name-only match.
No exact link is not sanctions clearance. UK restrictions can apply through ownership or control even where an entity is not separately named. Always use the current official list and obtain appropriate advice for a legally significant decision.
13 Public procurement
Find a Tender links
Community Living Ethical Framework
Wigan Council · updated 23 September 2026
- Tender value
- £700,000,000
- Awards
- 1
Open Framework for Independent and Alternative Education Support for Children and Young People in Devon
Devon County Council · updated 19 February 2026
- Tender value
- £613,990,000
- Awards
- 8
Connect to Work
Devon County Council · updated 15 January 2026
- Tender value
- £3,565,300
- Awards
- 8
Provider List for Supported Living Services in the Bradford District
CITY OF BRADFORD METROPOLITAN DISTRICT COUNCIL · updated 26 November 2025
- Tender value
- £180,000,000
- Awards
- 28
"NHS CWICB Domiciliary Care Contract (Non-Framework) 24/25"
NHS Coventry and Warwickshire ICB · updated 10 September 2024
- Tender value
- Not supplied
- Awards
- 1
These links use only the GB-COH identifier supplied in the procurement record. A company may have other public-sector work that is absent, older, below publication thresholds or published without a Companies House identifier.
14 Environmental register
Environment Agency waste registrations
No exact company-number registration linked
The licensed Environment Agency subset did not contain this exact Companies House number. BritDB did not attempt a name-only match.
This is a privacy-reduced, exact-company subset. The full official register also includes sole traders and applicants without a matching Companies House number. Check the current Environment Agency register before relying on registration status.
15 Nature of business
Standard Industrial Classification
16 Connected public record
Checks beyond the company register
Charity Commission
1 exact company-number link.
Northern Ireland charities
0 unambiguous company-number links.
Public contracts
5 procurement processes linked by exact GB-COH identifier.
Waste register
0 exact company-number registrations.
Corporate notices
The Gazette is not yet connected.
UK Sanctions List
No exact business-registration-number link in this report.
A checked source with no exact link is not a clean bill of health. Unchecked sources remain unknown, while sanctions may also apply through ownership or control of a listed person or entity.
17 Record timeline
Dates in the bulk record
- Confirmation statement
Latest confirmation statement made up to this date
- Accounts
Latest accounts made up to this date
- Incorporation
Company incorporated
18 Provenance
Sources for this profile
Identity, address, status, dates, SIC, previous names and mortgage totals.
Annual employer reports linked by the exact source-supplied Companies House number.
Statutory supplier-payment reports linked by the exact source-supplied Companies House number.
Global legal identities linked through Companies House registration authority RA000585.
Annual statement summaries linked by exact source company number.
Candidate locations based on a unique exact provider-name and postcode match.
Privacy-reduced candidate associations based on a unique exact name-and-postcode match.
Historic awards linked by exact source-supplied GB-COH company identifier.
Current and ceased significant-control records joined by exact company number.
Daily England and Wales extract matched only by the official company registration number.
Daily CCNI export with company links only where the source number resolves unambiguously.
Complete FCDO list checked by exact UK-linked business registration number.
Procurement parties checked only through exact GB-COH identifiers.
Licensed subset linked only by exact Companies House number.
Financial regulation and licences.
Companies House, Charity Commission, OSCR and UK Sanctions List information is public-register data. BritDB reproduces and organises it with source-specific limits; official external links are kept on the dedicated source pages.